Restaurant Manager

A Restaurant Manager oversees a restaurant's daily operations, staff, inventory, and budgets to ensure smooth service and customer satisfaction. Key responsibilities include managing staff through hiring, training, and scheduling; maintaining high standards for food quality, safety, and hygiene; handling customer issues and feedback; managing inventory and supplier relationships; controlling costs; and driving sales and profitability. Toast +4Key Responsibilities

• Staff Management:Recruiting, interviewing, training, and scheduling staff for both front-of-house and back-of-house operations.
• Operations Oversight:Supervising daily restaurant activities, opening and closing the establishment, and ensuring a seamless guest experience.
• Customer Service:Providing excellent customer service, soliciting feedback, resolving complaints, and building rapport with patrons.
• Inventory & Budget Management:Monitoring inventory levels, ordering supplies, managing supplier relationships, and tracking expenses to maintain budgets and control costs.
• Compliance:Ensuring the restaurant adheres to all health, safety, food hygiene, and labor regulations.
• Financial Management:Tracking sales, monitoring budgets, and implementing strategies to reduce waste, improve profitability, and increase revenue.
• Quality Assurance:Maintaining high food quality and consistent service delivery standards.

Key Skills & Qualifications

• Leadership & Communication:Exceptional skills to lead and motivate staff and liaise effectively with owners, staff, suppliers, and customers.
• Organizational Skills:Strong abilities in time management, scheduling, and overall operational management.
• Problem-Solving:The capacity to handle high-pressure situations and resolve issues quickly and efficiently.
• Technical Proficiency:Competency with point-of-sale (POS) systems, inventory management software, and reporting tools.
• Industry Knowledge:A solid understanding of hospitality, restaurant operations, and food safety.

Job Type: Full-time

Work Location: In person