Job
Description
ROLE SUMMARY The role holder is responsible for acquiring and providing support to the clients in the high octane middle market segment (i.e. Rs. 100-500 crore turnover), offering them entire suite of bank products. SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIESStrategic/ Managerial Core Responsibilities Revenue Generation Achieve Banks objective in terms of earnings, assets, liabilities, credit quality etc. as per agreed budgets / targets from client relationship across all product groups Relationship Management Seek and acquire new client relationships by understanding the customers financial needs and provide suitable solutions in terms of providing bank products and services Manage the client relationships by handling activities ranging from identifying clients financial needs, advising, structuring the deal, preparing the terms and conditions and closing the deal Assess banking needs and risks for clients and manage client relationships accordingly to optimize risk-reward for the Bank Communication/PR of Banks products Undertakes brand communication initiatives for designated products Communicates product positioning messaging that differentiates YES Banks products in the market Market Research Illustrates understanding of consumers, competition and current market conditions through primary and secondary research Credit Appraisal Appraisal of the proposals involving detailed analysis of Income Statement, Balance Sheet, Financial Ratios, Cash Flows, Management Risk, Industry Risk, Economic conditions Documentation and Compliance To maintain high quality standards of documentation, client communication, process compliance, ongoing basis with product partners / OSD / Risk Management and other Relationship Management group Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by departmental manager. Executes the established internal control systems and compiles the relevant information for departmental audits, as necessary. SECTION IV: KEY INTERACTIONSKey Internal InteractionsPurpose of Interaction Risk Management For coordinating the ways to mitigate risk involve in a deal Frequency:- Daily CMS For coordinating on all technology aspects related to Clients interface Frequency:- Daily CAD For coordinating the issue of FL and understanding the changes needed in CAM Frequency:- Daily TBG For ensuring that customer have smooth transaction experience Frequency:- Daily Legal For understanding the legal aspects of the deal and ensure that there is no legal fallout Frequency:- Daily Key External InteractionsPurpose of Interaction Customer For understanding the financial needs of the customer and providing suitable solutions Frequency:- Daily SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORSBEHAVIORAL COMPETENCIESCore CompetenciesCompetency NameBehaviors Customer Focus Listens to and demonstrates an understanding of customers stated and unstated needs Delivers customer value through timely and quality execution of tailored customer solutions Develops an understanding of problems and employs existing or new methods to find solutions Professional Entrepreneurship Takes proactive and constructive action at work with little or no direction from others Displays responsibilities for problems, initiatives and tasks that lie within the domain of own role Drive for Results Seeks to understand the rationale for key decisions and understands implication for own role / action Displays a sense of urgency to deliver outcomes as per stated timelines Reacts to challenges by displaying optimistic demeanor Influence and Impact Uses simple persuasion techniques to achieve the desired result / action / commitment from others Responds to stated requirements of internal / external stakeholders by keeping a solution oriented mindset Quality Focus Ensures adherence to quality standards in work / service delivery, identifies opportunity for improvement in routine course of work Adherence to laid down system and procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement TECHNICAL COMPETENCIES Technical Competencies Strong communication skills (Written and verbal) Knowledge of designated products such as Savings Account, Current Account, Term Deposit etc. Ability to understand customer behavior
