Job Description Join our dynamic team at Sandburgs and be a vital part of delivering exceptional service and quality to our customers! We are seeking energetic and dedicated individuals to take on the role of Crew Member . This is an opportunity to work in a fast-paced, rewarding environment where your contributions will make a direct impact on customer satisfaction. Responsibilities Greet and interact with customers in a friendly and professional manner. Take customer orders accurately and process payments efficiently. Prepare food and beverages to Sandburgs' quality standards. Maintain cleanliness and organization in the workspace. Follow all safety, hygiene, and company policies. Assist with stock management and replenishment as needed. Qualifications Previous experience in food and beverage or customer service is a plus but not required. Strong communication skills and a positive attitude. Ability to work as part of a team in a fast-paced environment. Willingness to learn and adapt to new challenges. Perks & Benefits Competitive salary and growth opportunities. On-the-job training and skill development. Employee discounts on food and beverages. A collaborative and supportive team culture. Ready to Join Us? If you're excited to be part of the Sandburgs family, apply today! 📩 How to Apply : Submit your application or resume to: 📧 HR@sandhousehospitality.com 📞 7428030500 📍 Location : Gurugram, New Delhi NCR We’re looking forward to welcoming you to our team! 🌟 Show more Show less

Key Responsibilities: 1. Operational Management: Oversee day-to-day restaurant operations, ensuring smooth workflow and adherence to company policies. Monitor inventory levels and coordinate with suppliers for timely procurement. Ensure compliance with health, safety, and hygiene regulations. Optimize restaurant layout and seating arrangements for operational efficiency. 2. Team Leadership: Recruit, train, and supervise restaurant staff, including kitchen and front-of-house teams. Develop work schedules and delegate tasks effectively. Conduct regular performance evaluations and provide constructive feedback. Foster a positive work environment that encourages teamwork and employee engagement. 3. Customer Service Excellence: Ensure customers receive prompt and exceptional service. Handle customer feedback, complaints, and special requests professionally. Monitor customer satisfaction metrics and implement improvements where necessary. 4. Financial Management: Manage budgets, control costs, and achieve revenue targets. Track daily sales, expenses, and profitability. Analyze financial reports and identify opportunities for growth and cost savings. 5. Marketing and Promotion: Collaborate with marketing teams to execute promotional campaigns and offers. Engage with local communities to enhance the restaurant’s visibility and reputation. Monitor market trends and competitor activity to stay competitive. 6. Reporting and Documentation: Prepare and submit regular reports on sales, staff performance, and operational issues. Maintain accurate records of inventory, payroll, and customer feedback. Ensure all documentation complies with company policies and legal requirements. Qualifications and Skills: Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. Experience: 3-5 years of experience in restaurant management or a similar role. Skills: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Proficiency in POS systems and financial management tools. Strong problem-solving and decision-making skills. Ability to work under pressure in a fast-paced environment. Show more Show less