Retail Business Sales Head

Job Summary

Retail Business Sales Head

Key Responsibilities

• Own and drive the P&L for the retail insurance business,

  targeting both loan-linked and independent D2C insurance sales

• Design and execute strategies to drive

  insurance attachment

  across Personal Loans and other retail lending journeys
• Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency
• Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance
• Conceptualize and run

  marketing campaigns

  (email/SMS/push/ads) to drive customer engagement and insurance purchase intent
• Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms
• Partner with insurers to develop bundled offerings and improve commercial viability
• Monitor and improve key metrics like attachment rates, conversion, persistency and CAC
• Work in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers
• Impart knowledge and develop understanding of team on insurance sale
• Track market trends, competitor offerings, and feedbacks to align the sales strategy
• Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio
• Ensure regulatory compliance and alignment with industry best practices in digital insurance sales

Preferred Qualifications

• Education:

  Post Graduate degree in Business administration preferred. Additional insurance certifications preferred (e.g., Licentiate from III) or Agent/ SP examination passed

• Experience

• 7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platforms
• Experience and general insurance and health business preferred
• Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales
• Exposure to early-stage growth companies or fintechs offering personal loans, BNPL, or digital credit journeys

• Skills:

• Proven track record in digital D2C insurance sales
• Understanding of loan-linked insurance, especially personal loan cross-sell journeys
• Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement
• Leadership and team-building experience in a fast-paced digital sales environment