Quality Management Specialist

As a Quality Management Specialist at People Interactive in New Delhi, your role will involve designing and overseeing quality assurance processes, implementing quality control measures, and analyzing data to drive continuous improvement. You will collaborate with cross-functional teams to ensure high standards of service and product delivery, identify and resolve quality issues, and contribute to reporting and documentation for strategic decision-making. Key Responsibilities: - Design and oversee quality assurance processes - Implement quality control measures - Analyze data to drive continuous improvement - Collaborate with cross-functional teams to ensure high standards of service and product delivery - Identify and resolve quality issues - Contribute to reporting and documentation for strategic decision-making Qualifications: - Strong proficiency in Quality Management, Quality Assurance, and Quality Control practices - Excellent Analytical Skills for data interpretation and process improvement - Effective Communication skills to collaborate with cross-functional teams and convey quality-related insights - Familiarity with quality standards, tools, and methodologies is an added advantage - Bachelor's degree in a related field; certifications in quality management systems are preferred - Experience in quality assurance processes in consumer internet or service-oriented industries is a plus,