As a Business Specialist based in Bengaluru, you will play a key role in analyzing business operations, crafting business plans, and fostering seamless communication channels within the organization. Your responsibilities will extend to delivering exceptional customer service, promptly addressing customer inquiries and issues, and ensuring overall customer satisfaction. Collaboration with diverse teams will be crucial in identifying new business prospects and propelling business expansion. Your qualifications should include strong analytical capabilities, adeptness in business planning, and proficiency in effective communication. Customer service skills are paramount for success in this role, along with a solid grasp of business operations. The ability to work harmoniously with cross-functional teams is essential, and previous experience in a similar position would be advantageous. A Bachelor's degree in Business Administration, Management, or a related field is also required. If you are ready to leverage your skills and expertise to drive business growth and enhance customer experiences, this position offers an exciting opportunity to make a meaningful impact within the organization.,
As a Quality Management Specialist at People Interactive in New Delhi, your role will involve designing and overseeing quality assurance processes, implementing quality control measures, and analyzing data to drive continuous improvement. You will collaborate with cross-functional teams to ensure high standards of service and product delivery, identify and resolve quality issues, and contribute to reporting and documentation for strategic decision-making. Key Responsibilities: - Design and oversee quality assurance processes - Implement quality control measures - Analyze data to drive continuous improvement - Collaborate with cross-functional teams to ensure high standards of service and product delivery - Identify and resolve quality issues - Contribute to reporting and documentation for strategic decision-making Qualifications: - Strong proficiency in Quality Management, Quality Assurance, and Quality Control practices - Excellent Analytical Skills for data interpretation and process improvement - Effective Communication skills to collaborate with cross-functional teams and convey quality-related insights - Familiarity with quality standards, tools, and methodologies is an added advantage - Bachelor's degree in a related field; certifications in quality management systems are preferred - Experience in quality assurance processes in consumer internet or service-oriented industries is a plus,