Restaurant Manager

Job Title: Restaurant Manager

Location: GHAZIABAD
Reports To: Operations Head / Owner

Position Overview:

The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring seamless service, excellent guest experiences, and efficient team performance. This role demands a strong leader who can balance operational excellence with team motivation, cost management, and adherence to brand standards.

Key Responsibilities:Operations & Service

• Oversee daily restaurant operations including opening and closing procedures.
• Ensure high standards of food quality, hygiene, and service at all times.
• Monitor dining areas, kitchen, and bar to ensure smooth coordination.
• Manage table reservations, guest flow, and special requests efficiently.
• Handle guest complaints promptly and professionally, ensuring complete satisfaction.

Team Management

• Recruit, train, and supervise restaurant staff (F&B Executives, Captains, Servers, Runners, Hostesses).
• Conduct regular briefings, performance reviews, and training sessions.
• Create a positive and motivating work environment focused on teamwork and guest service.
• Schedule staff shifts and manage attendance, grooming, and discipline.

Financial Management

• Monitor daily sales, expenses, and profitability.
• Manage inventory, stock levels, and ordering to minimize wastage and pilferage.
• Ensure compliance with cost control measures and budget targets.
• Assist in preparing monthly P&L reports and performance analysis.

Compliance & Brand Standards

• Ensure adherence to company policies, safety regulations, and FSSAI guidelines.
• Maintain cleanliness and hygiene across all areas of the restaurant.
• Uphold brand presentation, uniform standards, and service protocols.

Marketing & Promotions

• Coordinate with marketing teams for promotions, events, and influencer activities.
• Assist in implementing loyalty programs, social media engagement, and festive campaigns.
• Maintain positive public relations with guests and local partners.

Skills & Qualifications:

• Graduate in Hospitality Management or equivalent preferred.
• 3–6 years of experience in restaurant or hospitality management.
• Strong leadership, communication, and problem-solving skills.
• Proficient in POS systems and MS Office.
• Excellent knowledge of F&B operations and guest service.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Key Attributes:

• Hands-on leader with attention to detail.
• Strong guest-centric approach.
• Organized, proactive, and calm under pressure.
• Team player with a passion for hospitality.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Vasundhra, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Hospitality management: 5 years (Required)
• Assistant manager: 2 years (Preferred)

Location:

• Vasundhra, Ghaziabad, Uttar Pradesh (Required)

Work Location: In person