Relationship Manager-Branch Banking-CA

The role of Relationship Manager-Branch Banking - CA in the Rural Banking Branches involves building, developing, and deepening relationships with Rural Banking accounts while ensuring top-notch service to customers. As a Relationship Manager, you will play a crucial role in increasing the penetration of Current account business in Rural markets through lead generations and account opening to meet customer needs. Your responsibilities include driving client acquisition, nurturing household level customer relationships, and maximizing the lifetime value of each relationship to contribute to larger organizational objectives. Your primary responsibilities will include assessing client needs, identifying cross-sell opportunities, and generating new revenue streams based on their lifestyle and requirements. You will be responsible for expediting the disbursal of business loans, ensuring account activation, and maintaining the health of accounts. Focusing on overall CA growth for Rural Banking business, you will strive to deliver superior customer service, resolve customer queries promptly, and achieve individual and branch sales targets through new business sales and retention of account relationships. Monitoring collections efficiency, conducting field audits, and gathering market intelligence will also be part of your role. In addition to the primary responsibilities, you will evaluate growth strategies based on competitor analysis, recommend process improvements for service efficiency, manage a team of field officers, and implement livelihood advancement and community development initiatives. As a Manager, you will be expected to attract and retain top talent for key roles, monitor employee productivity, hiring quality, and attrition rates, and provide necessary support to enable teams to meet growth targets. Your success in this role will be measured by achieving Customer Acquisition targets and Cross-sell targets.,