Receptionist/Office Assistant

Cannacraft is Gujarat’s first legally licensed medicinal cannabis dispensary, operating under AYUSH regulations. We are pioneering the responsible access to Vijaya-based Ayurvedic formulations with full compliance to the NDPS Act, Drugs & Cosmetics Act, and the Bombay Prohibition Act.

We are seeking a professional and detail-oriented Receptionist to be the first point of contact for patients, doctors, vendors, and couriers at our dispensary.

Key Responsibilities:

• Front Desk Operations:
• Greet and assist patients, visitors, and vendors with professionalism and warmth.
• Manage patient inquiries and appointment scheduling (in-person, phone, or online).
• Maintain visitor logs and ensure compliance with dispensary regulations.
• Doctor & Patient Assistance:
• Support in coordinating patient consultations with Ayurvedic doctors.
• Guide patients through prescription verification, document collection, and consent forms.
• Assist doctors with scheduling, patient file management, and digital record updates.
• Provide clear information about dosage instructions as per doctor’s guidance (without giving independent medical advice).
• Courier & Logistics Handling:
• Receive and dispatch packages, medicines, and documents with proper record-keeping.
• Coordinate with courier services for timely delivery and pickup of orders.
• Ensure storage, handling, and movement of medicinal packages comply with standard operating procedures.
• Administrative Support:
• Maintain reception area, dispensary records, and filing systems.
• Support inventory team with stock entry and vendor coordination when required.
• Manage internal communications between doctors, patients, and operations staff.
• Handle billing support, receipt generation, and assist in FSSAI/AYUSH compliance documentation.
• Customer Experience :
• Educate patients about Cannacraft’s legal Ayurvedic standing, product categories, and usage guidelines in alignment with AYUSH norms.
• Ensure patients are provided with disclaimers and necessary aftercare instructions as prescribed.
• Maintain confidentiality and data security at all times.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Work Location: In person