647 Quality Improvement Jobs - Page 16

Skill required: Trust & Safety - Quality Management Designation: Instructor Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and daContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement. What are we looking for We are looking for dynamic professionals who can give partner support/portfolio management services on call.As a trainer, you willFacilitate new hire training with a high level of engagement with Operations TeamFollow objectives and client standards for job readiness goals.Facilitate on-floor training to bridge product knowledge and skill gaps.Undertake projects to improve our training processes.Identify root causes for business related issues and recommend solutions to improve overall client satisfactionOwn training processes with a high level of accountability keeping in mind the internal as well as external stakeholders.Participate in Process Calibration sessions with Clients and Cross VendorDevelop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainingsStay up to date with product and process updates. Have a data-centric approach to problem-solvingNote- The training content could be sensitive or of graphic nature Roles and Responsibilities: Requires background on conducting Technical Trainings related to APIs.Accountable for identifying , ,planning and leads Training Programs.Create and manage Training Assessment programs.Reviews and updates Training Program.Conducts Coaching to Project Team.Provides Daily/Weekly/Monthly Training Results.Facilitate Training Assessment meetings.Attend to Cases on a need-to basis.Liaise with SME/Tech Lead in identifying Training Programs for Technical Upskilling of the Team.Liaise with Team Lead on identifying Training Programs for Operational Upskilling of the Team. Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for 3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3+ years of experience in managing all aspects of the Payroll Maintenance deliverables and the new business/conversion process with Internal new business/Conversion teams, Sales and Administrators to ensure a successful conversion for Defined Contribution plans (Preferably 403(b)).Strong project management skills.Strong knowledge of Defined Contribution plans 401(k), 403(b), 457, etc.Well versed with retirement plan funding platforms and ERISA fundamentals and concepts (eligibility, vesting, Enrollment)Working knowledge of Microsoft Access, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457Proficient in MS Office applications Word, Excel & PowerPointExcellent written, verbal and presentation skills (internal and external presentations)ASPPA certified oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKCProject Management CertificationoPMP Roles and Responsibilities: Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesWork closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project.Monitoring and reporting on project status. Also, identify and lead quality improvement initiatives and other special projects for the teamMaintaining knowledge of ERISA, IRS and DOL regulations and understanding the impact of pending legislation. Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriateDeveloping project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impactedProvide consultative solutions for Clients Retirement Services best practices and ensure details are understood so that our administrative processes and system(s) are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.Support RFP process for new business to identify potential solutions based on Implementations Service model and scope. Perform root cause analysis and resolution to complex problems.Conduct lessons learned at the end of each implementation phase for continuous improvement purposes.Research, analyze and recommend Payroll data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the payroll process to reformat into data requirements. Qualification Any Graduation

The Pharmacists roles and responsibilities include, but are not limited to: Medication Dispensing and Distribution: Reviews, interprets, and verifies medication orders for accuracy, dosage, route of administration, and potential drug interactions. Prepares and dispenses medications, including sterile and non-sterile preparations, in accordance with established policies and procedures. Ensures medications are labeled correctly and delivered to the appropriate patient care areas in a timely manner. Maintains accurate records of medication dispensing and inventory. Clinical Pharmacy Services: Provides clinical pharmacy services to patients, including medication therapy management, pharmacokinetic monitoring, and patient education. Collaborates with physicians, nurses, and other healthcare professionals to optimize medication therapy and ensure patient safety. Monitors patients medication therapy for effectiveness, adverse effects, and drug interactions. Provides drug information and education to patients, families, and healthcare providers. Participates in medication reconciliation processes to prevent medication errors. Medication Safety and Quality Assurance: Ensures compliance with all regulatory requirements and hospital policies related to medication management. Participates in the development and implementation of medication safety initiatives and quality improvement programs. Identifies, reports, and investigates medication errors and adverse drug reactions. Maintains the integrity of the medication inventory and ensures proper storage and handling of medications. Pharmacy Operations and Management: Supervises and directs pharmacy technicians and support staff. Participates in the procurement, storage, and inventory management of medications. Ensures the availability of medications and supplies. Contributes to the development and implementation of pharmacy policies and procedures. May be involved in the preparation of chemotherapy drugs. Other Duties: Participates in relevant committee meetings. Performs other duties as assigned. Manipal Hospitals, Kharadi, Pune, is seeking a highly skilled and dedicated Pharmacist to join our team. The Pharmacist will be responsible for ensuring the safe and effective use of medications within the hospital, providing pharmaceutical care to patients, and collaborating with other healthcare professionals. The ideal candidate will have a strong clinical background, excellent communication skills, and a commitment to providing patient-centered care.

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose This role is responsible for the development, implementation and evaluation of production materials, equipment, and technologies before conducting mass production. Key Missions We are hiring for the position of " Engineer - NPI " based at NSEZ, Noida . Key roles & responsibilities include: Builds and supports investment cases by carrying out technical, economic and capacity studies Argues and presents these investment cases to the management Writes technical specification based on customer requirements as well as all related project documentation Carries out the acceptance qualification phases including ramp-up at the supplier and IDEMIA sites by anticipating and implementing the necessary tests, measures and technical documentations Coordinates process and technology transfer between sites Participates to the process, technology and equipment life cycle from technological check ups to obsolescence Manages the project at operational level with key milestones, risk analysis and regular reporting to ensure project delivery within approved timelines and budget Ensures necessary documentation is available to production sites Supports manufacturing for problem solving when relevant Identifies and propagates best practices to reduce overall costs and improve quality Provides an expertise on a critical process Defines and deploys a qualified technology (simple and small project with limited numbers of stakeholder) under supervision Manages small project at operational level with key milestones, risk analysis and regular reporting to ensure project delivery within approved timelines and budget under supervision Ensures updated knowledge about DEMIA standards processesand tools Prepares all the documentation needed Participates to the acceptance qualification phases including ramp-up at the supplier and IDEMIA sites by anticipating and implementing the necessary tests and measures and technical documentations Analyzes and supports production Profile & Other Information By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. We deliver cutting edge, future proof innovation that reach the highest technological standards and we re transforming, fast, to stay a leader in a world that s changing fast, too. At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world. Visit our website to know more about the leader in Identity Technologies www.idemia.com

Job description will be as follows: Analysis of Hospitals on claim basis- prepare detailed report Analysis of involved agents/SM& other employees- prepare detailed report In-depth analysis of claims prior to conducting VC with the hospitals Conducting VC with Hospitals Preparing Minutes post VC Follow up of clarifications from the hospitals Information post VC to various stakeholders-Processing team, RCHs, Marketing team Use extensive clinical expertise to identify gaps in diagnosis, treatment, or surgical procedures and offer guidance to hospital doctor s. Promote ethical and evidence-based medical practices among treating physicians during interactions. Stay updated on current medical and surgical trends , including treatment protocols, and educate hospital teams accordingly. Demonstrate proficiency in extracting critical insights and data points from hospital interactions to facilitate mutually beneficial outcomes . Build and nurture long-term partnerships with hospital stakeholders for smooth operations and continuous quality improvement. Key Competencies: Strong Clinical Judgment & Integrity Hospital Relationship Management Ethical & Evidence-Based Medical Understanding Strategic Communication & Influencing Skills Team Leadership & Operational Coordination Attention to Detail in Documentation

Conduct process trainings for coding specialists. Floor support to coders during transitions to ensure quality standard maintenance during ramp-up period. Conduct focused trainings for quality improvement based on error findings. Publish monthly articles/updates on Healthcare regularly for enhancing coders knowledge and expertise. Ensure timely completion of onboarding compliance trainings for new hires as per Global and client requirement. To participate in client calls, meeting, and KT sessions as per requirement Lead training sessions on current updates in the medical coding field for US based healthcare systems. Training coders on US health care systems its updates as per protocol To create presentations, develops learning material, handbook, and other required training materials. Job Specification: In-depth knowledge of coding process, coding system software, workflow management. Basic understanding of medical terminology, body systems/anatomy, physiology, and concepts of disease processes. Must have Coding Certification like CPC / CCS / COC / AHIMA. Any Graduate with minimum 3 years of Home Health experience in medical coding Good to have training / coaching / mentoring experience. Good communication and presentation skills Shift Details: General Shift / Day Shift Work Mode: WFO Location: Bangalore

Hiring For Quality Analyst - Pune Salary:- 4.5 LPA Experience:- 2 Years experience required as a Quality Analyst In BPO Qualification:- Graduation 6 days working Rotational Shifts Male and Female both can apply Required Candidate profile Interested Candidate Drop your CV - @9988352892 HR-Sonali Rana

Preparing & implementing action plans 2 maximize overall efficiency of assembly line & plastic moulding shop.Line balancing & reducing assembly time.Shop floor improvement co-ordination & 5S Implementation, compliance of standards.Kaizen activities. Required Candidate profile Examine the needs for training & provide on job training to departmental personnel.Knowledge of layout improvement & workstation design.Maintaining FIFO on Assembly line & plastic moulding shop.mis

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team! About the Role - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes; recommend solutions to address root cause. Assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Provide recommendations on improving the quality process to achieve goals and objectives. Well versed with 7 QC Tools, Fishbone pareto Analysis, Quality Tools. Develop a strong partnership with Client quality contacts to ensure quality goals and objectives are calibrated. Coordinate efforts with Educational Services to ensure that appropriate training and development is in place to address client quality initiatives. Monitor COPC requirements for the site. Responsibilities - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes; recommend solutions to address root cause. Assist in customization of quality review guidelines per client specification and creation of plans to achieve quality/customer satisfaction goals. Provide recommendations on improving the quality process to achieve goals and objectives. Well versed with 7 QC Tools, Fishbone analyses, pareto Analysis, Quality Tools. Develop a strong partnership with Client quality contacts to ensure quality goals and objectives are calibrated. Coordinate efforts with Educational Services to ensure that appropriate training and development is in place to address client quality initiatives. Monitor COPC requirements for the site. Qualifications - HSC/Grad Required Skills Basic PC skills Strong customer service and interpersonal skills Good verbal and written communication skills Research, analytical and problem-solving skills Preferred Skills Knowledge and effective use of quality management processes and tools Ability to work well independently or within a team Shift Window : 24 x 7 Week offs : Any 2 days in a week work location Airoli

Role & responsibilities Support Team/Coach (SME) shall: (i) Support in the new hire experience classroom including crosschecks and contact handling. (ii) Possess knowledge of where learners are in their learning whenever providing support. (iii) Facilitate debrief sessions. (iv) Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation. (v) Attend and engage in the reinforcement training and contribute when applicable. (vi) Support questions through various communication tools. (vii) Supervise assigned team to meet or exceed client and corporate goals including C-SAT and FCR, Operational metrics, Quality, Customer satisfaction, Client satisfaction, and Profitability/Productivity. Regular monitoring, coaching and development of agents with the team. Implement agent recognition programs under direction of Manager Site Operations. Share best practices across teams and build spirit of teamwork

Role Summary We are currently seeking a talented Technical Project Manager who is responsible for defining the technical project scope and deliverables, developing and maintaining the technical project plan, which outlines specific project tasks, milestone dates, and deliverables, and leading the project team members by company policies and procedures. Key Responsibilities Work closely with engineering teams to architect scalable, robust and cost-effective solutions. Review code, provide feedback to improve quality and efficiency. Take a key role in managing non-functional requirements and technical debt by creating visibility, setting measurable targets, and holding teams accountable. Mentor junior developers on development skills and standards. Collaborate with various stakeholders across the company to develop technical solutions. Seasoned Technical Project Manager with 13 to 18 years of experience and having minimum 8 years of Technical PM experience. Proven experience in leading team with minimum 50+ technical members with roles from Technical Architect, Tech Leads, Devs, QA etc) Ablity to Challenge technical team on the estimations with valid data points. Demonstrate technical ablities during technical discussions with Enterprise architects, Application Architect, Tech Leads, SMEs from customer end. Create strategy, technical blue print, high level and low level design documents. Guides and coaches the Team on how to use Agile practices and principles to deliver high quality products and services to our customers. Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. Hand on knowledge with Agile Scrum, SAFe Agile & most recent industry developments on Process. Responsible for ensuring team adheres Process, practice and guidelines. Works with Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. Resolves team impediments with other Managers & Leads to increase the effectiveness of team. Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques. Ensure projects are delivered on-time, within scope and within budget along with desired quality. Report and escalate to management on time. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Qualifications Bachelor s in Computer Science/Engineering or equivalent from reputed Institute/University. PMP Certification CSM Certification Competencies Desired Acts as a leader who coaches and supports teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives. Exemplifies and promotes Agile values and principles. Outstanding communication, facilitation, negotiation, planning, problem solving, coaching and leadership skills.

Key Responsibilities: Production Planning: Develop and implement production schedules to meet customer demands and optimize resource utilization. Quality Assurance: Monitor product quality and implement quality control processes to ensure adherence to specifications and standards. Team Leadership: Supervise and motivate production teams, providing guidance, training, and performance feedback. Process Improvement: Identify opportunities for process enhancement and implement strategies to improve efficiency and reduce costs. Inventory Management: Oversee inventory levels and ensure availability of materials and components needed for production. Safety and Compliance: Ensure compliance with health and safety regulations and company policies to maintain a safe working environment. Qualifications and Skills: Proven experience as a Production Manager or in a similar role within the electronics industry. Strong knowledge of manufacturing processes and quality standards. Excellent leadership and communication skills. Problem-solving and decision-making abilities. Bachelors degree in Engineering, Manufacturing, or a related field (Electronics industry). Excellent command on mail writing and report. Maintain good relationships with customers and other stake holders, responsive to internal and external team. Manpower planning & allocation of people on the manufacturing lines during the shifts. Maintaining optimum stock of critical tools and spares to achieve production target. Good knowledge of PCB and Electronics Components and able to troubleshoot PCB. Strong knowledge of Inventory management tools like ERP, IMS, SAP etc.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years.

Strong knowledge of FDA QSR, ISO 13485, EUMDR & regulatory norms. Manage QMS docs, DHFs, CAPAs, audits, suppliers, training & calibration. Support audits, product dev, quality improvements & regulatory compliance. Excellent doc & comm skills needed.QMS Management: Oversee and manage essential Quality Management System documentation, including Design History Files (DHFs), CAPAs (Corrective and Preventive Actions), and change controls. Regulatory Compliance: Ensure strict adherence to FDA QSR (21 CFR Part 820), ISO 13485, EUMDR (EU Medical Device Regulation), and other relevant regulatory norms. Audit Support: Actively support internal and external audits (e.g., FDA, Notified Body), ensuring readiness and effective follow-up. Supplier Quality: Manage supplier qualification, monitoring, and quality agreements to ensure materials and services meet specifications. Training & Calibration: Coordinate and maintain training records and calibration programs to ensure compliance and operational effectiveness. Quality Improvement: Collaborate on product development initiatives and drive continuous quality improvements across the organization.

Data Governance & Quality - Data Analyst Req number: R4899 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Data Analyst ready to take us to the next level! If you have SQL, Excel, Collibra and other data management tools and are looking for your next career move, apply now. Job Description We are looking for a Data Analyst This position will be full-time and Hybrid (Bangalore). What You’ll Do Conduct thorough data audits to identify any discrepancies or inconsistencies in data quality tool like Collibra. Collaborate with internal teams to understand data requirements and provide solutions to enhance data quality. Collaborate with Corporate Data Quality Teams. Develop and implement data quality standards and best practices. Analyze complex datasets to identify patterns, trends, and insights. Ensure data integrity and accuracy by performing regular data validation checks. Collaborate with stakeholders to understand their data needs and provide recommendations for data quality improvement. Participate in the design and implementation of data quality control processes. Communicate data quality issues and solutions effectively to both technical and non-technical stakeholders. Stay up-to-date with the latest industry trends and advancements in data quality practices. What You'll Need Bachelor's degree in Computer Science, Information Systems, or a related field. Proven experience in data analysis and quality assurance. Proficiency in SQL, Excel, and data management tools like SAP MDG, Collibra / Informatica. Strong attention to detail and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaborate effectively in a team environment. Strong organizational skills and ability to manage multiple priorities. Knowledge of data quality frameworks and methodologies. Physical Demands Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.

Conduct daily briefings with the SLM and OP teams appreciate good work, address issues, and update them on new information. Ensure all team members are informed about the day s appointments, consultant availability, specialties, and any new offers. Be present in OP areas during peak hours to monitor flow and support operations. Personally oversee VIP arrangements as per individual requirements. Take rounds in all OPDs, especially during peak times; ensure cleanliness and a welcoming environment. Ensure customers are comfortable at all times, and that delays are handled proactively in line with standards. Track SLM conversions, bed bookings, and follow-ups. Oversee conversions for all health check packages. Supervise all internal marketing events to maximize productivity and engagement. Meet consultants regularly, work closely with them, and stay updated on their requirements. Share customer feedback with respective doctors on a regular basis. Monitor customer complaints, ensure adherence to the escalation matrix and TATs, and personally follow up to ensure issue closure. Coordinate with the Corporate team for all unit-level activities and quality improvement initiatives. Ensure adherence to all SOPs and departmental compliance for certifications, audits, and award assessments. Ensure accuracy and timely submission of all standard reports (daily, monthly). Take regular rounds; meet all patients and their attendants to ensure their well-being. Track reported issues and ensure timely closure as per defined TATs; expedite any pending concerns. Ensure self and team are well-groomed and maintain discipline and decorum at all times. Lead the implementation of the Service Vision, ensuring every service experience creates customer delight. Personally engage with customers to enhance their experience and fulfill expectations. Offer actionable suggestions to improve service offerings, based on real-time observations and feedback.

Job Description To develop risk-based and Pharmacovigilance (PV) audit program and execute the same within stipulated timelines. To support implementation of the quality strategy, plans for quality improvement and quality assurance initiatives. To prepare for audits and conduct PV internal audits and audits of business partners/ vendors as applicable. To support hosting of Health Authority inspections and external partner audits. To obtain audit responses from internal PV team/subsidiaries and external partners/vendors and evaluate proposed corrections, CAPA for adequacy and appropriateness. Escalate inadequate audit responses to management. To maintain tracker for audit and inspection findings and track compliance for timely completion of Corrective and Preventive Action. To assign Non-Conformances (NC) and Corrective and Preventive Action (CAPA) numbers and review NC information against source documents. To review CAPA implementation documents against source documents and provide feedback on CAPA effectiveness. To ensure that NC/CAPA tracker is maintained as per SOP for inspection readiness and documents are updated. To conduct and close CAPA effectiveness. To support trend analysis of deviations to identify risk areas. To manage, review, tracking and closure of Change Control Requests (CCRs) Work Experience Minimum 10 years in PV of which at least 4 years in QA. Education Graduation Post Graduation in Science or Pharmacy Competencies Innovation & Creativity Process Excellence Developing Talent Stakeholder Management Strategic Agility Collaboration Result Orientation Customer Centricity

Experience : 1-5 years of experience in international BPO, sales, or similar roles Role Overview: As our Client Service Executive , you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Requirements: MBA degree is mandatory 1-5 years of experience in international BPO, sales, or similar roles Strong Communication: Excellent English communication and articulation skills are essential. Industry Experience: Prior experience in Healthcare, International Sales or relevant sectors. Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills. Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability. Willing to perform night shift (9:30 PM to 6:30 AM) from our office premises at Elippode, Trivandrum. Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927

Job Description- New Model - Quality Manager (3D Scanning) Vertical : Production Engineering Department : NMQ (New Model Quality) Job Location : Manesar/Kharkhoda Plant Job Title : Asst Manager/ Deputy Manager Job Role : New Model - Quality Manager (3D Scanning) Level in the Organization : AM/DM Educational Qualification : B.E./B.Tech (Mechanical/Production) Work Experience : 4-6 Years Job Responsibilities Planning and coordination of quality improvement activities and skill development Understand concern areas reported in trial stages and identify areas of inspection (thru 3D Scanning like ATOS/FARO scanners) Conduct regular meetings with PE teams based on the 3D Scanning Analysis report Coordinate with various departments for discussions and issues resolutions (CFT Formation) Track Accuracy and Quality issues during New Model Development Monitoring pending issues and ensuring closure within the time frame Shop-support to resolve running production quality issues Competencies / Skills Ability to perform and understand quality measurements (Panel Checker/Body Checker/CMM/3D Scanning) Ability to analyze quality measurement reports and suggest countermeasures. Detailed understanding of QC Tools and ability to report the issues in an effective manner Basic understanding of Vehicle Plant operations Detailed understanding of Weld/Press Shop Operations (Process, Jig Planning, Body Accuracy, and corrections Concepts) New Model Trial - Quality Improvement activities Good Communication & presentation skills, Networking Skills, Creativity, Learnability, self-motivated and a team player. Ability to coordinate with Cross-functional teams and resolve quality-related issues

Customer Service Managers - US Voice (Trivandrum) - Ecorgy Solutions Customer Service Managers US Voice (Trivandrum) Customer Service Managers US Voice (Trivandrum) 9:30 PM to 6:30 AM Job location: Elippode, Trivandrum Experience : 4 8 years of experience in international call centers, sales, or US voice processes, especially from healthcare, BPO or education or similar domains. Qualification: Any Bachelors degree Job Description : Seeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Customer Service Managers, you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Requirements: Any Bachelor s degree 4 8 years of experience in international call centers, sales, or US voice processes, especially from healthcare, BPO or education or similar domains. Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively. Industry Experience: Prior experience in Healthcare, International BPO/ Sales or relevant sectors. Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills. Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability. Willing to perform night shift (9:30 PM to 6:30 AM) from our office premises at Elippode, Trivandrum. Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com

1. Duties and Responsibilities: The key responsibilities of this position are as given below: Maintaining dialysis machines and equipment. Cleaning dialysis machines and equipment Sanitizing and cleaning the machine are the dialysis treatment has taken place. Sanitizing and cleaning the surrounding area of the machine before the dialysis treatment can take place, so that the patient does not get infected. Monitoring the water treatment. The reprocessing of the dialyzer. Observing patients during treatment to monitor for signs of medical emergencies. Assisting with any patient questions or concerns. Educating patients on dialysis. Making alterations to treatment to maintain safe application. Working with nurses and doctors to administer the correct treatment for each Explaining the dialysis process to patients and their families. Monitoring the vascular access of the patient. Teaching patients about additional health care to enhance positive dialysis results. Prep patients and give local anesthesia. Create written reports on patient progress for doctors. Participating in the quality improvement of the Centre. Taking good and efficient care of the patient. Document the pre-dialysis specifications, which are inclusive of the weight of the patient, the temperature of the patient, and the other vital signs of the patient. Educational Qualifications Degree / Diploma in Dialysis Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.) Min 6-7 years of experience in Dialysis Centre with good knowledge and skills. Good communication and documentation in English and Hindi Data analysis, reporting and presentation skills. Willingness to travel extensively in remote areas

Role Overview: Develop and maintain automation scripts using Python, Pytest, Selenium Perform Ul and API testing, including REST API validation Collaborate with teams to ensure test coverage and quality Debug issues, analyze test results, and drive defect resolution Review code for testability and contribute to quality improvement initiatives Improve test frameworks, tools, and processes Work with tools like Postman, Docker; Kubernetes is a plus Qualifications: Experience: 10+ years of experience

Description. Sr Regulatory Consultant (Portfolio Management, EU mkt). Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.. Discover what our 29,000 employees, across 110 countries already know:. WORK HERE MATTERS EVERYWHERE. Why Syneos Health. We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.. Job Responsibilities. Minimum 5 years of experience in the European regulatory market.. Must have experience of end-to-end portfolio management within the EU region; global exposure is highly desirable.. Strong expertise in regulatory planning and strategy, including dossier preparation for filings, project management, labeling, and development of regulatory processes and procedures.. Hands-on experience with CTD modules 1 through 4, with a deep understanding of regulatory requirements and documentation standards.. Responsible for day-to-day contribution to project teams and projects.. Acts as a representative of the GRAS regulatory department with other departments.. Contributes technical expertise to proposals and assists with Business Development initiatives.. Understands project budgets, scope of projects, allocated hours, and tracks compliance.. Interacts with internal and external personnel, clients, and technical experts on projects.. Conducts regulatory research on projects as needed.. Provides operational advice to clients.. Prepares consulting reports under guidance.. Arranges, leads, and reports on client meetings.. Contributes to regulatory agency meetings.. Writes IND and product registration dossiers, clinical reports, and other regulatory documents for submissions.. Prepares full regulatory submissions for INDs, product registrations, and post approval maintenance activities, and participates on project teams.. Acts as a resource for technical knowledge.. Participates in quality improvement efforts to increase overall operational efficiency.. Contributes to the building of the regulatory systems and infrastructure needed for GRAS.. Develops reputation for the Company as industry leader in Regulatory by attending and speaking at industry eventssuch as seminars and association meetings, authoring articles for trade journals, and participating in industry association through memberships and on committees.. Provides internal training in appropriate areas of expertise to other Departments.. May act as a Line Manager to a small team, dependent on the location.. Qualifications. BS degree, preferably in a science-related field or equivalent experience in science/regulatory/medical writing-related field. PhD preferred.. Moderate regulatory, pharmaceutical/medical device related experience.. Demonstrated experience in contributing to the preparation of regulatory submissions including for example IND, PMA, NDA, MAA, and CTD, including electronic submissions. Experience in niche submissions such as ODD, PIP/PMP an advantage.. Excellent interpersonal / communication skills including excellent written and verbal communication skills.. Excellent customer service skills, with the ability to work both as a team member and independently.. Good quality management skills.. Problem-solving and decision-making skills.. Advanced skills in Microsoft Office Applications.. Ability to interact with staff from multiple departments and offices to establish project standards.. Good initiative, adaptability, and pro-activity.. Strong analytical skills, good attention to detail.. Ability to work concurrently on projects, each with specific instructions that may differ from project to project.. Fluent in speaking, writing, and reading English.. Get to know Syneos Health. Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.. http://www.syneoshealth.com. Additional Information. Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.. Show more Show less

1 Develop & maintain processes like: Brazing, welding, stamping, machining 2 Process documentation (SOP management) , Change management/ New Process development & implementation 3 Technical support to ensure smooth functioning of production 4 Quality improvement using problem solving tool