Quality Assurance Supervisor

Job Title: Quality Assurance Supervisor

Company: The Impact Engine

Location: Pune - Hybrid - 3 days in office (Preferred)

Salary: ₹20,000 – ₹25,000 per month (including ₹3,000 incentives)

Probation Period: 2 weeks (Stipend ₹5,000)

Experience: minimum 2 years (Preferred)

Job Type: Full-time

About The Impact Engine:

The Impact Engine is a results-driven marketing agency focused on delivering measurable growth and high-impact marketing solutions for businesses across diverse industries. We combine creativity, data analytics, and automation to optimise marketing performance and drive customer engagement.

Role Overview

The Quality Assurance Supervisor will act as the central compliance and quality authority within the Digital Marketing Agency. This role ensures that SOPs, workflows, timelines, and data integrity are maintained across all departments including Design, Video, Marketing, and Operations.

Key Responsibilities

• Monitor daily check-in and check-out processes of creative and marketing teams
• Ensure all project data, task updates, and campaign details are accurately maintained in internal systems
• Enforce adherence to agency SOPs, workflows, and delivery standards
• Identify process deviations and hold teams accountable
• Conduct regular quality audits on digital marketing deliverables
• Track turnaround times, efficiency, and compliance metrics
• Prepare weekly and monthly organizational performance reports
• Identify operational gaps and recommend corrective actions
• Act as the final internal quality checkpoint before outputs move forward

Required Skills & Qualifications

• Minimum 2 years of experience in Quality Assurance, Operations, or Process Management within an agency environment
• Strong understanding of digital marketing workflows and SOPs
• Excellent attention to detail and documentation skills
• Strong reporting and data analysis capabilities
• Ability to coordinate across creative, marketing, and operations teams
• Disciplined, process-driven, and assertive professional

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Quality assurance: 2 years (Required)

Language:

• English (Required)

Work Location: In person