Posted:2 weeks ago|
Platform:
On-site
Full Time
•BMC Remedy Expertise: You must have a minimum of 3 years' hands-on experience in BMC Remedy, including development, implementation, configuration, and upgrades. •Integration Skills: Strong knowledge and practical experience in integrating Remedy with external systems through web services and REST APIs. •Patch and Upgrade Proficiency: Ability to upgrade Remedy AR Server and Remedy Mid-Tier with the latest patches for system performance and security. •High Availability Know-How: Proficiency in configuring BMC Remedy v9.x in a high-availability, clustered environment for system reliability. • Customization Abilities: Capable of customizing BMC Remedy applications to meet specific customer requirements. •Identity and Access Management Familiarity: Understanding of Single Sign-On (SSO), RSSO, and LDAP plugins for effective user access management. •Problem-Solving Skills: Strong troubleshooting and problem-solving abilities for efficient issue resolution. •Communication and Consulting Competence: Excellent communication and interpersonal skills for effective client collaboration and flexibility to work in consulting roles, including on-call support and occasional travel.
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