Restaurant Manager

As the Floor Operations Manager, you will be responsible for overseeing and managing the daily floor operations to ensure efficiency and deliver high-quality service. Your role involves leading, training, and motivating the floor staff to ensure all team members perform their duties effectively. It is crucial to ensure that operational procedures and company policies are consistently followed to maintain operational excellence. Monitoring inventory levels, stock availability, and merchandise display will be essential to optimize sales and operations. You will also be responsible for addressing customer queries, complaints, and issues promptly to maintain high customer satisfaction levels. Coordinating with other departments and stakeholders is necessary to ensure smooth collaboration and operational flow. Your tasks will include scheduling and assigning tasks to staff, ensuring sufficient coverage during peak hours, and monitoring staff performance. It is important to track daily sales and operational performance, providing insights and recommendations to senior management. Ensuring timely replenishment of stock, proper inventory management, and loss prevention are critical aspects of the role. To excel in this position, you should have a Bachelor's degree in Hotel Management or a related field. Proficiency in handling operational tasks, including inventory management and staff scheduling, is required. Familiarity with point-of-sale (POS) systems and operational management tools is a plus. Knowledge of inventory management or retail management software systems and staff training techniques will be beneficial. Experience in handling high-traffic environments and managing large teams is preferred. Strong leadership and people management skills are essential to motivate and develop your team effectively. Excellent communication and interpersonal skills, with a customer-oriented approach, will contribute to your success in this role. This is a full-time position with benefits such as food provision and Provident Fund. The work schedule includes evening shifts, morning shifts, and rotational shifts. Performance bonuses and yearly bonuses are also part of the benefits package. The work location is in person.,