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10.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary JOB DESCRIPTION If you are looking for an opportunity in Project & Solutions Sales for PAN India, Emerson has this exciting role for you! The Project & Solution Sales Manager will be responsible for Order Inflow and Revenue for Projects and Solutions Business for PLC, SCADA and VFD based automation projects. In this Role, Your Responsibilities Will Be: Managing Order Inflow and Revenue for Projects and Solutions Business Excellent Customer Connect with Large EPC, Consultant and End User Customer Base both at Decision Making Leadership Level and Specs Generating Working Level for segments like Renewables, Infrastructure, Factory Automation Industries To undertake exhaustive customer connect activities for Demand Creation, Lead Generation, Specifications Implanting and Customer Preference Creation Critical understanding of the relevant competitor offerings portfolio and key sales region specific competitor strategies Responsible for complete Discrete Automation Projects and Solutions Customer Base Management Achieve Linearity in Solutions Sales so as to ensure smooth revenue and AR PD Management undertaken Planned Customer Connect Activities on a regular with efficient CRM initiatives Ensure and Maintain Good interpersonal relationship within the BU and also with other BU stakeholders to ensure an amicable and cohesive sales growth environment Who You Are: You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remains calm and composed, even when things are uncertain. You observe situational and group dynamics and selects best-fit approach. For This Role, You Will Need: Minimum 10-12 years of proven experience in Automation and Projects & Solutions Sales fiof Major Industrial Automation Brands Knowledge & Overall understanding of Process and Discrete Industry (Factory Automation) Outlook in India Expertise in Automation, PLC, and SCADA Preferred Qualifications that Set You Apart: Bachelor's degree or any equivalent in Electrical, Electronics, Instrumentation and Automation Engineering or any related field Proficient in MS Office Suites such as MS Excel, Word, and PowerPoint Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Show more Show less
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Lead Sourcing Commodity Strategy Development, Implementation and Communication, Develop key/important strategic suppliers to support better plan (i.e. localization and bringing Global Footprint ), Develops and execute negotiation strategies to deliver sourcing & cost reduction targets Responsibilities Negotiate and achieve YOY cost reductions through development & utilization of analytical tools to deliver Best-In-Class pricing (Cost Models, Benchmarking, Market Intelligence). Lead negotiations with Global suppliers. Create and manage annual/multi-year pricing agreements, and negotiate deliverables with the supply base (i.e. price, timing) with management support Create and Process Purchase orders Purchase goods , materials , components or services in line with SOW Coordinate with category Manager / Category Execution and cross -functionally to communicate issues related to parts availability , inventory level set ups , packaging , logistics , and others Work with CFT to resolve supplier invoicing and Payment discrepancies Support implementation of risk mitigation , cost reduction and inventory management plans Qualifications Bachelor’s Degree in Engineering with Strong 1-4 years of Indirect Purchasing Experience in Automobile Indistry Excellent analytical and problem solving skills including good communication skills (written and verbal) Ability to drive towards desired cost structures with an understanding of cost drivers Clear recognition of the cost pressure on sourcing in the region with low volume to match with High Volume Mrakets Able to implement structured supplier meetings to drive gap identification and closure Self starter in Own activities Willing to teach and share experience with team member Demonstration of the ability to develop strong commodity knowledge Good Team Player Basic knowledge of Microsoft applications (Excel, Power Point ,Word) Quick learner with Good analytical skills Ability to plan workload and manage time to respond to business needs Flexibility to work in different shift timings per business needs Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Dataction Dataction is a new age technology services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors. At Dataction we connect every dot and reimagine every business process. Our lean, agile, and consultative approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. They help our clients make decisions that deliver immediate and measurable outcomes, justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our customers. To know more about Dataction, please visit https://dataction.co Job Purpose We are looking for a Research executive to support BD team member with secondary research. You need to maintain the databases related to reach out campaigns or companies or contacts of international markets. Your Responsibilities Work on daily assigned task of secondary research. Working knowledge or less knowledge of working on different research platforms such as Apollo, Lusha, DiscoverOrg, RocketReach or ChatGpt for prompt building of databases. Perform hygiene checks on all worked data base on periodic bases. Ensure the campaign database is well maintained and scrubbed for real time info at all times. Provide basic and accurate information via email or conference calls. Receive, sort and distribute databases as per the requirement. Maintain different database files on system and online in real time. Ensure proper utilization of research platforms as per the taken subscription. Update databases of different sectors, geographies as needed for campaigns. Keep updated records of campaign databases. Perform sanitization activities on periodic basis on campaign data. Skill Sets/Experience We Require Eager to learn and grow in secondary research space. Proficiency in Microsoft Office Suite, HubSpot or any leading CRM. Hands-on experience with excel, ppt for internal consumption. Professional attitude and appearance. Good written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Why should you join Dataction? Fairness, Meritocracy, Empowerment, And Opportunity Are Pillars Of Our Work Culture. In Addition To a Competitive Salary, You Can Look Forward To Great work-life balance through hybrid work arrangement. Company funded skill enhancement and training. Exciting reward and recognition programme. Opportunity to bond with colleagues through exciting employee engagement initiatives. Great on the job learning opportunity through involvement in new product/ ideation teams. 60 minutes with the CEO each quarter to pick his brains on any topic of your choice. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Join our Team About Ericsson : At Ericsson, we're on a mission to push the boundaries of what's possible in the world of telecommunications and ICT. We're looking for dynamic individuals who are passionate about driving organizational success through strategic people initiatives and fostering inclusivity and performance excellence. We believe that by embedding our values into our everyday way of working and being committed to operational excellence and integrity at all levels, we can adapt, compete, and succeed. Role Overview: As a People Business Partner at Ericsson, you'll play a pivotal role in shaping our People Story, ensuring a positive employee experience that aligns with our core business objectives. You'll integrate our people philosophies, provide clarity in decision-making, and foster a culture of empowerment. Key Responsibilities: People Strategy Implementation: Lead the implementation of the People Strategy for the function, ensuring alignment with organizational goals and objectives. Translate strategic needs into actionable plans and initiatives, driving execution on the ground. People Analytics: Utilize People analytics to analyze data trends, identify opportunities, and measure the effectiveness of HR programs and initiatives. Provide insights and recommendations to drive continuous improvement and inform decision-making to business. Develop proactive solutions to address challenges and drive continuous improvement. HR Operations: Manage day-to-day HR operations, including employee onboarding, offboarding, and data management. Legal & Compliance (L&C): Collaborate with internal Legal & Compliance (L&C) teams on people-related issues, ensuring adherence to necessary statutory compliances and legal frameworks. Provide guidance and support on compliance matters to mitigate risks effectively. Talent Acquisition: Demonstrate a good understanding of Talent Acquisition (TA) processes and operational knowledge. Partner with hiring managers to identify staffing needs, develop recruitment strategies, and facilitate the hiring process to attract top talent. Organizational Development: Lead initiatives to foster a positive work environment and promote employee engagement and retention. Collaborate with leadership to implement change management strategies and drive cultural transformation initiatives. Work closely with country people teams, subject matter experts, and global teams to co-create solutions and share best practices. Foster collaboration and knowledge sharing across teams to drive organizational alignment and effectiveness. Talent & Reward: Develop a strong performance culture through clear expectations, influence diversity standard methodologies & inclusion programs, and manage pay and recognition-related matters, including compensation benchmarking and salary fixation processes. Support employee development initiatives, including performance management, talent reviews, and succession planning. Employee Relations: Serve as a trusted advisor to employees and managers, providing guidance on employee relations issues, conflict resolution, and performance improvement plans. Conduct investigations and recommend appropriate actions in alignment with company policies and legal requirements. Governance on Critical People Metrics: Drive governance on critical people metrics by instituting robust systems and processes to monitor key performance indicators effectively. Implement mechanisms to track and analyze data, enabling informed decision-making and continuous improvement. Team Player: Demonstrated ability to effectively collaborate and communicate with diverse teams, fostering a cooperative and inclusive work environment. Requirements/ Eligibility Criteria Education: Master's degree in Human Resources. Excellent analytical and presentation skills, Proficient in Microsoft Office (should be hands-on in MS Excel, handling large amounts of data and ability to make PowerPoint Presentation in a fast-paced environment) Minimum 5 years (ranging between 5 to 8 years) of shown experience in HR/People Function. Entire gamut of Human Resources and Disciplines Knowledge (TA, TM, L&D, TR, WFP&A – basic knowledge in the areas mentioned is a must) Excellent articulation and communication skills, persuading & influencing, proactive, delivering results & able to work on tight deadlines. Should have a positive approach. Excellent stakeholder and relationship management. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Bangalore Req ID: 768210 Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description We are seeking an experienced team member with prior knowledge of analysing, financial experience to join our Financial Planning & Accounting (FPNA) team. 3-5 years of finance experience with specialization in Planning, forecasting, Financial Reporting, Cost Benefit analysis, Revenue/Cost recognition and accounting preferably in BFSI sector Responsibilities The responsibilities include: The candidate will Co-ordinate the budgeting submission process for PnL, Balance sheet lines, KPIs and other metrics to analyze the company’s financial performance for business reviews from Operational, technological and systems standpoint Work closely with business teams to align process, readiness and areas of improvement Ensure appropriate processes are in place for creating long range plans, Annual Budgets and Forecasts, including a strict mechanism of tracking actuals to budgets. Ensure accuracy and completeness of financial data for revenue, cost, assets and liabilities for accurate reporting and planning. Support automated and efficient processes to track all key KPI’s for the businesses supported to track the performance, identifying gaps Establish/Maintain planning processes to ensure compliance with regulatory requirements, audit/stat requirements, management reporting and group reporting. Work with technology team on finance initiatives to drive efficiency in the FPNA process, highlighting trends, outliers and areas of optimization across the portfolio. Support strategic plans including development of business case and assessment of impact to P&L, benefits quantification to enable effective benefits tracking and realization. Maintenance of current tools and technologies from process and operational standpoint Support project set-up in KGS, working in collaboration with internal, onshore and client stakeholders, involving key aspects viz. resourcing, technology set-up, knowledge transfer etc., and leading project to BAU mode in smooth and seamless manner. Reporting of issues of concern and risk to KGS Leadership, and where appropriate, to the client on a timely basis and pro-actively ensuring problems/issues are identified and solved. Aim to operate at industry best practice level, where applicable and initiate & support process improvements to achieve higher levels of efficiency & effectiveness to maximize productivity gains and achieve consistency in delivery across various delivery sites, as applicable. Drives operational excellence – Enable culture of continuous improvement through brainstorming and harnessing new ideas and solutions, evaluate opportunities for improvement and apply industry best practices and benchmarks and plan for contingencies and on-time delivery. Actively seek, embrace and act upon 360 feedback Qualifications Educational qualifications Accounting degree or MBA in Finance Work Experience 3-5 years of finance experience with specialization in Planning, forecasting, Financial Reporting, Cost Benefit analysis, Revenue/Cost recognition and accounting preferably in BFSI sector Mandatory Technical & Functional Skills Proven track record in leading and delivering cost efficiencies and productivity. Senior stakeholder experience in a global organization. Strong familiarity with bank’s financial systems and control frameworks Experience in FP&A process and technology transformation initiatives Key Behavioural Attributes/Requirements Analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business. Ability to be customer focused and drive results. Innovation mindset with understanding of AI tools to drive process and tech transformations #KGS Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Role- IT Admin Experienced Experience: Experienced 3-8 Years Location: Gurgaon (NCR/Local are preferred) Notice: Immediate preferred Shift- Night Shift Job Responsibilities: Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through the installation of applications and computer peripherals. Providing IT networks and technical services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customizing the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Other Benefits & Perks – ·Pick up and Drop Facility ( within 15 KM), ·Medical + accidental insurance ·Rewards & Recognition Programs- monthly, annually Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
India
Remote
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what you do, not where you go. For this role, we can hire anyone remote. About The Opportunity The ideal candidate will have significant experience in the area of payroll. They will also have the ability to interface with clients and to use critical thinking skills to resolve complex problems. What You’ll Get To Do Responsible for ensuring all aspects of the payroll cycle are processed, reconciled, audited, and transmitted accurately and timely for all assigned clients. Ensure accurate and timely processing of payroll impacting changes, payment, and payroll processing for assigned clients. Responsible for quality control and auditing to ensure accuracy and low error or defect percentage. Work with cross- functional internal partners to resolve client payroll matters and employee enquires. (Support and Contact Centre) Provide Payroll support services to clients according to Ceridian contract, legislative requirements, and business needs. Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs. Create, update, and review standard operating procedures (SOP) and perform quarterly documents reviews. Have an ‘I own it’ attitude about deliverables and projects from start to finish. Manage client and customer related task within the task management system ensuring all documentation is complete, accurate, and timely. Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements Proactively manage quarter and year end payroll auditing and processing. Reports to Associate Manager/Manager Promptly escalate exceptions to Associate Manager/Manager/Director Accountable for individual performance Achieve delivery of tasks in accordance with agreed schedules, procedures, and standards. Meet or exceed process KPIs. Drive customer satisfaction by providing high quality of service. Execute corrective and preventive action plans. Record key delivery data for metrics purposes Become the Subject Matter Expert in process. Be an effective team player Proactively highlight risks Ensure that complaints are proactively escalated Seek and respond to development feedback. Mentor & Coach new recruits in their process. Skills And Experience We Value Undergraduate or Higher Education At least 2 years of work experience in payroll processing. UK working hours (1 pm to 10 pm IST) Ability to work overtime (Weekday/Weekend) during year end season and including INDIA public holidays. What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Who We Are Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/ Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position: Senior General Manager - Record to Report (RTR) What You Will Do The Record to Report (RTR) department`s responsibility covers all complex strategic and operational activities of general accounting area. As a leader in the division, you will take full responsibility to drive activities within the area of responsibility, ensuring that the financial practices are in line with accounting policies. Responsible for the timely and accurate performance of the General Ledger process. To execute the operations of the Record to Report daily so the IBC operational excellence and customer service objectives are realized within the given guidelines and policies How You Will Do It Own end to end month end process for general account, revenue recognition, inventory management, balance sheet reconciliations, accruals, for manufacturing / project companies Experience in manufacturing industry / project company in a captive shared services environment with above skills Understands revenue recognition for milestone-based projects through Percentage of Completion accounting (PoC) - Revenue recognition for fixed price contract / milestone-based contracts Payroll, inventory, FX accounting HFM / One Stream experience Strong team leading experience and stakeholder management Ensure adherence to SOX and internal controls and to the process landscape Contribute ideas and action towards the continuous improvement of processes Support strategic projects and initiatives Show more Show less
Posted 1 day ago
12.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Job Description Contiem Private Limited, based out of Chennai India, is a wholly owned subsidiary of Contiem, Inc., headquartered in Annapolis, MD, USA. Contiem has and continues to build its product portfolio through acquisitions, integrations, partnerships and development. Contiem is a global company with additional offices in Sutton, UK and Sydney, Australia, collaborating and supporting businesses across the content management value chain. We are uniquely focused on providing effective content solutions designed to help our clients achieve their business objectives and compete at the highest level. Our clients include Boeing, American Express, Harper Collins, eBay, The Home Depot, Siemens, multiple standards bodies and government institutions. We are driven to be the best in our industry, continually challenging the status quo and ourselves. The Chennai office is globally aligned and demonstrates our Contiem culture of being performance-driven, supportive working practices underpinned by unique benefit practices and reward and recognition policies. The Ideal Candidate Contiem is seeking an accomplished Director of Sales and Account Management to drive revenues in India and APAC, through product and services sales with focus on Aerospace & Defense, Government, institutions, and across multinational companies, and commercial organizations. The Successful Candidate Will Have a proven track record of achieving or exceeding similar targets across geographies. Have a proven track record of selling to the Defense Industry, Government Institutions and Commercial organizations. Drive growth through both personal enterprise network and Contiem's target verticals. Demonstrate: A consultative, problem-solving approach to complex sales. A deep understanding of government and enterprise procurement processes. Winning and managing complex solution requirements and large cycle times. Consistent success in closing high-value deals. Creativity in pricing strategies that result in prospect conversions. Essential Duties & Responsibilities Position Contiems products, services, and solutions to help clients meet changing business and technology challenges. Consistently meet and exceed quarterly targets to achieve annual revenue goals. Ensure clients meet contractual payment plans. Consistently update HubSpot (Contiems preferred CRM) for real-time reporting and decision making. Cross-sell and up-sell through continuity of client relationships across projects. Stay up to date and knowledgeable of technology trends and competition. Deliver polished business presentations and product demonstrations, conveying business value and return on investment analysis, both remotely and in-person. Be the focal point for resolving client disputes. Leverage channel and technology ecosystem partners to achieve maximum success. Work closely with Product Managers, SMEs, and Delivery Teams to deliver solutions. Required Experience Mandatory Requirements & Qualifications: Bachelor's degree and management qualifications from a reputed university. At least 12 years of relevant experience in enterprise sales. A well-rounded, business-savvy professional who understands the documents, enterprise content, and data management markets and can identify sales opportunities. Proven success in an outbound software and/or technology products and services sales environment, closing Enterprise Accounts with complex sales cycles for all verticals. Ability to apply advanced knowledge of sales processes and methodologies to effectively identify and qualify key factorsbudget, need, authority, and timeline (BANT)within existing client accounts and new prospects. Demonstrated success in lead generation and revenue growth, including experience managing RFPs, tenders, and complex sales opportunities. Strong ability to absorb and interpret complex information quickly and communicate insights clearly and effectively to diverse audiences. Other Skills & Qualifications Experience in the content management industry is highly desirable. Planning/Organizing - Work with leadership and management teams to deliver the leads and revenue pipeline. Written and Verbal Communication - Excellent verbal and written English language skills. Customer Service - Skilled in managing client relationships by effectively handling challenging situations, responding promptly to customer needs, actively seeking feedback to improve service, and consistently delivering on commitments. Reporting This position reports to the Managing Director, India. Work Hours This is a full-time position with hours of operation from Monday to Friday, generally between 9:30 a.m. to 6 p.m. Work Location (On-site): The preferred location is onsite in the Chennai office, optionally Bengaluru, Mumbai, Pune, or New Delhi. Benefits 5-day work week Employee Engagement Medical insurance coverage for self, spouse and children. Life Insurance coverage for self 49 days of annual paid leave Employee referral bonus Can avail Flexi-tax benefits from the CTC Flexible work timings International work culture We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law Keyword: Director Sales and Account Management (India & APAC) Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
This is a remote position. BayApps is looking for an Oracle EBS Financials Functional Analyst to be the focal point for support and enhancement of Oracle EBS Financials business processes. Key activities for this role will include business process refinement, solution design, configuring EBS modules, testing, and end user support for key Finance modules in a global Oracle environment. The candidate will be a part of the Finance Solutions Delivery organization, and will have technical ownership of all aspects from project implementation to process enhancements to sustaining support. Responsibilities : Work closely with business stakeholders and users to gather the end-user requirements and communicate IT priorities and delivery status to the business units Development of test scenarios and test cases, orchestrate the execution, test run validation of functional user testing Design and development of third party integrations, operational workflows, the development and execution of the roll-out strategies, cut-over plans, end-user training and support and end-user documentation Understand, communicate, and educate on the complexities, interdependencies and data flow of business processes across Oracle EBS finance modules, including GL, AP, AR, CM, FA and EBTax Development of clear functional business requirements/specifications Troubleshooting production issues through discussion with end users and technical resources, including problem recognition, research isolation and resolution steps. Maintain the health and effectiveness of the Oracle platform over time Take ownership of issues and work with business users and the development team to find resolutions Provide day-to-day functional support and troubleshooting including table level SQL research queries Drive open and comprehensive communications with key stakeholders, managing their expectations through clear and frequent communications Maintain and modify configuration, security, and access of Oracle modules Create and maintain application and process documentation, as well as training materials Guide and lead testing activities from unit testing to Production validation Requirements Qualifications : Minimum of 8 years of experience with Oracle R12.2 Financials modules, including GL, AP, AR, XLA, CM, FA, EBTax, iExpense, AGIS, Advance Collections Experience working on Oracle Enterprise Command Centers, Lockbox Payments, Customer epayments such as Credit Card and ACH Good understanding of financial tables and SQL technology Strong subledger accounting knowledge is a must. Should be able to analyze and identify any root causes in case of accounting and during period close issues. Experience with the below modules will be considered a plus, Inventory, Purchasing, OM, Service Contracts, Installed Base Experience with the below tools is a plus, DOMO, Vertex, OneSource, Pagero, Revpro, GetPaid, CyberSource, Runpayments Experience with Salesforce is a plus Must be an effective communicator (written and oral) across all levels of organization, including users, developers and management Must have experience documenting requirements and developing system / user test plans Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users. Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications 2-5 years of experience in designing & implementing highly interactive UI for high-volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We Understand That Not Everyone Will Have Experience With Every Technology, But Familiarity With Any Of The Following Will Help You Stand Out GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When You Join Reputation, You Can Expect Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. Show more Show less
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Us Paxcom a leading Digital Solution Provider is a part of Paymentus now, a leading electronic bill payment provider. PaymentUs leads the North American marketplace in electronic bill payment solutions and have recently signed a partnership with Paypal and Alexa. Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options. For more details, please visit www.paymentus.com Job Location: Gurugram Job Type: Permanent Interview process: Coding challenge >> Round 1 (Technical Webcam>> Managerial webcam round (Tech + Managerial) Join our team as an AI/ML Specialist and contribute to the delivery of cutting-edge capabilities by leveraging the latest technologies. In this role, you will collaborate closely with stakeholders and technical team members to drive impactful solutions. Requirements Minimum of 4 years of relevant experience in Data Science, Machine Learning, and AI techniques, with a strong background in open source technologies. Exposure to Gen AI models such as Falcon, Llama 2, GPT 3.5 & 4, and Prompt Engineering. Experience in creating basic RAG pipelines. Familiarity with cloud services such as AWS (EC2, S3, ECR). Expertise in at least one of the following areas: Time Series Analysis, Standard Machine Learning Algorithms, or Deep Learning. Experience with statistical analysis, data mining, temporal and pattern analysis, correlation of events, predictive modeling, and pattern recognition for various use cases. Area Of Expertise In-depth knowledge and hands-on experience with at least one object detection framework including TFOD, Detectron, and YOLO, operating within a large-scale distributed platform. Or, Solid understanding of Deep Learning fundamentals (CNN, RNN, attention/memory) and extensions (Transformer, LSTM, ResNet, etc.). Or, Knowledge of state-of-the-art ML algorithms such as BERT, ELMo, GPT, GPT-2, XLNET, T5, LSTMs, CRFs, etc., APIs, ONNX, and open-source methods. Strong experience with data science tools including Python scripting, CUDA, numpy, scipy, matplotlib, scikit-learn, bash scripting, and Linux environment. on-making and the ability to justify actions effectively. Why Join Us? Empowerment to focus on pivotal tasks. Embrace a flexible and laid-back work atmosphere. Prioritize work-life balance. Appreciate collaborating with a goal-driven team. Interact with an approachable, supportive, and accomplished management team. Competitive compensation package. Engage with cutting-edge technologies as they emerge in the market. Witness the direct impact of your code on the lives of millions of customer. Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Senior Software Developer - React, Python and Nodejs - Pune/Chennai India As a Senior Software Developer at Byzzer, NielsenIQ’s flagship platform for emerging CPG brands, you’ll work across the full stack to deliver scalable, high-performance solutions that drive real-time insights for our clients. Responsibilities: Design and develop scalable backend systems and responsive front-end interfaces. Implement efficient algorithms and seamless user experiences using React.js, Python, and Node.js. Collaborate with cross-functional teams including product managers, designers, and data researchers to translate business needs into technical solutions. Optimize applications for performance, security, and responsiveness. Lead architectural discussions and mentor junior developers through code reviews and best practices. Build and integrate RESTful APIs to support dynamic data access and delivery. Own end-to-end delivery of features, including infrastructure, backend, and frontend components. Stay up to date with industry trends and contribute innovative ideas to evolve the platform. Contribute to Agile practices including sprint planning, estimation, and documentation. Qualifications Bachelor's or master's degree in computer science, IT, or a related field 5–7 years of experience as a Full Stack Developer or in a similar role Strong portfolio of technical projects demonstrating full stack expertise Excellent problem-solving, communication, and collaboration skills Tech Stack & Tools: Frontend: React.js, HTML5, CSS3, Next.js Backend: Node.js, Express.js, Python, TypeScript Cloud & DevOps: Google Cloud Platform (GCP), Firebase Databases: PostgreSQL, SQL, TypeORM Testing & Automation: Cypress.io Other Tools: RESTful APIs, Git, Agile methodologies Nice to Have: Experience with Angular, C#, or Firebase, Go Lang Familiarity with automation testing and CI/CD pipelines Exposure to scalable architecture and microservices Additional Information About Byzzer Byzzer is a data and analytics platform developed by NielsenIQ specifically for small and emerging Consumer Packaged Goods (CPG) businesses. It aims to help these businesses compete with larger competitors by providing them with accessible and affordable market insights Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. Recharge and revitalize with help of wellness plans made for you and your family. Plan your future with financial wellness tools. Stay relevant and upskill yourself with career development opportunities Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less
Posted 1 day ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Responsibilities People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Pre-Sales Support Coaches' teams on how to engage in pre-sales activities. Interacts, as required, with the pre-sales team to understand and prioritize the sales opportunities to engage the team appropriately, minimizing overlap. Provides input to Practice Leadership on trends, insights, and opportunities from the field. Makes deal approval decisions when appropriate. Identifies opportunities for expansion of existing work or new opportunities based on existing customer relationships. Provides input to the Resource, Insights, Capacity, and Capability (RICC) team on the resourcing based on skills, availability, and/or development plans for their team. Technical Delivery Participates in workforce and capacity planning, capability building, and strategies to address capacity gaps in terms of resource mix (e.g., full-time employees, contractors) and geography. Collaborates with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed. Supports project managers and direct reports on projects as needed by bridging gaps in resources. Plans their team's work and responds to changing priorities. Participates in sales to delivery handoff and project kickoff as needed. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks. Uses technical leadership skills, consulting services delivery expertise, and cross-industry solutions acumen to work directly with customers and account teams dedicated to achieving successful customer outcomes. Guides their team to operational excellence and holds them accountable for outcomes. Identifies opportunities for collaboration with other teams. Ensures adherence to Microsoft Services processes through compliance (e.g., Time reporting/approvals, Services Business Desk tools, Global Resource Management Calendar accuracy, Expense Policies, Data Protection policies/standards). May serve as an executive sponsor for strategic projects. Invests time nurturing relationships with customers to understand their business needs/goals and helps drive successful consulting delivery outcomes through team preparedness, precision delivery, escalation management, overall utilization, and high customer satisfaction. Supports delivery leads and guides their team on managing escalations. Proactively reports/anticipates issues, analyzes situations and leads the process of resolving complex issues in collaboration with the broader account team as needed. Engages with customers through Stakeholder alignment/ Executive Steering Committee meetings to coordinate, align, manage issues, and remove blockers. Proactively engages with internal team and customers/partners to address customer/partner feedback to identify and contribute to the drivers of satisfaction and dissatisfaction. Engages others to determine the root cause and establish recovery actions to improve the experience. Identifies trends and insights to determine best practices to develop, fosters a customer-focused culture, delivers positive customer/partner experiences, and shares those experiences with the team. Leads the development and maintenance of engagement with customers and partners and ensures a quality customer/partner experience. Intellectual Property Management Ensures readiness of team and knowledge sharing in alignment with business needs. Encourages their team in reusing, creating, and sharing delivery intellectual property (IP). Promotes the use of Industry Solutions offerings. Partners with Global Pursuit Organization (GPO) and Sales. Business Development Sponsors initiatives to develop business, drive awareness, and support internal teams. Encourages appropriate risk-taking in supporting the landing of new offerings. Readiness Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements. Completes all required personal and team training and/or certifications for their technology focus area and provides support for their team in obtaining and completing necessary training. Contributes to creating the readiness plan in collaboration with World Wide Learning and readiness teams. Coaches their team and acts as a trusted advisor for stakeholders by providing thought leadership and delivery strategies. Operational Excellence Supports business management by collaborating with business/regional managers or sponsors. Provides recognition to highlight work and drives operational excellence, and endorses skills through established processes (e.g., One Profile). Creates business value across area and shares best practices/initiatives when applicable. Ensures compliance adhering to processes/procedures to positively impact the bottom line (e.g., time reporting/approvals). Change Management Communicates the business strategy and how the strategy is aligned with the team's work. Participates in discussions on organizational change information/initiatives as applicable. Other Embody our culture and values Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 6+ years leadership experience in relevant area of business OR equivalent experience. 4+ years customer facing experience or client delivery experience. 3+ years team leadership or people management experience, with or without direct reports. Additional Or Preferred Qualifications 12+ years leadership experience in relevant area of business. 8+ years customer facing experience or client delivery experience. 8+ years people management experience. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Responsibilities include but are not limited to: People Management Experience in managing a small team (5 associates) in people management role for 3+ years Exposure to people performance calibration Provide mentorship to junior team members and ensure quality team engagement Manage schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized Asset Management using ITSM (IT Service Management) Experience in Tracking and managing IT assets (hardware, software, licenses, etc.) Hands on experience on using ITSM Using tools like ServiceNow Ensuring compliance, lifecycle management, and cost optimization Technical Experience The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to operational status within the NielsenIQ end user community Under minimal supervision, it provides front line support to end users to include interacting with other technical teams as needed to resolve end user technical issues Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters Interact daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements Responsible for implementing fixes and patches as required by Security and Engineering teams Understands and can apply advanced technical principles and methodologies Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions Provide support for Audio and Video related issues at designated office. Install, Configure and Manage Audio and Video Hardware environment. Participate in critical support incidents that involve A/V equipment which may include being on site for testing/remediation after normal operating hours Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed Additional Skills - Documentation and Reporting Create and maintain reports, dashboards using data visualization tools (PowerBI) to communicate findings to stakeholders Created business processes, best practices, standards, templates and operating procedures to optimize team activities Analyzed, prepared and documented operational procedures and technical guidelines Cross-functional Collaboration Collaborated with system architects, engineering teams and IT management to ensure projects meet strategic initiatives Automation/Process Improvement (good to have) Exposure to Microsoft power platform would be a great added advantage – Simplify/Automate daily workflows using Microsoft PowerApps, Microsoft Automate or similar platforms Soft Skills And Professionalism Ability to successfully build relationships with challenging stakeholders and navigate social environments Ability to communicate effectively Can adapt to change and new ideas or ways of working Exhibits empathy when partnering with internal and external stakeholders Maintain an enthusiastic attitude and willingness to assist users at all times Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed. Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated Show initiative and follow through to completion of assigned tasks Respond timely to requests for assistance and confirm completion Respond positively to coaching and show improvement in areas requiring additional training or feedback Ability to challenge status quo, drive service improvement plans and strive to learn new technologies Qualifications 7+ years related experience with relevant certification Experience supporting MS Windows 10/11 in large scale environment Hands on experience in managing Intune registered clients, applying OS through Intune, troubleshooting Intune registration issues Hands on experience installing, configuring, and troubleshooting M365 apps Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules Desired certifications CompTIA A+, ITILv3 Experience with image/load set deployment in an enterprise environment Handled Asset Management using ITSM/Asset inventory tool Support Microsoft Rooms AV conferencing infrastructure Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms Recharge and revitalize with help of wellness plans made for you and your family Plan your future with financial wellness tools Stay relevant and upskill yourself with career development opportuniti Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
JOB_POSTING-3-71302 Job Description Role Title :AVP, Analytics – Campaign Validation & Process Excellence Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose AVP-Analytics, Campaign Validation & Process Excellence (People Manager) role is a part of India Analytics Hub (IAH) and reports to Marketing Measurement leader in IAH. The desired employee is expected to lead a highly motivated team, provide strategic thought leadership and actively contribute to the development and execution of the analytics roadmap for the Campaign Validation & Process Excellence team, along with delivering actionable and scalable solutions to effectively validate across the marketing measurement products suite. The position is remote, where you have the option to work from home. Key Responsibilities Develop and implement a time-bound, tangible, and actionable analytics roadmap & vision for the Campaign Validation & Process Excellence team. Provide strategic thought leadership in optimizing and scaling up current deliveries and solutions to our business teams. Lead and execute Enterprise and Platform specific validation projects/solutions across our Marketing Product suite, such as Campaign ROI Tool, Campaign Performance Insights Tool (CPI) etc. from scoping to delivery. Collaborate with other teams to enhance the current Campaign Set-up and Execution process. Work hands-on across the entire Marketing Measurement product suite to derive key insights and recommendations to further enhance, optimize and streamline the current tools and processes. Actively manage the external vendor teams supporting end to end validation and maintenance of marketing tools to drive efficiencies across the system as well as implement solutions to reduce manual effort in future. Help maintain documentation of all tools and solutions to drive clarity on processes/definitions as well as knowledge retention. Build strong relationships with US and IAH teams to communicate the value proposition of the team and drive engagements and business impact across the enterprise. Foster a culture of innovation & learning within people with high emphasis on sustainable & scalable practices. Acquire proficiency with different data tools and software to improve current capabilities and create new products and solutions Deliver on people management responsibilities including team planning, hiring, performance evaluation and career guidance Deliver projects, adhering to expected timelines, accuracy & compliance with meticulous project management and mentor team members on analytical, technical, and functional subject matters Contribute to & Lead internal initiatives, perform other duties and/or special projects, as assigned. Required Skills & Knowledge 5+ years of hands-on Experience in SQL /SAS with proven ability to leverage advanced algorithms and be efficient in handling complex/large data 5+ years of experience in project management with ability to define & refine best-in-class delivery model for teams, devise alternative approaches in an agile manner 3+ years of experience in BI tools, e.g., Power BI, Tableau, Birst, etc. 3+ years in marketing analytics, with a focus on campaign validation and enhancement. 3+ years of experience in managing teams with ability to motivate team, drive change, create a culture of learning, innovation, and recognition Strong knowledge of statistical methodologies and confidence tests Ability to solve complex technical and people-oriented problems with minimal supervision Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication & stakeholder management skills. Desired Characteristics Superior thought leadership and framework based solutioning abilities Experience in storytelling, presenting to senior leaders with strong communication skills Innovative mindset that looks to improve current capabilities and discover new ones Experience working with Python and R, preferably in a Linux-based cloud environment such as AWS Qualifications/Requirements Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 6+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 8+ years of relevant analytics/data science experience. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. The position is remote, where you have the option to work from home. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager or HRM before applying for the role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L09 + Employees can apply Grade/Level: 11 Job Family Group Data Analytics Show more Show less
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: SAP HANA Cloud Integration . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ͏ Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFP’s received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs ͏ Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ͏ 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc ͏ 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: PySpark . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ͏ Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFP’s received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs ͏ Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ͏ 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc ͏ 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: PySpark . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
30.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Description NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and Bangalore with an employee strength of 1300+. It is one of the foremost providers of end- to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services. Job Description Job Title: Programme Manager Reports to: Vice President – offshore Objective: To achieve a quality programme implementation/Delivery within time and budget constraints for the assigned customers, whilst being respectful of other Programme team objectives. Description: The Programme Manager will be responsible for the successful delivery of a significant Public Safety Programme, managing and improving the P&L including change, and ensuring the success of the Programme. This will include the creation and management of an Overall Programme Plan, and the management and control of all activities within the Programme. They may have to work independently or with UK counterparts, who will represent the team during face-to-face meetings with customers. Conference calls and other communications will be managed by the programme manager from Mumbai. They may be required to travel to the UK for short durations. Requisites Education: Masters in business administration or IT related equivalent, or similar qualification or experience. Relevant Experience (years): 5 – 8 Years and above Total Experience 10 – 15 years Location: Mumbai, India Working Hours: UK working hours Personal qualities and Skills Essential: Educated to degree level, preferably with Masters in Business Administration or IT related equivalent, or similar qualification or experience. At least 10 years’ experience in a complex IT service delivery environment Some experience of working in collaborative consortia Knowledge (Languages, IT skills etc.) IT related Professional qualification Experience of building relationships at senior executive or board level, preferably in consortia with low levels of cohesion and central control. Experience of delivering to demanding P&L targets and driving profit growth in complex programmes Experience of providing leadership to multidisciplinary virtual teams in complex programme management situations. Experience of relationship building with a wide range of key stakeholders internally with a distributed business. Experience of the management of major incidents to successful conclusions Experience of utilising Programme Management methodologies, tools and techniques to optimise the success of complex programmes An understanding of the methods of negotiation to drive consensus in complicated decision making with multiple conflicting priorities Good understanding of the financial aspects of complex programmes and how to optimise these. Broad experience of the methods and techniques for delivering effective and persuasive presentations at senior level. Personal skills Possess the appropriate gravitas, intellect and communication skills to persuade and influence senior leaders on the client side and internally. An ability to grasp and apply commercial practices and principles, whilst being an effective leader to drive positive outcomes. Sensitive to political issues and an ability to develop win-win options or protect the NEC position as the need arises. Understand ethical behaviours to ensure that one’s own behaviours and that of others is consistent and aligns with the values of the organisation. Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organisation. Possess excellent Client facing skills and be an excellent communicator at many levels. Speak, listen and write in a clear and concise manner using appropriate and effective communication tools and techniques. Anticipate, understand, and respond to the needs of internal and external Clients to meet or exceed expectations within the organisational constraints. Establish, build and maintain positive, effective working relationships, both internally and externally, to achieve the goals of the organisation. Possess a positive work ethic, working collaboratively and effectively with others to set goals, resolve problems and make decisions that enhance organisational effectiveness. Be creative and innovative by developing new and unique ways to improve the operations of the organisation and to create new opportunities Desirable: Has worked with UK clients and team (Preferred) Has working experience of the onshore – offshore model Has experience of commercial awareness in aspects such as revenue recognition and margin management Responsibilities and duties Programme Leadership and Delivery Manage the programme, including resource allocation, prioritisation, and scheduling. Ensure that the programme is delivered on time, within budget, and meet quality standards. Ensure the Programme aligns with NEC Programme Management processes and standards. Take the lead on NEC internal Boards including Major Programme Review Boards with Senior NEC Stakeholders and represent NEC on Customer Boards as the Senior Delivery Owner for the Programme. Build and maintain strong relationships with internal stakeholders, including product managers, development teams, and executives. Collaborate with stakeholders to define programme goals, requirements, and success criteria. Manage customer expectations, address concerns, and ensure a prominent level of customer satisfaction throughout the product delivery lifecycle. Collaborate with the sales and business development teams to assess and estimate the resources, time, and effort required to deliver new opportunities. Provide insights and expertise to ensure accurate and competitive pricing, considering factors such as project scope, deliverables, and complexity. Identify and assess potential risks and issues related to programme delivery. Develop risk mitigation strategies and contingency plans. Proactively manage and resolve issues to minimise impact on programme timelines and deliverables. Lead and manage any project managers working on the programme. Provide guidance, mentorship, and support to the team members, fostering their growth and productivity. The role holder is expected to fully embrace NEC Values and demonstrate high performance leadership behaviours. P&L Management Plan the Programme budget and integrate this into the strategic planning process. Maintain the forecast for programme revenue, COS, COD, Billing and Cash Collection in accordance with the NEC processes, seeking to meet or exceed the budget / forecast commitments. Ensure that Billing expectations and the forward schedule of payments are agreed with the appropriate Client responsible staff and meet the forecast. Ensure that any changes to billing and cash collection are managed internally and externally. Monitor the Change Control process, maximising the opportunities for P&L enhancement and improvements for NEC Products and Services as well as customer satisfaction. Contract Management Manage, in conjunction with internal commercial and executive support, any contractual issues that arise, negotiating to minimise impact on the overall programme and to lead to improved relationships when possible, seeking to develop fair outcomes on a win-win basis. Protect the NEC commercial position appropriately and ensure the right Governance processes are in place for review and sign off. Show more Show less
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Dear Candidate; Greetings from!! Vinga Software Solutions Product Details Bautomate is a Intelligent Business Process Automation Software comprehensive hyper automation platform housed within a single software system. | AI-Powered Process Automation Solution Vinga Software Solutions is the Parent Company of Bautomate Product https://www.vinga.biz/about/ and you'll be in the role of Vinga Software Solutions. About The Product Bautomate offers cognitive automation solutions designed to automate repetitive tasks, eliminate bottlenecks, and enable seamless workflows. The product combines artificial intelligence, business process management, robotic process automation (RPA), and optical character recognition (OCR) to streamline and optimize various business processes. It provides a transformative solution to empower businesses of all sizes across industries to achieve unprecedented levels of productivity and success. Unique Features Of Bautomate's Business Process Automation Solutions Include Workflow Automation: Bautomate's intuitive drag-and-drop interface enables users to easily automate complex workflows, leveraging pre-built components for effective intelligent automation. Data Integration: Seamless integration with all existing systems and applications ensures smooth data transfer and real-time information exchange, enhancing collaboration and decision-making. Intelligent Analytics: By harnessing advanced analytics capabilities, businesses can gain valuable insights into their processes, identify areas for improvement, and make data-driven decisions. It allows organizations to optimize their operations and drive growth based on comprehensive data analysis. Cognitive Automation: Our comprehensive solution encompasses Intelligent Document Capture utilizing OCR & NLP, Predictive Analytics for Forecasting, Computer Vision and Image Processing, Anomaly Detection, and an Intelligent Decision Engine. Scalability and Flexibility: Bautomate platform is highly scalable, accommodating the evolving needs of businesses as they grow. It offers flexible deployment options, including on-premises and cloud-based solutions. About Us: We are leading provider of business process automation, aiding firms to streamline operations, boost efficiency, and spur growth. Our suite includes AP automation, purchase order automation, P2P automation, invoice automation, IVR testing automation, form etc. AI/ML Developer – Lead (LLM & Gen AI) Experience Required: 5 to 9 years Job Location: Madurai Role Overview We are looking for a Senior AI/ML Developer with expertise in Large Language Models (LLM) & Generative AI. The ideal candidate should have experience in developing and deploying AI-driven solutions. Key Responsibilities Design and develop AI/ML models focusing on LLMs & Generative AI. Collaborate with data scientists to optimize model performance. Deploy AI solutions on cloud platforms (AWS, GCP, Azure). Lead AI projects and mentor junior developers. Required Skills Expertise in LLMs, Gen AI, NLP, and Deep Learning. Strong coding skills in Python, TensorFlow, PyTorch. Experience in ML model deployment using Docker/Kubernetes. Knowledge of cloud-based AI/ML services. Can you pls fill these details Total Work Experience Experience in AI/ML : Exp In LLM & Generative AI Exp in NLP, deep learning, python / pytorch / tensorflow : Exp in Current CTC ; Expected CTC Last working day : Notice Period Current Location : Native Place Reason for Job Change : Marital Status Do you have any offer in hand : Skills:- Machine Learning (ML), Artificial Intelligence (AI), Generative AI, Python, Large Language Models (LLM) tuning, Deep Learning and Natural Language Processing (NLP) Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Responsibilities People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Pre-Sales Support Coaches' teams on how to engage in pre-sales activities. Interacts, as required, with the pre-sales team to understand and prioritize the sales opportunities to engage the team appropriately, minimizing overlap. Provides input to Practice Leadership on trends, insights, and opportunities from the field. Makes deal approval decisions when appropriate. Identifies an opportunity for expansion of existing work or new opportunities based on existing customer relationships. May play a larger role in pre-sales support for highly strategic pursuits, partnering closely with the broader account team. Provides input to the Resource, Insights, Capacity, and Capability (RICC) team on the resourcing based on skills, availability, and/or development plans for their team. Technical Delivery Participates in workforce and capacity planning, capability building, and strategies to address capacity gaps in terms of resource mix (e.g., full-time employees, contractors) and geography. Collaborates with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed. Supports project managers and direct reports on projects as needed by bridging gaps in resources. Plans their team's work and responds to changing priorities. Participates in sales to delivery handoff and project kickoff as needed. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks. Uses technical leadership skills, consulting services delivery expertise, and cross-industry solutions acumen to work directly with customers, account teams, and internal/external business and Information Technology (IT) executive stakeholders dedicated to achieving successful customer outcomes. Guides their team to operational excellence and holds them accountable for outcomes. Identifies opportunities for collaboration with other teams. Ensures adherence to Microsoft Services processes through compliance (e.g., Time reporting/approvals, Services Business Desk tools, Global Resource Management Calendar accuracy, Expense Policies, Data Protection policies/standards). Serves as an executive sponsor for strategic projects. Invests time nurturing relationships with customers to understand their business needs/goals and leads successful consulting delivery outcomes through team preparedness, precision delivery, escalation management, overall utilization, and high customer satisfaction. Supports delivery leads and guides their team on managing escalations. Proactively reports/anticipates issues, analyzes situations and leads the process of resolving highly complex issues in collaboration with the broader account team as needed. Engages with customers through Stakeholder alignment/ Executive Steering Committee meetings to coordinate, align, manage issues, and remove blockers. Identifies trends and provides input to leadership team to drive improvement. Proactively engages with internal team and customers/partners to address customer/partner feedback to identify and contribute to the drivers of satisfaction and dissatisfaction. Engages others to determine the root cause and establish recovery actions to improve the experience. Identifies trends and insights to determine best practices to develop, fosters a customer-focused culture, delivers positive customer/partner experiences, and shares those experiences with the team. Leads the development and maintenance of engagement with customers and partners and ensures a quality customer/partner experience. Intellectual Property Management Ensures readiness of team and knowledge sharing in alignment with business needs. Encourages their team in reusing, creating, and sharing delivery intellectual property (IP). Promotes the use of Industry Solutions offerings. Partners with Global Pursuit Organization (GPO) and Sales. Business Development Sponsors key pursuits to develop business, drive awareness, and support internal teams. Encourages appropriate risk taking in supporting the landing of new offerings. Readiness Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements. Completes all required personal and team training and/or certifications for their technology focus area and provides support for their team in obtaining and completing necessary training. Contributes to creating the readiness plan in collaboration with Worldwide Learning and readiness teams. Coaches their team and acts as a trusted advisor for stakeholders by providing thought leadership and delivery strategies. Operational Excellence Supports business management by collaborating with business/regional managers or sponsors. Provides recognition to highlight work and drives operational excellence, and endorses skills through established processes (e.g., One Profile). Creates business value across area and shares best practices/initiatives when applicable. Ensures compliance adhering to processes/procedures to positively impact the bottom line (e.g., time reporting/approvals). Change Management Communicates the business strategy and how the strategy is aligned with the team's work. Drives consistent messaging and support to land organizational change information/initiatives with their team while providing feedback on organizational information/initiatives. Other Embody our culture and values Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 8+ years leadership experience in relevant area of business OR equivalent experience. 6+ years customer facing experience or client delivery experience. 5+ years team leadership or people management experience, with or without direct reports. Additional Or Preferred Qualifications 15+ years leadership experience in relevant area of business. 10+ years customer facing experience or client delivery experience. 10+ years people management experience. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Jenkins . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
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Recognition jobs in India are on the rise as companies are realizing the importance of acknowledging and rewarding their employees for their hard work and contributions. From employee recognition programs to customer loyalty initiatives, professionals in this field play a crucial role in boosting morale and engagement within organizations.
The average salary range for recognition professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can make anywhere between INR 8-15 lakhs per annum.
Typically, a career in recognition may progress as follows: - Recognition Coordinator - Senior Recognition Specialist - Recognition Manager - Head of Recognition Programs
In addition to expertise in recognition strategies, professionals in this field may benefit from having skills in: - Employee engagement - Data analysis - Project management - Communication
As you prepare for interviews in the recognition field, remember to showcase your expertise in designing and implementing effective recognition programs. By demonstrating your understanding of the importance of recognition in fostering a positive work culture, you can set yourself apart as a valuable candidate in this growing job market in India. Good luck!
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