Customer Service Representative

Interested candidates can contact on 9717060231 or mail at shivangibhardwaj@policybazaar.com

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Graduation is mandatory.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

ISMS Responsibilities:

• Be aware and comply with the ISMS Policy, procedures and objectives;

• Actively participate in ISMS exercises;

• Request access to information access from their Team Leaders/ Executives;

• Report known and suspected security incidents to the IT Helpdesk;

• Protect secrecy of passwords; and

• Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Interested candidates can contact on 9717060231 or mail at shivangibhardwaj@policybazaar.com