*Minimum 6 months of work experience in travel or tourism industry required *Excellent English communication skills required *Salary up to 40k [25-30% raise expected from previous salary] *work from office role in Gurgaon, India Show more Show less

Company Description Four Star Consultancy Services provides recruitment solutions and digital marketing services to organizations of all sizes across India. We focus on creating sustainable business for our clients by helping them employ quality manpower and generate leads through digital marketing. Our team of skilled recruiters and digital marketing experts are committed to providing excellent service to both candidates and employers. Four Star is dedicated to ethical placement practices that benefit both clients and candidates. Role Description This is a full-time Onsite (WFO) role for a Travel Sales Consultant. The Travel Sales Consultant will be responsible for managing travel arrangements, consulting with customers on their travel needs, providing exceptional customer service, and handling reservations. Day-to-day tasks include creating and managing travel plans, coordinating with customers to understand their requirements, and ensuring all travel arrangements are handled smoothly and efficiently. Qualifications Experienced in Travel domain (minimum - 6 months for Graduates and 1 year if Undergraduate) Strong Customer Service and Reservations skills Excellent communication and interpersonal skills Experience in the travel industry is preferred Bachelor's degree in Tourism, Hospitality, or related field is a plus Salary non GDS with travel experience upto 38k GDS knowledge upto 55k

Four Star Consultancy Services is Hiring – Customer Service Executive (International Voice – Travel Process) | Gurgaon Are you an experienced customer service professional with a background in upselling or customer retention, seeking to advance your career within the international travel domain? We are offering an excellent opportunity to join a prestigious process based in Gurgaon (Work from Office). About the job : We are looking for qualified and enthusiastic Customer Service Executives to join our International Voice-based travel support team. The ideal candidate will possess experience in International Customer Service, strong communication skills and a demonstrated ability in upselling or customer retention. Job Location: Gurgaon (Work from Office) Compensation: Up to ₹38,000 CTC per month + Performance Linked Incentives (PLI) Note: Eligible candidates may receive a 25%–30% hike on their last drawn salary Joining: Immediate joiners will be given preference Eligibility Criteria: Graduates with a minimum of 6 months of relevant experience Undergraduates with a minimum of 1 year of relevant experience Prior experience in international upselling or customer retention is preferred Must possess excellent verbal communication skills in English Key Responsibilities: Manage inbound and outbound calls related to customer travel queries Support customers with bookings, itinerary modifications and general inquiries Promote relevant services where applicable and effectively retain customers Uphold service excellence standards to ensure customer satisfaction Liaise with internal departments to ensure efficient query resolution Interview Process: HR Interview VET – 60 Operations Round VWT – 60 Computer Proficiency Test Travel Knowledge Test Typing Speed Test Note: Prior knowledge of GDS is not required for this role. If you are passionate about customer service and eager to contribute to a dynamic travel support environment, we would be pleased to review your application.

Greetings!! We at Four Star Consultancy Services are 💼 Hiring: International Voice Process(Travel/Upsell) - Customer Service Executive 📍 Location : Work from Office, Gurgaon 🕔 Working Days : 5 Days a Week(includes night shift) 🚗 Transport : Both Side Cabs (within transport radius) 💰 Salary : Up to ₹38,000 CTC 📅 Joiners : Immediate Only Eligibility Criteria: 🎓 Graduation mandatory 📞 Minimum 6 months of customer service experience (International Voice Process preferred) 🗣️ Excellent communication skills ✅ Willing to work from office ✅ Familiarisation with GDS, Amadeus ✅ Upselling Selection Process: HR Round (Virtual option available) Voice Evaluation Test (VET) – Score: 60+ to qualify Operations Round Versant Written Test (VWT) – Score: 60+ to qualify If you meet the criteria and are ready to join immediately, apply now! Limited positions available.

Position: Customer Support Specialist Location: Gurgaon | Work From Office Shift: Rotational Shifts Experience: Graduate freshers or candidates with a minimum of 6 months BPO experience (International preferred) We are currently hiring Customer Support Specialists to join our growing team. The ideal candidate will have strong communication skills and a customer-focused mindset to handle queries for international clients. Key Requirements: Graduate (freshers are welcome) Minimum 6 months of BPO or customer service experience (International preferred) Excellent verbal and written communication skills Ability to work in an International Customer Support environment Strong problem-solving skills and a professional attitude Key Responsibilities: Handle customer queries through phone, email or chat Provide timely and effective resolutions Ensure a smooth and positive customer experience Maintain accurate records of customer interactions and follow-ups What We Offer: Opportunities for learning and career growth Exposure to international client processes Supportive and collaborative work environment Cab facility provided (both sides) Interested candidates may share their updated resume at hr@jobindiaonline.com or WhatsApp us on 9589188136. Note: This is a full-time, on-site role. Only candidates with strong communication skills and willingness to work in international shifts will be considered.