Quality Associate

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

1. Documentation & Record Keeping

a. Maintain and update all QA documentation including SOPs, batch manufacturing

records, and inspection reports.

b. Log and manage Certificates of Analysis (COA), supplier audits, and vendor

compliance records.

c. Prepare and file non-conformance reports (NCRs), RCA and support CAPA

implementation.

d. Validating traceability systems and record keeping accuracy.

2. Certification & Regulatory Compliance

a. Assist in acquiring and maintaining certifications such as FSSAI, ISO 22000, HACCP,

and GMP.

b. Coordinate with external auditors and regulatory bodies during inspections and

audits.

c. Ensure compliance with food safety laws for both domestic and export

requirements.

3. Material Inspection & Product Quality

a. Conduct inspection of incoming raw materials (herbs, flowers) for quality parameters

like aroma, colour, moisture, and contaminants.

b. Perform in-process checks during blending and packaging.

c. Conduct pre-dispatch checks on finished goods for weight accuracy, sealing, labelling.

4. Employee Training & Awareness

a. Train warehouse, packaging, and production staff on:

b. Hygiene and sanitation procedures

c. Food safety handling practices

d. SOPs for quality inspections and documentation

e. Conduct refresher training sessions monthly or quarterly.

f. Create easy-to-follow training materials and visual SOPs for floor staff.

5. Vendor & Facility Audits

a. Support audits and inspections of supplier facilities for raw material quality and hygiene.

b. Monitor housekeeping, pest control, and temperature logs in the warehouse.

6. Cross-functional Coordination

a. Work with procurement, production, and R&D teams to maintain quality standards.

b. Assist in product development trials from a QA perspective.

Qualifications

Bachelor’s Degree in Food Technology.

 1–3 years of experience in QA/QC, preferably in food, beverage, herbal, or FMCG

sectors.

 Strong knowledge of FSSAI, ISO, HACCP, and other food safety standards.

 Good documentation, reporting, and inspection skills.

 Experience in training frontline staff or working in a training-supportive role.

 Familiar with MS Office, Google Sheets, and ERP-based quality systems.