Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedback on the progress of their inquiries. Providing outstanding customer service. Updating customer information as required. Maintaining confidentiality of information. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹26,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
Healthcare consultants provide expert guidance to organizations on various topics, including strategic planning, operational improvements, technology implementation, and regulatory compliance. Problem Solving: They identify and analyze problems within healthcare organizations, developing solutions to address challenges and improve performance. Data Analysis: Healthcare consultants often use data analysis techniques to assess current practices, identify areas for improvement, and measure the effectiveness of implemented solutions. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹28,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹33,000.00 per month Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Morning shift Language: English (Preferred) Hindi (Preferred) Work Location: In person
As a valuable member of our team, you will be expected to familiarize yourself with the company's vision and mission in order to effectively contribute to achieving the set goals and objectives. Your responsibilities will include conducting market research to identify potential clients and cultivating strong relationships with both new and existing clients. You will also be responsible for collating and maintaining client information in the CRM database. Collaboration with staff across various departments will be essential as you work together to implement growth strategies. You will play a key role in developing and executing sales strategies, client service and retention plans, as well as analyzing sales data to inform and update marketing strategies. Additionally, you will be required to assist in drafting business plans, sales pitches, presentations, reference material, and other relevant documents as needed. Your ability to manage multiple projects concurrently and meet deadlines will be crucial to your success in this role. You will be expected to proactively identify new business opportunities and potential partners. Strong interpersonal skills are vital, as you will need to effectively engage with individuals at all levels of the organization, including management, staff, and clients. This is a full-time, permanent position with a flexible schedule, and the work location will be in person during day shifts.,
You will be responsible for identifying opportunities to expand business operations by finding new markets, clients, partnerships, products, or services. This includes creating strategies and developing plans to reach new opportunities. Building and maintaining relationships with current and new clients and industry partners will be a key part of your role. You will also be pitching sales and products to both new and existing clients. Staying up to date with market conditions and business trends, analyzing trends, and creating sales forecasts will be essential for success in this position. Collaboration with sales, marketing, and product development teams will be required to ensure alignment across the organization. Additionally, you will manage a business development team, providing leadership and training as needed. This is a full-time, permanent position suitable for both experienced professionals and freshers. The work schedule is during the day with the possibility of a yearly bonus. The ideal candidate will have a Bachelor's degree, with 1 year of experience in business development and a total of 1 year of work experience. Proficiency in English is preferred, and the work location is in person.,
The role involves answering telephones and addressing inquiries from clients and participants. You will be responsible for creating, compiling, and exporting databases containing all information for each event. Additionally, you will play a crucial role in planning convention center events and creating budgets while allocating funds accordingly. Taking reservations for booths and speaking engagements, processing end-of-day reports, and managing invoices from vendors will also be part of your duties. Moreover, you will be required to inspect public areas before events and coordinate with the custodial staff. Promoting brand image and awareness through social media platforms and establishing connections with local media outlets, online and offline, are also key responsibilities within this role. This is a full-time, permanent position with a flexible schedule allowing you to work from home. The job operates on a day shift schedule and offers performance bonuses as well as yearly bonuses. The ideal candidate should have at least 1 year of total work experience. The work location is in person.,
As a customer service manager, your responsibilities will include hiring, training, and supervising customer service representatives and support staff. You will be instrumental in developing and implementing strategies to enhance service quality, improve customer satisfaction, and increase operational efficiency. Your role will involve managing customer interactions, resolving issues, and ensuring a positive customer experience. In this position, you will be responsible for monitoring service performance by tracking metrics, analyzing customer feedback, and identifying areas for improvement. You will also play a key role in process improvement by developing and implementing procedures and policies to enhance service delivery and streamline operations. This is a full-time, permanent position with a flexible schedule that allows you to work from home. The job entails day shifts and requires at least 1 year of experience as a Service Executive. The work location is in person. If you are passionate about providing excellent customer service, managing a team, and driving continuous improvement, this role is an exciting opportunity for you. Join our team and contribute to our commitment to delivering exceptional service to our customers.,
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries. Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹28,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives. Conducting market research and identifying potential clients. Cultivating strong relationships with new clients, while maintaining existing client relationships. Collating and maintaining client information in the CRM database. Working closely with staff across departments to implement growth strategies. Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies. Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required. Ability to manage multiple projects concurrently and meet deadlines. Identify new business opportunities and partners. Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Health insurance Life insurance Provident Fund Ability to commute/relocate: Pimpri-Chinchwad, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Answering customers’ questions by phone, email, web chat or face-to-face Selling products or services and taking payments Monitoring overall customer satisfaction levels Tracking orders and giving refunds Updating company databases with information from each customer interaction Passing particular complaints on to their manager Collaborating with the sales department to develop methods for handling issues Working on short-term projects to offer customised support for new products Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Answering customers’ questions by phone, email, web chat or face-to-face Selling products or services and taking payments Monitoring overall customer satisfaction levels Tracking orders and giving refunds Updating company databases with information from each customer interaction Passing particular complaints on to their manager Collaborating with the sales department to develop methods for handling issues Working on short-term projects to offer customised support for new products Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Operating machinery, vehicles, and equipment, along with conducting basic maintenance and repairs. Site Preparation and Cleanup: Clearing and preparing construction or factory sites, digging ditches, leveling earth, and maintaining general housekeeping standards. Material Handling: Loading, unloading, and distributing materials and equipment as required by project plans. Teamwork and Assistance: Working as part of a team to support other workers and tradespeople, often by preparing materials or signaling. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹33,000.00 per month Education: Diploma (Preferred) Work Location: In person
Handle inbound and outbound calls, chats, and emails to address customer queries and provide information about products and services. Problem Resolution: Resolve customer complaints and issues promptly, courteously, and efficiently to ensure customer satisfaction. Relationship Management: Build and maintain strong, long-term relationships with customers to foster loyalty and encourage repeat business. Database Management: Maintain and update customer records, including contact details, interaction history, and service request status. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Scheduling & Coordination: Managing calendars, scheduling appointments, coordinating meetings, conferences, and travel arrangements for employees and executives. Communication: Handling incoming and outgoing correspondence, including emails, phone calls, letters, and memos. Document Management: Organizing, maintaining, and updating filing systems, databases, and important office documents. Administrative Support: Preparing and editing documents, reports, and presentations. Office Operations: Managing office supplies, overseeing inventory, and maintaining office equipment. Visitor Assistance: Greeting and assisting visitors, clients, and candidates. Data Entry: Performing data entry and other clerical tasks as needed. Special Projects: Assisting with special projects and other tasks assigned by management. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Work Location: In person
Scheduling & Coordination: Managing calendars, scheduling appointments, coordinating meetings, conferences, and travel arrangements for employees and executives. Communication: Handling incoming and outgoing correspondence, including emails, phone calls, letters, and memos. Document Management: Organizing, maintaining, and updating filing systems, databases, and important office documents. Administrative Support: Preparing and editing documents, reports, and presentations. Office Operations: Managing office supplies, overseeing inventory, and maintaining office equipment. Visitor Assistance: Greeting and assisting visitors, clients, and candidates. Data Entry: Performing data entry and other clerical tasks as needed. Special Projects: Assisting with special projects and other tasks assigned by management. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Work Location: In person
As a candidate for this role, you will be responsible for demonstrating how the product works, highlighting its features, and showcasing its capabilities to potential customers. Your primary focus will be on building brand awareness through various channels such as social media, email, and in-person interactions in order to establish and enhance brand recognition. In addition, you will need to actively listen to customers to understand their needs and assist them in finding the right products that meet their requirements. Furthermore, you will be expected to drive sales by facilitating transactions, maintaining accurate sales records, and preparing detailed sales reports to track performance. Following up with customers for repeat purchases and inviting them to explore new products will also be part of your responsibilities. This role is a full-time position suitable for both experienced professionals and freshers. The working schedule is during the day, and the ideal candidate should possess a Bachelor's degree (Preferred). The work location for this role is in person.,
Create and adhere to a timeline for planning events. Liaise with clients to gauge their needs. Work with staff to accomplish tasks. Contact vendors for outsourced services. Receive phone calls and respond to emails from clients. Find a suitable venue for events and book the venue in a timely manner. Age Criteria 26 Job Types: Full-time, Part-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Experience: total work: 3 years (Preferred) Work Location: On the road