Business Manager- Client Servicing

Position:

Location

Experience:

Qualification:

Note:

• Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.
• Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
• Build and nurture strong, professional relationships with clients to drive long-term engagement.
• Hire, train, and retain team members by formulating development plans and addressing their training needs.
• Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
• Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
• Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.

Key Skills:

• Proficient in applying effective sales techniques to drive conversions and business growth.
• Strong problem-solving and quick decision-making abilities in dynamic situations.
• Excellent verbal communication paired with active listening for impactful client interactions.
• Strategic vision and foresight to identify and create new customer opportunities.
• Skilled in team management with strong interpersonal and leadership capabilities.
• Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Experience & Education:

• MBA graduate with strong academics
• 4+ yrs. of experience in Sales / Servicing / Retention
• Preference for candidates with team handling experience of 10+ team members in last 2yrs.

If interested, kindly share your updated CV at anjali.sharma@manpower.co.in.

Thanks & Regards

Anjali Sharma

Associate Consultant

ManpowerGroup

ManpowerGroup Services India Pvt. Ltd.

anjali.sharma@manpower.co.in

www.manpowergroup.com