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Mahindra Mahindra Limited.
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Regional Sales Business Manager

Regional Sales Business Manager

Mahindra Mahindra Limited.

13 - 18 years

40 - 45 Lacs

chennai bengaluru

Posted:None| Platform:

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Skills Required

rca sales planning action plan channel sales customer handling regional sales business management customer experience management customer engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities & Key Deliverables

Overall Areas:

Sales
Drive overall volume & market Share Ensure authentic and correct market information flow to all stakeholders Devise actions based on RCA Monitor dealer profitability Overseeing Manpower Productivity & Adequacy Team Handling for respective states Provide timely insights to Marketing & Sales Planning Service & CX Drive service revenue for state Manage end to end customer centricity, and service satisfaction Ensuring customer handling for escalations Overseeing Customer engagement practices Process Ensure process adherence and corrective action plan implementation at state level

Functional Skills:
Ability to drive business (channel sales specifically) Ability to understand product technicalities

Behavioral Skills:
Handle ambiguous situations Unlearn from previous experiences Take complete ownership of delivery and teams Understand premium customer segment Form & manage relationships with peers and channel partners Display high resilience

Experience

More than 13 years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling

Industry Preferred

Auto background (Must) (Auto EV Preferred, and is directly correlated with time to productivity/success)

Qualifications

BE / B tech + MBA

General Requirements

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Regional Sales Business Manager