Quality Assurance (QA) Manager – Garment Export Business

Minimum 7–10 years in garment quality assurance

Reports To: Director / Head of Production

About Us

We are a well-established garment export house with over 35 years of experience, working with leading high-street and boutique brands across the UK, Europe, and the USA. Our core strengths lie in intricate embroideries, value-added surface techniques, sustainable fabrics, and ethical manufacturing practices. As we continue to scale, we are looking to strengthen our Quality Assurance function to meet and exceed global quality benchmarks.

Role Summary

We are seeking an experienced and proactive QA Manager to lead our Quality Assurance department. The ideal candidate will be responsible for maintaining the highest product quality standards across all production stages, ensuring compliance with buyer requirements, and managing a team of quality checkers, inline QA staff, and final inspection teams.

Key Responsibilities:

Quality Strategy & Systems

• Define and implement robust quality systems and SOPs across sampling, bulk production, finishing, and packing.
• Ensure compliance with quality standards and buyer-specific protocols.
• Develop a preventive approach to quality rather than reactive troubleshooting.

2. Buyer Communication & External QA Coordination

• Be the key point of contact for all buyer-side QA and third-party inspections (SGS, Intertek, BV, etc.).
• Ensure timely preparation for audits, final inspections, and documentation.
• Handle quality-related buyer complaints, RCA (root cause analysis), and corrective action plans.

3. Team Management

• Lead and train a team of inline QAs, final checkers, and quality supervisors.
• Conduct regular QA meetings, inline reviews, and feedback sessions.
• Drive accountability and continuous improvement across the team.

4. Quality Control Across Production Lifecycle

• Monitor fabric, trims, and garment quality from sourcing to final shipment.
• Conduct inline and end-line audits for stitching, embellishments, print, embroidery, and finishing.
• Ensure AQL standards are maintained and documented properly.

5. Documentation & Reporting

• Maintain inspection reports, QA checklists, and buyer-specific quality documentation.
• Regular reporting to senior management on quality performance, challenges, and improvement plans.

Candidate Requirements (Must have)

• 7+ years of experience in quality assurance in garment exports, preferably with woven, Knits and embellished garments.
• Proven track record in working with international high-street brands and third-party QA agencies.
• Strong leadership, communication, and analytical skills.
• Deep understanding of AQL levels, buyer quality standards, and export documentation.

Candidate Requirements (preferred but not mandatory)

• Diploma/Degree in Apparel Technology, Textile Engineering, or related fields.
• Experience in sustainable and ethical compliance standards (GOTS, SEDEX, etc.) is a plus.
• Working knowledge of Excel, QA software, or PLM systems.

Why Join Us?

Opportunity to work with globally recognized brands.

Be part of a company with strong values, legacy, and innovation.

Work environment that encourages growth, ownership, and continuous learning.