Receptionist/Administrator

Position Overview:

As a Migration Assistant, you will provide administrative and operational support to a RMA or immigration lawyer. You will assist clients with their immigration-related matters, coordinate documentation, and ensure compliance with relevant immigration laws and regulations. This role requires excellent organizational skills, attention to detail, and a strong understanding of immigration processes.

Key Responsibilities:

• Client Support: Assist clients in completing immigration application forms and gathering required documentation.
• Respond to client inquiries via phone, email, or in-person meetings, providing accurate information and guidance on immigration processes and requirements.
• Follow up with clients regarding outstanding documents or information required for their applications.

Document Preparation and Review:

• Prepare and review immigration forms, ensuring accuracy, completeness, and adherence to relevant guidelines and regulations.
• Organize and maintain client files, ensuring proper documentation and record-keeping.
• Assist in drafting and reviewing legal correspondence, submissions, and other relevant immigration-related documents.
• Conduct research on immigration laws, policies, and procedures to stay up-to-date and informed.

Case Management:

• Assist the migration agent or immigration lawyer in managing client caseloads and deadlines.
• Coordinate with government agencies, embassies, and other relevant stakeholders to track the progress of applications and resolve any issues or delays.
• Update and maintain internal databases and case management systems with accurate and timely information.
• Assist in the preparation of immigration appeals, if necessary.

Compliance and Ethics:

• Stay informed about changes in immigration laws and regulations, and ensure compliance with ethical and professional standards in the provision of immigration services.
• Maintain confidentiality and handle sensitive client information with discretion and professionalism.
• Comply with data protection and privacy regulations when handling client data.

Administrative Support:

• Assist in organizing and coordinating immigration-related events, seminars, or workshops.
• Support marketing and business development activities, such as preparing promotional materials or maintaining online platforms.

Qualifications and Skills:

• Bachelor's degree is preferred, but not always required.
• Dari/Farsi language skills will be given preference.
• Prior experience working in an immigration consultancy firm, law firm, or similar environment is advantageous.
• Knowledge of immigration laws, regulations, and procedures, including visa types and application processes.
• Excellent communication skills, both written and verbal, with the ability to communicate effectively with clients from diverse cultural backgrounds.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize deadlines.
• Proficiency in using office software and computer applications, such as Microsoft Office Suite, email, and databases.
• Familiarity with case management systems and immigration software is a plus.
• Ethical conduct, professionalism, and the ability to handle confidential information with discretion.
• Strong interpersonal skills and the ability to work effectively in a team environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹29,024.89 per month

Ability to commute/relocate:

• Batala, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person