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Fractal Analytics
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Quality Management System

Quality Management System

Fractal Analytics

2 - 4 years

9 - 14 Lacs

Mumbai

Posted:2 days ago| Platform:

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Skills Required

Change management Minitab Kaizen Process improvement ISO 27001 CMMI Risk management Continuous improvement Analytics Six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Brief about Fractal:

Fractal Analytics is Leading Fortune 500 companies leverage Big Data, Analytics and technology to drive smarter, faster and more accurate decisions in every aspect of their business.

Fortune 500 companies recognize analytics is a competitive advantage to understand customers and make better decisions. We deliver insight, innovation and impact to them through predictive analytics and visual story-telling.

The Artificial Intelligence and Machine Learning (AIML) group at Fractal Analytics is actively involved in helping Fortune 500 companies by enabling them to discover how they can leverage their data using advanced and sophisticated AI/ML algorithms for which we are looking for Data Scientists with the capability to work on independent statistical and machine learning research/ projects. If you are a problem solver with a curiosity for exploring new techniques and technologies in AIML space, then we would like to talk with you.

Location : Mumbai only (hybrid)

Purpose of the role:

To oversee, facilitate and maintain the Quality Management System, in collaboration with Delivery teams, ensure process adherence and drive continuous improvement initiatives.

Job Responsibilities:

Develop and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 standards and Organization requirements.
Define processes, templates, guidelines, and checklists to enable efficient delivery and operations.
Identify areas for improvement within the QMS and participate in initiatives to enhance quality processes and practices.
Coordinate with cross-functional teams to ensure alignment of quality objectives with overall business goals.
Maintain records and documentation related to quality activities, ensuring accuracy and completeness.
Monitor and assess the effectiveness of the QMS through regular audits.
Plan and manage QMS release.
Conduct trainings and sessions on Quality Management System for the organization.
Impart trainings to delivery teams.
Monitor and implement changes to the relevant Quality system artefacts and ensure quality systems are kept up to date.
Manage Process Improvements (track the Process Improvement suggestions to closure).
Conduct Process Induction for new joiners.

Experience:

Essential

2 - 4 years of relevant quality related experience in large IT service / Analytics organization.
In-depth knowledge of quality management principles.
Hands-on experience on Software project audits both in waterfall and agile methodologies.
Problem Solving techniques (7 QC tools Fishbone Analysis, Histogram, Pareto Analysis, Scatter diagram, Process Flow diagram, Control Charts etc.).
In-depth knowledge of Project Management (Risk Management, Change Management, Scope Mgmt., Time Mgmt., etc.)
Excellent communication skills (written and oral) to effectively communicate quality goals, procedures, and expectations to employees in the organization.
Meticulous attention to detail to ensure accuracy and precision in quality documentation, processes, and inspections.
Experience in conducting internal audits
Understanding Quality Metrics should be able to evaluate project health based on metrics.

Desired

Experience of providing process consultancy w.r.t. implementation of quality delivery processes.
Experience of managing external audits and ensuring compliance with regulatory requirements and industry standards.
Knowledge of BPM tools & Techniques.
Knowledge w.r.t. Statistical Process Control, Quantitative Project Management.
Understanding of CMMI framework.
Knowledge on ISO.
Understanding of project management tools like JIRA, Azure DevOps etc.
Understanding of Statistical tools like Minitab etc.
Awareness w.r.t. security compliances, ISO 27001 etc.
Awareness on developing and implementing Prediction Models.
Advanced hands-on knowledge of Office 365, Excel, VBA and dashboards in Excel.
Experience of automating processes (Internal audits, Risk, Project Mgmt.)

Education:

Bachelor s degree in business or technology (any specialization)
Post-graduation preferred.
In-depth understanding and relevant certifications in total quality management, project management, statistical process control, six sigma, kaizen, agile, lean and other methodologies is essential.

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Fractal Analytics

Analytics and Artificial Intelligence

Bangalore

2000+ Employees

47 Jobs

Key People

Srikanth Velamakanni

Co-founder & CEO
Karthik Ramakrishnan

Co-founder & COO
Kiran Kumar

Chief Technology Officer

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Quality Management System