Relationship Manager

Job Description

Job Title: Relationship Manager Department: Finance / Sales Reports To : Branch Manager Location: [Thrissur] - Kodungallur, Chalakudy, Thrissur, Chavakkad, Vadakkancherry Job Summary: A Relationship Manager is responsible for promoting and processing vehicle financing solutions to customers purchasing new car. The role involves understanding customer needs, evaluating creditworthiness, liaising with banks / NBFCs, and ensuring loan applications are processed smoothly and efficiently. Key Responsibilities: Loan Processing & Documentation: Assist customers in completing loan applications. Collect and verify required documents (KYC, income proof, etc.). Ensure timely submission of forms and follow up on loan approvals. Customer Interaction: Explain available financing options, interest rates, terms, and conditions. Maintain positive relationships with clients, guiding them throughout the financing process. Address and resolve customer queries related to loan products. Bank/NBFC Coordination: Liaise with multiple banks and NBFCs to find suitable financing options. Maintain relationships with dealership representatives, underwriters, and bank representatives, other bank loan representatives Negotiate loan terms, if necessary, on behalf of the customer. Sales Support: Work closely with the vehicle sales team to convert leads into financed deals. Upsell loan protection products and insurance if applicable. Achieve monthly loan disbursal targets. Compliance: Ensure all activities comply with company policies and regulatory guidelines. Maintain proper records for audit and compliance checks. Qualifications & Skills: Above Plus two/ Diploma/ Bachelor’s degree. Minimum 1–3 years of experience in car loan sales or car sales. Strong communication and interpersonal skills. Good understanding of lending procedures, credit evaluation, and loan products. Proficiency in MS Office and CRM tools. Ability to work under pressure and meet sales targets. Work Environment: Visit our work area car showrooms Regular interaction with sales teams, customers, and banking partners. Key Performance Indicators (KPIs): Loan conversion rate Loan disbursal volume TAT (Turnaround Time) for approvals Customer satisfaction scores Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 7736626618