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Manappuram Finance (MAFIL)
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Regional Technical Support Engineers

Regional Technical Support Engineers

Manappuram Finance (MAFIL)

3 - 6 years

3 - 7 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:1 hour ago| Platform:

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Skills Required

application software problem solving networking software installation customer support technical support chat desktop engineering installation computer hardware desktop support troubleshooting technical documentation communication skills servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Regional Technical Support Engineer to join our team at Manappuram Finance Ltd. The ideal candidate will have a strong technical background and excellent problem-solving skills, with 2-5 years of experience in the field.

Roles and Responsibility

Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve complex technical issues related to software applications.
Collaborate with cross-functional teams to identify and implement solutions.
Develop and maintain technical documentation and knowledge base articles.
Conduct training sessions and workshops for customers on new features and updates.
Analyze customer feedback and provide recommendations for process improvements.

Job Requirements

Strong understanding of software applications and technologies.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Strong analytical and troubleshooting skills.
Experience with customer support and service.
Familiarity with technical support tools and methodologies.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Manappuram Finance (MAFIL)

Financial Services

Malappuram

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Regional Technical Support Engineers