140450 Resolve Jobs - Page 41

Who We Are: IDX is a global digital communications company. We combine effective storytelling with innovative digital approaches to help businesses communicate clearly and authentically with any audience. Using performance marketing and corporate communications, we craft a seamless presence for our clients, positively influencing the awareness, affinity, and action of the people that matter most. Founded in 2000, we have more than 2,000 global clients supported by 500 staff. We’re headquartered in London and have offices across Europe, North America, and Asia-Pacific. Job Requirements: Key Requirements: Power BI Expertise : In-depth knowledge of Power BI Desktop, Power Query, DAX, and other related tools. Data Modeling & Analysis : Experience with data warehousing concepts, modeling techniques, and SQL. Data Visualization : Ability to build insightful and visually appealing dashboards/reports. Problem Solving : Strong analytical skills to troubleshoot and resolve data/reporting issues. Communication : Effective communication with stakeholders to present and discuss insights. Business Intelligence Knowledge : Understanding of BI methodologies and business use cases. Education : Bachelor’s degree in computer science, Information Systems, or related fields. Certifications : PL-300 (mandatory) DP-500 (added advantage) What we Provide: We're a welcoming bunch where ideas are valued. Everyone is actively encouraged to develop their careers. We are committed to helping you grow, professionally and personally. Our benefits include: -29 paid holidays a year-Family Insurance Plan. -Regular Wellness Sessions. -Regular Rewards & Recognition. -CSR, Cultural and sporting events.

Job Description: As an ISP (Internet Service Provider) Engineer, you will play a critical role in ensuring the smooth and reliable operation of our internet services. You will be responsible for the design, implementation, maintenance, and optimization of network infrastructure to deliver high-speed internet connectivity to our customers. This role requires a combination of technical expertise, problem-solving skills, and strong communication abilities. Key Responsibilities : Network Design and Implementation: Designing and deploying scalable and reliable network architecture to support high-speed internet services. This includes planning network topology, selecting appropriate hardware and software components, and configuring network devices such as routers, switches. Troubleshooting and Maintenance: Proactively monitoring network performance and addressing any issues or outages to minimize downtime and ensure uninterrupted service for customers. Troubleshoot network problems, investigate causes, and implement solutions promptly. Strong troubleshooting skills with the ability to diagnose and resolve complex network issues quickly and efficiently. . Join our team and be part of exciting projects where your expertise will make a significant impact! E-mail: hr@zitatel.com Call us: Sudakshina Mitra Human Resource Lead Contact No: 9674491369 Address: Ambuja Ecostation Business Tower, 16th Floor, Suite - 1602, Plot, 07, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Landmark: Salt Lake 215A Bus Stand | Salt Lake Phillips More Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person

Our story: marketfeed. (YC S21) marketfeed is a Y Combinator–funded, seed-stage fintech founded in 2020 by Sharique Samsudheen and Sooraj E . Our automated trading platform helps everyday investors grow wealth through sophisticated yet intuitive strategies. Today we serve 1.5 million+ followers, 400k app users, and manage ₹250 crore+ in traded volume—while compounding 20%+ MoM growth with a team of 50+ passionate builders. Our next chapter: scaling from weekly positional trades into intraday systems so users capture even more market edge. 🕵 Who are we looking for? We are looking for a Support Agent who excels at providing exceptional customer service and possesses basic to moderate knowledge of stock markets, options selling strategies, and trading platforms. This role is crucial in enhancing customer satisfaction, resolving issues promptly, and converting potential leads into paid users to drive company growth. 🎯 You’re a Great Fit If You Have a fundamental understanding of the stock market, trading basics, and brokerage platforms (knowledge of options strategies is a plus but not mandatory). Are comfortable using basic customer support tools (experience with CRM tools like Zendesk or Freshdesk is an advantage but not mandatory). Possess exceptional written and verbal communication skills to simplify complex concepts. Are empathetic, patient, and excel at active listening to address customer needs. Have strong problem-solving and analytical thinking abilities. Demonstrate the ability to convert inquiries into paying customers by showcasing platform value. Are familiar with data protection regulations like GDPR and CCPA. 💬 Your Role & Responsibilities Customer Interaction: Handle queries related to trade automation, stock trading, and platform usage via chat, email, or calls. Resolve escalations professionally and educate users on automated trading benefits. Issue Resolution: Diagnose and troubleshoot issues efficiently. Escalate unresolved problems to the appropriate teams with detailed documentation. Knowledge Management: Maintain and update knowledge bases, help center articles, and internal documentation. Feedback Collection: Gather customer feedback, share insights with the product team, and recommend process improvements. Collaboration: Work closely with sales, product, and technical teams to ensure a seamless customer experience. Conversions and Onboarding: Convert potential leads into active users, assist with onboarding processes, and ensure smooth integration of trading accounts with the platform. 🎁 What’s In It For You Be part of a mission-driven team aiming to democratize trading and make it profitable for everyone. Flexible leave policy and working hours to ensure work-life balance. Competitive salary with benefits like health insurance, unlimited doctor consultations, and dental care. Opportunities for professional growth and exposure to cutting-edge trading technologies. 💬 Interviewing With Us - Hiring Process Our hiring process is structured and ensures a good fit for both you and us. Here's what you can expect: Screening Round: Initial conversations with a recruiter and hiring manager to assess skills, experience, and cultural fit. Technical Round 1: Hands-on assessment to evaluate problem-solving, CRM skills, and stock market knowledge. Assignment Round: A take-home assignment to demonstrate your practical skills and approach to support-related tasks. Assignment Review: A detailed discussion to review your assignment and assess your fit for the role. Final Round with Founders : A discussion to ensure alignment with our mission and company culture.

Job Summary Knowledge in CDD checks and documentation requirement Identifying errors in documentation received & follow up for closure of the same Approving the account setup and maintenance done by maker in various downstream systems. Ensuring the instructions are processed as per the process step outlined in the DOI. To ensure that all transactions/activities are efficiently processed and within SLA. To ensure processing errors are identified & reported on time. To improve productivity by over 10% on a year-on-year basis. Ensuring all queries related to the process are sorted out in a timely basis. To ensure appropriate internal controls and procedures are documented and adhered. Should cross-train oneself with other processes in the unit. To ensure quality contributions during new process launch / enhancement in process / systems. Comply with all applicable rules / regulations of the Company / Group policies and adherence to the Group Code of Conduct. Upholding the values of the group and company at all times. Key Responsibilities Strategy Achieve high levels of productivity and error free processing. Flexible in work priorities to meet business requirements with a constructive attitude. Adherence to Service Level Agreements Contribute in the quality initiative by foreseeing future problems along with preventive action. Work towards achieving high customer satisfaction levels. Business Private Banking Operations Processes Ensure correctness and accuracy of the data that is being updated in system before approval. Ensure that the data generated from our end is in adherence with laid down procedures. Ensure the lowest possible error rate while processing of data. To adhere and process, as per the instructions in documented procedures. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Our Ideal Candidate Basic knowledge in computer Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Job Description Role: QA Specialist Location: Hyderabad Full/ Part-time: Fulltime Build a career with confidence. Kidde Global solutions (“KGS”) is a Global Technology Leader in Fire and Life Safety Solutions. It is world Leader in Fire and Life Safety, constantly building upon new products and services that improve global Fire and Life safety and efficiency, with more than two centuries of combined history, our brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role The candidate will be part of KGS Hyderabad Design team working with dynamic cross functional global QA team performing Systems requirements analysis, Designing and implementing tests for our next generation products. Testing Smart Home Solutions involves Hardware, Firmware, Cloud & Mobile applications. Individual must have the ability to analyze the system requirements and develop and execute exploratory and automated tests to ensure product quality The selected candidate must have a background in testing Firmware, Cloud iOT, Mobile application and devices/system interaction and troubleshooting and will be involved in all aspects of the QA process (Analysis, Estimate, Plan, Execute and Release). The selected candidate will interact frequently with technical program management both locally and global team. Will need to work with customers at global locations across different time-zone. Key Responsibilities: As a QA Specialist , you’ll be responsible for: Lead and Mentor the Test and Validation team with advanced Software Testing Skills with good domain knowledge in Residential Fire Safety and Security products. Work on Embedded IoT products and collaborate with peer/lead engineer to troubleshoot/resolve/reported issues across different design centers and manufacturing teams. Work with product management and system engineering teams to understand the product requirements and drive the test development and executions. Develop Test Plan and monitor/manage Test Execution Learn and apply project high-level and detailed business requirements. Development experience automation scripts for Embedded Firmware, Mobile and Cloud Applications Analyze requirement and design Test strategy, test estimation. Requirement Requires advanced to expert knowledge obtained through advanced education, combined with experience with Excellent written and communication skills. University Degree or equivalent and a minimum of 13+ years prior relevant experience in testing embedded connected products. Hands on experience in validating RS-232/485, Network (TCP/IP, UDP etc.), wireless technologies like Wi-Fi, Sub-GH, Bluetooth protocols Hands on development knowledge of C, C#, Java, API Testing & PyTest Frameworks or any programming language Must have end of end test methods for Embedded IoT products and System level testing and know how about product life cycle testing methods. Expertise Automation tools such Jenkins, CI/CD tools, Good understanding and hands on experience of Python and Automation Frameworks E.g.: TDD, BDD. Working knowledge of Git, JIRA About Kidde Global Solutions (KGS) Kidde Global Solutions (KGS) is a leading manufacturer of residential and commercial fire and life safety products. With a strong legacy of innovation, we provide advanced solutions to protect people and property from fire and related hazards worldwide. Our products are found in homes and businesses globally, bringing together the most trusted brands in safety and security. By leveraging our expertise and experience, we deliver cutting-edge solutions that ensure safety across various applications worldwide.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Responsibilities: To ensure 100% uptime for MS-SQL Databases Perform health check of all the databases and ensure 100% database compliance Perform Maintenance activities as per schedule to ensure performance of databases Ensure successful backup of databases Perform Database upgrades / Patches / Hardening / performance tuning / Job scheduling / Job Monitoring. Perform Database Restoration on request Prepare and Publish Database Reports whenever required Prepare SOP documents and keep up to date. Call logging and resolution for incidents / Service requests related to Databases issues / activities Ensure SLA on Uptime of MS-SQL Databases Perform Database restorations / DR Drills / Data extraction as per client requirement Provide necessary support for client Audit Troubleshoot the issues related to Database and resolve quickly as per SLA. Ensure optimum Database performance by tuning the DB parameters Perform database backups and refreshes Plan, implement and maintain security at the database level and server level Work as part of a team and provide on-call supports when required. Setup and maintain documentation and standards. Do general technical trouble shooting and give consultation to development teams. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Be able to provide all levels of database support and off-hours support on a rotating basis. Minimum 5 to 8 Years of Work Experience with minimum 4-6 years of relevant experience Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Excellent professionalism, communication, and interpersonal skills Recent experience in MS SQL Server versions 2005/2008/2012/2014. Expertise with SQL log shipping /Replication Configuration and troubleshooting. Experience in troubleshooting and resolving database problems. Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools and DMV's Experience with backups, restores and recovery models. Practical Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Experience of indexes, index management, and statistics Preferred Technical And Professional Experience Bachelor's Degree / Diploma Engineering Ready to provide 24X7 Support Good verbal and written communication Skills in English Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Qui nous sommes Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés. Un rôle Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Responsibilities To ensure 100% uptime for MS-SQL Databases Perform health check of all the databases and ensure 100% database compliance Perform Maintenance activities as per schedule to ensure performance of databases Ensure successful backup of databases Perform Database upgrades / Patches / Hardening / performance tuning / Job scheduling / Job Monitoring. Perform Database Restoration on request Prepare and Publish Database Reports whenever required Prepare SOP documents and keep up to date. Call logging and resolution for incidents / Service requests related to Databases issues / activities Ensure SLA on Uptime of MS-SQL Databases Perform Database restorations / DR Drills / Data extraction as per client requirement Provide necessary support for client Audit Troubleshoot the issues related to Database and resolve quickly as per SLA. Ensure optimum Database performance by tuning the DB parameters Perform database backups and refreshes Plan, implement and maintain security at the database level and server level Work as part of a team and provide on-call supports when required. Setup and maintain documentation and standards. Do general technical trouble shooting and give consultation to development teams. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Qui vous êtes You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Be able to provide all levels of database support and off-hours support on a rotating basis. Minimum 5 to 8 Years of Work Experience with minimum 4-6 years of relevant experience Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Excellent professionalism, communication, and interpersonal skills Recent experience in MS SQL Server versions 2005/2008/2012/2014. Expertise with SQL log shipping /Replication Configuration and troubleshooting. Experience in troubleshooting and resolving database problems. Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools and DMV's Experience with backups, restores and recovery models. Practical Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Experience of indexes, index management, and statistics Preferred Technical And Professional Experience Bachelor's Degree / Diploma Engineering Ready to provide 24X7 Support Good verbal and written communication Skills in English Être soi-même La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl. Ce que à quoi vous pouvez vous attendre Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous. Faites-vous recommander! Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.

We are seeking a skilled Structural Draughtsman to join our dynamic team at Tri Angle Design Studio. The ideal candidate will be responsible for preparing detailed drawings and layouts for structural projects, ensuring accuracy, and collaborating closely with engineers and architects. Key Responsibilities : Prepare detailed 2D drawings, layouts, and reinforcement details as per project requirements. Interpret and translate engineering designs into accurate structural drawings. Coordinate with architects, structural engineers, and contractors to resolve design-related issues. Ensure compliance with relevant codes and standards (e.g., Indian Standards). Maintain documentation and version control for all drawings. Conduct site visits to understand practical requirements when necessary. Qualifications : Min Diploma in Civil/Structural Engineering or relevant field. Proficiency in software like AutoCAD, Revit (preferred), and MS Office. Strong understanding of structural detailing and construction practices. Excellent attention to detail and problem-solving skills. Experience : 1+ years of experience in structural drafting or a similar role. Important Notes: The office is located in Kochi, Ernakulam, Kerala . Candidates should be prepared to relocate to nearby areas or arrange reliable transportation to ensure timely arrival at the workplace. A strong sense of responsibility, punctuality, and dedication to delivering high-quality work are essential for this position. Please submit your resume to be considered for this position. Incomplete applications without a resume will not be reviewed. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Responsibilities: To ensure 100% uptime for MS-SQL Databases Perform health check of all the databases and ensure 100% database compliance Perform Maintenance activities as per schedule to ensure performance of databases Ensure successful backup of databases Perform Database upgrades / Patches / Hardening / performance tuning / Job scheduling / Job Monitoring. Perform Database Restoration on request Prepare and Publish Database Reports whenever required Prepare SOP documents and keep up to date. Call logging and resolution for incidents / Service requests related to Databases issues / activities Ensure SLA on Uptime of MS-SQL Databases Perform Database restorations / DR Drills / Data extraction as per client requirement Provide necessary support for client Audit Troubleshoot the issues related to Database and resolve quickly as per SLA. Ensure optimum Database performance by tuning the DB parameters Perform database backups and refreshes Plan, implement and maintain security at the database level and server level Work as part of a team and provide on-call supports when required. Setup and maintain documentation and standards. Do general technical trouble shooting and give consultation to development teams. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Be able to provide all levels of database support and off-hours support on a rotating basis. Minimum 5 to 8 Years of Work Experience with minimum 4-6 years of relevant experience Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Excellent professionalism, communication, and interpersonal skills Recent experience in MS SQL Server versions 2005/2008/2012/2014. Expertise with SQL log shipping /Replication Configuration and troubleshooting. Experience in troubleshooting and resolving database problems. Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools and DMV's Experience with backups, restores and recovery models. Practical Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Experience of indexes, index management, and statistics. Preferred Technical And Professional Experience Bachelor's Degree / Diploma Engineering Ready to provide 24X7 Support Good verbal and written communication Skills in English Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Qui nous sommes Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés. Un rôle Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Responsibilities To ensure 100% uptime for MS-SQL Databases Perform health check of all the databases and ensure 100% database compliance Perform Maintenance activities as per schedule to ensure performance of databases Ensure successful backup of databases Perform Database upgrades / Patches / Hardening / performance tuning / Job scheduling / Job Monitoring. Perform Database Restoration on request Prepare and Publish Database Reports whenever required Prepare SOP documents and keep up to date. Call logging and resolution for incidents / Service requests related to Databases issues / activities Ensure SLA on Uptime of MS-SQL Databases Perform Database restorations / DR Drills / Data extraction as per client requirement Provide necessary support for client Audit Troubleshoot the issues related to Database and resolve quickly as per SLA. Ensure optimum Database performance by tuning the DB parameters Perform database backups and refreshes Plan, implement and maintain security at the database level and server level Work as part of a team and provide on-call supports when required. Setup and maintain documentation and standards. Do general technical trouble shooting and give consultation to development teams. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Qui vous êtes You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Be able to provide all levels of database support and off-hours support on a rotating basis. Minimum 5 to 8 Years of Work Experience with minimum 4-6 years of relevant experience Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Excellent professionalism, communication, and interpersonal skills Recent experience in MS SQL Server versions 2005/2008/2012/2014. Expertise with SQL log shipping /Replication Configuration and troubleshooting. Experience in troubleshooting and resolving database problems. Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools and DMV's Experience with backups, restores and recovery models. Practical Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Experience of indexes, index management, and statistics. Preferred Technical And Professional Experience Bachelor's Degree / Diploma Engineering Ready to provide 24X7 Support Good verbal and written communication Skills in English Être soi-même La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl. Ce que à quoi vous pouvez vous attendre Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous. Faites-vous recommander! Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.

Job Summary This role is responsible for performing end-to-end accounting processes as well as analyzing transactional data such that it can be leveraged for informed decision-making. The role serves as the escalation point for different issues in the related area of work. The role also identifies opportunities for improvement, makes recommendations, and assures effective business controls through review, analysis, and verification. Responsibilities Ensures execution of accounting processes and performs analysis of transactional accounting information to support decision-making. Acts as the primary escalation point for customer issues related to area of expertise. Facilitates the implementation, adoption and integration of new accounting processes and systems across the entire organization. Engages proactively in the identification of gaps and opportunities for improvement and makes recommendations for the same. Executes and ensures the effectiveness of business controls by conducting comprehensive reviews, analyses, and verifications. Supports the department team by assisting in training and mentoring. Coordinates and oversees month-end closing process to ensure financial data accuracy and resolves general ledger discrepancies promptly. Assists in preparing and analyzing financial statements, including balance sheets, income statements, and cash flow statements. Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. Education & Experience Recommended High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 6-8 years of related work experience, preferably in financial management, internal audit, accounting, or a related field. Preferred Certifications Certified Bookkeeper Knowledge & Skills Account Reconciliation Accounting Accounts Payable Accounts Receivable Auditing Balance Sheet Billing Bookkeeping Economics External Auditing Finance Financial Services Financial Statements General Ledger Generally Accepted Accounting Principles Internal Controls Invoicing Month-End Closing Reconciliation SAP Applications Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Summary This role is responsible for performing end-to-end accounting processes as well as analyzing transactional data such that it can be leveraged for informed decision-making. The role serves as the escalation point for different issues in the related area of work. The role also identifies opportunities for improvement, makes recommendations, and assures effective business controls through review, analysis, and verification. Responsibilities Ensures execution of accounting processes and performs analysis of transactional accounting information to support decision-making. Acts as the primary escalation point for customer issues related to area of expertise. Facilitates the implementation, adoption and integration of new accounting processes and systems across the entire organization. Engages proactively in the identification of gaps and opportunities for improvement and makes recommendations for the same. Executes and ensures the effectiveness of business controls by conducting comprehensive reviews, analyses, and verifications. Supports the department team by assisting in training and mentoring. Coordinates and oversees month-end closing process to ensure financial data accuracy and resolves general ledger discrepancies promptly. Assists in preparing and analyzing financial statements, including balance sheets, income statements, and cash flow statements. Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. Education & Experience Recommended High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 6-8 years of related work experience, preferably in financial management, internal audit, accounting, or a related field. Preferred Certifications Certified Bookkeeper Knowledge & Skills Account Reconciliation Accounting Accounts Payable Accounts Receivable Auditing Balance Sheet Billing Bookkeeping Economics External Auditing Finance Financial Services Financial Statements General Ledger Generally Accepted Accounting Principles Internal Controls Invoicing Month-End Closing Reconciliation SAP Applications Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Summary This role is responsible for performing end-to-end accounting processes as well as analyzing transactional data such that it can be leveraged for informed decision-making. The role serves as the escalation point for different issues in the related area of work. The role also identifies opportunities for improvement, makes recommendations, and assures effective business controls through review, analysis, and verification. Responsibilities Ensures execution of accounting processes and performs analysis of transactional accounting information to support decision-making. Acts as the primary escalation point for customer issues related to area of expertise. Facilitates the implementation, adoption and integration of new accounting processes and systems across the entire organization. Engages proactively in the identification of gaps and opportunities for improvement and makes recommendations for the same. Executes and ensures the effectiveness of business controls by conducting comprehensive reviews, analyses, and verifications. Supports the department team by assisting in training and mentoring. Coordinates and oversees month-end closing process to ensure financial data accuracy and resolves general ledger discrepancies promptly. Assists in preparing and analyzing financial statements, including balance sheets, income statements, and cash flow statements. Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. Education & Experience Recommended High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 6-8 years of related work experience, preferably in financial management, internal audit, accounting, or a related field. Preferred Certifications Certified Bookkeeper Knowledge & Skills Account Reconciliation Accounting Accounts Payable Accounts Receivable Auditing Balance Sheet Billing Bookkeeping Economics External Auditing Finance Financial Services Financial Statements General Ledger Generally Accepted Accounting Principles Internal Controls Invoicing Month-End Closing Reconciliation SAP Applications Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About H.E. Services: At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions. Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future. Roles & Responsibilities: Coordinate the testing for software releases: make sure that the planned items can be tested in the time frame allotted. Coordinate with development if an adjustment to the schedule or task list is needed. Make sure all test cases are created, tests assigned, and regression identified Manage team capacity. Communicate and recommend solutions to roadblocks. Perform manual and regression testing as needed to complete the testing cycle. This should account for about 50% of the project leader’s time. Resolve any issues in the process as they arise. Work with leaders to decide how to handle specific defects (leave, fix, or hold back from build). Foster candid communication between analysts and all other members of the product or project team. Promote the build Supervise and develop QA team: conduct regular 1:1 meeting with each member of the staff. Review their IDP’s; help them to achieve their goals. Perform performance reviews. Get feedback from other teams about each person’s strengths and areas to develop. Create and maintain meaningful quality metrics: based on the product or project, determine how QA will be measured, how performance excellence will be achieved and recommend changes to improve quality across the life cycle. Evaluate the best use of resources to promote productivity in making product changes. Must Have Skills: 4 years in IT development / QA environment, some supervisory experience preferred Knowledge of product(s) supported – level 4 Oracle P/L SQL software experience – level 2 Relevant Work Experience & Planning: Has breadth and depth of technical expertise in own area of responsibility; understand how the team fits into the overall organization, acquire knowledge of other related areas of the department. Strong planning and capacity management skills Ability to supervise, motivate, coach / counsel and objectively evaluate employees and their performance Ability to organize and prioritize tasks and make appropriate decisions Adapts area / departmental plans and priorities to address business and operational challenges Education: B.Tech & Master's in science (Computer Science) degree preferred. Communicating & Influencing Skills: Must be able to work across Development with BA’s, PL’s, developers to determine critical information, proper audience for review, reaching consensus for conflicts. Open and fair communication with testers and analysts. Builds trust. Meet with App Dev for process suggestions, assignments and follow up. Strong verbal communication skills Ability to explain complex concepts to non-specialists Analytical skills

About us: Hetero Healthcare Ltd is a leading Innovative Pharmaceutical Company in India, headquartered at Hyderabad. We aim to improve the quality life of the people with our product line and along with a continuous Research and Development process. We build on our company's strengths with our vertical integration of marketing division with novel discovery Research, Process Chemistry, and Formulation Development. We believe that new medicines are an integral part of the healthcare system, Hetero Healthcare helps patients better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of Products and vertically aligned business model for upliftment the human life. Job Description: We are seeking a motivated and customer-focused CRM Executive to join our dynamic team. In this role, you will play a pivotal part in maintaining and enhancing customer relationships through effective communication, campaign management, and call handling. This position involves a blend of customer support responsibilities and call center-based tasks. Responsibilities: • Call Handling: Answer incoming customer calls promptly and professionally. Address customer inquiries, concerns, and complaints efficiently. Provide accurate and helpful information regarding products, services, or account details. Resolve customer issues in a timely and satisfactory manner. Escalate complex problems to relevant team members or supervisors. • Campaign Management: Assist in the execution of CRM campaigns, including email marketing, SMS campaigns, and other initiatives. Track and analyse campaign performance metrics. Gather customer feedback and insights to improve campaign effectiveness. • Customer Support: Provide exceptional customer service through various channels, including phone, email, and chat. Maintain detailed and accurate records of customer interactions. Identify opportunities for upselling or cross-selling products/services. Proactively reach out to customers to address potential issues or concerns. • Data Management: Update and maintain customer records in the CRM database. Ensure data accuracy and integrity. • Team Collaboration: Work collaboratively with other CRM team members to achieve team goals. Share knowledge and best practices with colleagues. Required skills: • Education: Bachelor's degree in Business, Marketing, Communications, or a related field preferred. • Experience: 2-4 years of experience in customer service, call center, or CRM-related role. Fresh graduates with strong communication and interpersonal skills may also be considered. • Skills: Excellent verbal and written communication skills in English, Hindi, and Telugu. Strong interpersonal and customer service skills. Proficiency in using CRM software and other relevant tools (e.g., Microsoft Office Suite). Ability to multitask and prioritize effectively. Problem-solving and decision-making skills. Adaptability and willingness to learn.

About the Role: We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our projects. Key Responsibilities: Software Development & Design: Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team members. 2. Architecture & Integration : Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as needed. 3. Collaboration & Project Execution : Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges proactively. 4. DevOps & Deployment : Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as needed. 5. Continuous Improvement & Learning : Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and innovation. Education & Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 5-7 years of hands-on experience in Java Development. Skills Required: Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an advantage.

WHO ARE WE?We are a smart governance company empowering central and local government decision-makers by providing dynamic technology solutions to enhance state machinery. We play key roles in administration planning by developing and implementing colossal smart governance projects for better public administration. Our entire approach is encircled by delivering the high-quality, cost-effective, and seamless implementation of digital transformation programs for facilitating sustainable governance.To know more about us www.pixelvide.com We are looking for a Technical Support Executive to help resolve pension-related issues. This role involves assisting pension beneficiaries, answering queries, and troubleshooting any system-related issues. Key Responsibilities: Pension Query Resolution: Assist pensioners and administrators with pension-related queries including discrepancies in pension amounts and calculation errors. Technical Support: Troubleshoot issues related to pension data, transactions, and system errors, ensuring quick and effective solutions. User Assistance: Guide pension beneficiaries in accessing their details, submitting claims, and using the platform effectively. System Monitoring: Monitor the system for any issues affecting pension processing and work with the technical team to resolve them. Record Keeping: Document all interactions and issues for future reference, tracking resolution and identifying recurring problems. Collaboration: Work closely with internal teams to escalate and resolve complex technical issues promptly. Strong problem-solving abilities, good communication skills, and attention to detail. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹15,000.00 per month Benefits: Health insurance Ability to commute/relocate: Abids, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Expected CTC? Do you have own device to work? Language: Telugu (Preferred) Work Location: In person

Job Title: Shopify Developer Experience: 1–4 Years Location: Surat, Gujarat (On-site) Job Type: Full-Time Company: Geek Web Solution Note: This is only for Surat and the nearby area candidates! Job Description: We are seeking a skilled Shopify Developer with 1–4 years of experience in building and customizing Shopify stores. The ideal candidate should be comfortable with Shopify theme development, app integration, and ensuring high-performance e-commerce solutions. Key Responsibilities: Develop, customize, and maintain Shopify stores. Build responsive and visually appealing Shopify themes. Work with Shopify APIs and integrate third-party apps. Optimize websites for performance, SEO, and smooth user experience. Troubleshoot and resolve issues related to Shopify stores. Collaborate with designers and the marketing team to implement new features. Stay updated with the latest Shopify trends, tools, and best practices. Required Skills: Strong experience with Shopify theme development and customization . Proficiency in HTML, CSS, JavaScript, jQuery, and Liquid template language . Knowledge of Shopify Admin, APIs, and app integrations . Understanding of responsive design and cross-browser compatibility. Strong problem-solving and debugging skills. Perks & Benefits: 5 Days Working Friendly Leave Policy Pleasant Work Environment Festival Celebrations Employee Engagement Activities Best Salary Package as per Industry Standards Supportive and Well-Experienced Seniors Unlimited Snacks Available All Day

Job Location- Bhopal Eligibility- Fresher/ Experienced can apply Salary- 12k + Mode- Onsite Overview- As a Customer Care Executive, you’ll be the primary point of contact—via phone, email, or chat—ensuring top-notch support by resolving customer queries, providing accurate information, and fostering satisfaction. Key Responsibilities Handle inbound/outbound customer interactions effectively Provide product/service details and resolve issues with empathy Escalate and follow up on unresolved matters Maintain and update accurate customer records using CRM tools Collaborate across teams to drive timely resolution Incentives & Benefits Base Compensation: Competitive salary with performance-based bonuses or incentives Language Bonus: Additional incentives for proficiency in Bengali, Telugu, Kannada, Assamese, or Odia/Oriya Eligibility & Requirements Educational Criteria: 12th Pass or Graduate from any discipline Language Proficiency: Mandatory: English (and/or Hindi) Given preference: Bengali, Telugu, Kannada, Assamese, or Odia/Oriya Joining Timeline: Must be immediate joiners or available within 3–5 days Location Preference: Local candidates prioritized; non-local considered if relocation is feasible Shifts: Flexible; may include rotational or night shifts depending on process needs Experience Level: Open to both freshers and experienced professionals Qualifications & Skills Excellent verbal and written communication Strong problem-solving, empathy, and multitasking skills Comfortable handling high volumes of customer queries Familiarity with CRM or call-center software is plus Team-player with adaptability to changing environments Why Join Us Enhanced earning potential via language-based incentives Hybrid of structure and speed: immediate start opportunities that reward your linguistic capabilities Opportunity to grow within a dynamic, customer-first culture Interested candidates can share their resume on contact@pickyourhire.com .

What You'll Do Job Summary Avalara Professional Services team is looking an experienced Technical Manager to manage Managed Implementation team. The Manager will be managing teams in India while interfacing with stakeholders in both the United States and India. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in the management of complex projects and delivery of effective sales and use tax automation services. Manage operations performance with a laser focus on Turn Around Time & Quality. Ability to work under pressure in a high-volume processing environment and consistently meeting standards of productivity and quality with timelines. Responsible for the overall planning, direction, coordination, execution, control, and completion of assigned projects. Work extremely diligently in managing and coordinating various projects keeping in mind the timelines. Create and implement process improvement strategy, policies, and processes to aid and improve business performance. Actively monitor client projects and solve problems to keep projects moving forward. Leverage strong analytical expertise to elicit requirements and document related business processes, propose/understand best practices for sales and use tax automation initiatives. Successfully manage relationships with both internal and external stakeholders Ensure that team processes are comprehensively documented. Work strategically and independently with internal and external groups on multiple simultaneous projects. Lead planning and delivery of multiple client implementations simultaneously. Ensure that customer requirements are fully defined and met within the configuration and the final deliverable. Coordinate between internal implementation and technical resources and client teams to ensure smooth delivery. Resolve, record and appropriately escalate risks and issues. Monitor and report project metrics and provide clear updates and status. Take ownership of technical issues from initial report to final resolution What You'll Need to be Successful Qualifications Overall experience of 10 - 15 years, who's worked in Shared services model. Has experience of managing teams and engaging with Business stakeholders outside India. 5 years’ experience as a strong people manager with proven examples of people development, morale building, and process migration from onshore (building teams, building processes). Strong analytical ability with proven examples of making not just the right decisions but the hard ones. Can function as a true “partner” with onshore management. Ability to independently define and execute plans along with clarity on the ownership and be able to anticipate operational exigencies and plan accordingly. Ability to determine long and short-term implications of the proposed actions while solving the problems and a strong appetite for solving problems. Ability to organize, classify data in a consumable format and draw logical conclusions from the data and identify the options/solutions to address the problems. Setting up and leading the way to collaborate with internal / external stakeholders towards strategic objectives and being able to handle conflict and facilitate resolution. Excellent written and oral communication skills are required with a demonstrated ability to work with cross-functional teams. Teamwork-oriented with a strong focus on customer satisfaction and business development. Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success. Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed. Graduate (10+2+3), preferably from Engineering Background or should have sound technical knowledge. Has experience of managing leaders as well as multiple teams. Preferred Qualifications Preferred qualification B.E. or MCA. Preferred experience with sales tax compliance Worked in a leadership role managing multiple functional stakeholders (internal and external). Proven track record of managing team About The Team Avalara Professional Services team is looking an experienced Manager to manage one to multiple lines of business. The Manager will be managing teams in India while interfacing with stakeholders in both the United States and India. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in the management of complex projects and delivery of effective sales and use tax automation services. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Project System (PS) Good to have skills : NA Educational Qualification : 15 years of full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet the evolving needs of users while adhering to best practices in software development. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS). - Strong understanding of software development life cycle methodologies. - Experience with application coding and testing frameworks. - Ability to troubleshoot and resolve software issues efficiently. - Familiarity with project management tools and techniques. Additional Information: - The candidate should have minimum 7.5 years of experience in SAP Project System (PS). - This position is based in Mumbai. - A 15 years of full time education is required.

It's fun to work in a company where people truly BELIEVE in what they are doing! The successful candidate will work with an energetic and collaborative team at Sundyne’s office located in Pune, India. Packaging engineer must be a motivated and organized person who is responsible for Packaging & testing planning, Optimum utilization of Manpower, team work etc. Excellent communication and management skills with an ability to motivate and get product receipts on time from suppliers, stakeholders, manufacturing personnel and the entire project team. The role involves ensuring that production schedules are met while maintaining strict adherence to safety, quality, and efficiency standards. This Engineer will lead a team of technicians and collaborate with cross-functional departments and ensure compliance with industry and customer standards. A results-driven leader with a track record of improving operational performance and delivering project Key Responsibilities: Evaluating the complete Packaging & Testing process for pumps and compressors. Daily MIS generation on Packaging & Testing progress. Develop and implement standard operating procedures (SOPs) to streamline Packaging processes. Lead, train, and mentor Packaging and testing technicians to achieve high productivity and skill development. Collaborate with procurement, logistics, and production planning teams to ensure availability of components and materials. Manage all stages of product testing, including hydrostatic, pressure, performance, and leak tests. Ensure all protocols align with customer requirements, industry regulations (API, ISO, etc.), and safety standards. Analyze and resolve product malfunctions and performance issues during testing. Maintain comprehensive testing documentation for internal records and customer audits. Allocate tasks and responsibilities based on skills and production priorities. Conduct performance reviews and identify training needs to ensure continuous improvement. Identify bottlenecks and implement lean manufacturing practices to improve efficiency and reduce waste. Drive corrective and preventive actions to address recurring issues in packaging or testing processes. Enforce compliance with workplace safety standards and promote a safety-first culture. Monitor and report key performance indicators (KPIs) such as Packaging time, testing accuracy, and failure rates. Maintain and update packaging and testing documentation to ensure traceability for customer audits. Technical/Functional Skills : Strong knowledge of pumps & compressors. Knowledge of Base frame leveling. Blue matching pump/motor with base frame. P & ID Expert Fabrication knowledge, welding joints. Overview of control & instrumentation Instrumentation tubing knowledge, Tagging, Loop checking Knowledge of Oil flushing of LOS, Pneumatic test of seal system. Hand on Vibration probe setting Painting, packing knowledge Expertise in packaging procedures, performance testing, and troubleshooting. Familiarity with industry standards such as API, ISO, and ASME. Hands-on experience with tools and equipment used in testing (e.g., flow meters, pressure gauges, vibration analysis tools). Proficiency in lean manufacturing, Six Sigma, or other continuous improvement methodologies. Ability to interpret engineering drawings, schematics, and technical documentation. Strong leadership, communication, and organizational skills. Problem-solving mindset with the ability to make quick, data-driven decisions. Knowledge of ERP systems for production planning and tracking. Qualifications & Experience: Bachelor’s degree in mechanical engineering. Minimum 10 years of Packaging & Testing scheduling, controlling experience in pump & compressor industry. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Last Date to Apply: 10/23/25 On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne’s technology with Honeywell’s innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne’s capabilities into our operations.

What You'll Do We are looking for an Analyst to join the DAVO Returns Experience team within our Compliance team. The DAVO team provides tax compliance support for our small business customer base. You will be responsible for monthly filings of state tax returns on behalf of the DAVO client base, will collaborate on filing preparation so that each filing cycle runs efficiently and effectively, and will assist with other projects as necessary. You will also proactively contact merchants to update account information and resolve account status and funding issues. This role will be based in Pune, India and reports to the Manager of our DAVO Tax and Compliance Team. Job Duties Understand the team priorities and work assignment based on delivery requirement. Quality of work needs to be very high standards and never miss turnaround on tasks/projects. Maintain Zero escalations. Maintain compliance with all company policies and procedures. On-board customers to Sales & Use tax Returns platform for successfully managing Compliance cycle (monthly, quarterly, semi-annual, annual) based on the jurisdictional requirementCoordinate with Customers to set-up returns for periodic filing Follow checklist to perform required validations for the returns’ set-up Notify and provide support to the customers of missing or incorrect information and getting it updated to improve customer satisfaction and establish a seamless on-boarding process You will utilize DAVO systems to gather information about client tax returns and ensure filing data is correct according to DAVO filing procedures. You will ensure sales tax returns are accurately filed with state taxing authority websites. You will confirm appropriate remittance of tax return funds with state taxing authorities. You will support merchants directly and follow operational policies on when to return sales tax funds to the merchant. Ensure completion of the requirements specified in the validation checklist ahead of the filing/locking period prior to Compliance hand-off Actively communicate with GoLive, Customer account manager, Compliance teams to resolve Process challenges, bottlenecks and improve Customer satisfaction Undertake Projects to streamline the process and drive automation Update internal systems including Customer relationship software, internal project management software Maintain optimal levels of communication with local team and that of the US counterparts, manager You will verify account status to ensure that correct information is provided in order to properly file timely returns. You will verify tax rates and ensure that point-of-sale programming is accurate. You will support Customer Success Specialists with Tier 2 filing support, answering questions and responding to filing issues. You assist with partner support to facilitate accurate and timely filing of returns. You will escalate issues to the Returns Experience Team Lead. You will maintain a high level of confidentiality with customer data. What You'll Need to be Successful You have a Master's degree or equivalent years of experience and between 2-3 years of related professional experience in the filed of Finance or Tax Exposure to retail point-of-sale devices, sales tax regulations, sales tax filing requirements and how these requirements apply to small retail businesses is an advantage You have experience with using spreadsheets (Excel, Google Sheets or similar) and writing basic spreadsheet formulas. Proven experience with Microsoft Office including MS word, MS Excel & MS Outlook. You are able to meet strict filing deadlines. Experience with CRM software like Salesforce. You have experience handling sensitive customer data with a high level of confidentiality. You effectively communicate with internal and external parties verbally and via email, texting, voice calls, and video conference How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Job Summary Avalara is the worldwide leader in sales and use tax calculation. We are the first to admit it - sales tax calculation is not great. But revolutionising fundamental business processes - that's big time. And that is what we are doing every day, bringing technology to bear on arcane, tedious tasks that every business in the world must deal with. As a Senior Technical Program Manager at Avalara, you will be responsible for planning, executing, and overseeing technical programs that drive our success. You will collaborate closely with cross-functional teams, partners, and stakeholders to ensure program objectives are met within scope and timeline. It will be up to you to convert product vision and requirements into the finished product. This role is an excellent opportunity for an experienced individual looking to take their career to the next level in a fast-paced and dynamic environment. Avalara is a global company with engineering centres across multiple locations in the world. We work in an open, supportive, collaborative environment that makes taxes and compliance less taxing to deal with. Despite our size, we maintain a startup culture focused on building great software and having the maximum impact on the world that we can have and having fun while doing it. Check us out. We would love to talk to you about what we are up to. Job Duties Key Responsibilities: Communication : Act as a bridge between technical teams, management, and other stakeholders. Provide regular program updates to senior managers and address their concerns. Manage and resolve risks, issues, and dependencies. Program Planning and Strategy: Work with senior program managers to create program plans and strategies. Define the program's scope, objectives, and deliverables. Collaborate with stakeholders to maintain a multi-quarter delivery roadmap. Create and maintain comprehensive program reports. Program Execution: Coordinate program activities, tasks, and resources, and remove obstacles. Monitor program progress and take corrective actions as needed. Ensure adherence to program timelines and processes. Stakeholder Management: Keep key stakeholders informed about program progress. Build relationships with program and cross-functional teams to drive program goals. Work with stakeholders to ensure customer needs are met and facilitate communication. Risk and Issue Management: Assess program execution and escalate risks in a timely manner. Track risks to closure to minimize their impact. Identify potential changes to initial assumptions and take proactive steps to mitigate risks. Process Improvement: Identify and implement process improvements across project teams. Participate in quality improvement initiatives. Contribute to improving processes within the organisation. Team Leadership: Lead and motivate cross-functional program teams. Cultivate a collaborative and innovative program culture. Mentor and guide team members when needed. Methodology: Apply the organisation's Software Development Life Cycle framework to the program. Maintain standard program documents, such as status updates, program charter, roadmaps, and checklists. What You'll Need to be Successful Qualifications Bachelor's degree in a relevant field (e.g. Computer Science, Engineering). Minimum of 8 years of experience in technical program/project management or a related role driving Product delivery programs. Experience with hands-on technical delivery, such as experience being a software developer. Expert knowledge of Program and Project management methodologies, tools, and best practices. Excellent interpersonal, communication, and leadership influencing skills. Proficiency in Program/Project management software (e.g. Jira, Confluence, Power BI) Experience in quarterly and multi-quarter planning, organizing teams, defining objectives, and facilitating delivery SAFe Agilist, PMP or similar Project management certification is a plus. About The Team The Engineering Excellence Program Management office is a global team of technical program managers who facilitate delivery of strategic software delivery. We are an energetic group who strives every day to collaborate, add value, and deliver working software that delights our colleagues, partners, and customers. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for a Sales and Use Returns Tax Analyst to join our fast-paced, dynamic company. This is a great opportunity for a candidate to work in an innovative environment and grow within our business. The Analyst will be responsible for identifying areas of improvement as well as serving an elite group of customers with highly complex returns as their primary point of contact. Candidate must be highly driven, detail oriented and proficient at balancing multiple priorities/issues. Relationship Management and Communication This role is specific to the Premium Managed Returns Service offering where you will be providing a high level of service to taxpayers signed up for the returns service. As a tax analyst on the Premium Returns team, you are the first point of contact for customer interactions. In this role, you should expect to dedicate a portion of your day fielding communication, both internal and external, regarding customer returns service. To succeed, you must be comfortable taking ownership of your customer’s overall satisfaction and you must be empathetic to customer needs. Your understanding of the customer’s needs will enable them to get the full benefit of Avalara’s expertise and software enabling them to self-serve where possible. Compliance is complex, so your ability to set expectations and relay information in an easily understood manner is essential; this includes potential escalations where clear and timely communication is imperative. Job Duties Job Duties Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manage a select group of customers as their primary point of contact Ability to research and resolve jurisdictional notices on behalf of customers Responsible for the on-boarding and validation of new sales/use tax returns customers Responsible for identifying and improving automation to serve our customers across a variety of market and tax verticals. Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution Perform QA related to sales and use tax content and form changes Manage workload to effectively meet deadlines Identify ways to improve process and/or technology to better serve our customers. Work collaboratively with all staff members and management What You'll Need to be Successful Qualifications (I2) Tax Analyst: Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. (I3) Sr. Tax Analyst: Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. Strong analytical, research, and problem solving skills Excellent written and verbal communication skills Ability to work independently yet still function as a team player Ability to prioritize and multi-task to meet strict filing deadlines Ability to learn and adapt to different software applications and tools Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.) Preferred Qualifications Advanced degree in accounting or finance Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.