645 Restoration Jobs - Page 4

Summary Operating Command aka Network Operations Team provides 24/7 Support to maintain system health, infrastructure health and product health. They key areas of work involve monitoring system health dashboards that are maintained in-house and externally with an alerting mechanism, demonstrating advanced knowledge to troubleshoot and resolve the issues, collaborating with Hybrid Infrastructure and Engineering Groups to ensure restoration of services. Primary Responsibilities Overseeing the shift-wise operations of the Operating Command to ensure that systems and networks are running smoothly. Conduct Shift Handover Meetings and warm handover the open volume and handling the punctuality of the team members for Login/Logout along with placeholding the shift schedule in alignment with the workload spread. Dispatching the volume of work from various tools, remediate and prevent reoccurrences. Driving the technology teams and focal points to ensure that the System health and product health is maintained in line with various monitoring tools, internal reported issues and customer reported issues. Assess system performance through monitoring dashboards and recommend improvements. Participate in CAB calls and drive the implementation of assigned steps in Change requests. Perform Transition of Shift-Left Areas of work and New Piece of work. Maintain a cordial relationship with team members and dispatch work in shifts. Developing and implementing standard operating procedures in line with Business Process Inventory. See to it that the Daily BAU is in sync with the organizational business goals. Drive Process Improvement Initiatives through identifying Pain-Points and long-standing challenges by conducting periodic meetings with action items. Assist in Reporting and publishing the periodic volume reports. Create shift schedules basis incoming volume coming from various working components. Handle, drive and document the trainings internal and external for Operating command. Perform Alert analysis and collaborate with Hybrid and Engineering Teams to optimize the alerts and batch jobs. Drive the deliverables at required intervals such as War room chats, Technical Improvement Reviews. Keep oneself updated on daily criticals, postmortems and assist Incident Managers as necessary. Identify areas of automation and coordinate with relevant teams to implement. Maintain issue trackers and drive each issue to closure with an artefact. Perform TNI – Training needs Identification and come up with challenges from BQ resources. Ensuring that the team procedures are up to date and compliant. Keeping up to date with the latest industry trends and technologies in IT operations. Maintain KT Trackers and fulfill the Knowledge Transfers and access issues to the New Joiners Identify the room for improvement by scrubbing a sample of alerts/ tickets and relevant measures. Required Knowledge/Skills 8 or more years of experience in IT Operations and flexible for a 24/7 environment. Strong interpersonal skills with the ability to relate effectively with employees at all levels. Strong knowledge of IT Service Management and ITIL is a must, certifications are an advantage. Highly proficient in Ticketing tools like Salesforce or equivalent CRM. First-hand Experience in handling Business emergencies and ability to multitask. Has passion and committed to the success and growth of the team. A credible enthusiast with a relentlessly positive attitude and trust. Key traits like prioritization, accuracy, and attention to detail are critical. Strong knowledge of service management processes like incidents, service requests, change and problem. Working knowledge of ticket tracking tools like Salesforce or equivalent. Ability to work independently, possess a clarity of objective and not hesitating to ask. Show more Show less

Christian Institute Of Health Sciences Research is looking for Doctors to join our dynamic team and embark on a rewarding career journey. We are looking to hire a doctor with outstanding medical knowledge and excellent counseling skills. Doctors are expected to be compassionate, have attentive listening skills, and the ability to communicate effectively with a genuine concern for patients and a passion to be of service and heal people. Responding to patients medical problems by referring to their history, carrying out diagnosis, treatment, counseling, and referral, where necessary. Collecting, recording, and maintaining sensitive patient information such as examination results, medical history, and reports. Keeping up - to - date with medical developments, treatment, and medication. Excellent decision - making skills and communication.

Highlight of the engagement opportunity Nature of role: Full time Number of years of experience expected: 1-3 years. Areas of past experience preferred: IT Support / Hardware & Networking Engineer / System Engineer, Linux Educational qualification expected: Graduate. Additional qualifications/ certifications required: Any MS Certification Preferrable additional certification: Any MS Certification Preferred geography of previous work experience: India / Europe / APAC / US Language requirements: Ability to write and speak fluently in English. Note: The role involves the up keeping, configuration, and reliable operation of computer systems, including servers and providing support to remote location team members on the same. Key responsibility areas: Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewall and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Management of data backup, recovery and restoration tasks for all servers, desktops, laptops and smart devices belong to the organization. Monitoring of organization's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the organization. Maintenance and management of organization LAN, WAN and VPN environments and associated infrastructure Key Requirements: Basic knowledge of Hardware and networking Basic knowledge with working on operating systems - Ubuntu Linux, Windows OS Knowledge with setting up and usage of infrastructure monitoring tools. Must be knowledge of Cloud services like Azure Portal Knowledge with Active Directory Management Other important information: Work permit requirements: Either Indian Citizen or having valid works in India Period of engagement: Full time Probation period: 6 months Compensation: Compensation varies depending on the skill, fitment and role played by the person. Compensation discussions will take place post the selection process. Performance incentives: Typically, all roles at Acies have a performance incentive. Specific aspects will be discussed during the compensation discussion Leave: 22 working days a year. Additional leaves for national holidays, sick leaves, maternity and paternity, bereavement and studies vary based on the city and country of engagement. Other benefits: Other employment benefits including medical insurance will be informed during the compensation discussion. Career growth for full-time roles: Acies believes in a transparent and data-based performance evaluation system. You are encouraged to clarify any questions you have with respect to career growth with Acies personnel you interact with during the selection process. Career opportunities for part-time roles: Conversion of part-time roles to full-time roles depends on both performance of the individual and business needs. You are encouraged to ask about the prospects as you interact with Acies personnel during the selection process. Global mobility: Acies encourages mobility across our offices. Such mobility is, however, subject to business needs and regulations governing immigration and employment in various countries. Desired Candidate Profile: Excellent written and verbal communication skills are essential. Must be dynamic, flexible and possess perseverance skills. Must have working knowledge of fundamental operations of relevant software, hardware and other equipment. Must have related experience and training in troubleshooting and providing help desk support. Should have understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with commitment to excellence. Must be proficient in Microsoft Office Self-motivated, fast learner with the ability to operate independently. Selection process: We seek to be transparent during the selection process. While the actual process may vary from the process indicated below, the key steps involved are as follows: Personal interviews: There are expected to be at least 3 rounds of online interviews. The number of interview rounds may increase depending on the criticality and seniority of the role involved. Final discussion on career and compensation: Post final selection, a separate discussion will be set up to discuss compensation and career growth. You are encouraged to seek any clarifications you have during this discussion. Preparation required: It is recommended that you prepare on some of the following aspects before the selection process: Broad level understanding of the financial services industry and regulations Understanding of the different services available in a cloud-based development environment and how to effectively utilize those. Refresh technical object-oriented concepts, coding frameworks and standards used till now. Nuanced understanding of past product development experience and the roles played by you. For any additional queries you may have, you can send a LinkedIn InMail to us, connect with us at https://www.acies.consulting/contact-us.php or e-mail us at careers@acies.consulting. How to reach us: Should you wish to apply for this job, please reach out to us directly through LinkedIn or apply on our website career page - https://www.acies.consulting/careers-apply.html Show more Show less

LOCATION: Mumbai, Fort DOMAIN: Windows Level (L1/L2/L3): L2 Required Relevant Domain Experience: 4-6 Years relevant experience Job Type (Onsite/Remote) : Onsite Shift details (General/ 24X7) : Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] B.Sc. -IT BCA or MCA [Full time course from a reputed University] No gap in education [Passing year for S.S.C , H.S.C. And Degree/Diploma to be mentioned] Certifications Required if ANY: Relevant Certification (Preference) Specific Remarks/Requirement by customer : Windows troubleshooting and Hyper-V working experience is Mandatory Role Purpose We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to- day operations. Job Responsibilities Proactive Monitoring of all the servers using BSE tools CPU & Memory utilization & monitoring. Microsoft Windows Resources, Event logs & critical services Monitor. Monthly report on server availability Respond to and own Incident till resolution Engage customer contracted hardware and software support vendors to facilitate incident resolution Work with customer support teams to review & resolve incidents Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required. Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required. Perform restoration of all components at time of system failure or file system corruption Correlate related incidents together into a problem ticket and manage through the problem management process Patch OS for Security patches and release management for the same. Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots. Reporting VM performance status using Native tools/monitoring tools Manage Hyper-V 2012/2016 Clusters Manage Access rights and folders OS hardening as per the policy recommendations by BSE IIS Basic troubleshooting Server Inventory Management Technical Skills/Knowledge Requirement Hyper-V Management (Must) Failover Cluster Configuration and Management (Must) IIS troubleshooting (Must) Security patching and Hardening (Must)) Server commissioning and decommissioning OS Migration – In place and Side by side (Must) Server Performance troubleshooting Show more Show less

Pen Picture of Candidate We are looking for a Customer Support Engineer with strong hands-on experience in OS installation, networking, and configuring switches and routers. The ideal candidate will be responsible for providing technical support, resolving customer issues efficiently. Job Profile Location: Sirohi, Durg Qualification: Any Graduate, Diploma in Computers Min. Experience (in Yrs) : 2 Role & Responsibility Assist with basic IT troubleshooting, such as setting up equipment (printers, computers) or ensuring that software applications are up-to-date. Leading efforts in system restoration, data recovery, or reconfiguration in cases of system failure, network issues, or significant disruptions. Network Setup: Configure and manage network devices such as switches, routers, and firewalls to ensure a stable and secure network infrastructure. Setting up and maintaining network devices such as routers, switches, and access points to ensure optimal performance. Assisting with server maintenance, configuration, and troubleshooting, working closely with system administrators or other IT teams when needed. Providing support for complex network issues, including LAN/WAN connectivity, wireless networks, VPNs, and network security concerns. Technical Expertise: Windows OS, OS Installation, Switches, Routers, IT Support, Network Support Show more Show less

We are looking for a Telecom Commissioning Engineer to join NFPS EPC2 project in Tianjin, China. Mission Ensure safe commissioning, start-up and maintenance execution on Telecommunication Systems, compliant with HSE rules, legislative regulations and international std. Tasks Ensures that all activities within his area of responsibilities are done in full compliance with the HSE requirements. Acknowledge the involvement of its job role in the PTW system and verifies the safety measures described in the PTW for its job role involvement, including area preparation and restoration. Identifies and control hazards to avoid damage to equipment, personnel and the environment. Executes the Tests/Inspections according to the Project documentation, together with his team of technicians and with Vendors. Log the Test results into the approved Tests/Inspection forms and reports. Show more Show less

1. Safety Program Development & Implementation Develop, implement, and maintain comprehensive safety programs and procedures tailored to transmission and distribution (T&D) construction and maintenance activities. Ensure alignment with corporate standards, utility-specific policies, and regulatory frameworks such as CAL/OSHA, NESC, IEEE, and IEC. reddit.com+15en.wikipedia.org+15qureos.com+15 2. Field Inspections & Safety Audits Conduct regular on-site safety inspections of T&D operations, including crews, substations, yards, and live-line work zones. Identify hazards, record observations, and drive corrective actions. Present findings to leadership and track remediation. 3. Safety Coaching & Team Support Act as the delegated expert on safety matters within T&D teams. Participate in job hazard analyses, pre-job safety briefings (“job walks”), and kick-off meetings to embed safe work principles. Offer guidance, mentorship, and ongoing reinforcement of best practices. indeed.com 4. Incident Investigation & Root-Cause Analysis Support reporting, investigation, and evaluation of safety incidents in T&D operations. Analyze root causes, develop measurable corrective actions, and ensure follow-up inspections are performed. 5. Reporting & Stakeholder Communication Deliver clear, structured safety performance updates—including weekly/monthly briefs—to project teams and management. Participate in regular safety meetings and provide strategic input for decision-making. 6. Training & Regulatory Compliance Develop and conduct safety training programs tailored to T&D personnel. Interpret and advise on compliance with federal, state, and local safety regulations and internal safety policies. 7. Emergency Response Coordination Provide 24/7 emergency storm-response support within the designated service territory, ensuring rapid safety support during outages and restoration efforts. Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Dumartarai, Raipur, Chhattisgarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): VEHICLE IS MANDATORY Language: English (Preferred) Work Location: In person Expected Start Date: 30/06/2025

1. System Design & Planning Design overhead and underground distribution networks, substations, transformers, and feeders to meet demand. careercenter.ies.org+1reddit.com+1reddit.com+7jobs.electricalassociation.com+7jobs.institutedata.com+7 Conduct load flow, short-circuit, voltage drop, and protective coordination studies. interviewguy.com+2jobs.institutedata.com+2himalayas.app+2 2. Project Execution & Installation Oversight Lead distribution infrastructure projects—manage contractor engagement, site inspections, installation quality, and schedule compliance. jobs.electricalassociation.com+1jobs.institutedata.com+1 3. Monitoring & Performance Optimization Track network performance using GIS and smart technologies, identify inefficiencies, and recommend optimization strategies. en.wikipedia.org+15jobs.electricalassociation.com+15jobs.institutedata.com+15 4. Compliance, Safety & Contingency Planning Ensure compliance with electrical safety standards/codes; perform site inspections and audits. Develop and maintain contingency and reliability plans for outage management. careercenter.ies.org+15jobs.electricalassociation.com+15reddit.com+15 5. Technical Documentation & Reporting Prepare detailed technical reports, equipment specifications, and documentation for regulatory filings. jobs.eversource.com 6. Stakeholder Collaboration & Support Coordinate with cross-functional teams (planning, operations, regulators) and support field crews. Provide technical support during emergency restoration or equipment failure events. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Dumartarai, Raipur, Chhattisgarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Bachelor's (Preferred) Experience: 15yrs: 5 years (Preferred) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 30/06/2025

Perform Storage health checks Storage report generation and documentation Monitor and maintenance of Storage & backup jobs Monitor and maintenance of Control data sets Monitoring & maintenance of SMS, non-SMS, pools DASD management using DFSMShsm, CA-allocate, CA-Disk,etc. DASD Administration (Data backup, restore/recovery,Archive/recall) Restoration of User and system data from archives DASD reclaim from unused datasets in the system Show more Show less

We at CNet Technologies (TenderDetail) are urgently seeking a proactive and experienced Network Administrator to join our IT / Infrastructure team on a full-time basis in Ahmedabad . Position Details Job Title: Network Administrator Location: Ahmedabad Job Type: Full-Time Department: IT / Infrastructure Gender Preference: Male candidate required Salary: No bar for the right candidate Local candidates are preferred Job Summary We are seeking an experienced and proactive Network Administrator to manage and support our web portal infrastructure. The ideal candidate will be responsible for ensuring high availability, optimal performance, and robust security across all servers and network components. This role requires hands-on experience with Linux , Microsoft SQL Server , AWS Cloud Platform , and network security protocols. The candidate should also possess relevant industry certifications to validate their expertise. Key Responsibilities: · Design, implement, and maintain secure and scalable networks for a high-traffic web portal. · Administer and monitor physical and virtual S ervers , ensuring optimal performance and uptime. · Manage MS SQL Server databases, including backup, restoration, and security protocols. · Implement and enforce robust data security policies, including firewalls, intrusion detection/prevention, and access controls. · Maintain and optimize AWS infrastructure , including EC2, RDS, S3, IAM, and VPC configurations. · Monitor network traffic and troubleshoot connectivity issues across servers and endpoints. · Ensure disaster recovery and backup procedures are tested and reliable. · Apply patches, updates, and system hardening as part of a proactive security strategy. · Coordinate with development and DevOps teams to support application deployment and infrastructure needs. · Document network infrastructure, configurations, processes, and changes comprehensively. Required Skills & Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field. · 3–5 years of proven experience as a Network Administrator in a production web environment. · Strong hands-on experience with Windows OS & Linux (Ubuntu/CentOS/Red Hat) systems administration. · Proficient in managing and securing MS SQL Server environments. · In-depth knowledge of AWS Cloud Services , including architecture, deployment, and monitoring tools. · Solid understanding of TCP/IP , routing, DNS, VPN, and other core networking protocols. · Experience with firewalls , VPNs , SIEM , and endpoint security tools. · Familiar with network automation and monitoring tools (e.g., Ansible, Nagios, Prometheus, CloudWatch). · Excellent problem-solving and documentation skills. Certifications (Preferred) · AWS Certified Solutions Architect – Associate or Professional (Required) · Red Hat Certified System Administrator (RHCSA) or equivalent (Preferred) · Microsoft Certified: Azure/Windows Server or MS SQL Certification (Preferred) · CompTIA Network+ or Security+ (Preferred) · Certified Information Systems Security Professional (CISSP) (Optional but a plus) Preferred Attributes: · Ability to work independently and take ownership of critical infrastructure components. · Strong communication and interpersonal skills to coordinate with cross-functional teams. · Keen attention to detail and commitment to ensuring secure and efficient IT operations. Application Process If this opportunity aligns with your profile and career aspirations, please send your updated resume along with relevant certification details at your earliest convenience. Contact Information Rakesh Mistry +91 98790 21744 | +91 94095 41558 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9879021744

Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. Enhance and propel recovery processes. Create, preserve, and augment automated Service Delivery methodologies. Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. Subscriber data management Security. Lifecycle Management. Identity And Access Management. 5G Core Architecture. Troubleshooting skills. Network Performance. Database Management Systems. MSTOP Multi Vendor Support. Work Level Agreement (WLA) and Service Level Agreement (SLA). Customer Experience. ITIL Framework.

Provide end to end production support and derive immediate resolutions/root-cause of the incidents arising in and around the Insurance and Annuities Application’s Distributed systems to ensure quick restoration of service degradation and hence minimal business impact. Key Responsibilities Work as part of Operations team primarily supporting the Distributed applications Respond to incidents as well as work to identify proactive incident circumvention Support the Batch Operations that occurs nightly for Distributed systems Work in rotational shift IST and should be flexible to work in night/evening shifts as required Identify and recommend performance enhancements/improvements for applications Provide on-call support and work during hours that accommodate a portion of the US workday or during the full US workday shift (India night shift) including weekends / holidays Work towards continuous Service improvements on our Standard Operating procedures, finding automation opportunities wherever possible. Open to work across the Technologies i.e. Distributed and Mainframe Technologies and across the App Dev and Production support roles as per the Company needs. Required Qualifications Bachelor’s degree in computer science, MIS, or related equivalent experience considered. 2-4 years of broad technical experience with proven expertise in most of the following areas: TWS/Workload schedulers, SQL Server, Operating Systems (Windows/Linux/Unix), JAVA/.NET/XML, Middleware, AWS & ETL 2-4 years of experience working with ServiceNow and monitoring tools (Gomez, Dynatrace, SiteScope) Experience in Production support, Proactive incident management, and Batch monitoring Should have exposure to IT environments governed by ITIL framework. Change, Incident & Problem Management related activities should be component of candidate’s responsibilities Should have driven some process changes, automation initiatives to reduce manual efforts. Must have knowledge on Software Development Lifecycle and the different phases involved in Application Development. Preferred Qualifications - ITIL certification Insurance and Annuities knowledge will be highly preferred Knowledge of Mainframe/Vantage systems will be an added advantage Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa. Excellent problem-solving skills in multiple functional infrastructure/application areas. Strong customer service orientation and an inherent sense of urgency and attention to details for resolving issues. Proven experience creating, championing, and maintaining processes, procedures and policies. Experience working in operations roles preferably in the financial services industry or other similar, highly regulated environment About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:15a-4:45p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Join our Team About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. Develop, maintain, and enhance solutions, solving potential problems for the automation components. Amplify and propel recovery processes. Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. EPG operations and maintenance. Identity And Access Management. 5G Core Architecture. Work Level Agreement (WLA) and Service Level Agreement (SLA). Customer Experience. - Ericsson Charging System - Configuration Management. Database Management. System Administration. ITIL Framework. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 4 Primary Recruiter: Shivani Sah Hiring Manager: Deepak Kumar Choudhary

Job Description Candidates should possess a robust understanding of contractual terminologies and demonstrate the ability to read, comprehend, and interpret both standard and complex contracts. Attention to detail is paramount, with a dedicated commitment to accuracy and quality while meeting deadlines. Onsite work opportunity. India compensation is based upon the local competitive market. Responsibilities Perform contract abstraction, summarization, and management of contracts in the CLM platforms. Review, perform QC, and ensure QA of commercial contracts in accordance with playbook guidelines. Conduct peer reviews of abstracted data to guarantee the capture and input of all critical clauses/data. Interpret and abstract commercial contract documents including MSAs, amendments, DPAs, NDAs, and any nonstandard contracts. Accurately input data into CLM platforms such as Ironclad, Contract Works, Conga, Icertis, etc. Identify and flag items requiring additional information for follow-up. Coach and train new team members on the contract abstraction process. Identify risks in the process and escalate them to management. Prepare and maintain reports and records of the process and tasks. Report to internal stakeholders and management. Assist in creating guidelines and manuals for the process. Help in updating/modifying the guidelines for the client. Perform quality assurance checks on the reviewed contracts. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Show more Show less

Summary Position Summary USI T&I/IT Security – Analyst/Senior Analyst – Disaster Recovery Analyst/Specialist - Deloitte Support Services India Private Limited Work you’ll do Responsibilities As a team member, you will be accountable for, but not limited to the responsibilities below. Operational Disaster Recovery Planning & Execution: Develop and maintain comprehensive Disaster Recovery (DR) strategies and policies to ensure rapid system recovery. Conduct Business Impact Analyses (BIA) and Risk Assessments to identify critical systems, dependencies, and recovery priorities. Establish and track Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for all essential business applications. Maintain up-to-date documentation for DR plans, including technical recovery procedures. Testing & Compliance: Coordinate and execute DR testing exercises, including tabletop simulations and live failover tests. Ensure compliance with ISO 22301, Deloitte DR Standards, and other regulatory requirements (e.g., SOC 2, NIST). Monitor DR performance and recommend improvements to enhance resilience. Assist with internal and external audit responses related to disaster recovery. Collaboration & Stakeholder Engagement: Work closely with IT Security, Infrastructure, Cloud, and Business Continuity teams to align DR strategies. Develop and deliver DR training and awareness sessions for key personnel. Engage with third-party vendors to evaluate and enhance disaster recovery solutions. Incident Response & Recovery: Provide technical support during disaster recovery activations, ensuring a swift and efficient system restoration. Identify and resolve gaps in backup and recovery processes to minimize downtime. Participate in post-incident reviews to assess DR effectiveness and recommend improvements. Skills: Attention to detail for compliance documentation Project management and organizational abilities Strong understanding of disaster recovery frameworks (ISO 22301, NIST, ITIL, or similar). Hands-on experience with backup, failover, and recovery solutions (e.g., Veeam, Azure Site Recovery, AWS Backup, Zerto). Knowledge of cloud-based DR strategies (AWS, Azure, or Google Cloud). Familiarity with risk management and compliance frameworks (SOC 2, ISO 27001, NIST 800-34). Experience conducting DR testing and incident response exercises. Strong documentation and reporting skills for DR planning and audit support. Hands-on experience with ServiceNow Business Continuity, IRM, or GRC modules (configuration, customization, or development). Certifications such as CBCP (Certified Business Continuity Professional), CISSP, ITIL, or DRII certifications. Experience with automation and scripting (e.g., PowerShell, Python) for DR process improvement. Knowledge of network security, endpoint protection, and SIEM tools. Education: Bachelor’s Degree or equivalent Experience: 3+ years of experience in Disaster Recovery, Business Continuity, IT Security, or IT Infrastructure roles. Work Location : Hyderabad Shift Timings : 2 PM to 11 PM IST. In addition, may require working during weekends or beyond 11 PM sometime during any DR testing activities. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300351 Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About The Role The Operations Center Technician will be responsible for the proactive monitoring and support of Blackbaud's Operations Center and Corporate IT, ensuring that service impacting events for internal and external customers are resolved within agreed upon SLA time frames. This role includes complex troubleshooting, customer support, and will act as the communication bridge between repair agents and business users when dealing with service impacting events and system outages. What You’ll Do Endpoint Support Manage ticketing queues, Live Support Requests (phone and chat support) and engage in proactive monitoring of Blackbaud’s hosted infrastructure and applications. Investigate, diagnose, and take prescribed actions on all operational events, alarms and incidents Execute on Incident response with relentless initial focus on restoration of service, followed by a drive to ensure the root cause of problems are identified and resolved permanently Maintain operational logs of all alerts and requests, recording and classifying all related messages; maintain all operational data collection procedures, mechanisms and tools Maintain operational documentation including knowledgebase articles Accurately escalate incidents and service requests beyond the scope or responsibility of the Ops Center Maintain response and resolution of cases/tickets received in queue against established Service Level Objectives Communicate status of requests and incidents with requestor or relevant stakeholders Inform daily operations by monitoring and analyzing incident data, including running Post Incident Reviews, collecting accurate incident data, assigning actions and managing action follow up A “customer-first” mindset in taking ownership of daily operations of the team, focused on operational effectiveness while meeting SLA/OLAs Support for the endpoint (desktop environment, VDI, mobile, etc.) Desktop software installation and/or troubleshooting Configure, install, maintain, and repair a variety of endpoint products: PCs, MACs, Scanners, Printers, Peripheral devices Mobile device management Endpoint Management Ensures compliance with Standard Operating Procedures (SOP) Ensures compliance with Service Level Agreements (SLA) Coordinates preventive maintenance and service program for endpoint devices Provides Service Desk escalation support Analyzes problem trends, determines root cause, and makes recommendations to team and/or management Conducts complex troubleshooting and root cause analysis Knowledge Management Understand Knowledge Centered Solutions methodology and apply KCS to daily incident management Create new knowledge base articles based on customer incidents as part of the workflow Edit and update current knowledge base articles as they are used Work with application support to develop new knowledge for team based on current incidents What You’ll Bring In-depth Knowledge of Windows OS In-depth Knowledge of MS Office suite products Experience with Apple operating systems Experience with Cell Phones and other mobile devices Experience with ServiceNow or other ticket tracking software Solid experience in ITIL service management processes, with practical knowledge and experience in the Service Transition lifecycle processes (ITIL Foundations V3 or V4 preferred but not required ) Certifications, Licenses, Registrations: A+, Net+ recognized Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012320 Show more Show less

Company Description UrbanRoof Pvt. Ltd. is a leading service provider in Pune, Mumbai, Bangalore, and Delhi, specializing in waterproofing, repair, and rehabilitation of buildings and constructions. Our goal is to offer superior solutions for the restoration and maintenance of valuable properties. We boast a diverse portfolio in building and construction repair, rehabilitation, and restoration. For more information, please visit our website. Role Description This is an internship role for a Human Resources Business Partner located on-site in Pune. The HR Business Partner will be responsible for supporting HR policies, managing employee relations, understanding labor and employment laws, and overseeing performance management. The role involves working closely with employees to foster a positive work environment and ensuring compliance with company policies. Qualifications Proficiency in HR Policies and Human Resources (HR) management Skills in Employee Relations and Performance Management Knowledge of Labor and Employment Law Strong interpersonal and communication skills Ability to work effectively in an on-site role Experience in the construction industry is a plus Pursuing or completed a degree in Human Resources, Business Administration, or related field Show more Show less

THE IT ORGANIZATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The manager is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Duty Manager is responsible for the smooth running of the IT Digital Operations Centre (IT DOC) shift team ensuring correct coverage is in place to support the needs of IT and the business. Acts as the first escalation point for operational incidents and issues. KEY RESPONSBILITIES AND TASK Perform management of the Front Office, Back Office and other technical teams within the IT DOC while on shift. Support the Major Incident Managers in the management of high priority Incidents and orchestrate internal/external escalations as required. Perform line manager duties for the shift team. Deputize for Head of IT DOC & ITSM where required and instructed to do so.. Ensure all Major Incidents are acted upon within required timeframes and service is restored within SLA’s, highlighting any service breaches and opportunities to improve to ensure improvement takes place to mitigate future similar outcomes Ensure all Incidents are logged within agreed timeframes to the correct teams and the Incidents contain all the information required so that support groups can trigger restoration activities efficiently Ensure all necessary changes and standard changes are logged for any preventative activity that takes place on shit Act as the first point of escalation for senior IT stakeholders and staff within the IT DOC Accountable for the IT DOC teams while on shift Ensure escalations from the rest of Hapag-Lloyd Infrastructure and Operations, other internal staff and customers are dealt with appropriately Perform a lead role in the development of the IT DOC service/processes to improve the user experience of Hapag-Lloyd IT Within the IT DOC working together with the IT DOC Manager, Major Incident Managers, IT DOC staff and the representatives of Network UCC and Security regarding overall delivery of the IT DOC Hosting the global DSR (Daily Service Review) Responsible for seamless handover between shifts BEHAVIOURS AND APPROACH Team leader focused on empowering his/her team to deliver to the best of their capabilities, developing them by inspiring, encouraging and providing constructive feedback to help improve performance Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Experience with and sensitivity for different cultures and working practices Ability to act under strong pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Work Experience Total 9 to 12 years of experience Experience of operating as a Duty Manager in a multi-disciplined service management team (ideally from within a NOC/SOC environment) Experience of running a multi-skilled function with people management via both direct reporting and matrix management Knowledge of hybrid cloud, network, virtualization, compute, database and storage technologies. Solid experience of ServiceNow Proficient in the use of an array of monitoring tools Good understanding of current and emerging technologies and how these are applied in complex multi-vendor environments. Minimum 3-5 years Command & Control Centre/NOC Management experience Minimum 3-5 years’ experience of working within a global NOC/SOC environment Education And Qualifications Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 certification Project Management education and experience Agile delivery methodology Minimum of 5 years of experience working with ServiceNow, including at least 2 years in a leadership or management role. Experience with ServiceNow modules ITSM, ITOM, CMDB, and Incident Management. Excellent communication, problem-solving, and stakeholder management skills. English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves Show more Show less

THE IT ORGANIZATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The manager is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Major Incident Manager is responsible for managing the end-to-end incident management process to ensure that IT services are restored as quickly as possible when disruptions occur. This role involves leading the response to incidents, coordinating resources, and ensuring effective communication with stakeholders including end users keeping them updated on progress and timelines for service restoration. The Incident Manager works closely with technical teams, service owners, and external suppliers to minimise downtime, analyse root causes, and prevent recurrence, ensuring the delivery of high-quality IT services. Key Responsibilities And Tasks Own and manage the major incident management (MIM) process, ensuring alignment with ITIL best practices and organisational objectives. Ensure incidents are logged, categorised, prioritised, and resolved in accordance with agreed Service Level Agreements (SLAs) Continuously review and improve the incident management process to enhance efficiency and effectiveness Take ownership of major incidents, driving their resolution through coordination with technical teams, service providers, and stakeholders Lead incident bridge calls, facilitating clear communication and timely decision-making Ensure root cause analysis (RCA) is conducted for major incidents and that corrective actions are tracked and implemented Provide timely updates to stakeholders during incidents, including status, impact, and resolution progress Escalate incidents to appropriate levels of management when resolution targets are at risk Deliver post-incident reviews to key stakeholders, highlighting lessons learned and improvement opportunities Monitor incident trends and performance metrics to identify recurring issues and areas for improvement Prepare and deliver regular incident management reports, including key performance indicators (KPIs), trends, and recommendations Ensure accurate and comprehensive documentation of all incidents for audit and compliance purposes Work closely with Problem Management to ensure incidents are linked to problem records and addressed systematically Collaborate with Change Management to assess and mitigate risks associated with changes Partner with service owners, technical teams, and suppliers to ensure effective incident resolution and prevention BEHAVIOURS AND APPROACH Maintains composure and focus during high-pressure situations, ensuring effective incident resolution Prioritises minimizing customer impact and restoring services quickly and effectively Takes ownership of incidents and makes timely decisions to drive resolution Fosters teamwork and communication among technical teams, service owners, and stakeholders Ensures accurate documentation of incidents and thorough post-incident reviews Identifies opportunities to improve incident management processes and prevent recurrence Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Experience with and sensitivity for different cultures and working practices Ability to act under strong pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Process orientated Problem Solver Work Experience Total experience of 7-9 years, minimum of 3 years’ experience in ITSM related position(s) including Incident Management activities Experience of a multi-skilled function operating globally Experience of ServiceNow modules and processes Strong understanding of ITIL and IT Service Management (ITSM) processes, particularly Incident, Problem, and Change Management Experience managing incidents in a complex, multi-vendor IT environment Knowledge of IT service monitoring tools and systems (e.g., ServiceNow) Ability to quickly assess the impact and urgency of incidents and prioritise response efforts Strong root cause analysis skills to identify and address underlying issues Experience in using performance metrics and analytics to drive process improvements Excellent written and verbal communication skills to engage stakeholders at all levels Strong facilitation skills to lead incident calls and ensure effective collaboration Ability to create and deliver concise reports and presentations for technical and non-technical audiences Proven ability to manage multiple incidents and priorities in a high-pressure environment Strong organisational skills to ensure incidents are tracked, documented, and resolved efficiently Education And Qualifications Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 foundation certification Experience with ServiceNow modules English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves Show more Show less

Position Title : Program Manager – Afforestation and Ecological Restoration Location : Assam (Must be willing to travel extensively across the state) Experience : 4–6 years Compensation : As per industry standards Qualification : Master’s Degree in Botany, Environmental Science, Forestry, Horticulture, or a related field. Job Overview We are seeking a passionate and experienced Program Manager to lead and manage afforestation and ecological restoration initiatives across Assam. This role requires a dynamic professional with strong ecological expertise, field management experience, and the ability to drive multi-stakeholder collaborations for environmental impact. Key Responsibilities 1. Stakeholder Engagement Establish and nurture strong relationships with corporate partners, government agencies, volunteer groups, and local communities. Facilitate stakeholder alignment and participation to advance project goals and environmental awareness. 2. Project Planning & Execution Plan, implement, and oversee afforestation and ecological restoration projects, including habitat regeneration, waterbody restoration, and natural resource conservation. Ensure timely execution, resource coordination, and quality delivery across diverse ecological landscapes. 3. Site Surveys & Biodiversity Assessment Carry out biodiversity assessments including species identification, habitat evaluation, and ecological mapping to inform site-specific restoration strategies. Conduct comprehensive site surveys to assess the suitability of locations for urban afforestation, ecological restoration, waterbody rejuvenation, and other nature-based interventions. 4. Reporting & Documentation Develop comprehensive reports, M&E frameworks, and technical documentation. Prepare presentations and updates for internal teams, donors, and regulatory authorities. 5. Team Coordination & Workflow Oversight Supervise and coordinate on-ground teams to ensure task alignment, safety, and efficient project execution. Troubleshoot field challenges and streamline operations across multiple locations. Preferred Skills & Competencies Project Management & Leadership Proven ability to lead multidisciplinary teams and manage end-to-end execution of environmental projects. Skilled in planning, budgeting, and project lifecycle management. Adaptability & Field Readiness Comfortable working in both field and office settings. Demonstrates initiative, resilience, and a problem-solving mindset in diverse terrain and conditions. Communication & Collaboration Strong interpersonal and written communication skills. Fluency in English, Hindi and local languages preferred for effective engagement with diverse stakeholders. Digital & Technical Proficiency Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Capable of preparing proposals, project budgets, and data-driven reports. Policy & Regulatory Knowledge Understanding of environmental laws, forest and biodiversity policies, and conservation-related government programs. Desired Skills Hands-on experience in implementing projects related to: Miyawaki afforestation Botanical gardens and biodiversity parks Waterbody and lake rejuvenation Natural resource management and watershed development Ecological Survey Techniques Expertise in ecological monitoring using field instruments (GPS, data sheets, cameras). Ability to identify flora and fauna, evaluate habitats, and document biodiversity indicators. Show more Show less

Work experience: 3-6 years Budget is 7 Lac Max Notice period: Immediate to 30days. Linux Ø Install, configure, and maintain Linux servers (Red Hat, CentOS, Ubuntu, Amazon Linux). Ø Linux OS through Network and Kick Start Installation Ø Manage system updates, patch management, kernel upgrades. Ø Create and manage user accounts, file systems, permissions, and storage. Ø Write shell scripts (Bash, Python) for task automation. Ø Monitor server performance and troubleshoot hardware/software issues. Ø Handle incident management, root cause analysis, and preventive maintenance. Ø Implement and manage backup solutions (rsync, cron jobs, snapshot backups). Ø Harden servers by configuring firewalls (iptables, firewalld), securing SSH, and managing SELinux. Ø Configure and troubleshoot networking services (DNS, DHCP, FTP, HTTP, NFS, Samba). Ø Work on virtualization and cloud technologies (AWS EC2, VPC, S3, RDS basics if required). Ø Maintain detailed documentation of system configuration and procedures. Ø Implement and configure APACHE & Tomcat web server with open SSL on Linux. Ø SWAP Space Management. Ø LVM (extending, reducing, removing and merging), Backup and Restoration. Amazon Web Services Ø AWS Infrastructure Management : Provision and manage cloud resources like EC2, S3, RDS, VPC, IAM, EKS, Lambda. Ø Cloud Architecture : Design and implement secure, scalable, and reliable cloud solutions. Ø Automation and IaC : Automate deployments using tools like Terraform, CloudFormation, or AWS CDK. Ø Security Management : Configure IAM roles, security groups, encryption (KMS), and enforce best security practices. Ø Monitoring and Optimization : Monitor cloud resources with CloudWatch, X-Ray, and optimize for cost and performance. Ø Backup and Disaster Recovery : Set up data backups (S3, Glacier, EBS snapshots) and design DR strategies. Ø CI/CD Implementation : Build and maintain CI/CD pipelines using AWS services (CodePipeline, CodeBuild) or Jenkins, GitLab,GitHub. Ø Networking : Manage VPCs, Subnets, Internet Gateways, NAT, VPNs, Route53 DNS configurations. Ø Troubleshooting and Support : Identify and fix cloud resource issues, perform root cause analysis. Ø Migration Projects : Migrate on-premises servers, databases, and applications to AWS. Windows Server and Azure: Ø Active Directory: Implementation, Migration, Managing and troubleshooting. Ø Deep knowledge on DHCP Server Ø Deep knowledge in Patch management Ø Troubleshooting Windows operating System Ø Decent knowledge in Azure (Creation of VMs, configuring network rules, Migration, Managing and troubleshooting) Ø Deep knowledge in VMware ESXi (Upgrading the server firmware, creation of VMs, Managing backups, monitoring etc) Networking: Ø Knowledge on IP Addressing, NAT, P2P protocols, SSL and IPsec VPNS etc Ø Deep knowledge in VPN Ø Knowledge in MVoIP, VMs, SIP PRI and Lease Line. Ø Monitoring the Network bandwidth and maintaining the stability Ø Configuring Switch and Routers Ø Troubleshooting Network Devices Ø Must be able to work on Cisco Meraki Access Point devices Firewall & Endpoint Security: Ø Decent knowledge in Fortinet Firewalls which includes creating Objects, Routing, creating Rules and monitoring etc. Ø Decent knowledge in CrowdStrike Ø Knowledge in Vulnerability and assessment Office365 Ø Deep knowledge in Office365 (Creation of mail, Backup and archive, Security rules, Security Filters, Creation of Distribution list etc) Ø Knowledge in MX, TX and other records Ø Deep knowledge in Office365 Apps like Teams, Outlook, Excel etc Ø SharePoint management Other Tasks: Ø Hardware Servicing Laptops and desktops Ø Maintaining Asset inventory up to date. Ø Managing the utility invoices. Ø Handling L1 and L2 troubleshooting Ø Vendor Management Ø Handling application related issues Ø Website hosting and monitoring Ø Tracking all Software licenses, Cloud Service renewal period and ensue they are renewed on time. Ø Monitoring, managing and troubleshooting servers. Ø Knowledge in NAS Ø Knowledge in EndPoint Central tool and Ticketing tool. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Oracle Core DBA Administration requires knowledge of Unix/Linux Operating System. - Hands on experience in Oracle RAC (Real Application Cluster) with multiple nodes for large databases. - Experience in Real time replication with Oracle Data Guard for multi data center replications. - Experience in Database backup - restoration, Proficiency in database patching and upgradation (specially from 12c to 19c). - Oracle VM setup with CPU affinity - Experience in RDBMS like PostgreSQL, SQL Server, MySQL . - Experience in Oracle to PostgreSQL Database migration . - Experience in working PostgreSQL , SQL server and MySQL as a DBA . - 2-3 years' experience in Performance Tuning and Clear knowledge of Oracle Database memory Architecture. - Good communication skill. Must have - - At least 2 DBA certifications (one should be Oracle DBA certification) - Comfortable working on 24*7 rotation shift - Clear understanding of Oracle Objects and memory architecture. - clear understanding of DC-DR replication using various tools. Preferred Knowledge apart from above : - Automation with Unix operating systems like Linux, Solaris, HP-UX etc. - Knowledge in any kind of storage like SAN, NAS - minimum Knowledge in Oracle PL/SQL development, and query writing . Mandatory skill sets: Oracle DBA Preferred skill sets: RDBMS Years of experience required: 3-6 Years Education qualification: B.Tech/B.E./MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills VMware Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Company Description Welcome to Kezza Hair and Skin Clinics – Where Expertise Meets Innovation in Beauty. At Kezza, we are committed to excellence in hair restoration, advanced anti-aging skincare, and precision laser hair solutions. Our clinics are centers of transformation where science and artistry unite to enhance natural beauty. Join us for revolutionary treatments that help you achieve and maintain timeless beauty. Role Description This is a full-time hybrid role for a Digital Marketer at Kezza Healthcare, located in Jaipur with the opportunity for some remote work. The Digital Marketer will be responsible for social media marketing, lead generation, marketing campaigns, analyzing web data, and implementing digital marketing strategies. Qualifications Social Media Marketing and Marketing skills Lead Generation expertise Proficiency in Web Analytics Digital Marketing skills Knowledge of SEO and SEM Experience with email marketing campaigns Familiarity with marketing automation tools Bachelor's degree in Marketing, Business, or related field Show more Show less