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4.0 - 9.0 years
4 - 7 Lacs
Kadi
Work from Office
Role & responsibilities Customer Service The conscious voice of the customer within the organisation, acting as the customer representative on all related activities. Accessing Customer B2B Portals on a regular (minimum weekly) basis in order to obtain performance metrics and update / maintain customer specific requirements. Resolving Customer Issues Ensure customer specific systems (APQP, change management, zero mileage, warranty service, etc) and performance requirements are understood and communicated within the organisation. Customer Relationship Development / Prospecting Assure customer satisfaction by Monitoring and communicating current customer performance data, and ensure alignment ...
Posted 3 months ago
1.0 - 3.0 years
6 - 9 Lacs
Gurugram
Work from Office
Responsibilities: 1. Manage client relationships for long-term success 2. Meet revenue targets through retention & renewals 3. Generate leads through cold calling & inside sales 4. Convert Inbound leads and queries Health insurance
Posted 3 months ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Health Renewals What is the purpose of the role - Proactively reach out to existing Health insurance customers nearing policy expiry Educate customers on policy features, renewal benefits, and premium payment options Address customer queries and resolve issues to ensure timely renewals Coordinate with internal teams to manage documentation, payments, and system updates Maintain accurate records of interactions, follow-ups, and outcomes in CRM Apply if you have Customer-centric approach with problem-solving attitude Strong communication and persuasion skills Prior experience in insurance, renewals, or tele-sales is a plus Looking for fast growth in a challenging enviro...
Posted 3 months ago
3.0 - 5.0 years
7 - 10 Lacs
Surat
Work from Office
Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term eng...
Posted 3 months ago
4.0 - 8.0 years
12 - 18 Lacs
Ahmedabad
Work from Office
We're looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hi...
Posted 3 months ago
5.0 - 8.0 years
15 - 20 Lacs
Noida
Work from Office
Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, men...
Posted 3 months ago
3.0 - 5.0 years
7 - 10 Lacs
Noida
Work from Office
We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your t...
Posted 3 months ago
1.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Process Type – Outbound calls to existing customers o inform them about the benefits and features available to them. Please note, this is not hard core sales role but rather a relationship- building process. Required Candidate profile A minimum 1 year experience in the Insurance industry is mandatory, not necessarily in sales. Experience in relationship management, customer service, sales or renewals of Insurance is acceptable
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
vijayawada, andhra pradesh
On-site
As an Insurance Manager based in Vijayawada with a minimum of 5 years of experience in automobile insurance, specifically focusing on new car insurance and renewals, you will be responsible for overseeing and managing the entire vehicle insurance process. Your background in the automobile sector will be crucial for this role. Your main duties will include building and maintaining relationships with insurance providers to ensure competitive rates and service offerings, collaborating with the sales team to provide seamless insurance solutions to customers purchasing new vehicles, and managing the renewal process. This involves sending timely reminders, updating policies, and offering customer ...
Posted 3 months ago
2.0 - 5.0 years
3 - 3 Lacs
Prayagraj, Indore, Nashik
Work from Office
Hiring Customer Retention Officer for Indore, nashik, Allahabad, Mumbai, Jaipur!!! Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 ...
Posted 3 months ago
2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Hybrid
Regional Service Consultant Job Description Inviting dynamic and experienced relationship managers to be part of our team at Entab Infotech Pvt. Ltd. We are looking for an experienced Regional Service Consultant , who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customers shoes, and passionate about solving their issues for the best possible experience, youre the perfect match for us. We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage can...
Posted 3 months ago
1.0 - 3.0 years
4 - 4 Lacs
Nagpur, Pune
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...
Posted 3 months ago
0.0 - 5.0 years
0 - 2 Lacs
Chennai
Work from Office
SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skill...
Posted 3 months ago
3.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...
Posted 3 months ago
1.0 - 6.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT FOR SME Insurance VERTICAL!! Location: Ahmedabad Insurance Products to be handled: Health Insurance Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2.Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arr...
Posted 3 months ago
5.0 - 10.0 years
5 - 9 Lacs
Noida, Ahmedabad
Work from Office
Position: Business Manager- Client Servicing Location : Noida/ Ahmedabad Experience: Minimum 4 years Qualification: MBA Note: Must have 70%+ marks in 10th & 12th and 55%+ marks in graduation. Job Description: Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues t...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
The Associate Customer Engagement role at our organization is a crucial position as it serves as the primary point of contact for our customers. As an Associate Customer Engagement, you will be entrusted with 100% ownership of assessing customer requirements, evaluating feasibility, and collaborating with the research team to deliver optimal solutions. Your responsibilities will include crafting timelines, ensuring timely delivery of outputs, and effectively communicating with customers to understand their needs. By engaging with customers via emails and Bot conversations, you will be able to break down requirements into actionable tasks and provide customized outputs promptly using readily ...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Subscription Renewal Representative at Bentley Systems, you will play a crucial role in the Subscriptions Renewals Organization, contributing to Bentley's sales strategy by ensuring high subscription retention rates. Your mission will be to deliver exceptional sales and service activities to Bentley resellers and user base, aiming for outstanding financial results. You will be part of the Asia Subscription Renewals Team, leveraging your track record in recurring revenue generation and operations experience to maximize revenue within your market. Your responsibilities will include managing a designated portfolio of accounts to ensure annual contract renewals, achieving quarterly and annu...
Posted 3 months ago
0.0 years
1 - 2 Lacs
Vijayawada, Chennai, Coimbatore
Work from Office
1. Proactively reach out to policyholders for renewal premium collections 2. Conduct fields visits to meet customers and facilitate premium payments 3. Identify and engage lapsed policyholders to encourage policy revival 4. Identify upselling and cross selling opportunities for additional insurance products 5. Engage with customers walk in for surrender and provide solutions and alternatives to retain the customer 6. Achieve collection and retention targets as per company objectives 7. Maintain accurate records of customer interactions, payment collections and surrender retention efforts. CTC - 15k per month plus 5k incentives
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager)Minimum Qualification - Graduate (Any Field)Experience Required - (1-5) Years Candidate must have relevant industry experience. Role...
Posted 3 months ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Trade India pvt ltd We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant ind...
Posted 3 months ago
3.0 - 10.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities : Manage a portfolio of existing clients to achieve target achievements through cross-selling, upselling, and renewals. Identify new business opportunities through networking, referrals, and market research to drive client acquisition. Develop strategies for retaining existing clients by providing exceptional service and ensuring timely resolution of issues. Collaborate with internal teams to resolve complex customer queries and improve overall customer satisfaction. Job Requirements : 3-10 years of experience in IT services & consulting industry with focus on sales or business development. Proven track record in achieving targets related to revenue generation, cli...
Posted 3 months ago
3.0 - 10.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities : Manage a portfolio of existing clients to drive revenue growth through upselling, cross-selling, and renewals. Develop and execute strategies to increase client retention rates and reduce churn. Collaborate with internal teams to identify new business opportunities and develop plans for client acquisition. Analyze sales data to optimize sales processes and improve overall performance. Job Requirements : 3-10 years of experience in B2B sales, corporate sales, or enterprise sales. Proven track record of success in generating revenue through client acquisition, retention, or both. Strong understanding of marketing principles and ability to leverage them effectively ...
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About Us: We are one of India's largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deputy Manager-Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing cli...
Posted 3 months ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5 LPA Loc-Pune NP-Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking, SCM, Order Tracking, Order to cash, Order Processing
Posted 3 months ago
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