Job Summary Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM Key Responsibilities People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM Key Responsibilities People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Our Ideal Candidate 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Skills And Experience AML Knowledge Communication Skills Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help? Build for the long term About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Our Ideal Candidate 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Skills And Experience AML Knowledge Communication Skills Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help? Build for the long term About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Responsibilities Strateg Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilitie Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Qualifications 5 to 7 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Skills And Experience AML Knowledge Communication Skills Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help? Build for the long term About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary Communicate effectively and work collaboratively with project stakeholders, Interface teams and Performance Test team during planning, preparation & execution stage to ensure timely & quality of delivery Demonstrate team work and collaborative efforts always and create a healthy & vibrant work environment in the work place Prepare and publish Demand & Supply of testing resources to application delivery team and ensure optimum use of testing resources Ensure test strategizing and planning, budgeting, estimating, tracking and running the tests is as per the plans and within approved budgets. Ensure test cycles are run as per the quality processes, and under the governance structure agreed with all stake-holders in the test strategies and test plans All Test artefacts prepared by self and the team, meets the Testing standards & process requirements Develop skills set of the team on automation tools & utilities consistently All projects testing to be delivered within the estimated cost & schedule and with quality outcome Regulatory & Business Conduct* Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Qualifications BE/MCA/BSc/MSc/MS IT Certification: ISTQB/CSQA/CSM Role Specific Technical Competencies Payments / Trade Domain Java & Selenium Testing Methodologies About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Description Job title: MIS SAP Job Location: Pune Candidate Specification & Job Description Candidate must have 2+years of experience as MIS SAP Develop and implement SAP scripts and automation solutions using tools like SAP GUI Scripting, SAP VBA, and SAP BDC Analyze business requirements and identify opportunities for automation and process improvement Design, develop, and test SAP scripts and automation solutions to meet business needs Collaborate with cross-functional teams to identify and prioritize automation projects Troubleshoot and resolve issues with SAP scripts and automation solutions Develop and maintain technical documentation for SAP scripts and automation solutions Provide training and support to end-users on SAP scripts and automation solutions Experience with SAP ERP systems (e.g., SAP ECC, SAP S/4HANA) Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work in a fast-paced environment and meet deadlines Must be flexible to work in shifts Skills Required RoleSenior associate -MIS SAP - Pune Industry TypeITES/BPO/KPO Functional Area Required Education B.Com Employment TypeFull Time, Permanent Key Skills MIS SAP POWER BI SAP GUI Other Information Job CodeGO/JC/386/2025 Recruiter NameMarilakshmi S Show more Show less

Note: Applications without relevant real estate experience will not be considered.  URGENT HIRING: CRM Executive – Real Estate | Greater Noida Location: Greater Noida Industry: Real Estate / Property Development Experience: Minimum 3 years (Real Estate Experience is Mandatory) Employment Type: Full-Time We are urgently hiring an experienced CRM Executive with a strong background in the real estate industry . If you do not have prior experience in real estate or property development, please do not apply. This role requires someone who can manage customer relationships effectively, ensure a smooth post-sales experience, and coordinate across departments to deliver timely service. Key Responsibilities: Maintain and update the CRM system with all client interactions and documentation. Serve as the primary point of contact for clients post-booking. Ensure smooth and timely handling of documentation, payments, and property handover. Liaise with Sales, Legal, Finance, and Operations teams for seamless customer service. Address and resolve customer queries, concerns, and issues promptly. Follow up on pending documents, payments, and client communications. Support the client onboarding process and post-sales transition. Generate regular reports and dashboards related to client interactions and service performance. Monitor and improve customer satisfaction through proactive engagement. Requirements: Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 3 years of experience in a CRM or client servicing role, specifically within the real estate sector . Strong knowledge of real estate processes including documentation, payment cycles, and handover procedures. Hands-on experience with CRM platforms like Zoho CRM, Salesforce, or similar. Excellent communication, coordination, and problem-solving skills. Why Work With Us: Be part of a fast-growing and trusted real estate brand. Play a vital role in shaping the customer experience. Collaborative work environment with growth opportunities. Competitive salary. To Apply: Send your resume to info@evergreensquare.org For inquiries, contact: 9690077200 Note: Applications without relevant real estate experience will not be considered. Show more Show less

Job Summary The role of the Sr. Developer is to: Ability to multi-task and engage productively on multiple projects simultaneously Must be team player who works with technical and non-technical resources Ability to learn new technologies and new functions Should have excellent motivation, communication (oral & written) Minimum 4 years of hands-on experience with Java related technologies Must have atleast 2 years of hands-on experience with Spring Boot based micro service experience Strong integration work experience with JMS systems using MQ /Solace/ Kafka & Web services Development experience with XML, JSON and Restful services Experience with database development & design including experience with Postgresql or Cassandra Should have worked in Agile environments Should have expertise in build tools like GIT, Maven, ANT Exposure to CI & CD tools like Jenkins Exposure to Dockers with Kubernetes or OpenShift is plus Knowledge in AWS Cloud would be an added advantage Having worked in Hazelcast is an advantage Exposure to tools like ELK Key Responsibilities Strategy Serve as member of Scrum development team to deliver technology solutions in Agile fashion including, but not limited to, spring planning, complexity analysis, stand-up and retrospective meetings Analyze, design, develop, code, write test cases for automated testing and document programming to satisfy business requirements for large & complex projects Participate in technical designs for new applications and changes to existing applications including class diagrams/object modelling, data modelling and system interfaces Adhere to group standards, risk management and security policies Translate functional specifications into technical specifications Perform application development build tasks and perform application coding using J2EE & RDBMS technologies along with select vendor applications Provide necessary support for automated deployments Communicate timely build status on development items delivery managers, as well as raise / work to resolve issues impacting development Business Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams Ensure delivery to business meeting time, cost and high quality constraints Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems Thrive an ecosystem of innovation and enabling business through technology Processes Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that develop/enhance core product capabilities ensure compliance to Regulatory mandates support operational improvements, process efficiencies and zero touch agenda build payments platform to align with latest technology & architecture trends, improved stability and scale Design the HA / DR strategies Set up process, services and tools around cloud Oversee build of the environment Interface with business & technology leaders of other SCB systems for collaborative delivery. Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] People & Talent Employ, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners. Bridge skill / capability gaps through learning and development Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team Ensure the optimal blend and balance of in-house and vendor resources Risk Management Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control stands Validate the environment to meets all security and compliance controls Be proactive in ensuring regular assurance that the SCPay Team is performing to acceptable risk levels and control standards Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels Ensure business continuity and disaster recovery planning for the entire technology portfolio Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Core Java 1.8, J2EE 1.7, Java XML Parsing, JSON Spring framework, Spring Boot 1.5 Kafka and Kafka Steams Database : Postgresql & Oracle and Cache application - Hazel cast Solace / MQ JMS DevOps - GIT, Maven, ANT JUnit / Mockito / Arquillian / Spock Framework / /Cucumber Qualifications Education Bachelor of Engineering or B. Tech ( CS, IT preferred ) Certifications Oracle Certified Java programmer and AWS Certification ( Preferred ) languages ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. What does an office assistant do? The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve betterresults. Responsibilities Organize office and assist associates in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information Schedule and plan meetings and appointments Monitor level of supplies and handle shortages Resolve office-related malfunctions and respond to requests or issues Coordinate with other departments to ensure compliance with established policies Maintain trusting relationships with suppliers, customers and colleagues Perform receptionist duties when needed This job is provided by Shine.com Show more Show less

Job Title: Desktop Support Engineer Location: Lower Parel, Western Line Job Type: Full-time Experience: 1.6 years Budget : 27K CTC Job Summary: We are seeking a skilled and self-motivated IT Support Engineer to join our IT team. The ideal candidate will have hands-on experience in managing Outlook and Office 365 environments, handling hardware and basic network troubleshooting, and working confidently with both remote and on-site users. The candidate should be well-versed in ticketing tools, service level agreements (SLAs), incident resolution, and service requests. Key Responsibilities: Support for Outlook , Office 365 , Windows desktops Hardware and basic network troubleshooting Handle Tickets , SLAs , incidents , and service requests Perform remote and on-site technical support Conduct root cause analysis and resolve escalations Manage desktop patching and updates Handle domain joins and apply group policies Requirements: 1.6+ years in IT support roles Strong knowledge of Office 365, Windows Hands on experience with ticketing tools Excellent troubleshooting and communication skills Contact Details- Akshay Sharma akshay.sharma@raspl.com Show more Show less

Role: Senior Databricks Engineer / Databricks Technical Lead/ Data Architect Location: Bangalore, Chennai, Delhi, Pune, Kolkata Primary Roles And Responsibilities Developing Modern Data Warehouse solutions using Databricks and AWS/ Azure Stack Ability to provide solutions that are forward-thinking in data engineering and analytics space Collaborate with DW/BI leads to understand new ETL pipeline development requirements. Triage issues to find gaps in existing pipelines and fix the issues Work with business to understand the need in reporting layer and develop data model to fulfill reporting needs Help joiner team members to resolve issues and technical challenges. Drive technical discussion with client architect and team members Orchestrate the data pipelines in scheduler via Airflow Skills And Qualifications Bachelor's and/or master’s degree in computer science or equivalent experience. Must have total 6+ yrs. of IT experience and 3+ years' experience in Data warehouse/ETL projects. Deep understanding of Star and Snowflake dimensional modelling. Strong knowledge of Data Management principles Good understanding of Databricks Data & AI platform and Databricks Delta Lake Architecture Should have hands-on experience in SQL, Python and Spark (PySpark) Candidate must have experience in AWS/ Azure stack Desirable to have ETL with batch and streaming (Kinesis). Experience in building ETL / data warehouse transformation processes Experience with Apache Kafka for use with streaming data / event-based data Experience with other Open-Source big data products Hadoop (incl. Hive, Pig, Impala) Experience with Open Source non-relational / NoSQL data repositories (incl. MongoDB, Cassandra, Neo4J) Experience working with structured and unstructured data including imaging & geospatial data. Experience working in a Dev/Ops environment with tools such as Terraform, CircleCI, GIT. Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot Databricks Certified Data Engineer Associate/Professional Certification (Desirable). Comfortable working in a dynamic, fast-paced, innovative environment with several ongoing concurrent projects Should have experience working in Agile methodology Strong verbal and written communication skills. Strong analytical and problem-solving skills with a high attention to detail. Mandatory Skills: Python/ PySpark / Spark with Azure/ AWS Databricks Skills: neo4j,pig,mongodb,pl/sql,architect,terraform,hadoop,pyspark,impala,apache kafka,adfs,etl,data warehouse,spark,azure,data bricks,databricks,rdbms,cassandra,aws,unix shell scripting,circleci,python,azure synapse,hive,git,kinesis,sql Show more Show less

Project Description: We are looking for a motivated and experienced Project Delivery Manager responsible for ensuring that our delivery squad delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. Responsibilities: Leading the agile delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently. Identifying customer needs and overseeing service delivery within the business context. Determining ways to reduce costs without compromising customer satisfaction. Manages area(s), customer(s), or team(s) of company employees with well- defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility. Coaches and mentors employee direct reports. May coach and mentor non- direct reports as needed. Manages team and individual performance. Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting. Resolve/monitor customer escalations as appropriate. Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business. Mandatory Skills Description: 8+ years proven experience delivering complex Fixed Bid Projects Experience in Trade Surveillance , Financial Crime is must Must come from a techno-functional background with Python/Pyspark knowledge Holistic knowledge of business processes and various scenarios , challenges and opportunities Carve out and envisage business challenges and requirements to a comprehensive solution Discuss and understand the project, purpose, goal, team, timelines, challenges, requirements, potential risks, its mitigation, plan, communication mode and high level customer expectations Good communication and English language competency Experience with managing project schedules, finances, risks and issues. Close attention to detail and ability to sum up key messages for stakeholders Weekly project updates, their completed tasks and review, plan for next action points Understanding of project governance & Agile standards and procedures. Ability and willingness to be flexible, adapting to the demands of the customers. Technical knowledge to understand content of the products delivered Show more Show less

Job Description Join the Team Powering the World's Biggest Enterprises on Oracle Cloud! Oracle Cloud Infrastructure (OCI) FastConnect is a mission-critical, cloud-native service that enables enterprises to establish ultra-high-speed (up to 400Gbps), low-latency, and dedicated connectivity to Oracle Cloud—whether from their on-premises networks or through FastConnect industry partners. The world's largest and most demanding enterprises rely on FastConnect to seamlessly accelerate their workloads, leverage OCI applications and databases, and create hybrid cloud architectures that span multiple clouds and global regions. At the heart of this innovation, the FastConnect Control Plane organization delivers cloud-scale, geo-distributed, web services that transform customer intent into powerful, large-scale networking configurations. Our intelligent orchestration platform automates and expands FastConnect’s global capacity footprint, enabling multi-cloud applications, cross-region connectivity, and seamless hybrid cloud experiences. If you are passionate about building high-impact, resilient, and intelligent networking systems that empower OCI’s biggest customers, this is your opportunity to make a global difference. Join us and be part of the team redefining enterprise connectivity at scale! Hence the role of a Software Development Manager is business critical to the organization for delivering on the high availability and cutting-edge features promise. They are the front-line managers who lead and shepherd the team to achieve their goals with high efficiency and ZERO impact to the customers. The direction and culture of the team is also driven by them. This is a great opportunity for you if you are interested in solving complex problems and making a significant impact on the quality of cloud technologies and customer experience on a daily basis. As a Sr Software Development Manager you will be required to fulfill the following job responsibilities: Lead a team that builds new features, enhancements and bug fixes for the service - obtain results through the people you lead Influence and review design decisions, project planning, release planning, delivery and operational excellence of all changes going to production environments Manage costs, optimize resources and lead process improvements - build economically viable, fiscally competitive and streamlined teams to achieve the goals for their team and the organization Help maintain and improve the build and test systems including systems for performance and scalability testing. Clearly communicate the business rationale for any change and gain support of employees - align roles, systems and processes with the direction of the change in order to benefit from it Work with internal and external teams to unblock development and meet committed release dates. Manage our on-call rotation and help the team to resolve complex distributed network issues through debugging, communication and collaboration with multiple teams across OCI Help handle escalations and serve as a bridge between the Development and SRE teams. Participate & drive in roadmap planning, talent review and goal setting Have good hiring skills and build a strong self-managed team Role model OCI values Basic Qualifications: Bachelors/ Masters in Computer Science and Engineering or related engineering fields 3+ years of experience in a combination of technical lead and engineering management positions in networking/cloud product development 3+ years of experience with networking/distributed development Proficient with Linux based OS Experience with Agile, JIRA & Confluence and proven experience of managing large projects with multiple downstream dependencies Experience working with customers for new feature requirements and resolving reported issues Experience with cloud topologies and technologies Experience with CICD & Ops Preferred Qualifications: Prior cloud experiences a big plus 5+ years of technical and people management experience in networking/cloud product development 10+ years of experience with applications development Masters / PhD degree in Computer Science or related engineering fields Career Level - M2 Responsibilities As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Summary We are seeking talented and motivated individuals for the role of Agile Developer. Successful candidates will be experienced programmers who can develop user stories, develop test cases, break down, design, and develop solutions in an environment with constant collaborative discussions. They will be matured individuals who are comfortable working in an agile environment with critical peer reviews of design and code. They must be able to offer constructive critical reviews of other’s designs and code. They must be able to collaboratively work with product owners to develop use stories and test cases. They will be able to research, trial, and recommend new technologies of interest to the group. They will have experience with taking code through testing, deployment, and production and will not have merely handed off code to QA and Production Support. Key Responsibilities Microservices design and development using Spring boot, Jackson, API , AXWAY/KONG API Gateway,Apache tomcat,Java, JSON API, Oracle and AWS/Openshift cloud. Should have strong knowledge in Design principles for both Server side and UI. Should have strong communication skills to participate in the design forum. Nice to have HTML, CSS/SCSS, JavaScript (es6),Ember,ReactJS,Cordova,Gulp / Grunt, GraphQL ,JQuery, ,bootstrap, compass, Browserstack, handlebars, Sass, cordova , Mobile hybrid development. Advocate delivery excellence, minimising delivery risk. Agile development of banking services. Collaborate with cross-functional teams in agile development. Conduct continuous development and/or integration & testing. Strategy There is a digital revolution happening that is changing the future of banking - increasingly, Banking is Technology. Financial Services firms are becoming ever more defined by their technology and ability to use it to deliver outstanding customer experiences. Standard Chartered Information Technology & Operations (ITO) is looking for individuals interested in using innovative new products and modern technologies to deliver world class digital experiences for our clients and customers Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience Java Spring boot Database [oracle/postgres] OCP/Docker Linux GIT/JIRA/ADO Maven/gradle Junit/test cases Qualifications Candidate should have hands-on experience in Spring boot and API development. Strong knowledge in Agile Development (exp in CI/CD/TDD/BDD, SCRUM, KanBan etc) Min 12 years’ experience Software development and min 6 yrs in team Management & project management. Experience with leveraging advanced features and tools in Atlassian software suite Passion and flair for technology, at home with team-oriented, collaborative and consultative environment Proven skills in co-ordination, staff management and leadership working with vendors and internal teams Strong knowledge of risk and regulatory delivery Knowledge of all aspects of software design and development Excellent oral and written communication skills Should have a good analytical skills . Ready to work on both development and project management. Contribute to creation of standards & frameworks for the project Should have the capability to handle more than one project at a same time. Prepare architecting solutions document, technical audits for the project Prepare High/Low level technical design document. Learn and understand relevant application functional & technical architecture and use the same effectively during development Follow documented SDLC life cycle as per quality management standards Participate in Requirement gathering and solution meetings Track overall development and project management Support developers by providing technical assistance and improve technical competency levels amongst team members Design modules based on Technical specs. Implement best practices About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

We are looking for enthusiastic individuals to join our Premium Support team, providing high-quality support to customers who have subscribed to our premium support offerings. As an Enterprise Technical Consultant, you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues promptly, and escalating issues as needed to ensure customer satisfaction. Responsibilities: Develop and maintain a deep understanding of Chargebee's multi-product suite Provide exceptional support to customers who have subscribed to our premium support offerings via Email / Chat / Phone / Slack Respond to customer inquiries in a timely and accurate manner with white-glove care, meeting tight SLAs Coordinate with internal teams, including product and engineering, to resolve customer issues quickly and effectively Document solutions in our knowledge base to enhance our customer self serve capabilities Be an active member of product squads and provide valuable feedback from customer interactions to make our product suite better Share your knowledge by hosting internal trainings Qualifications: Previous experience in an enterprise customer support role, preferably in a premium support team or as a Technical Account Manager [good to have] Good understanding of RestAPIs and can run/test API calls Understanding of HTML/JS Excellent communication skills, both written and verbal Strong problem-solving skills and the ability to think quickly under pressure Ability to work independently and as part of a team Ability to articulate technical concepts to a non-technical audience A customer-centric mindset and a passion for delivering exceptional service Show more Show less

Job Title: Key Account Manager (West Lead)- B2B Enterprise Sales Business: Talent Solutions Consulting Role Type: Key Account Manager Working style: In Office Annual Revenue Responsibility: Yes People Manager Role: No Required education and certifications critical for the role: Graduate/Postgraduate in any discipline Desired Experience 10+ experience in B2B enterprise sales, key client and account management, new business development, hunting and farming Consistent track record of meetings and exceeding revenue and profitability targets Strong relationships and connects with C-suite professionals in the region - Talent Heads, L&D Heads, CHRO’s. AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. About Talent Solutions Consulting Aon’s Talent Solutions Consulting is one of the largest full spectrum HR consulting practices and is home to firm’s rewards, talent assessment, and performance & analytics practices. We apply this expertise, and our market-leading workforce data, to help clients tackle transformational projects requiring integrated solutions to client problems. We develop insights on performance and people analytics - driven by our proprietary data, technology and advisory services - to help clients reduce volatility and improve outcomes. Aon’s Talent Solutions comprises of Performance, Rewards & Org advisory, Assessments Solutions and Aon’s HR Learning Centre verticals. Role Details You will be a part of our larger commercial org team and will be expected to drive revenue growth by building and managing a book of clients. This role involves managing the entire sales cycle, from prospecting to closing deals, while ensuring customer satisfaction and long-term partnerships. Job Responsibilities Client Relationship Management: Build and maintain strong, long-term relationships with key clients across industry vertically Understand the unique needs and challenges of technology clients and provide tailored HR consulting solutions. Mapping and Relationship Building Identify and map out key stakeholders and decision-makers within client organizations, including relevant CXOs. Establish and nurture relationships with CXOs to understand their strategic goals and align HR solutions with their objectives. Account Growth: Identify opportunities for upselling and cross-selling HR consulting services specifically relevant to the industry sector. Develop account growth strategies in collaboration with the sales and solutions team, with a focus on market trends. Client Retention: Ensure client satisfaction by addressing their technology-specific needs promptly and effectively. Proactively anticipate and resolve technology-related issues to maintain client loyalty. Strategic Planning: Collaborate with the leadership team to develop and execute strategic account plans tailored to the industries. Define clear objectives and KPIs for key client accounts. Market Research: Stay updated on technology industry trends, innovations, and market developments to provide informed insights to clients. Conduct competitive analysis to identify technology-specific opportunities. Reporting and Analysis: Prepare regular reports on client account performance and financials, with a focus on technology-related metrics. Analyze data to assess the effectiveness of HR consulting services within the technology sector. Cross Collaboration: Work closely with the HR consulting and delivery teams to ensure that clients' unique needs are met. Foster a collaborative and solution-oriented work environment. Skills/Competencies Required Proven experience in key account management or client relationship management, with a track record of growing accounts. Strong business communication, negotiation, and interpersonal skills. Ability to understand client pain points and present tailored solutions effectively. Familiarity with CRM tools for pipeline management and forecasting accuracy. Ability to work in a fast-paced and dynamic environment. How We Support Our Colleagues In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. 2544455 Show more Show less

Role: Senior Databricks Engineer / Databricks Technical Lead/ Data Architect Location: Bangalore, Chennai, Delhi, Pune, Kolkata Primary Roles And Responsibilities Developing Modern Data Warehouse solutions using Databricks and AWS/ Azure Stack Ability to provide solutions that are forward-thinking in data engineering and analytics space Collaborate with DW/BI leads to understand new ETL pipeline development requirements. Triage issues to find gaps in existing pipelines and fix the issues Work with business to understand the need in reporting layer and develop data model to fulfill reporting needs Help joiner team members to resolve issues and technical challenges. Drive technical discussion with client architect and team members Orchestrate the data pipelines in scheduler via Airflow Skills And Qualifications Bachelor's and/or master’s degree in computer science or equivalent experience. Must have total 6+ yrs. of IT experience and 3+ years' experience in Data warehouse/ETL projects. Deep understanding of Star and Snowflake dimensional modelling. Strong knowledge of Data Management principles Good understanding of Databricks Data & AI platform and Databricks Delta Lake Architecture Should have hands-on experience in SQL, Python and Spark (PySpark) Candidate must have experience in AWS/ Azure stack Desirable to have ETL with batch and streaming (Kinesis). Experience in building ETL / data warehouse transformation processes Experience with Apache Kafka for use with streaming data / event-based data Experience with other Open-Source big data products Hadoop (incl. Hive, Pig, Impala) Experience with Open Source non-relational / NoSQL data repositories (incl. MongoDB, Cassandra, Neo4J) Experience working with structured and unstructured data including imaging & geospatial data. Experience working in a Dev/Ops environment with tools such as Terraform, CircleCI, GIT. Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot Databricks Certified Data Engineer Associate/Professional Certification (Desirable). Comfortable working in a dynamic, fast-paced, innovative environment with several ongoing concurrent projects Should have experience working in Agile methodology Strong verbal and written communication skills. Strong analytical and problem-solving skills with a high attention to detail. Mandatory Skills: Python/ PySpark / Spark with Azure/ AWS Databricks Skills: neo4j,pig,mongodb,pl/sql,architect,terraform,hadoop,pyspark,impala,apache kafka,adfs,etl,data warehouse,spark,azure,data bricks,databricks,rdbms,cassandra,aws,unix shell scripting,circleci,python,azure synapse,hive,git,kinesis,sql Show more Show less

Key Account Manager and Client Servicing Manager – Digital Performance Advertising Company Overview We are a dynamic digital performance advertising agency specializing in performance, display, and mobile advertising solutions for international and domestic advertisers. Our mission is to drive measurable results and maximize ROI for our clients through innovative and data-driven advertising strategies. Job Summary We are seeking a passionate, self-motivated, and detail-oriented Key Account Manager and Client Servicing Manager to join our team. The ideal candidate is a proactive team player committed to the success of our customers. You will be responsible for nurturing and growing existing client relationships, acting as a trusted advisor, and driving new business opportunities by identifying, implementing, and executing innovative strategies to meet client objectives. Key Responsibilities Serve as the primary point of contact for key account stakeholders, ensuring exceptional client satisfaction and long-term partnerships. Build and maintain trusted advisory relationships with clients, customer stakeholders, and internal teams to align on campaign goals and strategies. Develop and execute strategic account plans to grow existing client portfolios and achieve performance targets. Identify and pursue new business opportunities within existing accounts and through proactive outreach to potential clients. Collaborate with internal teams (creative, media planning, analytics, etc.) to design and deliver customized performance, display, and mobile advertising solutions . Prepare and ensure accurate monthly, quarterly, and annual sales forecasts , providing actionable insights to meet revenue goals. Monitor campaign performance, analyze key metrics, and provide clients with data-driven recommendations to optimize advertising outcomes. Leverage advertising serving tools , DSPs , SSPs , DFA , DFP , Offer18 , and affiliate platforms to manage and optimize campaigns effectively. Stay updated on industry trends, emerging technologies, and competitive landscapes to offer cutting-edge solutions. Manage client expectations, resolve issues promptly, and ensure timely delivery of campaigns and reports. Contribute to the development of new advertising products and services to enhance client offerings. Qualifications Bachelor’s degree in Business, Marketing, Advertising, or equivalent experience. 3+ years of relevant work experience in key account management, client servicing, or digital advertising (performance, display, or mobile advertising preferred). Hands-on experience with advertising serving tools , including DSPs , SSPs , DFA , DFP , Offer18 , and affiliate platforms . Proven track record of managing client relationships and driving revenue growth in a digital advertising or media environment. Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) and proficiency with advertising platforms (e.g., Google Ads, Meta Ads, DSPs, etc.). Excellent written and verbal communication skills , with the ability to present complex ideas clearly and persuasively. Strong analytical skills and proficiency in interpreting campaign performance data to drive strategic decisions. Self-motivated, detail-oriented, and able to thrive in a fast-paced, dynamic environment. Ability to work collaboratively with cross-functional teams and manage multiple accounts simultaneously. Knowledge of digital advertising trends, tools, and technologies is a plus. Preferred Skills Experience with CRM tools (e.g., Salesforce, HubSpot) for account management and sales tracking. Understanding of performance marketing metrics (e.g., CPA, ROAS, CTR, etc.) and optimization techniques. Familiarity with programmatic advertising, mobile app marketing, or ad tech ecosystems. Proficiency in managing and optimizing campaigns using DSPs , SSPs , DFA , DFP , Offer18 , or affiliate platforms . Ability to adapt to evolving client needs and industry changes with a proactive mindset. Why Join Us? Be part of a fast-growing, innovative agency with a passion for delivering results. Work with a diverse portfolio of international and domestic clients across various industries. Opportunity to shape the future of digital advertising with cutting-edge solutions. Collaborative and supportive team environment with opportunities for professional growth. Show more Show less

We are seeking a Business Intelligence Analyst to join our Business Analytics team. In this role, youll work with all company departments to define KPIs, measure performance, and implement predictive analytics. Youll develop a deep understanding of our business and contribute to our continued growth by providing actionable insights that shape our operational strategies. This is an opportunity to make a significant impact in a fast-paced environment. Responsibilities Develop a solid understanding of the business, the contribution of each department, and the metrics that drive performance Work jointly with department heads and analysts to define KPIs and reports for company-wide performance measurement Implement reports and dashboards using Enterprise reporting software Perform ad-hoc analyses to answer business questions and seek data-based insights for business operations improvement Maintain a corporate repository of metric definitions, ensuring clarity and consistency Monitor data quality and resolve any issues in collaboration with data owners This job is provided by Shine.com Show more Show less

We are seeking an experienced Chief Administrative Officer (CAO) to oversee and manage daily administrative operations. As a key member of the top executive team, you will report directly to the CEO and play a critical role in our overall performance. If you possess exceptional organizational skills, a strategic mindset, and the ability to maintain order in a fast-paced environment, we would love to meet you. We are looking for someone who is highly efficient and a natural leader, capable of providing direction and guidance to the administrative team. Your primary objective will be to ensure the smooth functioning of our business in alignment with established policies and our long-term vision, contributing to our continued success. In summary, we are seeking a dynamic and experienced Chief Administrative Officer who can effectively manage daily operations, provide strategic direction, and ensure the successful execution of our organizational goals and vision. Responsibilities Provide input in business and strategic planning Set goals for departments and individual managers Collaborate with colleagues to implement policies and develop improvements Organize and coordinate inter- and intradepartmental operations Oversee resource allocation and budgeting Provide guidance to subordinate staff and evaluate performance Resolve issues that may arise in a timely manner Assume responsibility for timely reportingto senior management or regulatory agencies Assist in other tasks (e.g. fundraising) as assigned This job is provided by Shine.com Show more Show less

Position Title: Senior Executive – International Sales (Inbound) Location: Kolkata Reporting To: Assistant Manager - International Sales Experience: 2–3 Years (Domestic B2B sales acceptable; International sales experience is a plus) Employment Type: Full-time Position Overview: We are looking for a Sr. Executive International Sales to join our high-performance sales team at our Kolkata HQ. The ideal candidate will own the inbound international sales process, manage CRM updates, respond to leads and customers, and ensure smooth quotation-to-order conversion while delighting customers. Key Responsibilities: Handle inbound international sales leads and close deals in line with revenue and profit goals. Prepare and send sales quotations within 1 working day of inquiry. Maintain accurate and timely records in Zoho CRM (leads, tasks, quotes, and orders). Follow up with customers via email, WhatsApp, and calls to ensure swift closures. Resolve queries within 24-48 business hours. Grow repeat orders and build long-term customer relationships. Coordinate with internal teams (operations, finance, dispatch) to ensure smooth order processing. Performance KPIs: Quarterly revenue/profit targets (Avg. ticket size US$ 5,000-10,000) Turnaround time for quotation: 1 working day Query response time: 24 hours CRM hygiene: 100% data accuracy Repeat business growth: 25% YoY Requirements Can be graduate in any specialization; preferably B.Tech/ Diploma in engineering. 2-3 years of experience in B2B sales (industrial product sales preferred). Strong communication skills in English (written + spoken). Basic knowledge of CRM systems (Zoho experience preferred). Sound understanding of lead-to-order sales flow. Ability to multitask and work with global customers across time zones. Positive attitude, quick learner, high responsiveness. Benefits Why Join Duratuf? Opportunity to work in a fast-growing, global B2B industrial company. High-performance, collaborative, and transparent work culture. International client exposure. Use of modern tools like Zoho CRM, WhatsApp for Business, and automation systems. Perks & Benefits: Flexible leave Policy WFH and Out of Office opportunities based on requirements and conditions Performance Recognition Incentives: Attractive quarterly and annual variable pay based on revenue and profit achievements Dynamic Career Growth All the statutory benefits as per industry standards Show more Show less

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. What does an office assistant do? The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve betterresults. Responsibilities Organize office and assist associates in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information Schedule and plan meetings and appointments Monitor level of supplies and handle shortages Resolve office-related malfunctions and respond to requests or issues Coordinate with other departments to ensure compliance with established policies Maintain trusting relationships with suppliers, customers and colleagues Perform receptionist duties when needed This job is provided by Shine.com Show more Show less

Company: College Gyan Established: 2022 About Us: College Gyan is India's premier online and distance education platform, dedicated to connecting students with UGC-accredited institutions offering undergraduate, postgraduate, diploma, and certificate programs. Our innovative platform allows users to compare over 55 online universities based on key criteria like student ratings, accreditations, and fee structures. We provide personalized mentoring sessions at no cost, ensuring tailored guidance for students. With a team of over 20 professionals, we support over 1,000 students annually and facilitate admissions for 100 individuals into esteemed universities. Working Hours: 10 AM to 7 PM Working Days: Monday to Saturday Salary: 15k to 30k Job Description: Responsibilities: Conduct outbound calls to potential customers from a curated list, focusing on online UG/PG/MBA programs. Introduce and clearly articulate the benefits of College Gyan’s offerings and services to prospective students. Utilize active listening to assess customer needs and provide tailored product information. Address customer inquiries, resolve objections, and handle concerns professionally and knowledgeably. Maintain precise records of customer interactions within the CRM system. Meet or exceed daily, weekly, and monthly call targets. Follow up with leads who have shown interest but have not yet enrolled. Stay informed about product knowledge, market trends, and competitor offerings to effectively communicate benefits. Collaborate with the sales team to generate qualified leads and opportunities for further engagement. Engage in ongoing training and development to enhance sales techniques and product knowledge. Mentor and train junior telemarketing executives, providing guidance on best practices and effective sales techniques. Monitor team performance, providing feedback and support to help achieve collective goals. Requirements: 2-5 years of experience in education telemarketing or a related field, particularly focused on online UG/PG/MBA programs. Strong verbal communication and interpersonal skills with the ability to build rapport with potential customers. Proven ability to work in a target-driven environment with a results-oriented mindset. Excellent organizational skills and attention to detail. Proficient in using CRM software and related tools. Self-motivated, energetic, and a positive attitude with the adaptability to handle rejection professionally. In-depth knowledge of the online education landscape, particularly UG/PG/MBA programs. Bachelor’s degree in a relevant field preferred; additional certifications in sales or marketing are a plus. Previous experience in team handling or mentoring sales executives is highly desirable. If you're passionate about education and eager to help students achieve their academic goals while leading a dynamic team, join us at College Gyan and be a part of our mission to democratize access to quality education! Show more Show less

Walk-In Interview: Vendor Management Specialist Date: 19th June 2025 (Thursday) Time: 11 AM - 3 PM Location: Connect4Sure Technologies Pvt Ltd Office, No. 421, 2nd Floor, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Job Locations: Bangalore Roles & Responsibilities: Manage vendor relationships Negotiate contracts Monitor performance Resolve issues Maintain records Optimize costs Manage invoices Who Can Attend: Freshers Strong negotiation and communication skills Proficiency in MS Office Qualification: 12th Pass or Bachelor's degree Languages Known: Hindi, English, and an additional southern language Contact: 90087 19070 #JobOpportunity #WalkInInterview #VendorManagement #Freshers #CareerGrowth #BangaloreJobs #WayanadJobs Job Type: Full-time Work Location: In person