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0 years
0 Lacs
Hyderabad, Telangana, India
On-site
DESCRIPTION The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. Roles And Responsibilities: Fluency in Italian. Required B2.2 proficiency. This Includes, But Is Not Limited To: Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc. Identify patterns emerging in the audits and contribute to process/program improvements Provide timely response to stakeholders on related tasks as per SOP and SLA Systematically escalate problems to the relevant owners/ teams according to process Maintain records of day to day work by updating trackers or workflow tools Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks Understand performance metrics for driving business goals Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in. Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes based on business requirement) Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement))) Work from Office Role Key job responsibilities The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. This Includes, But Is Not Limited To: Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc. Identify patterns emerging in the audits and contribute to process/program improvements Provide timely response to stakeholders on related tasks as per SOP and SLA Systematically escalate problems to the relevant owners/ teams according to process Maintain records of day to day work by updating trackers or workflow tools Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks Understand performance metrics for driving business goals Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in. Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes based on business requirement) Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement))) Work from Office Role BASIC QUALIFICATIONS Bachelor’s degree, Fluency in Italian. Required B2.2 proficiency 10-24 months of work experience Good communication skills - should be able to facilitate flow of translated information (Italian to English and vice-versa) between teams internal/external Proficiency in Excel (pivot tables, VLOOKUP) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Analyze basic case level inputs and identify predictors / causes of business related problems and improve delivery / customer experience by case-level corrections Identify and uncover areas of opportunity and highlight the same to managers. Collaborate with intra-space multiple resources as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of programs. Do root-cause analyses (when needed) within the space subject to availability of data Logistics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3038894
Posted 15 hours ago
0 years
4 - 10 Lacs
Ghaziabad
On-site
Posting Date: 11 Aug 2025 City: Ghaziabad Location: Ghaziabad, IN Contract Type: Permanent Division: International Certification Level of experience: Junior RINA is currently recruiting for a Credit Control Advisor to join its office in Ghaziabad within the International Certification Division. Mission The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. Key Accountabilities The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures. Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel). Education Bachelor’s Degree in Economics or Business Administration Finance Management High School Diploma/GED Qualifications Solid basic accounting knowledge Proven experience in achieving targets with tight deadlines Ability to understand credit reference contracts and related contractual obligations of the parties involved · Proficiency in MS Office and databases, with particular reference to MS Excel · Strong communication and interpersonal skills Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required. The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyone's opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
Remote
DESCRIPTION This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports BASIC QUALIFICATIONS a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports PREFERRED QUALIFICATIONS a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 - 1 Lacs
India
On-site
HR Recruiter Intern Stipend: 15000/- Must have own Laptop About the Role We're looking for a motivated and enthusiastic HR Recruiter Intern to join our team. This is an excellent opportunity to gain hands-on experience in the fast-paced world of talent acquisition. You'll play a key role in supporting our recruiting efforts, from sourcing and screening candidates to coordinating interviews and helping to ensure a positive candidate experience. Key Responsibilities Sourcing Candidates: Assist in identifying and attracting qualified candidates through various channels, including online job boards, social media, and professional networks. Resume Screening: Review resumes and applications to assess candidate qualifications and match them with open positions. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers. Candidate Communication: Serve as a point of contact for candidates, providing updates and answering questions throughout the recruiting process. Who We’re Looking For Currently pursuing a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. Excellent communication (written and verbal) and interpersonal skills. Strong organizational skills and attention to detail. Ability to handle confidential information with discretion. A proactive attitude and a willingness to learn. Job Types: Full-time, Internship Contract length: 6 months Pay: ₹8,000.00 - ₹15,000.00 per month Work Location: In person
Posted 15 hours ago
10.0 years
0 Lacs
Kurla, Maharashtra, India
On-site
Ashland India Private Ltd Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious? Are you always solving? Then we’d like to meet you and bet you’d like to meet us. Ashland has an exciting opportunity for a Hazard Communication Lead to join our team at our Mumbai IN location. This is a very visible, significant role within the Company and the Regulatory Affairs function. This position will report to the Manager, Regulatory Affairs. The responsibilities of the position include, but are not limited to, the following: Expert knowledge of and ability to apply classification to chemical components according to country specific GHS regulations for all physical, environmental and health hazards. Apply classifications of Dangerous Goods according to the UN Orange Book guidelines Experience in conducting research of available toxicological characteristics using online databases and other sources of information. Ability to evaluate the toxicological data to determine relevancy and quality. Evaluate hazard communication regulations and the related SAP EHS expert rule logics. To identify and lead management of change processes based on changing component and product classification and change in raw material composition. To identify and help to streamline processes resulting in higher efficiency and increased output. Be able to lead process improvement initiatives. Maintain awareness of new product/chemical safety legislation and changes to regulations impacting products and businesses. Provide training to new team members, regulatory colleagues, and business partners on issues, requirements, and processes. Experience of authoring and reviewing GHS compliant SDS’s including eSDS’s and labels. Experience of implementing ACC’s product safety code, doing risk prioritization, risk characterization and determining risk management measures. In order to be qualified for this role, you must possess the following: Doctorate/Masters/Bachelors degree in Toxicology, Pharmacology, Biochemistry or other relevant scientific field. 10+ years’ experience in GHS hazard classification of components and mixtures. Experience in conducting toxicology/ecotoxicology hazard assessments. Expert knowledge of global hazard communication regulations (GHS, CLP, OSHA HazCom, etc). Knowledge of related regulations. (TSCA, REACH, Prop 65, etc.). The Following Skill Sets Are Preferred Technical knowledge – toxicology, ecotoxicology, and general/ organic chemistry (in context of Hazard Classification), as well as Hazard Communication, Global Regulations, and Dangerous Goods classification SDS authoring certification Attention to detail Service oriented and sensitive to business needs without losing focus of legislative requirements Good analytical and problem-solving skills Be willing to be innovative and function effectively as a team player. Results oriented and self-motivating Bias for action, capability to define, evaluate and take risks Strong interpersonal skills Excellent communication skills both written and oral (in English) Strong intellectual curiosity appetite for exploring new and previously uncharted territories Openness to change and ability to think out of the box Excellent presentation skills In more than 100 countries, the people of Ashland LLC. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, personal care and pharmaceutical. Visit www.ashland.com to see the innovations we offer. At Ashland our vision is to be a leading, global specialty chemicals company whose inspired and engaged employees add value to all we touch. In fact our people, employees, customers and vendors define who we are. They are the driving force behind everything we do. Not only do we value our customers but we value our employees, and we work to offer them a dynamic and challenging environment. We hold ourselves to high standards at Ashland, and we value integrity and honesty. Ashland has a history of attracting the best people and keeping them. The reasons are simple: industry competitive salary and benefits, pay-for-performance incentive plans and a diverse work environment where employees feel challenged and valued. People come to Ashland and stay. As a growing Fortune 500 specialty chemicals company, we offer opportunities for development and advancement throughout our global organization. Our values define who we are and what we care about as a company. If you are looking for a relationship with a company instead of simply a job, this may be a great fit. Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. NOTE: We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.
Posted 15 hours ago
5.0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. SPEG team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Work days – Sunday - Thursday Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
1.0 - 3.0 years
1 - 3 Lacs
Lucknow
On-site
Job Description: IT/Non-IT Recruiter Job Title: IT/Non-IT Recruiter Location: Lucknow Employment Type: Full-time Experience Required: 1–3 Years About the Role We are seeking a dynamic and results-driven IT/Non-IT Recruiter to join our talent acquisition team. The role involves sourcing, screening, and hiring qualified candidates for both technical and non-technical positions across various domains. You will play a vital role in building a strong talent pipeline and ensuring a seamless recruitment process for our organization. Key Responsibilities · Collaborate with hiring managers to understand job requirements and team needs. · Source potential candidates through various channels including job portals, LinkedIn, social media, employee referrals, and networking events. · Screen resumes, conduct initial interviews, and assess candidates for technical and cultural fit. · Manage the full recruitment life cycle — from job posting to onboarding. · Maintain and update the applicant tracking system (ATS) with accurate candidate data. · Negotiate offers and manage the candidate experience to ensure high levels of engagement. · Develop creative recruitment strategies to attract top talent. · Stay updated on industry hiring trends and best practices. Required Skills & Experience · Bachelor’s degree in Human Resources, Business Administration, or related field. · 2–6 years of recruitment experience, with exposure to both IT and Non-IT roles. · Proven track record of hiring for roles such as software developers, network engineers, sales executives, customer service representatives, etc. · Strong knowledge of sourcing tools, recruitment portals, and professional networking platforms. · Excellent communication and interpersonal skills. · Ability to manage multiple open positions simultaneously in a fast-paced environment. Nice to Have · Experience working with ATS or HRMS tools. · Familiarity with employer branding strategies. · Understanding of recruitment analytics and reporting. Why Join Us? · Opportunity to work on diverse roles across industries. · Collaborative team culture that values innovation and ownership. · Competitive compensation and growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: Recruiting: 1 year (Required) Language: English (Required) Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 16/08/2025
Posted 15 hours ago
0 years
0 Lacs
Noida
On-site
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Previous Experience of managing multiple locations and vendor teams. Assist Assistant Manager/ Manager Soft Services for the smooth running of operations. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. To facilitate / handhold the Customers during all Client visits. Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipment’s, projectors and other requirements Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by client Routinely inspect all contracted services to ensure performance measures are being maintained. Achieve Client satisfaction as per Client expectations. Plan, organize and arrange internal events for any processes or business. Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. Timely inputs to Admin lead for any concerns Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities as required. Contribute to the Monthly Management Report to Client. Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews. Assist with the re-sourcing of other aspects of JLL’s operation as required. Perform other duties as required by JLL and Client. Carrying out Vendor Background Checks. Maintaining external employee data. Preparing floor register for Health and Safety Issues for CLIENT. Prepare SLA’s for Vendors. Compile and update site account details. Coordinate and organize events requested by business units of Client. Compilation of snag list for Defect Liability Period (DLP) of the assets and coordinating with vendors for the rectification. Assist in the preparation of Monthly Management Report and Quarterly Business Review reports. Assist in Cross audit Handle Cafeteria and Pantry Operations. Conduct internal audit for food and beverage vendor. Ensuring an adequate availability and supply of consumables relating to Pantry, Housekeeping services and Stationary Ensure serviceability of all machines related to pantry and kitchen services. Compile and follow-up Landlord issues through Landlord tracker. Follow-up with the vendor for timely submission of invoices. Regular training of all the soft services staff assigned. Ensure record maintenance for all activities monitored/conducted. Ensure attrition of assigned staff is less than 5% at all times. Performance objectives Meet or exceed best practice in provision of services through contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. To achieve excellence in preventive maintenance programs at Client with highest standards and ensure energy conservation practices. Achieve key performance indicators & Service level agreement targets. To provide comprehensive facility and contract management for Client, with a focus on continuous improvement. Compliance with the Service Level Agreement established between JLL and Client. Perform as per KPI stipulated by Facilities Manager. Ensure delivery of Specific Responsibilities as assigned. Adherence to training schedules/52-week calendars Sound like you? To apply you need to be: Facility Executive will have responsibility for the management of a wide range of on-ground issues & to provide timely inputs to ensure smooth day-to-day operations. Facility Executive will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills. Good interpersonal skills. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you... Location: On-site –Noida, UP Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 15 hours ago
0 years
4 - 9 Lacs
Noida
On-site
Job Description: The key responsibilities and areas of focus are: Ensure timely and accurate completion of all month end close activities in line with DXC reporting calendar. Providing financial reports that accurately reflect financial performance of the offering/Org being managed. Perform financial analyses including budgeting, trend analysis, forecasting, and financial modeling. Develops recommendations from information and results; considers and conducts additional analyses as appropriate Ensure forecast accuracy at the Offering level through financial modelling and analysis and providing decision making information to business, to include risk and operations related to the forecast Support processing of manual JVs, Accruals, Amortisations, prepaid expenses review, CCOW PO management. Residual management (tracking & work towards better utilization, Utilization analysis, Tracking of Cost optimization plans, support to drive value attainment plans of delivery. Track key KPI like Utilization, pyramid, cost per person (CPP) through key programs. Ensure a complete understanding of the cost at the Offering, including the basis of labor charges and non labor charges. Assists in developing financial controls, procedures, systems, and forecasting techniques. Manage and lead ad-hoc request from business and enable them with financial information and inputs for appropriate decision making. Build and maintain productive, beneficial relationships with Offering leadership, operations and delivery managers and other internal groups. Provides in-depth business insights and analysis for the variances against forecast and budget Work with Portfolio finance team in building rate card on yearly basis as this is key to Offering financial performance Build strong relationship with Finance leadership and other business functions like controllership, Corp FP&A, IT team across the organization. Provide executive support to leadership on presentations. Qualification and experience: Bachelor's degree or equivalent combination of education and experience. CA or MBA preferred. 4 to 6 or more years of business finance or FP&A experience At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 15 hours ago
2.0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 - 0 Lacs
Noida
Remote
JOB DESCRIPTION Role: Brand Awareness Intern Company: Recruiting Genie LLP Location: Primarily Remote | Weekly in-person sync-ups (Sector 62 – Haldiram area) Stipend: ₹5,000 – ₹8,000/month (fixed) + Performance-based variable (quarterly) Duration: 3-6 Months Working Days: Monday to Saturday, 10:00 AM – 7:00 PM Reporting To: Founder Start Date: Immediate PPO Available Only for candidates residing within 1-hour travel distance from Sector 62, Noida About the Role: We’re looking for a proactive and creative Brand Awareness Intern to boost the digital visibility of both Recruiting Genie LLP and our founder Abhishek Gangwar . This role blends content creation, social media management, and personal branding — ideal for someone who enjoys marketing and storytelling. Responsibilities: Personal & Founder Branding: · Draft and schedule engaging posts for LinkedIn (founder insights, hiring stories, client wins). · Turn real experiences into short-form content like quotes, tips, or storytelling reels. · Monitor and grow the online presence of Abhishek Gangwar across platforms. Social Media & Content: · Create content for Instagram, LinkedIn & Facebook — carousels, reels, job updates, behind-the-scenes. · Run weekly campaigns like “#HiredByGenie”, “Internship Diaries”, or “Genie Tips”. · Manage community responses (DMs, comments, engagement polls). Campaign & Awareness Strategy: · Suggest content themes (e.g. “Hiring Tip Tuesday”, “Startup Saturdays”). · Build and schedule content calendars for consistent posting. · Track engagement metrics and propose new ideas. What We’re Looking For: · Good English writing and creative thinking skills. · Comfortable with tools like Canva and Instagram/LinkedIn basics. · Interest in recruitment, startups, or personal branding. · Bonus: Any prior experience handling college pages, personal blogs, or brand pages. What You’ll Gain: · Real-world experience managing professional branding. · Direct mentorship from the founder. · Internship certificate + recommendation letter. · LinkedIn visibility (your work will be credited where possible). · PPO (Pre-Placement Offer) for high performers. How to Apply: Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48 For Queries: +91-9667517818 | team@recruitinggenie.in Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 - ₹8,000.00 per month Application Question(s): For how long you're available to be in this internship? We offer PPO (pre-placement offer) upon completion & good performance during this internship. Language: English (Required) Work Location: Remote
Posted 15 hours ago
0 years
0 - 0 Lacs
Noida
Remote
JOB DESCRIPTION Role: HR & Operations Intern Company: Recruiting Genie LLP Location: Primarily Remote | Weekly in-person sync-ups (Sector 62 – Haldiram area) Stipend: ₹5,000 – ₹8,000/month (fixed) + Performance-based variable (quarterly) Duration: 3-6 Months Working Days: Monday to Saturday, 10:00 AM – 7:00 PM Reporting To: Founder Start Date: Immediate PPO Available Only for candidates residing within 1-hour travel distance from Sector 62, Noida About the Role: · Assist in sourcing and screening candidates for active roles · Schedule interviews and coordinate with clients and candidates · Maintain trackers, databases, and documentation in Google Sheets/Docs · Draft JDs, messages, and email templates for hiring outreach · Support in coordinating with clients and other stakeholders · Help manage calendars, task lists, and follow-up reminders · Take structured notes during meetings and track action items · Assist in basic admin tasks like travel bookings or online research · Work closely with the Founder to ensure smooth daily execution You’re a Good Fit If You Are: · Have completed graduation/post-graduation (not pursuing full-time college) · Reside near Noida and are open to weekly offline sync-ups · Are interested in recruitment, HR operations, and startup growth · Are detail-oriented, proactive, and good with coordination · Are comfortable using WhatsApp Web, Google Drive, and LinkedIn · Can manage multiple tasks and stay organized under deadlines · Are fluent in English & Hindi (written and spoken) What You’ll Gain: · Hands-on experience in HR operations, hiring, and startup execution · 1-on-1 mentorship from the founder · Certificate & Letter of Recommendation · Possibility of a Pre-Placement Offer based on performance · Opportunity to grow into a full-time HR/Recruitment Coordinator role This internship is perfect for someone who wants to build practical HR and business coordination experience from day one. How to Apply: Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48 For Queries: +91-9667517818 | team@recruitinggenie.in Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 - ₹8,000.00 per month Application Question(s): For how long you're available to be in this internship? We offer PPO (pre-placement offer) upon completion & good performance during this internship. Education: Bachelor's (Required) Language: English (Required) Work Location: Remote
Posted 15 hours ago
0 years
0 Lacs
Noida
On-site
Job Description: About the job Position Overview The Talent Acquisition Coordinator will primarily work with the Talent Acquisition team across APAC office of AML RightSource. This role requires adaptability in an ever-changing and fast-paced environment, outstanding people skills, and strong administrative and organizational support in the scheduling, interviewing, and hiring of AMLRS employees. Key Responsibilities TA Intern Coordinator is expected to pursue and handle increasing responsibility. Essential duties and responsibilities include (but are not limited to) the following: Overall administrative and recruiting support of the Talent Acquisition team through job postings, candidate communication, and interview scheduling and coordination. Timely and professional communication with candidates throughout the interview process. Dispositioning and updating candidates status on ATS post interview, selection and offer stages Manage post selection and pre-onboarding documentation post offer is extended to the candidates and engage with candidates as per 30-60-90 days’ notice timelines. Prepare details of new hires for HR Operations to execute BGV and other joining formalities Update daily interview tracker for recruiters and real time update on offers. Schedule phone, video and in-person interviews for Recruiters and Hiring Managers. Proactively follow-up with interviewers regarding feedback on candidates. Organize candidates’ data (e.g. resumes, assignments and contact details) in internal databases and ATS. Work with universities/colleges and technical programs as well as other resources in sharing career opportunities. Ad Hoc recruitment related duties including, but not exclusive to, Sourcing, Pipelining, candidate screening as required and capacity allows Required Qualifications Successful candidates will demonstrate a history of outstanding extracurricular and academic interests as well as relevant experience and skills including: 0-6 months of work experience, preferably in a recruitment coordination role/ or an internship in HR is mandatory. Demonstrated teamwork experience through academic, professional, and/or extracurricular activities Strong administrative, organizational, and multitasking skills with an eye for detail. Exceptional proficiency in written and verbal communication Graduate degree or PG in Human Resources is preferred. Understanding of ATS Workday will be good to have. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Posted 15 hours ago
2.0 - 5.0 years
3 - 7 Lacs
Lucknow
On-site
Job Req ID: 47822 Location: Lucknow, IN Function: Retail About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Store Manager Job Level/ Designation M1/ Manager Function / Department Retail Location Lucknow Job Purpose Overall responsibility for activities at a Vi store spanning customer service, store-level sales and revenue targets across all products (voice–post-paid/ prepaid, data etc.) Execute marketing promotions, display and store experience schemes Key Result Areas/ Accountabilities Sales Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vi store Ensure and monitor quality of acquisition through the store Revenue: Deliver revenue targets for the store Increase revenue per footfall by aiding customers’ purchase decisions RoI Achieve profitability (Return on investment) targets for the store Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service Manage churn and achieve customer satisfaction for walk-in customers Store Management Ensure adherence to store processes in terms of documentation and systems Ensure infrastructure / store upkeep Maintain availability of stock at the store while adhering to norms Ensure appropriate placement of pop-ups and product displays at store Marketing Execute marketing, branding and promotion activities Ensure fliers/ brand POS are available at store Resolve channel-specific issues within specific timelines People Resolve store-specific issues within specific timelines Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance Ensure that the Health Safety and Well-being norms are adhered to Core Competencies, Knowledge, Experience Critical Success Factors Continuous Learning & Empowering Talent Building Team Commitment Leads Decision Making & Delivering Results Threshold Functional Competencies Products, Services and Technology Knowledge - Consumer Differentiating Functional Competencies Sales Planning and Forecasting Solving Problems Experience 2 – 5 years Experience of retail store and customer relationship management Revenue Target achievement and cost management Must have technical / professional qualifications Essential : Graduation Desired : Full–time post - graduation in business management/MBA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 15 hours ago
0.0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
Remote
DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
Uttar Pradesh
Remote
DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers resolve customers’ technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings. A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 7 PM to 4 AM IST or 11 PM to 8 AM IST. You are expected to work in night shifts hours based on business requirements. Key job responsibilities Key Expectations Of The AWS India Support Manager Include Manage the day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met. Drive personnel management ensuring the engineers have what they need to provide best-in-class support. Participate in Hiring Process to hire and build/grow team of Support Engineers in India. Influence Sr. Support Engineers and development teams to improve the customer support experience. Propose, drive, and implement initiatives within the support organization to maximize the customer support experience. Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career. Handle escalations and guide engineers to the proper teams by diving deep into the problem. Drives effective business and technical discussions. A day in the life Apart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. There is no after hours on-call or mandated overtime in this role! About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Bachelors / Master’s degree in Information Technology / Computer Science / Any engineering domain. ; 9+ years of experience in Information Technology. Out of which, 2+ years of experience in managing team as manager. Good understanding of web related technologies, Systems administration (Linux and/or Windows) and Networking (DNS, TCP/IP, SSL, DHCP, Load Balancing). ; Strong experience in one of the technical domains – DevOps/Deployment Orchestration Management Configuration Management. Fair understanding of Continuous Integration technology (e.g. Kubernetes, Docker, Jenkins, Ansible Chef, Puppet, or related tools) ; Expert level of knowledge in any one of the following: operating system / storage / network / security / database administration / cloud infrastructure. Ability to understand service architecture and operational parameters, to effectively manage and handle complex escalations. Good experience on hiring candidates, mentoring and developing employees in their career. ; Analyze, leverage data and metrics, both qualitative and quantitative to take decisions. Preferred Qualifications International experience is an added bonus. The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader must have a track record of achieving that balance. AIML skills is preferred. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Telangana Job ID: A2830851
Posted 15 hours ago
0 years
2 - 4 Lacs
Jaipur
On-site
Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! In Karmaventura, our mission is to wow our customers with unforgettable, authentic, and responsible travel experiences in the Indian subcontinent (India, Sri Lanka, Nepal, Maldives). As a highly motivated, proactive, and passionate Travel Specialist for Karmaventura, you will plan, design, and sell life-changing trips to the Indian subcontinent (India, Sri Lanka, Nepal, Maldives). In this role, you will have the opportunity to deliver great customer service from first contact to the end of their trip, develop new products, and help our clients make the most informed buying choice possible. Karmaventura is a new brand, therefore, we are highly interested in finding someone who is very motivated to grow with the brand. By joining the Ventura TRAVEL family, you will be offering authentic, interactive, and innovative travel experiences. We want our travelers to enjoy the enriching culture and beauty of the country while being immersed in interactive group activities with the locals and unforgettable travel experiences. On daily basis you will Offer advice to our customers before, while and after the trip (by phone and e-mail). Provide a unique sales experience by phone and email that will help us to reach your goals. Work on the content in German for the website: you create new material on a regular basis, or you translate existing texts from English. Coordinate the trip of our guests with internal and external service providers (e.g. flights department, local providers, guides and other) ensuring the extraordinary quality of the trips we offer. Design of amazing trips that will delight your customers. Negotiate the services and prices with the local service providers, getting the best deals for Karmeventura and our clients. Focus on the traveler—offering world-class customer service that actually address customer needs. Identify opportunities to apply AI and take initiative to implement solutions. The basics that you bring along Great communication skills, both on a verbal and written level, in English, German (native level) & Hindi (a big plus). You are passionate about being in contact with our clients (both by phone or via email). You have a good understanding of how to sell a travel product. You are passionate about the Indian subcontinent (India, Sri Lanka, Nepal, Maldives) and have travel experience there. It's fun to be around you, and your future colleagues enjoy working with you. And last but not least: you bring a positive attitude and remain calm under stress. You can impress us even more with Good knowledge of Hindi for partner communication is a big plus. Experience in tourism industry and especially tour-operator. Sales and customer service experience. Software skills. What we promise you Freedom to be creative in achieving results. International & friendly working environment. Quarterly Social Days and Team Events. Work out of other offices in the Ventura network around the world. Opportunity to constantly learn and grow. We care about the well-being of our employees (regular O3, satisfaction surveys etc.) Yearly 2-week-offsite , if we achieve our goals. Participation in the overall company's profits. Visit our Career Page to get more insights into our office life. Curious? You are looking for a job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position and on top of that share our values? Then, we are looking forward to receiving your application in English. Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
Posted 15 hours ago
2.0 years
5 - 7 Lacs
Jaipur
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
3.0 years
0 Lacs
Rajasthan
On-site
DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of business analysts, program managers or area managers. Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
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