Job
Description
Job Title: Quality Controller – Restaurant Operations Experience Required: 1–3 Years Location: [Nungapakkam,Chennai] Department: Quality Assurance / Operations Job Summary: We are seeking a detail-oriented and proactive Quality Controller to ensure adherence to food safety, hygiene standards, and operational protocols across our restaurant brands. The candidate will be responsible for conducting regular audits, ensuring compliance with SOPs, and supporting continuous improvement in quality standards. Key Responsibilities: Quality Audits & Inspections Conduct regular quality checks in kitchen and service areas across all outlets. Perform audits based on defined SOPs, food safety, and hygiene checklists. Inspect raw materials, storage conditions, and food preparation practices. SOP Compliance Monitor and enforce compliance with restaurant SOPs, including kitchen hygiene, personal hygiene, and customer service protocols. Train staff on updated SOPs and identify gaps in implementation. Food Safety & Hygiene Coordinate pest control, waste management, and cleanliness drives. Report and document any non-conformance, initiate corrective and preventive actions. Reporting & Documentation Maintain audit reports, inspection checklists, and compliance trackers. Submit weekly/monthly reports with insights, risk alerts, and action plans. Follow up on rectification of quality issues and update the status. Team Support & Coordination Liaise with kitchen and service teams to align on quality benchmarks. Support new outlet openings and conduct pre-opening audits. Qualifications: Diploma/Degree in Hotel Management, Food Technology, or relevant field. 1–3 years of experience in quality control roles in restaurant chains, QSRs, or hospitality settings. Key Skills & Competencies: Good observation, analytical, and reporting skills. Strong interpersonal and communication skills. Proficient in MS Excel, audit tools, and documentation. Detail-oriented and process-driven mindset. Preferred Attributes: Experience in multi-brand/multi-location restaurant audits. Familiarity with digital audit platforms or restaurant ERP systems. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
