Restaurant Manager

Job Title: Restaurant Manager
Location: Tony’s Kitchen, Kacheripady, Ernakulam
Department: Food & Beverage Operations
Reports to: Owner

Job Summary:

The Restaurant Manager at Tony’s Kitchen will be responsible for overseeing daily operations, ensuring a seamless guest experience, and optimizing overall efficiency. You will lead the team, manage staff schedules, control inventory, maintain quality standards, and drive profitability. This role requires hands-on leadership, strong problem-solving skills, and a deep understanding of restaurant operations.

Key Responsibilities: Operations Management:

• Oversee day-to-day restaurant operations, ensuring efficiency and smooth service flow.
• Supervise kitchen and front-of-house teams to maintain service quality.
• Ensure all food and beverages meet the restaurant’s high standards.
• Develop and implement operational policies to enhance workflow and guest experience.
• Monitor compliance with health, safety, and hygiene regulations.

Guest Experience & Service Excellence:

• Ensure exceptional customer service and resolve guest complaints professionally.
• Engage with guests to gather feedback and improve dining experiences.
• Implement strategies to enhance customer retention and satisfaction.

Staff Management & Training:

• Recruit, train, and mentor staff to uphold service and operational standards.
• Create staff schedules to ensure optimal coverage during peak hours.
• Foster a positive, motivated work environment and encourage teamwork.

Financial & Inventory Control:

• Manage daily cash flow, billing, and financial transactions.
• Monitor cost of goods sold (COGS), labor costs, and overall profitability.
• Oversee inventory management, supplier relations, and stock control.
• Identify opportunities to improve efficiency and reduce waste.

Marketing & Business Growth:

• Collaborate on promotional campaigns to increase footfall and revenue.
• Leverage social media and customer engagement strategies to enhance brand presence.
• Identify trends and implement innovative dining experiences.

Reporting & Administration:

• Track daily sales, expenses, and performance metrics.
• Prepare reports on revenue, operational efficiency, and customer feedback.
• Ensure compliance with local food safety and business regulations.

Requirements:Education & Experience:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Minimum 3-5 years of experience in a restaurant management role.
• Strong knowledge of F&B operations, inventory management, and cost control.

Skills & Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and decision-making skills.
• Familiarity with POS systems and restaurant financials.

Job Type: Full-time

Benefits:

• Competitive salary based on experience
• Staff meals
• Accommodation

Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Restaurant management: 1 year (Preferred)

Language:

• English and Malayalam (Preferred)

Location:

• Chittoor, Kochi, Kerala (Preferred)

Work Location: In person