Regional Sales Trainer

Role & responsibilities

As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs.

Training Program Development:

• Collaborate with stakeholders to understand the specific needs and objectives of the training program.
• Contribute in designing and developing training materials, modules, and assessments.
• Ensure the training program aligns with the organization's goals and sales strategies.

Hiring and Onboarding:

• Participate in the hiring process to identify and select suitable candidates for retail sales roles.
• Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program.

Training Delivery:

• Travel across the territory stores constantly to deliver the training.
• Training delivery, pre and post assessments including toll gate assessments and certifications.
• Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques.
• Utilize various training methods to accommodate different learning styles.
• Implement assessments and certification processes to evaluate trainee performance.
• Manage KPIs and deliver the targets.
• Improve the skills of low performing employees.
• Frequent travelling across the region to retail stores for face to face training delivery.

OJT and Performance Management:

• Support on-the-job training for sales executives post-certification.
• Monitor and evaluate the performance of sales executives, providing constructive feedback and support.
• Collaborate with central teams to implement continuous improvement strategies.