Patient Relation Executive

0 - 3 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key responsibilities -

  • include addressing patient concerns and complaints, facilitating communication between patients and various hospital departments, managing patient feedback, and improving patient satisfaction
  • The PRE also handles patient advocacy, complaint resolution, educating patients about hospital policies, and supporting crisis management efforts
  • Additional duties may include maintaining records of patient interactions, participating in quality improvement initiatives, and preparing reports for hospital leadership
  • PRE positions may be in inpatient (IP PRE) or outpatient (OP PRE) settings with a focus on smooth patient flow and coordination

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