52355 Resolve Jobs - Page 47

About Cuelearn Cuelearn is a forward-thinking math learning company that runs high-quality K-12 STEM tutoring programs for children around the world. Cuelearn’s flagship program Cuemath is one of the world’s leading math tutoring programs that has helped 200,000+ students in 50+ countries become great at math. Cuelearn was founded by Manan Khurma in 2013 and is backed by marquee investors. Job Summary We are seeking a dedicated and empathetic Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction As a Customer Service Associate you will be responsible for providing top-notch customer support through a chat-based platform. Responsibilities: Respond to customer inquiries via chat in a timely and professional manner. Diagnose and troubleshoot technical issues, providing clear and concise solutions. Maintain detailed and accurate records of customer interactions and transactions. Escalate complex issues to higher-level support or relevant departments as necessary. Ensure customer satisfaction by providing exceptional service and support. Collaborate with team members to improve overall customer service processes. Meet performance targets and KPIs set by the management team . Requirements : Proven experience in a customer service role, preferably in a chat-based support environment. Strong technical aptitude with the ability to troubleshoot and resolve technical issues. Excellent written communication skills with attention to detail. Ability to work independently and as part of a team. Strong problem-solving skills and a proactive approach to customer service. Flexibility to work night shifts and adapt to changing schedules. Familiarity with customer service software and tools (e.g., Freshchat) is a plus Preferred Qualifications: Bachelor’s degree or equivalent experience in a related field. Experience working in a technical support or SaaS environment. Multilingual proficiency is a plus. Show more Show less

To lead the customer care team in ensuring prompt and effective resolution of customer queries, complaints, and feedback. The Team Lead will drive service excellence, customer satisfaction, and loyalty by managing the day-to-day operations of the customer support function across all retail (Offline & Online) touchpoints Job Responsibilities: Lead and supervise a team of customer care executives (inbound). Ensure timely resolution of customer issues via calls, emails, social media, and in-person interactions. Monitor team performance through KPIs such as TAT, CSAT, First Contact Resolution (FCR), and escalation handling. Conduct root cause analysis using data-driven methodologies Manage customer escalations, offering solutions and maintaining brand reputation. Collaborate with internal departments (store ops, logistics, merchandising) to resolve customer pain points. Train and mentor the team on soft skills, product knowledge, and customer-handling best practices. Manage customer service improvement projects from initiation to execution, ensuring timely delivery and measurable outcomes. Analyze customer feedback and complaints to identify root causes and recommend process improvements. Prepare and present weekly/monthly reports on service metrics and team productivity. Identify opportunities for automation in recurring and manual processes. Work with cross functional team and manage stakeholders Education & Experience: Must have minimum 6 years of relevant experience Master's Degree (preferred) Show more Show less

We are looking for a proactive and analytical HR Operations & Analytics Specialist who will be responsible for optimizing HR systems, automating processes, managing employee lifecycle events, and supporting HR data analytics. The ideal candidate will bring expertise in HR portals and automation tools, while also managing employee onboarding and addressing HR-related queries efficiently Job Responsibilities: HR Analytics: Collect, analyze, and present HR data related to attrition, headcount, hiring, and performance. Develop interactive dashboards and reports using tools like Power BI, Tableau, or Excel. Provide insights and data trends to HR leadership for strategic workforce planning. Support compliance and audit requests with data and documentation. HR Portal Management: Administer and maintain the company’s HR portal Ensure accurate data entry, system integrity, and regular updates to employee records. Serve as the point of contact for HRIS-related issues and coordinate with IT/vendors for resolution. Enhance portal content and features for better user engagement and self-service. HR Automation: Identify repetitive HR tasks and implement automation solutions using tools like Power Automate, UiPath, or Zapier. Design and implement workflows to streamline processes such as onboarding, leave management, and approvals. Monitor automation performance and continuously improve workflows. Employee Onboarding: Manage end-to-end onboarding processes for new hires, ensuring timely documentation, system setup, and orientation schedules. Coordinate with internal teams (IT, Admin, Payroll) for smooth onboarding experience. Track onboarding progress and gather feedback for improvements. Employee Query Management: Serve as the first point of contact for employee HR-related queries via email, ticketing system, or in-person. Resolve queries related to policies, benefits, attendance, payroll, and HR systems. Ensure timely closure of employee tickets and maintain high satisfaction scores. Team Management Manage a team to lead, motivate, and support a high-performing team. The ideal candidate will have strong leadership skills, excellent communication, and the ability to foster a positive and productive team culture. Education & Experience: Full Time B. Tech and MBA from reputed College/University Must have minimum 5+ Years of relevant experience in HR domain Show more Show less

Job Title: Kronos/UKG Dimensions Technical Support Specialist Location: Hybrid - Noida Employment Type: Full-time About the Role: We are seeking an experienced Kronos/UKG Dimensions Technical Support Specialist to provide expert-level support, troubleshoot system issues, and manage configurations for Kronos Workforce Central (WFC) and UKG Dimensions . The ideal candidate will have strong SQL skills, deep knowledge of WFC modules, and a proven track record in resolving complex technical challenges. Key Responsibilities: Provide advanced technical support for Kronos WFC & UKG Dimensions . Diagnose and resolve system performance issues & data discrepancies . Manage system configurations, integrations, and interfaces . Write and optimize SQL queries for Kronos/UKG databases. Ensure seamless functionality across WFC modules (Timekeeping, Attendance, Scheduling, etc.) . Must-Have Skills: ✅ 5+ years in Kronos WFC & UKG Dimensions support ✅ Expert troubleshooting & analytical skills ✅ Hands-on experience with system configurations & integrations ✅ Proficiency in SQL & database management ✅ In-depth knowledge of WFC modules Preferred Skills: Experience with UKG Pro (Kronos Cloud) Knowledge of Payroll & HRIS integrations Show more Show less

Job Title: Senior Software Engineer (.NET Core),.net MVC,API,OOPS Concept,Entity Framework Position : .NET Developer Experience Required : 3 years to 6years Work Location: Chennai/Coimbatore . Net Developer Key Responsibilities: • Minimum 3 to 6 years of development experience in .NET framework. • Hands on experiences on .Net Core, MVC applications and help team members to resolve technical issues. • Understand end to end requirements, perform code implementations, Code configurations, Deployments and update documentation LLDs. • Source code configurations branching, merging and handling code conflicts. • Exposure to DevOps CI-CD using Azure DevOps/Bitbucket/Jenkins etc. • Nice to have: Experience in .NET Core design/architectural patterns. • Knowledge in Database Schema, SQL Server (Performance Tuning, Indexing). • Should have experience in handling large sets of data in SQL. • Knowledge in Kendo UI and Telerik is added advantage. • Experience on Azure Data Factory, Azure storage solutions (such as Blob and Azure Function Apps) and Azure data pipelines is an added advantage. Mandatory Skills • .NET Framework, .Net Core, MVC Frameworks, Web API, LINQ, Entity Framework, SQL. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title: Senior Software Engineer (.NET Core),.net MVC,API,OOPS Concept,Entity Framework Position : .NET Developer Experience Required : 3 years to 6years Location: Chennai/Coimbatore . Net Developer Key Responsibilities: • Minimum 3 to 6 years of development experience in .NET framework. • Hands on experiences on .Net Core, MVC applications and help team members to resolve technical issues. • Understand end to end requirements, perform code implementations, Code configurations, Deployments and update documentation LLDs. • Source code configurations branching, merging and handling code conflicts. • Exposure to DevOps CI-CD using Azure DevOps/Bitbucket/Jenkins etc. • Nice to have: Experience in .NET Core design/architectural patterns. • Knowledge in Database Schema, SQL Server (Performance Tuning, Indexing). • Should have experience in handling large sets of data in SQL. • Knowledge in Kendo UI and Telerik is added advantage. • Experience on Azure Data Factory, Azure storage solutions (such as Blob and Azure Function Apps) and Azure data pipelines is an added advantage. Mandatory Skills • .NET Framework, .Net Core, MVC Frameworks, Web API, LINQ, Entity Framework, SQL. Show more Show less

Job Title: Enterprise Architect Experience: 15+years Location: Pune/Mumbai/Bangalore Role Overview: The Enterprise Architect has strong expertise in AWS AI technologies and Anthropic systems. The jobholder designs and implements cutting-edge AI solutions that align with organizational goals, ensuring scalability, security, and innovation. Responsibilities: Architect and implement AI solutions using AWS AI services and Anthropic systems. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Design scalable and secure architectures for AI-driven applications. Optimize AI workflows for performance and reliability. Provide technical leadership and mentorship to development teams. Stay updated with emerging trends in AI and cloud technologies. Troubleshoot and resolve complex technical issues related to AI systems. Document architectural designs and decisions for future reference. Eligibility Criteria: Bachelor's degree in Computer Science, Information Technology, or a related field. Extensive experience with AWS AI services and Anthropic systems. Strong understanding of AI architecture, design, and optimization. Proficiency in programming languages such as Python and Java. Experience with cloud-based AI solutions is a plus. Familiarity with Agile development methodologies. Knowledge of data governance and compliance standards. Excellent problem-solving and analytical skills. Proven leadership and team management abilities. Ability to work in a fast-paced environment and manage multiple priorities. Interested candidates can apply directly. Alternatively, you can also send your resume to ansari.m@atos.net Show more Show less

Roles & Responsibilities Job Summery: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD solutions that meet the client's needs. Roles And Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement, and maintain ADFS infrastructure for secure identity federation. Configure claims-based authentication and single sign-on (SSO) for internal and external applications. Integrate ADFS with Azure AD, Office 365, and third-party identity providers. Troubleshoot authentication issues and manage certificates and trust relationships. Ensure high availability and disaster recovery for ADFS services. Collaborate with security teams to enforce identity and access management policies Deploy and manage Certificate Authorities (CAs) and Registration Authorities (RAs). Create and manage certificate templates and lifecycle policies. Implement PKI solutions like Keyfactor, EJBCA, and Autoenrollment services 1. Operate and maintain Hardware Security Modules (HSMs) and key management systems 2. Ensure compliance with standards like NIST 800-53 and FICAM. Troubleshoot complex PKI-related infrastructure issues. Develop documentation and training materials for PKI operations. Deep knowledge of PKI concepts, certificate lifecycle, and security protocols. Experience with SCEP, ACME, and NDES. Familiarity with Active Directory Certificate Services and Azure AD. Scripting skills (PowerShell, Java, Perl). Understanding of identity and access management (IAM) systems. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Experience 6-8 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less

Roles & Responsibilities Job Summary: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory and Azure Active Directory (AAD) solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD/AAD solutions that meet the client's needs. Roles And Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Register global applications and SSO in AAD Configure AAD security features, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection. Capable to plan and execute AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Provide expertise in integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce etc., Create and maintain technical documentation for AAD solutions and architectures. Provide training and support to administrators on AAD functionalities and best practices Stay up to date with the latest AAD features, security updates, and compliance requirements Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Good To Have Good interpersonal and organizational skills, ability to handle multiple projects. Flexibility to work in the shifts Good communication skills written and verbal Good understanding and working knowledge of Hybrid joined devices and Intune based management Experience 8-11 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less

Job Title: International BPO Associate Location: Jaipur, Rajasthan Job Type: Full-time, on-site Shifts: Rotational Shifts Experience: 1-3 years Process - Voice Job Summary: We are seeking enthusiastic and customer-focused individuals to join our international BPO team. As an International BPO Associate, you will be responsible for handling voice/non-voice customer support or sales-related queries from clients across the globe, primarily in the US, UK, or Australia. Key Responsibilities: Handle inbound/outbound calls, from international customers. Provide accurate information, resolve issues, and ensure customer satisfaction. Follow communication procedures, guidelines, and policies. Upsell products or services where applicable (for sales-based processes). Maintain records of customer interactions and transactions. Meet performance benchmarks including quality, efficiency, and productivity. Key Requirements: Excellent verbal and written communication skills in English. Strong interpersonal skills and customer service orientation. Ability to work in rotational shifts including night shifts. Basic computer knowledge and typing speed. Prior BPO experience is a plus but not mandatory. Benefits: Competitive salary with performance incentives. Transport facility (as per shift requirements). Medical insurance and other benefits. Growth opportunities within the organization. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Schedule: Day shift Night shift Rotational shift Language: English (Required) Work Location: In person Speak with the employer +91 7410834334

Job Title: AWS - Software Engineer III Location: Chennai (Work from Office) Shift Timing: 2:00 PM – 11:00 PM Experience Required: 9–13 Years Salary Budget: Up to ₹1.9LPM Notice Period: Maximum 20 Days Education: Bachelor’s Degree or equivalent experience Interview Mode: Face-to-Face (Chennai location) Cab Facility: Drop Only Meals: Dinner Provided Job Overview: We are seeking a highly skilled AWS - Software Engineer III with strong experience in fullstack development and cloud architecture. The ideal candidate should have extensive hands-on experience in Java Spring Boot, ReactJS , and AWS , along with a consultative approach to cloud and application development. Key Responsibilities: Design, develop, implement, and maintain high-quality software systems and applications. Work closely with business users to gather requirements, resolve issues, and ensure system functionality. Develop and maintain RESTful Web Services and Microservices. Function as a junior-level AWS Architect – manage application setup, monitoring, tuning, alerting, and logging. Participate in Agile (SCRUM) and Test-Driven Development (TDD) environments. Build and maintain CI/CD pipelines using GitLab (DevOps practices). Handle integrations and coordinate with cross-functional teams and third-party vendors. Evaluate complex issues and determine effective solutions using in-depth analysis. Mentor junior engineers and potentially coordinate small teams as needed. Escalate issues when required to ensure business continuity. Required Skills & Experience: Strong knowledge of Java Spring Boot and ReactJS (Fullstack Development). 6+ years of consulting experience on AWS – including architecture, setup, monitoring, tuning, and troubleshooting. Experience with Web and Mobile application development. Familiarity with Azure and SAP BTP is a plus. Excellent knowledge of CI/CD pipelines using GitLab. Sound understanding of Agile and TDD methodologies. Strong analytical, problem-solving, and communication skills. Certifications: AWS Certification (preferred, not mandatory) Show more Show less

Job Summary: We are seeking an experienced Senior WordPress Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining WordPress websites and applications. You will work closely with our design, marketing, and product teams to create user-friendly, responsive, and high-performing web solution. Key Responsibilities:- Develop, test, and deploy custom WordPress themes and plugins. Optimize website performance, speed, and security. Collaborate with cross-functional teams to gather requirements and deliver technical solutions. Troubleshoot and resolve website issues, bugs, and compatibility problems. Implement responsive design techniques to ensure compatibility across devices and browsers. Conduct code reviews, mentor junior developers, and maintain best practices in development. Stay updated with the latest industry trends, tools, and technologies. Required Skills and Qualifications:- Bachelors degree in Computer Science, Web Development, or a related field (or equivalent experience). 2+ years of professional experience in WordPress development. Strong experience with custom theme and plugin development. Strong problem-solving skills and attention to detail. Apply now Interested candidates can call or drop their resume at 8727909176 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Experience: WordPress developer : 3 years (Required) Location: Ludhiana, Punjab (Required) Work Location: In person

Job Title: SAP FICO Consultant Location: Chennai, India Project: Global SAP Implementation Project with over 100 Company Codes Experience Required: Minimum 6 to 8 years of SAP consulting/implementation experience with at least two projects in S4 HANA. Maximum overall Experience of 10 years Project management experience is added advantage Educational Qualifications: Degree in Commerce. MBA in Finance or Chartered Accountant (CA). Key Responsibilities: Collaborate with department heads and users to gather and document business requirements for the SAP FICO implementation. Analyze current business processes and identify opportunities for improvement and automation. Develop detailed functional specifications for the finance module. Coordinate with the SAP consulting team to ensure alignment between business requirements and system configuration. Perform data analysis and validation to support financial reporting and decision-making. Manage financial consolidation and group reporting processes. Ensure compliance with various country taxation regulations. Provide training and support to end-users during and after the implementation phase. Monitor project progress and report on key milestones and deliverables. Gather business requirements from end users and create detailed business processes. Excellent blue printing capability and configuration skills. Manage and execute SAP FICO module implementation and support. Conduct workshops and training sessions for end users. Collaborate with cross-functional teams to ensure seamless integration with other SAP modules. Provide expert advice on SAP FICO best practices and industry standards. Develop and maintain documentation for system configurations, processes, and procedures. Troubleshoot and resolve issues related to SAP FICO modules. Skills and Competencies: Strong understanding of financial processes and accounting principles. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Prior experience in managing the finance function in a mid-size or large organization is an advantage. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Payments . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

The purpose of the Servicing Role is to act as a primary point of contact for clients, assisting them with their insurance-related needs, inquiries, and concerns. The role is pivotal in ensuring that clients have a positive experience, receive timely and accurate information, and have their insurance requirements met effectively. Key Expectations of the Role Client Relationship Management : Build and maintain strong relationships with clients through regular communication and follow-ups. Understand clients' insurance needs and provide appropriate solutions or assistance. Policy Management and Processing: Handle policy issuance, renewals, endorsements, and cancellations in compliance with organizational and industry guidelines. Ensure accuracy and completeness of policy documentation and related processes. Client Queries and Issue Resolution: Address client inquiries, concerns, and complaints promptly and professionally. Collaborate with internal teams to resolve issues and provide satisfactory solutions to clients. Cross-Selling and Upselling: Identify opportunities to cross-sell or upsell additional insurance products to existing clients. Provide clients with information about additional coverage options that may benefit them. Compliance and Documentation: Ensure compliance with all regulatory and legal requirements in insurance servicing activities. Maintain accurate and up-to-date client records and documentation in accordance with company policies. Competencies Required for the Role Customer Focus : Demonstrates a strong commitment to meeting customer needs and exceeding customer expectations. Shows empathy and actively listens to clients to understand their requirements. Communication Skills: Communicates clearly and effectively, both verbally and in writing, to convey complex information in a simple and understandable manner. Demonstrates active listening and understands the nuances of effective client communication. Problem-Solving and Decision-Making: Identifies issues, analyzes problems, and proposes effective solutions in a timely and efficient manner. Makes informed decisions considering relevant factors and potential impact on clients and the organization. Team Collaboration: Collaborates and works effectively with team members, sharing information and ideas to achieve common goals. Demonstrates a willingness to support team members and contribute to team success. Interpersonal Skills : Strong interpersonal skills, including the ability to build rapport and maintain positive relationships with clients. Personal Qualifications Educational Background : A bachelor's degree in business administration, insurance, finance, or a related field is preferred. Experience : Prior experience in insurance servicing or customer support within the insurance industry is advantageous. Certifications : Relevant certifications in insurance services or customer relationship management are beneficial. Technology Proficiency : Proficient in using insurance management software and Microsoft Office suite (Word, Excel, Outlook, etc.). Show more Show less

Role Summary We’re seeking a talented Video Editor & Content Shooter with 2–4 years of experience to join our Brand Design team at Nestaway Technologies. In this creative role, you won’t just edit videos—you’ll also capture them. From planning shot angles and lighting setups to crafting compelling edits, you’ll help bring our brand to life across digital, social, and product platforms. This position demands strong technical editing skills, creative storytelling instincts, and hands-on shooting experience with both DSLR and mobile setups. You'll collaborate closely with marketing and product teams, and contribute to the entire lifecycle of a video—from storyboard to final export. Key Responsibilities Video Editing ● Transform raw footage into polished, high-impact videos for campaigns, launches, social content, and platform-specific needs. ● Use Adobe Premiere Pro, After Effects, and similar tools to build compelling edits, adding motion graphics, transitions, and sound design. ● Edit videos in real-time for fast-paced projects and social trends, when needed. Video Shooting ● Capture high-quality video content using DSLRs, mirrorless cameras, or smartphones, depending on project needs. ● Plan and execute shots with attention to framing, lighting, camera movement, and composition that aligns with Nestaway’s visual identity. ● Manage basic lighting setups (natural and artificial) and ensure clean, well-framed shots in different environments (indoor, outdoor, events). ● Set up and capture sound using basic audio gear like lapel or shotgun mics. Creative Development ● Collaborate with design, marketing, and product teams to ideate on content themes and formats. ● Create or contribute to storyboards that guide the shooting and editing process. Production & Workflow ● Manage all footage, organize files, and follow best practices for project versioning and archiving. ● Tailor outputs for specific platforms (Instagram, YouTube, LinkedIn, etc.)—from vertical reels to long-form content. ● Leverage AI-enhanced tools (auto-subtitling, noise reduction, generative fill, color correction) to optimize efficiency and scale output. Required Skills & Qualifications ● 2–4 years of professional experience in video editing and videography. ● Strong portfolio showcasing projects you’ve both shot and edited. ● Proficiency in Adobe Premiere Pro, After Effects, and familiarity with Final Cut Pro or DaVinci Resolve is a plus. ● Working knowledge of cameras (DSLR/mirrorless) and mobile video shooting, including accessories like gimbals, tripods, and lights. ● Basic knowledge of lighting principles, composition, exposure, and frame rates. ● Strong understanding of storytelling, editing rhythm, and creative pacing. ● Experience optimizing content for web, mobile, and social platforms. ● Excellent communication and collaboration skills. ● Ability to manage time, multitask, and deliver under tight deadlines. Preferred Skills ● Familiarity with real estate, proptech, or lifestyle content. ● Use of AI tools in post-production workflows (e.g., Descript, RunwayML, Adobe Sensei). ● Skills in basic color grading, audio mixing, and motion graphics. ● Exposure to brand or product marketing teams. ● Degree or certification in media, film, communication, or design. Why Join Nestaway Technologies? At Nestaway, you’ll be part of a forward-thinking team passionate about revolutionizing the rental experience. We foster a collaborative, creative environment where your ideas can shape our brand and products. This is an opportunity to make a tangible impact while growing alongside a company that values design excellence and innovation. If you’re a talented Video Editor with a passion for storytelling and a desire to contribute to a dynamic team, we’d love to hear from you! Please send your resume, a cover letter, and a link to your portfolio to aditya_sreehari@nestaway.com. Applications without a portfolio will not be considered Job Type: Full-time Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Food provided Schedule: Day shift Application Question(s): What is your current Salary? Are you willing to work for an salary range up to 7 LPA to 8 LPA Experience: Video editing: 3 years (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person

Description Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Export Controls; Customer Services; Clearance Regulatory; Clearance Admin Inbound/ Outbound; Clearance Admin; Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Numerical Skills;Written & Verbal Communication Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: WebLogic Admin . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We are looking for an experienced Machine Learning Engineer to join our team. The ideal candidate should have a strong background in developing, implementing, and deploying machine learning models on edge platforms. With at least 5 years of overall experience and at least 3 years of machine learning experience, you will significantly contribute to our projects, driving innovation and delivering high-quality solutions. Responsibilities: ● Design, develop, and deploy machine learning models and algorithms on the edge platforms. ● Perform data analysis and feature engineering to enhance model performance. ● Collaborate with cross-functional teams to integrate ML solutions into existing systems. ● Monitor and maintain deployed models, ensuring optimal performance and reliability. ● Stay current with the latest advancements in machine learning and AI. ● Document processes and best practices for machine learning workflows. ● Troubleshoot and resolve issues related to ML models and data pipelines. Experience & Background Requirement: ● Bachelor's or Master's degree in Engineering or equivalent. ● Minimum of 7+ years of overall experience. ● Minimum of 7 years of machine learning experience. ● Proficiency in programming languages such as Python, C, C++. ● Experience with any of HW platforms like NXP, NVidia, Qualcomm, Synaptcis . ● Strong understanding of machine learning algorithms and techniques (e.g., regression, classification, clustering, neural networks). ● Experience with machine learning libraries and frameworks (e.g., TensorFlow, PyTorch, Scikit-learn, Pandas, Numpy, Matplotlib, OpenCV). ● Knowledge of data preprocessing, feature engineering, and model training/evaluation. ● Experience with data storage and processing technologies (e.g., SQL, JSON, XML). ● Excellent problem-solving and analytical skills. ● Strong communication and collaboration abilities. ● Experience of streaming and GUI development is an advantage. Show more Show less

Additional Information Job Number 25098754 Job Category Housekeeping & Laundry Location The Westin Kolkata Rajarhat, Plot No. CBD/2, Kolkata, West Bengal, India, 700156VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Preferred Qualification Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation Show more Show less

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation Show more Show less

Roles and Responsibilities: Develop a deep understanding of Threatcop’s product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. Manage enterprise customer accounts , serving as the primary point of contact for product support, usage guidance, and troubleshooting. Strong understanding of networking fundamentals (IP, SMTP, DNS, ports), email infrastructure (SPF, DKIM, DMARC, spoofing, SMTP servers), and cybersecurity concepts (phishing, smishing, social engineering). Experience with web technologies (HTTP/HTTPS, landing pages), firewall/email gateway configurations, and Active Directory integrations (LDAP, OAuth, SSO). Proficient in analyzing email and system logs, identifying root causes, and simulating incidents. Familiarity with scripting languages (PowerShell, Python, Shell) is preferred for automation and integration tasks. Deliver compelling, real-time product demonstrations to clients, showcasing core features, usage benefits, and cybersecurity functionalities. Lead the product support team and facilitate cross-functional communication across product, engineering, and client success teams to ensure seamless project delivery. Conduct onboarding and training sessions , enabling clients to leverage the platform for threat simulations, incident reporting, and people-centric threat defense. Resolve technical queries quickly and effectively—whether it's about setup, usage, integrations, or incident response features. Gather and analyze customer feedback, suggest product improvements, and contribute insights that inform the product roadmap and enhancements. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 3+ years of experience in Technical product support , preferably for cybersecurity, SaaS, or enterprise software solutions. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

Location: Ahmedabad Experience: 2+ yrs Job Description Collaborate with functional consultants to understand business requirements and translate them into technical specifications for implementing and customizing the D365 Business Central system. Configure the D365 Business Central system to meet client-specific needs by defining data structures, creating custom fields and tables, and setting up workflows and approval processes. Develop and customize business logic, reports, and interfaces using programming languages and tools such as C/AL (C/SIDE), AL (Extensions v2), and Visual Studio Code. Integrate D365 Business Central with other applications and systems as required. Conduct thorough testing of customized functionalities, configurations, and integrations to ensure they meet the defined requirements and function correctly. Identify and resolve any issues or bugs that arise during testing. Provide technical guidance and support to end-users during the implementation and post-implementation phases. Train users on how to effectively use and navigate the D365 Business Central system. Prepare technical documentation, including solution designs, technical specifications, and user manuals, to support the implementation, customization, and maintenance of the D365 Business Central system. Stay updated with the latest releases, updates, and features of D365 Business Central. Assess the impact of system upgrades and recommend enhancements to improve system performance, scalability, and security. Work closely with project managers, functional consultants, and other stakeholders to ensure effective communication, coordination, and successful delivery of projects. Provide timely updates on project progress, risks, and issues. Candidate Profile Proven experience as a technical consultant implementing / supporting Microsoft Dynamics 365 Business Central. Expert knowledge of coding in both C/AL and AL Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into system requirements. Excellent communication and interpersonal skills to effectively collaborate with clients and team members. Ability to work independently and manage multiple projects simultaneously. Ready to travel client site as and when required. Readiness for service commitment Show more Show less