Restaurant Manager

Astraeon Ventures Pvt Ltd is a dynamic hospitality management company dedicated to delivering exceptional dining experiences. We are currently seeking a passionate and experienced Restaurant Manager to lead our team at The Puttulicious, our flagship restaurant in Kottayam known for its exquisite cuisine and unparalleled service.

Responsibilities:

• Agreeing and managing budgets for the restaurant.
• Recruiting, training, and supervising staff as per requirements.
• Planning menus for the restaurant.
• Ensuring compliance with licensing, hygiene, health, and safety legislation & guidelines.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer inquiries and complaints.
• Keeping statistical and financial records.
• Handling administration and paperwork.
• Liaising with customers, employees, suppliers, licensing authorities, and sales representatives.
• Making improvements to the running of the business and developing the restaurant.
• Coordinating daily Front of the House and Back of the House restaurant operations.
• Delivering superior service and maximizing customer satisfaction.
• Responding efficiently and accurately to customer complaints.
• Regularly reviewing product quality and researching new vendors.
• Organizing and supervising shifts.
• Appraising staff performance and providing feedback to improve productivity.
• Estimating future needs for goods, kitchen utensils, and cleaning products.
• Ensuring compliance with sanitation and safety regulations.
• Managing the restaurant’s good image and suggesting ways to improve it.
• Controlling operational costs and identifying measures to cut waste.
• Creating detailed reports on weekly, monthly, and annual revenues and expenses.
• Promoting the brand in the local community through word-of-mouth and restaurant events.
• Recommending ways to reach a broader audience (e.g., discounts and social media ads).
• Training new and current employees on proper customer service practices.
• Implementing policies and protocols that will maintain future restaurant operations.

Requirements and Skills:

• Proven work experience as a Restaurant Manager or similar role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Familiarity with restaurant management software, like Petpooja.
• Strong leadership, motivational, and people skills.
• Acute financial management skills.
• BSc degree in hospitality management preferred.

If you have a passion for hospitality and the drive to lead a dynamic team in delivering exceptional dining experiences, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

• Food provided

Experience:

• total work: 4 years (Required)

License/Certification:

• Fostag (Preferred)

Work Location: In person