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2.0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Company Description CredenceSoft, founded in 2018, is a technology company that specializes in developing industry-standard cloud-based software solutions for various sectors including Banking, Insurance, Finance, Telco, Payment, and Health. Our team consists of fresh minds, seasoned solution architects, application developers, system analysts, domain experts, and quality control specialists to provide state-of-the-art technology solutions to our clients. Job Overview: We are seeking a detail-oriented, customer-focused Business Development Executive (Reservation) to join our dynamic hospitality tech team. The ideal candidate will be responsible for managing hotel reservations through our online platforms, coordinating with hotel partners, and ensuring a seamless booking experience for guests. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering top-notch service in the travel and hospitality space. Key Responsibilities: Manage hotel reservations through the company’s OTA (Online Travel Agency) platform. Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations. Resolve booking-related issues promptly and maintain high service standards. Maintain accurate and up-to-date booking records in the system. Assist in onboarding and training hotel partners on our reservation system. Provide technical and operational support for OTA and channel manager integrations. Conduct field visits to client locations for support, relationship building, and system troubleshooting. Engage in cross-selling of additional hospitality tech products (e.g., POS, PMS, Channel Manager, Booking Engine) during field interactions. Identify and implement opportunities for cross-selling services and upgrades to enhance revenue. Requirements: 1–2 years of experience in hospitality or travel reservations. Freshers with relevant skills and training are welcome to apply. Familiarity with hotel management systems (PMS), booking engines, or channel managers is an advantage. Strong communication and interpersonal skills. Customer-centric approach with a problem-solving attitude. Ability to work independently and as part of a collaborative team. Comfort working in a fast-paced, tech-driven environment. Target-driven mindset with a focus on achieving individual and team KPIs. Show more Show less
Posted 7 hours ago
0.0 - 4.0 years
0 Lacs
Amritsar, Punjab
On-site
Job Title: WordPress Developer Experience Required: 1–4 years Job Description: We are looking for a skilled and creative WordPress Developer to join our team. The ideal candidate will be responsible for designing, implementing, and managing websites using the WordPress platform. You should have a strong understanding of WordPress themes, plugins, page builders, and SEO best practices. Experience with custom theme and plugin development is a plus. Key Responsibilities: Design and build responsive WordPress websites from scratch. Customize themes and plugins to meet client requirements. Optimize website performance, speed, and SEO. Troubleshoot and resolve website issues and plugin conflicts. Ensure website security and perform regular backups. Work closely with designers, content creators, and the marketing team. Stay updated on the latest industry trends and WordPress updates. Excellent problem-solving skills and attention to detail. Required Skills: Proficient in WordPress, HTML5, CSS3, PHP, JavaScript, and MySQL. Experience with page builders Familiar with version control Understanding of SEO, mobile-first design, and website performance optimization. Strong attention to detail and ability to work independently. Shopify experience is a plus. Preferred Qualifications: Good communication skills are a must. Ability to work independently and as part of a team. Bachelor's degree in Computer Science, Web Development, or a related field. Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Amritsar, Punjab: Reliably commute or planning to relocate before starting work (Required) Location: Amritsar, Punjab (Required) Work Location: In person
Posted 7 hours ago
0.0 - 1.0 years
0 Lacs
Mohali, Punjab
On-site
Job description Graduates who possess exceptional and excellent communication skills are welcome to apply. International Logistic Process Excellent Communication Skills Required Lucrative Incentives Training will be provided 5 Days working Inbound Process Responsibilities Contact potential or existing customers to inform them about services using scripts. Handle inbound calls from potential customers interested in our services. Provide detailed information about our products or services, addressing any questions or concerns the customer may have. Understand customer needs and recommend the most suitable services to meet those needs. Effectively communicate the features, advantages, and benefits of our offerings to potential customers. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets. Enter and update customer information in the database. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Prepare and submit accurate sales reports, forecasts, and other documentation as required by management. Utilize persuasive selling techniques to convert inquiries into sales. Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services. Develop a deep understanding of our services and effectively communicate their value propositions to clients. Requirements Candidates with excellent communication skills and fluency in English Speaking are highly welcome. Proven experience in a sales/customer service role is a Plus. Proven track record of successfully meeting sales quota over the phone. Goal-oriented mindset with a drive to achieve and exceed sales targets Ability to learn about services and describe/explain them to prospects. Excellent knowledge of English. Flexibility to work in shifts, including late nights and weekends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills . Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. Job Types: Full-time, Permanent Pay: From ₹22,000.00 per month to ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Yearly bonus Schedule: Night shift Early Morning Shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: From ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Yearly bonus Experience: International voice process: 1 year (Required) Language: English (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person
Posted 7 hours ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: Customers & Products Job Family Group: Supply & Trading Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! About The Role The role is accountable for providing analytical and data modelling expertise to support safe, customer-service oriented and cost-effective fuels logistics solutions for customers of bp Australia sales channels. The role uses internal and external data sources to understand logistics performance, demand, costs and supply chain efficiencies to report on performance and generate insights to optimise performance. The role owns and delivers core logistics analytical processes, with a focus on continuously improving quality and efficiency. The role supports the logistics team and sales channels to identify, understand and gather opportunities to improve business performance. What You Will Deliver Own and deliver core logistics analysis, including maintaining the cartage rate model and associated master data, coordinating carrier responses in rate reviews, and providing cartage rates to sales channels for customer tenders. Compile monthly logistics operational reports against agreed KPI’s, providing analysis and insights into performance. Use Power BI reports to monitor cartage costs, cost recoveries and carrier payments and investigate and resolve any issues. Use internal and external data sources to understand the factors that drive logistics demand, costs and supply chain efficiencies, report on performance and generate insights to optimise the logistics activity. Support the Logistics Commercial Advisor with new carrier contracts, contract reviews and analysis for any commercial requests or queries. Build and maintain close relationships with all transport carriers to ensure queries or issues are addressed promptly and resolved fully. Streamline and automate systems, processes and tools where possible, with a focus on continuously improving quality and efficiency. Support the logistics team and sales channels to identify, evaluate and gain opportunities to improve operational and commercial performance. Provide analytical support for Midstream and other bp team projects that involve logistics activity by developing models that enable evaluation of various supply chain scenarios to inform best options. Collaborate closely with the Logistics Analyst AU to drive improved performance and alignment across ANZ. This role has primary accountability as NZ analyst, but remit will also include analyst activity for AU as required including providing leave cover for AU Analyst. Shift Timings: 3AM - 12PM IST! Experience And Qualifications Relevant tertiary qualification (e.g. supply chain, logistics, business, data/analytics) Skills & Competencies Understanding of supply chains (transport, logistics, storage, distribution) Highly numerate with proven ability and experience in building, using and maintaining large data sets and models that support problem solving, decision making and optimisation. Effective communicator with a high degree of confidence in dealing with a variety of internal & external customers. Able to distil down sophisticated problems and analysis into a form that customers understand. Commercial mindset with the ability to assess both the short term and longer-term implications of decisions. Flexible, able to adjust to changing priorities and work across multiple projects with multiple teams. Ability to understand problems and provide data to inform relevant alternative options. Have a curious approach and the drive to identify and implement continuous improvement opportunities. Strong attention to detail Advanced Excel and Power BI skills are required. Previous experience using SAP PRE, SAP Ariba and Salesforce is desirable. You will work with You will be part of the Logistics ANZ Team, a dynamic team whose purpose is to support our 3rd party transport carriers to deliver safe, reliable, efficient and cost-effective Logistics services to bp’s Customers across our Retail, Commercial, Dealer, Aviation and Marine businesses. Your customers include our sales teams, carriers, Logistics Finance business partner and the Finance and Business Technology team in Pune. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Group Problem Solving, Influencing, Inventory Management, Listening, Marine assurance, Mentoring, Negotiating, Shipping/transport, Supply chain management, Trade discipline and compliance, Trading and scheduling operations, Trading Fundamentals, Sentiment and Trends, Trading knowledge, Troubleshooting, Voyage operations Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Posted 7 hours ago
0.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Job Title: Senior Infor M3 Technical Consultant Company: Sandvik Group IT AB Location: Bengaluru, Karnataka, India Work Mode: Hybrid (Onsite + Remote) Experience Required: 8 to 10 Years Notice Period: Immediate to 20 Days Salary Range: ₹15 to ₹25 LPA (Based on current CTC – up to 30% hike) Job Description: Sandvik Group IT AB is looking for a dynamic and experienced Senior Infor M3 Technical Consultant to join our team in Bengaluru. The ideal candidate will have a strong technical background in Infor M3, with a passion for delivering robust enterprise solutions. Key Responsibilities: Develop and implement technical solutions using Infor M3 ERP technologies. Collaborate with functional consultants, stakeholders, and cross-functional teams to deliver enhancements and support for business operations. Perform technical design, development, unit testing, and documentation. Provide support for ongoing operations and projects. Troubleshoot and resolve technical issues in a timely manner. Participate in code reviews, quality assurance, and performance optimization. Ensure solutions adhere to organizational standards and best practices. Required Skills & Experience: 8 to 10 years of hands-on experience in Infor M3 Technical development. Strong command over Infor Smart Office (SO), MEC (M3 Enterprise Collaborator), and ION integration. Good understanding of Infor M3 data model, APIs, and customization . Experience in Java, RPG (if applicable), SQL, and related scripting . Proven experience in supporting and maintaining large-scale ERP systems. Strong analytical and problem-solving skills. Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Exposure to Agile methodologies and DevOps tools. Previous experience working in a global enterprise IT environment . Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Experience: Infor M3 Technical Consulting: 8 years (Required) Work Location: In person
Posted 7 hours ago
9.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: HRBP Location: Pune Department: HR Job Summary: We are seeking an energetic and proactive HR Business Partner – Operations to support our business units by driving core HR processes and operational effectiveness. This role will serve as a bridge between business leaders and HR, ensuring strong alignment between people practices and business goals. The ideal candidate will have a strong operational HR background, a problem-solving mindset, and hands-on experience in handling on-ground workforce matters. Key Responsibilities Strategic HR Business Partnering Serve as a strategic advisor to business leaders on workforce planning, team structures, and organizational effectiveness. Align HR strategy with business goals and drive transformation initiatives at the location level. Identify and resolve complex employee relations issues with appropriate escalation and legal compliance. People Leadership & Team Management Lead and develop a team of HR executives or generalists (if applicable). Coach and influence people managers on leadership, employee management, and team dynamics. Employee Lifecycle & Operations Manage hire-to-retire lifecycle: onboarding, performance management, talent development, and exits. Monitor and enhance employee retention, grievance handling, and exit interviews to improve employee experience. Policy, Governance & Compliance Recommend and implement HR policies aligned with business and legal standards. Ensure adherence to labor laws, POSH, audits, and other statutory compliances. Talent & Engagement Collaborate with COEs (TA, L&D, C&B) to implement talent acquisition, learning, and compensation strategies. Lead employee engagement initiatives and pulse surveys; analyze data and implement action plans. Data, Reporting & HR Systems Use data analytics for attrition, performance, and engagement to guide decisions. Work with HR systems for workflows, reports, and dashboards. Change Management & Culture Support change management and org restructuring initiatives. Drive cultural alignment and DE&I practices across the location. Requirements: 7–9 years of HRBP experience in a matrix or multi-location setup MBA/PGDM in HR or equivalent degree from a reputed institute Experience leading HR for a business unit or location Strong exposure to business partnering, compliance, and team management Show more Show less
Posted 7 hours ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Conduct regular inspections and quality checks at all stages of construction to ensure compliance with project specifications and standards. Monitor and enforce quality control procedures, test plans, and checklists. Ensure materials used at the site meet quality benchmarks and approved standards. Coordinate with contractors and site engineers to resolve quality-related issues. Maintain documentation and reports for all quality audits, non-conformities, and corrective actions. Collaborate with the project management team to improve construction quality and reduce rework. Supervise and guide site QA/QC teams to ensure high-quality delivery across all phases. Ensure adherence to safety and regulatory compliance at all times. Requirements: Bachelor's degree in Civil Engineering or a related field. 4–7 years of experience in Quality Control, specifically in high-rise residential/commercial projects. Strong knowledge of construction materials, codes, and quality standards. Familiar with testing procedures and third-party inspection agencies. Excellent attention to detail and problem-solving skills. Ability to work in a fast-paced construction environment. Preferred Skills: Proficiency in MS Office, AutoCAD, and QA/QC software. Knowledge of ISO/IS standards and certifications in quality management systems. Show more Show less
Posted 7 hours ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
This role is for one of our clients Industry: Technology, Information and Media Seniority level: Mid-Senior level Min Experience: 1 years Location: Bengaluru JobType: full-time About The Role We are seeking an experienced and polished Boutique Manager to take ownership of a high-performing luxury jewelry store. In this role, you’ll lead a team of sales professionals, ensure flawless daily operations, and craft unforgettable customer experiences that reflect the elegance and exclusivity of our brand. If you’re passionate about fine jewelry, thrive in a high-touch client environment, and know how to drive both sales and service excellence—this is your opportunity to shine. What You’ll Do 🌟 Customer Experience & Relationship Building Set the standard for refined and personalized customer service that elevates every in-store interaction. Cultivate long-term client relationships through clienteling and follow-ups, focusing on loyalty and referrals. Resolve customer concerns promptly and with grace, ensuring satisfaction at every touchpoint. 📈 Sales Strategy & Performance Management Own store revenue and growth targets, driving business through a mix of team coaching, floor presence, and performance monitoring. Implement local sales initiatives, upsell strategies, and events that resonate with the luxury clientele. Analyze KPIs and deliver data-backed insights to optimize team output and customer conversion. 👥 Team Leadership & Development Recruit, coach, and develop a high-performing team of Sales Associates and Stylists. Provide ongoing feedback, performance reviews, and skills training aligned with brand expectations. Foster a respectful and empowering store culture with a shared focus on excellence. 🛍️ Store Operations & Brand Standards Ensure impeccable store presentation, VM execution, and luxury ambiance at all times. Oversee inventory flow, stock accuracy, and secure handling of high-value merchandise. Liaise with logistics, visual merchandising, and head office to ensure operational harmony. 📊 Reporting & Compliance Maintain daily, weekly, and monthly business reports, offering insights into sales trends and opportunities. Uphold internal policies, audit standards, and best practices to safeguard brand integrity. Who You Are ✅ Qualifications & Experience 5+ years in premium or luxury retail, with at least 2 years in a leadership or store management role. Background in jewelry, fashion, watches, or lifestyle brands preferred. Bachelor’s degree in Business, Retail, Fashion Management, or related field. ✅ Key Skills & Attributes Refined communication skills with a deep understanding of luxury service expectations. Strong leadership, conflict-resolution, and team-building abilities. Results-oriented mindset with a sharp eye for detail and operational excellence. Comfortable working flexible schedules including weekends and high-traffic retail seasons. Tech-savvy with working knowledge of POS, CRM tools, and retail analytics platforms. Show more Show less
Posted 7 hours ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: Role: Selenium C# Automation Test Engineer Duration: 12 months Location: Bangalore, Hyderabad Timings: Full Time (As per company timings) Notice Period: (Immediate Joiner - Only) Experience: 5-7 Years Mandatory / Required Skills: Experience in implementing Testing methodologies, processes, and automation concepts Minimum 3-4 years of working experience on Selenium C# Must be able to create and update automation frameworks Experience in API test automation Working experience with SQL and SQL queries. Experience in the implementation of CI/CD for test automation\ Must have hands-on experience in Test case design, Test Execution, Defect Logging, and Reporting Preferred Skills: Good analytical ability to resolve the issues Good to have Dynamics CE experience Good to have worked on the Easyrepro automation framework Good communication skills (oral / written) to communicate efficiently with different stakeholders and customers to discuss project topics. Must be able to work independently and self-driven individual who can adapt to situations and understand the application/domain. Qualifications: B.E., B.Tech, MCA Show more Show less
Posted 7 hours ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Location: Pune / Bangalore Experience: 1–4 years Job Type: Full-time | Work from Office About Leadrat Leadrat, the flagship SaaS product of Dhinwa Solutions Private Limited, is a rapidly growing CRM solution provider revolutionizing the real estate sector. In under 2 years, we’ve empowered 800+ B2B clients with intelligent lead and property management tools. Headquartered in Bengaluru with offices in Pune, Gurugram, and Dubai, we’re on a mission to expand globally in 2025. Role Overview We’re seeking driven and energetic Business Development Executive (BDE) to join our sales team. You’ll play a critical role in building client relationships, generating revenue, and representing Leadrat’s powerful CRM solutions. Key Responsibilities Make outbound calls and follow up on assigned leads. Understand customer needs to build long-term relationships. Conduct product demos and presentations online. Drive revenue through effective cold calling and lead conversion. Perform market research on CRM tools as per client requirements. Provide solutions based on client needs and suggest the right services. Handle queries, resolve issues, and ensure customer satisfaction. Occasionally travel for physical demos, if requested. Requirements 1–4 years of experience in B2B Sales / Business Development. Experience using CRM tools. Excellent communication, negotiation, and problem-solving skills. Target-oriented and self-motivated. Team player with a collaborative mindset. Why Join Us? Fast-paced, high-growth SaaS company Strong leadership & mentoring Opportunity to contribute directly to business growth Career advancement in a global expansion environment Skills: b2b sales,b2b,problem-solving skills,crm,saas,communication skills,business development,negotiation skills,lead conversion,crm tools,market research Show more Show less
Posted 7 hours ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Title: Interior Site Supervisor Job Summary: The Interior Site Supervisor oversees the day-to-day activities of interior construction projects, ensuring timely completion, quality workmanship, and adherence to safety protocols. This role requires strong leadership, communication, and problem-solving skills. Key Responsibilities: 1. Site Management: - Supervise and coordinate interior trades, including carpentry, drywall, painting, and finishing. - Conduct site inspections to monitor progress, quality, and safety. - Implement and enforce site rules, regulations, and safety protocols. 2. Team Management: - Lead and direct site staff, subcontractors, and laborers. - Provide guidance, training, and feedback to ensure skill development. - Foster a collaborative and productive team environment. 3. Quality Control: - Ensure compliance with project specifications, plans, and quality standards. - Identify and resolve defects, deficiencies, or non-conformities. - Conduct regular quality inspections and report findings. 4. Safety and Risk Management: - Implement and maintain site-specific safety plans and procedures. - Conduct safety orientations, training, and toolbox talks. - Investigate incidents, near misses, and report to management. 5. Communication and Coordination: - Liaise with project managers, architects, engineers, and clients. - Coordinate material deliveries, storage, and inventory management. - Provide progress updates, reports, and documentation. 6. Problem-Solving and Troubleshooting: - Resolve site conflicts, disputes, or issues promptly. - Address technical challenges, defects, or design inconsistencies. - Collaborate with project team to find solutions. 7. Administrative Tasks: - Maintain accurate records, logs, and documentation. - Track and report labor hours, productivity, and costs. - Assist with scheduling, budgeting, and cost control. Requirements: - 3+ years of experience in interior construction supervision. - High school diploma or equivalent required; degree in Construction Management, Architecture, or related field preferred. - Excellent leadership, communication, and problem-solving skills. - Strong knowledge of construction methods, materials, and regulations. - Proficient in project management software and tools - Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Show more Show less
Posted 7 hours ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Windows Server Admin . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Gulbarga, Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Mangaluru, Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Greetings from Lead Rat, Lead Rat (SaaS) is a Parental Product of Dhinva Solutions Pvt Ltd company that we are working on a CRM tool, it is a revolution in the real estate business, where real estate meets intelligence and helps you grow your business. Lead Rat helps you manage your leads and property listings along with the option of creating tasks and tracking them. It also provides features such as Lead Generation, Integration with various sources such as Magic Bricks, 99Acres, and Housing.com, and the option of matching leads and properties. Job Title: Customer Success Executive Experience: 1-3 years Job Type: Full-time Location: Pune Key Responsibilities Customer Onboarding and Engagement: Assist the Customer Success Manager in onboarding new clients, ensuring seamless adoption and integration of the product. Conduct comprehensive product training sessions to help customers maximize the value of the platform. Serve as the customers’ first point of contact, acting as their advocate and champion. Customer Support And Issue Resolution Respond promptly to customer queries, provide resolutions, and offer expert guidance. Coordinate with the backend team to report and resolve product-level bugs. Use remote support software like Anydesk or TeamViewer for troubleshooting. Handle escalations effectively through client meetings, adhering to established escalation metrics. System And Process Management Manage and maintain CRM tools to ensure accurate customer records. Create and track tickets in Azure DevOps for bug fixes and feature requests. Raise integration requests with real estate portals and social media platforms. Customer Satisfaction And Retention Monitor customer health through metrics and assessments, ensuring high-quality engagement at every stage. Collect CSAT (Customer Satisfaction) scores and feedback consistently to improve service delivery. Maintain First Response Time (FRT) standards in WhatsApp Business groups and other communication channels. Revenue Growth And Community Building Identify opportunities for growth and relay insights to the sales team. Collect referrals from existing clients to boost revenue and expand the customer base. Actively contribute to building a strong, engaged customer community. Team Collaboration And Training Train new sales team members on the product, processes, and best practices. Collaborate closely with internal teams to ensure alignment and successful customer outcomes. Requirements Strong knowledge of remote support tools like Anydesk and TeamViewer. Familiarity with ticketing tools and processes, including Azure DevOps. Excellent interpersonal and communication skills for client interaction and escalation handling. Experience in coordinating with backend teams and managing integrations with third-party platforms. Proven ability to manage customer relationships, collect feedback, and drive customer satisfaction. Skills: real estate,escalation,crm management,customer support,product training,ticketing tools,customer satisfaction,customer,remote support tools,customer onboarding,collaboration,crm,communication skills,integration,issue resolution Show more Show less
Posted 7 hours ago
5.0 - 10.0 years
0 Lacs
Jhagadia, Gujarat, India
On-site
Company Description Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion. Job Description Title : Assistant/Deputy.Manager – Operations – Tolling Department: SCM Location : Jhagadia Factory Reports To : Senior Manager (Tolling) Overview This position is responsible to lead tolling operations (for the assigned unit or cluster of units), ensure adequate RM-PM availability, co-ordinate for requisite dispatches and undertake invoicing and other documentation to meet timely sales to customers. Duties And Responsibilities Leadership Lead tolling operations for the assigned unit or cluster of units. Travel on a regular and frequent basis to the assigned units and undertake detailed reviews with the toller. Performance Undertake daily, weekly and fortnightly production planning. Ensure adequate availability of RM-PM. Ensure delivery of required volumes in line with sales requirements and targets. Monitor daily sales order report and schedule / modify production accordingly. Co-ordinate with the customer service team, toller and transporter for planning and executing dispatches as per customer’s requirements. Daily monitoring of the toller’s units and drive toller to resolve issues that can affect production like manpower availability, RM-PM stocks etc. Prepare daily, weekly and other reports systematically as required to monitor performance of toller. Undertake transactions in ERP system for doing GR, issuing POs / STOs and invoicing along with relevant documents like E-way bill etc. Foresee and anticipate external challenges or issues that can impact tolling operations. Ensure proper production is done at the tolling unit by usage of approved RMs. Ensure deployment of prescribed production methods. Ensure proper dispatch process is followed e.g. staging, loading as per the batch number of invoice & stacking of material before dispatch after preparation of all documents, packaging in good condition. Undertake other tasks as and when required to improve the tolling operations. EHS and compliance Conduct audits for the tolling units and other relevant sites. Ensure hygiene of the tolling unit and assets are handled and maintained properly. Demonstrate high level of ethical standard in handling tollers and transporters. To strictly follow the systems and procedure as per ISO 9001 and 14001 Qualifications/Experience A Degree / Diploma in Commerce / Science. Additional qualification in SCM / Operations though not mandatory, would be good to have. 5-10 years Planning and Production experience in a production unit or factory (preferably handled 3rd party manufacturing / contract manufacturing / tolling) in the chemicals / allied / related industries. Good understanding on Microsoft Excel and Word. Competencies required Functional Good operations knowledge. Good supply chain knowledge. Good understanding on handling tolling units and other such players. Behavioral Excellent interpersonal skill. Good written and verbal communication capability Good knowledge of Axapta or ERP system. Excellent functional co-ordination capability. Qualifications A Degree / Diploma in Commerce / Science. Additional qualification in SCM / Operations though not mandatory, would be good to have. Show more Show less
Posted 7 hours ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. The company is fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs’ needs, from product, process, and manufacturing, on a global level. ENNOVI is accelerating EV market customers’ ideas and requirements through end-to-end competencies in battery systems, power, and signal interconnect needs. Headquartered in Singapore, ENNOVI has more than 8,000 employees across 15 locations globally, where all its activities are socially responsible, with minimal environmental impact. ENNOVI. Electrify faster. Learn more at www.ennovi.com. Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training. Why Join Us At Ennovi, we envision a future of electrification and innovation and strive to create an inspiring workplace where our employees are integral to shaping that future. We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi family, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future. Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives, and nurturing a winning team. Privacy Policy By applying to this job posting, you agree with and acknowledge our privacy policy. Job Summary This role will follow up on the entire process of the project, coordinate the work between clients and all departments of the company to ensure the smooth operation of the project; maintain the client relationship of the project and feedback important information. Main Responsibilities Project management in the initial phase: Reach out to clients to understand and summarize the overall details of the project. Assist the quotation engineers in their quotation tasks. Organize the internal project initiation meeting of the company, conduct feasibility studies and make detailed arrangements for tasks. Develop the overall project plan and schedule. Project management in the middle phase: Continuously track the project's progress in real-time according to the project schedule. Swiftly coordinate and arrange to address any identified delays. If it is truly impossible to adhere to the original plan, hold discussions with the production department and make necessary updates. Also, maintain real-time communication with clients to ensure that both clients and the company's internal stakeholders are well-informed about the latest project status. Promptly coordinate and resolve any issues that emerge during the project's advancement. Communicate with clients in a timely manner, solicit their opinions and implement corresponding improvements. Deliver samples for certification and promptly understand clients' feedback on the samples. In case of any defects, assemble relevant departments to analyze the root causes and carry out rapid rectifications. Project management in the final phase: Conduct quality tracking after the project products have successfully passed the certification. As the project nears completion, make advance preparations for the settlement of the liability for the remaining products and raw materials at the end of the project. Sustain the client relationship of the project and feed back crucial information. Regularly schedule client visits, monitor clients' project development, actively pursue quotations for new projects. Arrange client visits based on the information gathered and ensure an excellent reception for clients who come to visit. After client visits, relevant visit details need to be entered into the weekly report. Foster a sound business relationship with clients. Promptly relay the situations reported by clients and their requirements to the company. Organize the internal managers of the company to conduct discussions and make decisions. Gather clients' development information and expeditiously assess clients' value. Take the lead and spearhead the improvement process and cost-profit analysis of clients' products every quarter. Participate in resolving quality complaints and drive the implementation of improvement measures. During the project process, coordinate the technical exchange activities between relevant departments of the company and clients. Immediately feedback the technical capabilities demanded by clients to the company to enable advance preparations for technical enhancements. Aid the finance department in collecting accounts receivable and ensure timely settlement of the remaining product liability. Qualifications BE in mechanical manufacturing, mold design, marketing and other related fields. Minimum 3 years’ experience in the electronics industry, automotive industry, communications industry, and daily consumer goods industry. Have a good ability to read mechanical drawings and possess experience in the development of similar consumer electronics products. Good English communication skills and the ability to independently communicate with clients both at home and abroad. Have work experience on assignment in India and be familiar with the Indian market and culture. Additional Information Be based in India, and be required to go on business trips to China or other countries as required. Show more Show less
Posted 7 hours ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Project Description: We need a Senior Python and Pyspark Developer to work for a leading investment bank client. Responsibilities: Develop software applications based on business requirements Maintain software applications and make enhancements according to project specifications Participate in requirement analysis, design, development, testing, and implementation activities Propose new techniques and technologies for software development. Perform unit testing and user acceptance testing to evaluate application functionality Ensure to complete the assigned development tasks within the deadlines Work in compliance with coding standards and best practices Provide assistance to Junior Developers when needed. Perform code reviews and recommend improvements. Review business requirements and recommend changes to develop reliable applications. Develop coding documentation and other technical specifications for assigned projects. Act as primary contact for development queries and concerns. Analyze and resolve development issues accurately. Mandatory Skills Description: 8+ years of experience in data intensive Pyspark development. Experience as a core Python developer. Experience developing Classes, OOPS, exception handling, parallel processing . Strong knowledge of DB connectivity, data loading , transformation, calculation. Extensive experience in Pandas/Numpy dataframes, slicing, data wrangling, aggregations. Lambda Functions, Decorators. Vector operations on Pandas dataframes /series. Application of applymap, apply, map functions. Concurrency and error handling data pipeline batch of size [1-10 gb]. Ability to understand business requirements and translate them into technical requirements. Ability to design architecture of data pipeline for concurrent data processing. Familiar with creating/designing RESTful services and APIs. Familiar with application unit tests. Working with Git source control Service-orientated architecture, including the ability to consider integrations with other applications and services. Debugging application. Nice-to-Have Skills Description: Knowledge of web backend technology - Django, Python, PostgreSQL. Apache Airflow Atlassian Jira Understanding of Financial Markets Asset Classes (FX, FI, Equities, Rates, Commodities & Credit), various trade types (OTC, exchange traded, Spot, Forward, Swap, Options) and related systems is a plus Surveillance domain knowledge, regulations (MAR, MIFID, CAT, Dodd Frank) and related Systems knowledge is certainly a plus Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Davangere Taluka, Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Karnataka, India
On-site
About the Company: We are a fast-growing B2B SaaS company, committed to delivering cutting-edge solutions that empower businesses globally. Our mission is to ensure customer success through exceptional products, proactive support, and continuous innovation. About the Role: We’re seeking a proactive, customer-centric Customer Success Manager to drive client satisfaction, retention, and growth. You’ll be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. Key Responsibilities Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. Act as the primary customer liaison, ensuring their objectives are effectively met through our product. Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. Conduct regular business reviews and strategic planning sessions with customers. Collaborate cross-functionally with Sales, Product, Engineering, and Support teams to resolve customer issues. Educate clients on product features, best practices, and new releases. Must-Have Skills & Qualifications: 2–5 years of experience in Customer Success, Account Management, or similar roles in SaaS or B2B technology sectors. Exceptional communication, presentation, and interpersonal skills. Proven problem-solving skills and a strong customer-focused mindset. Ability to analyze customer data to inform strategies and decisions. Familiarity with CRM and customer success tools (e.g., HubSpot, Intercom, Excel). Technical aptitude and comfort navigating SaaS and cloud technologies. Preferred Prior experience working in startups or fast-growth environments. Knowledge of key customer success metrics (e.g., NRR, CSAT, Customer Health Scores). Previous sales or relationship management experience. Basic understanding of APIs, integrations, and technical aspects of SaaS products. Skills: customer success metrics,crm,technical aptitude,prior sales,customer data analysis,integrations,saas products,account management,high-growth saas,business analysis,customer success,apis,relationship management,cloud technologies,startups,cs tools,organized,detail-oriented,organizational skills,presentation,communication,relationship building,relationship-building,crm tools,proactive,data analysis,problem-solving Show more Show less
Posted 7 hours ago
4.0 - 8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Summary: We are seeking a highly skilled and motivated Sr. Engineer – Application & Engineering to support our Control Products Division. The ideal candidate will provide technical expertise to the sales team and customers through product demonstrations, presentations, and application engineering. Key Responsibilities: Provide technical support to the sales team and customers. Conduct product demonstrations and technical presentations. Explain product features, applications, and advantages. Resolve technical queries and assist with troubleshooting. Collaborate with sales channels including OEMs, end users, and distributors. Promote product adoption by comparing competitive solutions. Report product-related activities and insights to the management team. Participate in product promotional activities and support pre-sales efforts. Product Categories: Control and automation products including: Mass Flow Meters & Controllers Temperature Controllers Modulating Motors Pressure & Limit Switches Photoelectric & Proximity Sensors Flame Detectors and Burner Controller Assemblies Fire Alarm Systems, CCTV Customer Segments: Furnace & Oven Manufacturers Machine Builders Automotive Sector Heat Treatment Industry Qualifications: Bachelor's Degree or Diploma in Engineering (Instrumentation / Electronics / Electrical / Mechanical). 4 to 8 years of relevant experience in application engineering or technical sales. Strong verbal and written communication skills. Experience with technical presentations and product demonstrations. In-depth knowledge of industrial automation and control products. Desired Skills: Hands-on experience in technical support and troubleshooting. Ability to articulate technical information to both technical and non-technical audiences. Strong interpersonal skills and ability to work in cross-functional teams. Proven experience in working with OEMs, end users, and channel partners. Show more Show less
Posted 7 hours ago
15.0 years
0 Lacs
Delhi, India
Remote
Eclipse Financial Management is a privately owned boutique financial planning firm located on the beautiful Mornington Peninsula, Victoria. With over 15 years of experience, we specialise in providing personalised, goal-driven financial advice tailored to each client’s unique circumstances. We take pride in building lasting relationships and creating solutions that evolve with our clients’ lives. Our approach is deeply consultative, ensuring we truly understand each person’s financial and lifestyle goals. At Eclipse, you’ll be part of a close-knit, values-led team where your work has real impact. Join us in helping people gain clarity and confidence in their financial future. The Role We are setting up a new back-office operations team in India to support our financial planners based in Australia. As the Operations Lead, you will play a key role in establishing and managing this new function. You will oversee a small team, ensure accurate execution of operational tasks, and maintain high standards of service delivery. Key Responsibilities Establish and manage the back-office operations team in India, initially leading 2–3 operations executives. Oversee accurate data entry into Xplan, Worksorted, fund platforms, and other financial planning systems. Prepare and review Records of Advice (ROAs) using templates ensuring compliance and consistency. Extract and compile client data to support financial planners with ad hoc queries. Build and streamline workflows to ensure smooth operations and timely task completion. Coach, train, and provide quality oversight for operations staff. Ensure compliance with internal policies and relevant industry regulations. Collaborate with Australian stakeholders and serve as the primary point of contact for escalations. Monitor and manage workflows, reallocating tasks as needed to ensure deadlines are met. Identify operational issues and recommend or implement process improvements. Manage staff on a flat management hierarchy and work alongside them in a managerial capacity. Address and resolve team or individual performance issues effectively. Provide information and feedback to the head office in Melbourne, Australia Support the preparation of review packs and other deliverables as required (training provided). Stay adaptable by learning new tasks and taking on additional responsibilities as needed. Ideal Profile You have at least 8 years of experience in operations, preferably within financial services, wealth management, or a relevant regulated industry. You have proven experience leading and mentoring a small team. You possess exceptional attention to detail and a commitment to high-quality work. You are a proactive problem solver with a process-oriented mindset. You possess strong communication and stakeholder management skills, including cross-border collaboration. You thrive in a remote or hybrid setup and can build high-performing teams, ground up. What's on Offer? Exciting opportunity to lead a high-impact team supporting financial planners in Australia Join a collaborative, cross-border team, and influence service excellence and growth Show more Show less
Posted 7 hours ago
0.0 - 1.0 years
0 Lacs
Singh Nagar, Ludhiana, Punjab
On-site
Job Type- Full-Time In-office Job Job Location- SBS Nagar, Ludhiana, Punjab, India Overview: Join our dynamic team at Samvestor as an HR Manager. We're looking for a results-oriented professional to drive key HR functions. Responsibilities: Manage end-to-end recruitment and streamline onboarding processes. Foster positive employee relations and address concerns effectively. Implement performance management processes and conduct regular reviews. Develop and update HR policies, ensuring legal compliance. Administer employee benefits programs and resolve inquiries promptly. Qualifications: Bachelor’s degree in HR or related field. 3-5 years of HR experience with expertise in recruitment and employee relations. Strong knowledge of employment laws and regulations. Excellent communication, organizational, and problem-solving skills. Ability to work independently and collaboratively in a team. Benefits: Health insurance Leave encashment Paid sick time Overtime pay About Samvestor We have generated over $25 MILLION in clientele revenue. Our company offers a high-paced growth path with a fast appraisal cycle, a competitive salary & multiple other benefits. Job Type: Full-time Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Life insurance Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Application Question(s): What are your salary expectations? How many years of experience do you have in recruitment? How many years of experience do you have in HR Operations? Education: Bachelor's (Preferred) Experience: Human resources management: 1 year (Required)
Posted 7 hours ago
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