Relationship Manager-Branch Banking-CA

The role of Relationship Manager-Branch Banking - CA in the Rural Banking Branches involves building, developing, and deepening relationships with Rural Banking accounts while ensuring top-notch service to customers. As a Relationship Manager, you will play a crucial role in increasing the penetration of Current account business in Rural markets through lead generations and account opening to meet customer needs. Your responsibilities include driving client acquisition, nurturing household level customer relationships, and maximizing the lifetime value of each relationship to contribute to larger organizational objectives. - Assess client needs and identify cross-sell opportunities - Generate new revenue streams based on client lifestyle and requirements - Expedite the disbursal of business loans and ensure account activation - Maintain the health of accounts by focusing on overall CA growth for Rural Banking business - Deliver superior customer service, resolve queries promptly, and achieve sales targets through new business sales and retention of account relationships - Monitor collections efficiency, conduct field audits, and gather market intelligence In addition to the primary responsibilities, you will evaluate growth strategies based on competitor analysis, recommend process improvements for service efficiency, manage a team of field officers, and implement livelihood advancement and community development initiatives. As a Manager, you will be expected to attract and retain top talent for key roles, monitor employee productivity, hiring quality, and attrition rates, and provide necessary support to enable teams to meet growth targets. Your success in this role will be measured by achieving Customer Acquisition targets and Cross-sell targets.,