Quality Management Specialist

QMS Responsibilities:

• Maintain and update Quality Management System documentation (Quality Manual, SOPs, Work Instructions, etc.).
• Ensure compliance with IMS, AQAP 2110 and customer-specific requirements.
• Coordinate and perform internal audits as per IMS, monitoring & timely closure of non-conformities, and drive CAPA actions.
• Control and maintain documentation and change control records.
• Customer Complaint and internal complaint review and effective closure
• Support external audits (Customer, 3rd Party Audits, Regulatory).
• Drive continual improvement initiatives using quality tools (Kaizen, 5 Whys, FMEA, Pareto, Poka Yoke etc.).
• Conduct QMS training and awareness programs for staff and operators.
• SCOM data preparation

In-Process Quality Responsibilities:

• Monitor in-process inspections at critical production stages to ensure adherence to specifications and control plans.
• Validate compliance with Work Instructions, Process Parameters, and Quality Criteria on the shop floor.
• Support First Article Inspections (FAI) and in-line checks.
• Identify, document, and segregate non-conforming material, coordinate NCR closure and disposition.
• Ensure usage of calibrated instruments and proper inspection records.
• Participate in root cause analysis of in-process defects and customer complaints.
• Assist production in implementation of Poka-Yoke (error-proofing) methods and quality alerts.
• Generate and maintain in-process quality reports and dashboards.