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Customer Service Representative

0 years

2 - 3 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹33,000.00 per month

Compensation Package:

  • Performance bonus
  • Yearly bonus

Schedule:

  • Day shift
  • Morning shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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