Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 years
0 Lacs
Jammu & Kashmir, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Mizoram, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Chhattisgarh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Required Skill Set (any Of The Following) Experience on Sentinel Experience on Defender for cloud Experience on Defender for Identity Experience on Defender for Cloud Apps Experience on Defender for IoT Experience on Defender for External Attack Surface Management (EASM) Experience on Security Exposure Management (MSEM) Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Himachal Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 years
0 Lacs
Mizoram, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Required Skill Set (any Of The Following) Experience on Sentinel Experience on Defender for cloud Experience on Defender for Identity Experience on Defender for Cloud Apps Experience on Defender for IoT Experience on Defender for External Attack Surface Management (EASM) Experience on Security Exposure Management (MSEM) Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Microsoft Teams is a mission critical product for institutions worldwide. Especially in the era of hybrid work - as governments, schools/colleges & universities, NGOs & companies around the world look to maintain continuity and productivity- Teams usage has seen rocket ship growth. Help us drive & deliver the mission of being the best-in-class calling solution. At Microsoft Teams, we tackle the toughest challenges in the team calling and meetings, collaboration and productivity space, and you will have an opportunity to work with teams and technologies across the company and the world. The Teams calling team is looking for an experienced mobile (iOS & Android) software engineers who are passionate about helping people connect with each other with technology and delivering end-to-end user facing scenarios through all the layers of the stack. Applicants should exhibit customer empathy, pride in craftsmanship around building delightful user experiences and technical/problem solving chops. What We Offer To The Ideal Candidate A fast-paced, exciting work environment where there are always new challenges. Opportunities to highlight your technical skills to directly impact Enterprise customer experience on Teams Rooms Direct impact on product engineering decisions based upon user experience and data. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Develop software features for Microsoft Teams Meetings and Events. Drive identification of dependencies and the development of design documents for a product, application, service, or platform. Create, implement, optimize, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Product/Feature quality and reliability monitor and live site support. Proactively seek new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Swift, Kotlin, Java, JavaScript, or Python OR equivalent experience. Required Qualifications Excellent communication and collaboration skills, and ability to be adaptable and agile in development. Experience with software development lifecycle and agile methodologies Experience on web rtc media stack. Exposure to networking and streaming protocols such as HTTPS, TCP/IP, DASH/HLS. Demonstrated problem solving and debugging skills. Demonstrated passion for building great end-user experiences. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are building a planet scale multi-modal database from the ground up. You will be part of the team that is reimagining the databases in the era of LLMs by deeply integrating AI into all parts of the stack. As a Software Engineer, you will collaborate with a team of passionate engineers, driving ideas to impactful results in a fast-paced environment. You will be working on building and using system-level software (e.g., distributed systems, operating systems, databases, networking, etc.). You are experienced in software engineering from ideation and architecture design, to writing high-quality code, to shipping. Successful engineers in our team have problem solving, design, coding and debugging skills, drive for execution and results, rigor in delivering quality software and a desire for continuous learning. Our team values a friendly, collaborative atmosphere with a passion for technology, and we believe that a diverse team with diverse perspectives that applies empathy and uses great communication skills helps deliver superior products and is key to success. This is a great opportunity to challenge yourself, grow your career, and influence the next generation of computing at Microsoft. Responsibilities This will be an individual contributor role with the majority of time focused on coding responsibilities. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years experience with Kubernetes 1+ year(s) experience with cloud technologies, including, but not limited to Azure, AWS, Google Cloud Currently programming/coding in your current or most recent role. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Frazier & Deeter Frazier & Deeter (FD) is an award-winning accounting & advisory firm. FD and our family of brands serve clients worldwide, from the Fortune Global 500 companies to growing small businesses. Frazier & Deeter cultivates a growth mindset and instils in our people the belief that we must be adaptive and entrepreneurial, and we make a difference for our clients and each other. We focus on our brand promise of Investing in Relationships to Make a Difference. FD offers a full range of tax, audit, accounting, and advisory services through our offices in Atlanta, Charlotte, Las Vegas, Nashville, Alpharetta, and Tampa, in addition to London and India. We have been recognized repeatedly as a Top 50 firm, a Best of the Best Accounting firm, a Best Firm to Work For® and a Best Firm for Women in Leadership. FD recently opened its own entity in India to support our expanding international and cross-border client base. We are not your typical firm of accountants and we like doing things differently. Our team members have the opportunity to be involved in global consulting and advisory client facing roles in a fast growing and exciting new business in India, which is part of our established and highly regarded accountancy firms in the US and UK. About the Role A Tax Executive is an integral part of our tax department, participating in various tax-related activities to ensure compliance and optimize our clients' tax positions. This role requires strong accounting and taxation knowledge, with experience in UK tax being an advantage. Responsibilities will include assisting in the preparation of tax returns, along with conducting research on tax laws and regulations which assists senior leadership in providing valuable insights to clients. Responsibilities · Assist in the preparation of tax returns for corporations, partnerships, and other entities, ensuring accuracy and compliance with relevant UK tax laws and regulations. · Conduct thorough research on complex tax issues and provide well-supported recommendations and solutions. · Assist in responding to enquiries and correspondence from tax authorities, including drafting letters and supporting documentation and communicating with HMRC personnel. · Stay abreast of changes in UK tax legislation and regulations. · Support the tax department in various administrative tasks, including organizing and maintaining client files and documentation. · Proactively manage and take ownership of tax engagements by treating client accounts with a sense of personal responsibility, including consistent follow-ups on project progress and ensuring timely completion and filing of deliverables. Required Skills/Abilities · Strong analytical skills and attention to detail, with the ability to interpret complex tax laws and regulations. · Excellent written and verbal communication skills, with the ability to communicate effectively with internal stakeholders. · Proficiency in tax software (such as OneSource, Alphatax, etc.) and Microsoft Office Suite, with the ability to quickly learn new software applications as needed. · Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. · Strong organizational skills and the ability to appropriately prioritize and manage time based on a combination of external and internal deadlines. Qualifications · Chartered Accountant (CA) qualification. · Master’s or equivalent degree in Accounting, Taxation, or a related field. · 1-2 years of relevant accounting/tax experience. · Proficient skills in taxation, tax accounting, and accounting in general. · Experience in UK tax would be an advantage. Preferred UK Tax Certifications: · Association of Taxation Technicians (ATT) · Chartered Institute of Taxation (CIOT) · Certified Tax Adviser (CTA) What FD offers • Competitive salary • Flexible working hours, Hybrid (home/office) . • Clear career growth path within the firm • Personal and professional skills development and training support - remote
Posted 1 day ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are developing a planet-scale, multi-modal database system from the ground up, redefining how developers engage with data and artificial intelligence in the era of large language models. As a Principal UX Engineer, you will be responsible for leading the architecture, design, and development of modern, responsive, and intelligent user interfaces that present the core capabilities of our platform to users across a wide range of domains. This role emphasizes thoughtful engineering and high-quality delivery over superficial design trends. You'll work closely with backend engineers and AI infrastructure teams to create fast, accessible, and extensible UI components, systems, and flows. Responsibilities Lead front-end architecture: Design and implement modular, performant UI systems using React and Fluent UI. Own critical user flows: Translate complex system capabilities into intuitive, elegant user interactions and responsive layouts. Engineer for performance and scale: Optimize UI rendering, manage application state effectively, and ensure high responsiveness across large data sets and dynamic views. Set quality standards: Establish and uphold code quality, accessibility, and usability guidelines for the front-end codebase. Collaborate across disciplines: Work closely with backend, systems, and platform engineers to integrate UI with AI and data infrastructure. Mentor and lead by example: Provide technical direction and mentorship to other engineers, fostering a strong front-end culture Qualifications Required Qualifications Bachelor's degree in computer science, Engineering, or a related technical field AND 6+ years of experience building production-grade front-end systems. Expert-level proficiency in React and JavaScript/TypeScript. Hands-on experience building component libraries or contributing to design systems (e.g., Fluent UI, Material UI, or similar). Strong command of accessibility (a11y), responsiveness, and front-end performance best practices. Proven ability to deliver stable and scalable UIs in fast-paced product environments. Preferred Qualifications 10+ years of experience in UI/UX engineering or front-end systems design. Experience building user interfaces for developer tools, AI/ML platforms, or large-scale enterprise applications. Familiarity with distributed systems concepts, data-intensive workflows, or AI/LLM-powered user experiences. Ability to reason about complex application state and asynchronous workflows. Experience with TypeScript at scale and large front-end monorepos Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements Qualifications Preferred Qualifications, Abilities and Experience Basic understanding of O365 concepts and SaaS concepts a must. Experience in working on Microsoft Exchange Serve 2007/2010/2013/2016. Experience in working on Microsoft Exchange Server 2007/2010/2013/2016 Hybrid Environment Setup with Exchange Online. Command over client server integration and mail flow concepts. Networking (DNS/Routing/Netmon ), AD Concepts 2003/2008, Federation Good to have experience in working on O365 and knowledge of Windows Azure ADconnect. Passionate about cloud technology. Effectively communicating with customers and stakeholders via, phone, email or any other available means Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management. Demonstrate leadership through personal responsibility, accountability and teamwork. Manage crisis situations that may involve technically challenging issues and diverse audiences. Own and resolve technically complex mission critical or politically hot customer issues Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs. Interact with other engineers to provide technical action plans or take ownership of cases that require escalation. Share knowledge with others through solution documents, contribute to social media, engage technical communities, build automated self-help solutions and create training. Required/Minimum Qualifications 3+ years prior product, customer support and/or technical support experience. Language Qualification: English Language: fluent in reading, writing, and speaking. 7+ years prior product, customer support and/or technical support experience Experience in working on Microsoft Exchange Server 2007/2010/2013/2016. Experience in working on Microsoft Exchange Server 2007/2010/2013/2016 Hybrid Environment Setup with Exchange Online. Command over client server integration and mail flow concepts. Networking (DNS/Routing/Netmon ), AD Concepts 2003/2008, Federation Good to have experience in working on O365 and knowledge of Windows Azure ADconnect. Passionate about cloud technology. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
16.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Our team utilizes collaborative efforts to create security solutions that proactively address and counteract cyber threats, ensuring safety across various platforms such as Windows, Linux, MacOS, Android, and iOS. We are looking for a Principal Software Engineer with a strong background in Linux internals to advance our MDE Linux solution. This position entails both strategic leadership and hands-on development, collaborating with top professionals to strengthen our security capabilities. The role provides a unique opportunity to significantly influence the security landscape, shaping our products while expanding your expertise within Microsoft’s broad technological framework. We prioritize your professional growth and acknowledge the valuable contributions you make to our team. Our environment thrives on diversity and inclusivity, as we believe that different perspectives drive innovation. We are dedicated to cultivating a collaborative atmosphere where every member’s input is appreciated and developed, enhancing our products and fostering both personal and professional advancement to ensure our solutions meet the needs of all users. #microsoft #security #DefenderforLinux #MDEINDIA Responsibilities As a Principal Software Engineer with Microsoft Defender for Endpoint, you will work closely with security engineering teams to plan, design, implement, and validate advanced security solutions for Linux platforms, encompassing all stages from concept to deployment. In this leadership role, you will conduct design reviews, advocate for best practices in code quality, and promote the use of performance metrics to improve software stability and functionality. Your responsibilities will include developing, testing, and maintaining extensible and reusable code, identifying and resolving coding issues, and performing thorough code reviews. You will also engage in system architecture and feature design, writing proof of concept code to explore and validate innovative ideas. This position requires you to provide strategic insights during the product design phase to ensure alignment with customer needs and business goals. Additionally, you will collaborate with a geographically distributed team, including product managers, security researchers, and developers, to drive significant product enhancements. By upholding and promoting the organization's culture and values, you will create an environment that fosters innovation, quality, and accountability, contributing to the overall success and growth of the Microsoft Defender for Endpoint team. In this capacity, you will tackle the latest challenges in cybersecurity, continuously developing and implementing solutions to protect our customers from evolving threats, ensuring our security measures remain ahead of potential risks. #microsoft #security #DefenderforLinux #MDEINDIA Qualifications A Bachelor's Degree in Computer Science or a related technical field, accompanied by over 16 years of technical engineering experience, particularly in coding with languages such as C and C++. The candidate should possess strong written and verbal communication abilities, along with robust technical skills that encompass a solid understanding of object-oriented programming and design, algorithms, and internal system concepts and performance. Experience in development on Linux, as well as knowledge of its internals, is essential. The individual must demonstrate proficiency in coding, debugging, design, testing, and problem-solving. Prior experience and knowledge of security solutions will be a plus. #microsoft #security #DefenderforLinux #MDEINDIA Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are building a planet scale multi-modal database from the ground up. You will be part of the team that is reimagining the databases in the era of LLMs by deeply integrating AI into all parts of the stack. As a Principal Software Engineer, you will lead and collaborate with a team of passionate engineers, driving ideas to impactful results in a fast-paced environment. You will be working on building and using system-level software (e.g., distributed systems, operating systems, databases, networking, etc.). You are experienced in software engineering from ideation and architecture design, to writing high-quality code, to shipping. Successful engineers in our team have problem solving, design, coding and debugging skills, drive for execution and results, rigor in delivering quality software and a desire for continuous learning. Our team values a friendly, collaborative atmosphere with a passion for technology, and we believe that a diverse team with diverse perspectives that applies empathy and uses great communication skills helps deliver superior products and is key to success. This is a great opportunity to challenge yourself, grow your career, and influence the next generation of computing at Microsoft. Responsibilities This will be an individual contributor role with the majority of time focused on coding responsibilities. Partners with appropriate stakeholders to determine user requirements for one or more complex scenarios. Provides technical leadership for the identification of dependencies and the development of design documents for a product, application, service, or platform. Leads by example and mentors others to produce extensible and maintainable code used across the company. Leverages deep subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to lead multiple product's project plans, release plans, and work items. Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience in shipping products and services. Currently programming/coding in your current or most recent role. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ Year(s) experience in Prompt Engineering Experience with Fine Tuning and PyTorch Experience with CUDA /p>Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking a Principal Applied Scientist to lead the design, training, optimization, and deployment of large-scale AI models, including LLMs and agentic systems for advertising. This role focuses on scalable model architectures, efficient inference, and agentic capabilities that drive high-impact ad solutions. As a technical leader, you will shape strategic AI initiatives in ad retrieval, creative generation, relevance, and safety, while advancing the frontier of scalable and agent-driven AI systems. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead the design and training of LLMs and agentic models at large scale, driving core advertising scenarios such as retrieval, generation, personalization, and safety. Innovate on model architectures, distributed training strategies, and system optimizations to ensure scalable and efficient production deployment. Develop and implement high-performance inference strategies, reducing latency and computational overhead while maintaining model quality. Partner with product and engineering leaders to integrate AI solutions seamlessly into Microsoft Ads’ global platform. Foster a culture of technical excellence, mentorship, and collaboration across teams and functions. Contribute to Microsoft’s AI research ecosystem by publishing, patenting innovations. Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Solid hands-on experience in designing and deploying LLMs or foundation models at large scale. Deep understanding of transformer architectures, distributed training, and model optimization for production environments. Expertise in high-performance inference techniques for latency-critical applications. Solid programming skills in Python, C++, and familiarity with PyTorch, TensorFlow, and distributed systems. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Experience in agentic modeling, including reinforcement learning, multi-agent systems. #MicrosoftAI #GTA Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings. Azure Cosmos DB is one of the fastest growing Azure services that provides globally distributed, low-latency, massively scalable, multi-model cloud database service. It is designed to enable developers to build planet-scale applications. We are hiring a Senior Software Engineer to join the Azure Cosmos DB team, where you will be working on a large-scale distributed operational database. In this role, you will work on distributed systems problems and technologies to determine the future of our planet scale database. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. Responsibilities Design, implement and ship distributed database management system offerings effectively providing customer value in terms of security, performance, reliability, usability and manageability while ensuring business goals are met. Collaborate effectively with the team, make appropriate systems tradeoffs in design and implementation, and ensure customer success in their use of the product. Embody our culture and values Qualifications Required/Minimum Qualifications Bachelor's degree in computer science/Engineering/related fields or equivalent industry experience. 10+ years of software development experience in building and shipping production software or services with code in languages such as C, C++, C# or similar. Good communications skills, both verbal and written. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter Preferred/Additional Qualifications Experience with distributed systems or database/operating systems internals preferred. #azdat #azuredata #cosmosdb #databases Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Looking for 5-10 yrs of Strong experience in below technologies Memory Management, Windows Registry, Blue Screen Windows Shell configuration and management Server hang and crash, Server No Boot and Reboot Scenarios Troubleshooting server performance issues using PerfMon and other tools Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are building the next-generation real-time enforcement platform that protects users, advertisers, and the integrity of Microsoft’s Ads and content ecosystems. This infrastructure processes and evaluates hundreds of billions of signals each day, applying safety and policy decisions with millisecond latency and global reliability. As a Principal Software Engineer , you will define and drive the architecture of the core systems behind this platform—spanning real-time decision services, streaming pipelines, and ML inference integration. You will also help lay the foundation for emerging AI-enabled enforcement flows, including agentic workflows that reason, adapt, and take multi-step actions using large language models and learned policies. This is a hands-on IC leadership role for someone who thrives at the intersection of deep system design, web-scale performance, and long-term platform evolution—and who is both curious about how AI can augment infrastructure, and pragmatic about where and how it should. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design and evolve large-scale, low-latency distributed systems that evaluate ads, content, and signals in milliseconds across global workloads. Lead architectural efforts across stream processing pipelines, real-time scoring services, policy engines, and ML integration points. Define system-level strategies for scalability, performance optimization, observability, and failover resilience. Partner with ML engineers and applied scientists to integrate models into production with cost-efficiency, modularity, and runtime predictability. Guide technical direction for next-generation capabilities, including the early architecture of agentic/LLM-powered policy orchestration flows. Influence platform-wide standards, review designs across teams, and mentor senior engineers through deep technical leadership. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 6+ years of experience in backend or distributed systems engineering, with a proven record of system-level architectural leadership. Advanced proficiency in C++, C# or equivalent systems languages. Deep experience designing and scaling streaming or real-time systems (e.g., Kafka, Flink, Beam). Solid command of performance profiling, load testing, capacity planning, and operational rigor. Comfort designing systems for high QPS, low latency, and regulatory traceability. Familiarity with ML inference orchestration, model deployment workflows, or online feature pipelines. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 10+ years of experience in backend or distributed systems engineering, with a proven record of system-level architectural leadership. Understanding of LLM integration, RAG, or agentic task flows, even at an architectural/infra layer. Experience building systems that support human-in-the-loop moderation, policy evolution, or adaptive enforcement logic. Experience building efficient, scalable ML inference platforms. #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are the computational advertising team in the AI & Research organization at Microsoft. We are looking for candidates with research and applied experience in machine learning related areas. Search advertising is a $100 billion market worldwide. Microsoft's Bing search engine supports over 30% of desktop search in the US, with similarly significant presence in many other countries. We are a team of applied scientists working on machine learning components in the whole sponsored search stack. Our team works on problems related to machine learning, deep learning, natural language processing, image understanding, optimization, information retrieval, among others. Our work entails building large-scale machine learning systems for user response modelling, ranking, and a number of other ML-driven business problems. The Principal Applied Scientist will design, implement, analyze, tune complex algorithms and ML systems and the supporting infrastructure for operating on large datasets. They will collaborate with top machine learning scientists and engineers in delivering direct business impact. We're looking for sound understanding and insight into productionizing machine learning models in large-scale systems, an ability to pick up new technical areas, as well as a commitment to developing, delivering, and supporting algorithms in production Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will master one or more subareas and gain expertise in a broad area of research. You’ll use your expertise to identify appropriate techniques for examining a problem and foster an audience for the product based on your understanding of the industry. You will review business and product requirements, identify problems, and develop strategies to resolve team problems. You’ll develop an understanding of tools and methods being used in the community and hold team members accountable to support business impact. You will share industry and competitive insights and build capabilities through coaching. You’ll provide guidance around best practices and collaborate with the academic community to develop the recruiting pipeline. You will document scientific work to ensure processes are captured. You’ll also contribute to ethics and privacy policies related to research processes by providing updates and suggestions around best practices. Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Solid understanding of probability, statistics, machine learning, data science, A/B testing & analysis of ML models, and optimizing models for accuracy Experience with Hadoop, Spark, or other distributed computing systems for large-scale training & prediction with ML models. Experience with end-to-end system design: data analysis, feature engineering, technique selection & implementation, debugging, and maintenance in production. Experience implementing machine learning algorithms or research papers from scratch Solid experience with TensorFlow/PyTorch and deep learning models is a prerequisite. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
9.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Microsoft Teams is the hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and effective. It is core to Microsoft’s modern work, modern life & modern education value prop. We are reinventing the way people communicate and work together across the globe. We own the infrastructure that enables complex orchestration of Copilot workflows to put powerful AI capabilities at the user’s fingertips. Our team empowers users to have more effective and engaging meetings, chats, and collaborations by providing real-time assistance as well as getting information and accomplishing tasks in ways they never thought possible. We leverage the most advanced, large language models (LLMs) to develop cutting-edge Copilot products in Teams. We are looking for an experienced manager who can bring deep applied science expertise and a proven track record of shipping at-scale AI-enabled intelligent user-facing experiences to drive vision and execution for Microsoft 365 AI. As an Principal Applied Science Manager in Microsoft Teams, you would work in an exciting and fast-paced environment, collaborating closely with teams across the company, including Microsoft Research and various product groups. You will work as part of an organization that brings together talent in the areas of large language models, deep learning, information retrieval, software engineering, and responsible AI. We value and encourage diversity in the belief that it leads to both great workplaces and great products. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Manage an innovative applied science team in the area of Large Language Models, Artificial Intelligence, Machine Learning and Deep Learning. Technical leadership in an applied science team in the area of Large Language Models, Natural Language Processing, Machine Learning and Deep Learning. Develop and deploy conversational and language understanding models at scale. Push the boundaries of AI platforms through innovation and partnership. Follow and advance best practices for Responsible AI and Privacy Preserving Machine Learning. Support hiring, coaching, mentoring and career development of Applied Scientists to build an inclusive and ambitious applied science team. Collaborate closely with Microsoft Research and product teams to create the next generation of AI innovation in our products and services. Communicate internally and externally through publication, presentations, and other media (e.g., blogs, press interviews) on research progress, major breakthroughs, and product innovation. Qualifications Required Educational Background: Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Electrical Engineering, or other related technical field (e.g., mathematics, physics, statistics, or similar). Experience: At least 9+ years of industry experience, with strong proficiency in coding in Python for software development and data science. (Experience with additional programming languages is a plus but not required.) Skills: Proficiency in Python-based machine learning frameworks and libraries such as PyTorch and TensorFlow, and experience developing and deploying generative AI or machine learning models into production. Strong communication and presentation skills, with the ability to convey complex technical concepts to diverse audiences. Problem-Solving: Demonstrated ability and motivation to understand complex business contexts and to solve hard, open-ended problems. A proactive mindset in tackling challenges and optimizing solutions to deliver business impact. Additional or Preferred Qualifications Advanced Degree (Preferred): Master’s Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field and 9+ years of related experience; OR Doctorate in one of the above fields and 6+ years related experience; OR equivalent industry experience. Research & Publications: 5+ years of experience contributing to research publications (e.g., patents, academic papers, open-source libraries) that showcase innovative thinking and technical depth. Research Excellence: 5+ years of experience conducting original research as part of a formal research program (in academic or industrial settings), with proven ability to drive insights from concept to execution. Production Deployment: 3+ years of experience developing and deploying live production systems as part of a product team, ensuring solutions are scalable, reliable, and maintainable. Product Lifecycle Experience: 3+ years of experience contributing to products or systems at multiple stages of the development lifecycle, from initial ideation and prototyping to final production deployment and ongoing iteration. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Defender Experts (DEX) Research te am is at the forefront of Microsoft’s threat protection strategy, combining world-class hunting expertise with AI-driven analytics to protect customers from advanced cyberattacks. Our mission is to move protection left—disrupting threats early, before damage occurs—by transforming raw signals into intelligence that powers detection, disruption, and customer trust. We’re looking for a passionate and curious Principal Threat Researcher to join this high-impact team. In this role, you will collaborate closely with researchers, analysts, and detection engineers to advance managed Sentinel expertise and drive research on emerging cloud threats that impact both Microsoft and third-party products. Leveraging a deep understanding of multi-cloud environments and diverse security architectures, you will develop strategies and models that enhance threat detection and response capabilities within Microsoft Sentinel. Your research will directly contribute to the development of real-time protections for enterprises worldwide, ensuring comprehensive coverage across cloud platforms and strengthening the security posture of organizations leveraging a heterogeneous mix of technologies. This is a unique opportunity to work at scale, tackle complex cloud security challenges, and shape the evolution of threat research within Microsoft Security. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are seeking a Principal Threat Researcher with a deep passion for advancing cloud security and a proven track record in high-throughput, multi-tenant environments. The successful candidate will demonstrate expertise in designing and deploying advanced detection engineering solutions—including Sentinel playbooks, workbooks, analytical rules, and custom detections. In this pivotal role, you will drive advanced research on emerging threats, architect innovative detection and response solutions, and play a key role in enhancing Microsoft Security’s capabilities to anticipate, detect, and disrupt sophisticated attacks across complex, heterogeneous cloud ecosystems. Responsibilities Include Lead and execute advanced research on emerging cloud-based threats impacting Microsoft and third-party security products across heterogeneous cloud environments. Develop and refine detection and response strategies leveraging major SIEM platforms, with a strong emphasis on Microsoft Sentinel, to provide comprehensive threat coverage and response capabilities. Collaborate with internal and external security teams to design and implement scalable, innovative solutions for multi-cloud threat intelligence, detection, mitigation and response. Translate complex raw security data into actionable intelligence that enhances the effectiveness of cloud security operations for a global customer base. Mentor, guide, and drive best practices among researchers and detection engineers on advanced threat hunting and incident response across diverse SIEM ecosystems. Contribute to industry knowledge and Microsoft’s security posture by publishing research, developing threat models, and proactively identifying threats and attack trends in the cloud Qualifications 10+ years of experience in security research, detection engineering, threat lifecycle, cloud security in large-scale in complex cloud environments, as well as disciplines related to managed services for SIEM platforms. Proven ability to lead and execute advanced research on emerging cloud-based threats affecting both Microsoft and third-party security products across heterogeneous cloud environments. Demonstrated expertise in developing and refining detection and response strategies leveraging major SIEM platforms, with a strong emphasis on Microsoft Sentinel, to provide comprehensive threat coverage and response capabilities. Extensive hands-on experience with cloud platforms—including, but not limited to, Azure—as well as a deep understanding of multi-cloud security challenges and solutions. Strong practical experience identifying, analyzing, and mitigating real-world cyber threats in complex cloud environments. Proven ability to work independently and deliver complete solutions. Demonstrated capability to effectively articulate technical insights and influence multidisciplinary teams. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Are you curious, enthusiastic about infrastructure, and ready to solve complex challenges in the AI era? Join us as a Cloud & AI Digital Solution Engineer focused on the Azure Platform for commercial customers at Microsoft. In this technical sales role, you will help customers design secure, scalable, and resilient cloud architectures that support their modernization goals. Using Azure’s IaaS and PaaS services, you will guide organizations through migration, modernization, optimization, and innovation—translating technical capabilities into significant business outcomes. You will collaborate across teams to deliver impactful solutions that enhance agility, reduce costs, and unlock value through AI-powered infrastructure As a Cloud & AI Digital Solution Engineer for the Azure Platform, you will play a key role in helping customers modernize their infrastructure and unlock the full value of Microsoft’s cloud. You will work directly with technical and business stakeholders to design and implement secure, scalable, and resilient architectures that support AI workloads and business-critical applications. You bring deep expertise in migrating core workloads—including Windows, SQL Server, Linux, PostgreSQL, and Oracle—to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like AKS and Arc, while exploring how AI and intelligent agents can accelerate legacy transformation. You also apply strong networking knowledge to design hybrid and cloud-native solutions, including virtual networks, VPNs, and secure routing architectures that meet enterprise performance and compliance needs. You complement this with trusted partner solutions like NetApp, VMware, RedHat, and SAP to ensure a secure, optimized, and scalable migration experience. As you join the team, You will have the opportunity to grow your technical expertise with access to a wide range of Microsoft learning resources—including support for earning industry-recognized certifications across Azure infrastructure, security, and AI. With a solid understanding of Azure security services and compliance frameworks you will help customers meet regulatory requirements and build Cloud environments that are ready for the future. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive technical sales by using technical demos, proofs of concept, and technical architecture accelerators to influence solution design and enable deployments. Lead architecture sessions and technical workshops to accelerate Azure adoption. Build trusted relationships with platforms leads to co-design secure, scalable solutions. Resolve technical blockers by collaborating with engineering and sharing customer insights. Maintain expertise in cloud migration (Windows, SQL, Linux, PostgreSQL, app workloads), resiliency, security, and compliance. Deepen knowledge of enterprise apps (SAP, Oracle) and Azure VMware Solution (AVS). Represent Microsoft in customer forums and technical communities through thought leadership. Qualifications Required Qualifications 5+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience OR equivalent experience Expert on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET) Expert for AI & ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.) Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes. 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management Preferred Skilled with 1 or more frameworks, tools, languages (e.g., GitHub, Copilot Studio, VS Code, Jupyter, PyCharm, Node.js, Python, Java, C#, C++, AI Assisted Dev Tools) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world. The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. We are looking for an Applied Scientist to join our team! This is an exciting time to join our group and work on something highly strategic to Microsoft. Microsoft Dataverse is the platform to securely store an enormous amount of data in a cost efficient, scalable and easily manageable way. This team builds a suite of microservices to get near real-time insights over your data in Microsoft AI ERP. You will be a part of a team of engineers who thrive on solving complex problems at scale while doing it with impeccable quality. An ideal candidate has prior expertise in generative AI, software engineering skills, technical aptitude, communication skills and a collaborative working style. The scientist should focus on evaluation metrics to make purpose-built LLMs to infuse AI in productivity scenarios. Additionally, they should be comfortable with the end-to-end ML/AI solutions development process, starting from understanding the customer business problem and ending with production implementation of machine learning pipelines. As part of the role, they will also work with a globally diverse team of applied scientists and engineers who are building AI platforms, models and products. They are expected to drive growth mindset and embrace the rapidly evolving innovations and breakthroughs in this field. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, plan, and execute experiments to evaluate models, datasets, and metrics for product impact. Define, evaluate, and assess evaluation metrics, including fairness and bias, contributing to ethical AI and privacy policies. Document results/progress and share findings to promote innovation. Conduct model and experimental evaluations including A/B testing, shadow testing, and other validation techniques. Implement and fine-tune neural network architectures, including transformer-based models. Work on frontier models to push AI innovation boundaries. Partner with research teams to integrate cutting-edge ML technologies into products. Collaborate with product and platform teams to design AI-powered experiences. Build and deploy ML models, develop data pipelines, and manage training/test datasets. Work collaboratively with cross-geo teams at flexible hours while fostering a healthy and inclusive environment. Qualifications Educational Background: Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Electrical Engineering, or other related technical fields (e.g., mathematics, physics, statistics, or similar). Experience: 3+ years of experience working with machine learning libraries to solve real world data science problems Skills: Proficiency in Python, scripting, AI efficiency tools. Experience in large language model architectures (e.g. Transformer, etc). Strong foundation in classical machine learning techniques and statistics. Prior experience in model and experimental evaluations like A/B testing, shadow testing etc. Experience handling real-world noisy data. Demonstratable experience with software engineering principles, parallel/distributed computing, and cloud technology platforms (e.g. Azure etc.) Proficiency with object-oriented programming practices. Problem-Solving: Ability to understand complex business contexts and solve open-ended problems. Proactive mindset focused on optimizing solutions for business impact. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40352 Jobs | Dublin
Wipro
19655 Jobs | Bengaluru
Accenture in India
18055 Jobs | Dublin 2
EY
16464 Jobs | London
Uplers
11953 Jobs | Ahmedabad
Amazon
10853 Jobs | Seattle,WA
Accenture services Pvt Ltd
10424 Jobs |
Bajaj Finserv
10110 Jobs |
Oracle
9702 Jobs | Redwood City
IBM
9556 Jobs | Armonk