3255 Quality Analysis Jobs - Page 42

Responsibilities : 1. Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries. 2. Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details. 3. Provide feedback and recommendations to the product team based on direct experience with current and potential customer's feedback. 4. Utilize, update and maintain the integrity of information in Miko's CRM system. 5. Help Customers with solving their technical problems with wifi, Bluetooth device, etc. Requirements : 1. Strong Team player 2. Excellent written, spoken English communication skills 3. Must be...

L&T Hydrocarbon is looking Quality Engineering professionals for its Lead - QA Engineer position based at Knowledge City - Vadodara location. Job Criteria: Minimum of 17 years of relevant experience in Oil and Gas EPC projects B.E/B.Tech/M.Tech Preferred Certifications in Lead Auditor Certification in ISO 9001 (QMS), Training / Certification in Six Sigma, Root Cause Analysis, or Quality Tools is advantageous. Job Responsibility : Institutionalize quality management system at Engineering function. Management of quality assurance activities across internal and external design teams, ensuring deliverables adhere to quality standards. Collaboration with Engineering Leads, Design Engineers and ot...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

The Quality Analyst is responsible for monitoring and improving the quality of products or services by identifying defects, ensuring compliance with standards, and recommending process improvements. Required Candidate profile Overall minimum 4year experince required, Graduation mandatory Key Skills - QA, Call monitoring, call audit,

Role & responsibilities Managing a team of quality auditors. Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Perform Pareto analysis and CSAT calculations to identify areas for improvement. Utilize QC tools such as 7QC, TNI, and other quality management tools. Develop and implement quality improvement initiatives using techniques like Six Sigma Quality and Lean Methodologies. Collaborate with team members to resolve customer complaints and improve overall call calibration processes. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (...

Job description Bachelors's degree in Computer Science, Computer Engineering, or a software-related discipline or equivalent is preferred. Good written and oral communication skills The ability to adapt quickly to a fast-paced environment A critical thinker that seeks new ideas, and has strong problem-solving skills Ability to understand/translate business needs into appropriate testing of software solutions Required Candidate profile Btech, Mtech, BCA, MCA, and BSc IT candidates with gaps can also apply. (2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 pass-out candidates can also apply for fresher roles. Perks and Benefits Salary From (18k to 30k) Contact Details: share yo...

Quality control required for a Paper industry at vapi, gujrat Qualification- Any chemical or paper Exp- min 10 yrs Salary- upto 18 lacs skills- minimum 10 yrs experience in paper roll industry Wtsapp me resume at 8295842337- Mr. Bansal

Job description: The Quality Head will be responsible for overseeing the development and implementation of quality assurance processes to ensure the highest standards of product quality across all production lines. This role involves managing the entire quality control and quality assurance functions, driving continuous improvement initiatives, and ensuring compliance with both internal and external standards and regulations. Roles and Responsibilities: Provide training on QMS policies, procedures, and best practices to employees. Collaborate with cross-functional teams to resolve quality issues and improve product reliability. Develop and maintain quality control processes, procedures, and ...

Roles and Responsibilities * Ensure quality control and assurance of hydro power projects, tunnels, and other infrastructure. * Conduct regular quality audits and inspections to identify areas for improvement. * Develop and implement quality standards, procedures, and protocols for the organization. * Collaborate with cross-functional teams to resolve quality-related issues. Desired Candidate Profile * 8-10 years of experience in QA/QC and related field (hydro power / Tunnel). * Diploma or B.Tech/B.E. degree in Civil or relevant discipline.

We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process . The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results. Key Responsibilities: Monitor and evaluate inbound and outbound voice calls of telesales/website selling process. Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques. Identify gaps in communication, process compliance, and sales techniq...

Key Responsibilities: Quality Assurance & Control Conduct in-process, final product, and incoming material inspections as per standards. Monitor production lines to ensure compliance with quality parameters. Ensure proper implementation of quality control plans and standard operating procedures (SOPs). Testing & Inspection Perform functional testing of electronic components and finished products. Use quality tools and equipment (multimeters, oscilloscopes, gauges, etc.) for inspection. Document inspection findings and prepare reports. Compliance & Standards Ensure adherence to ISO standards, industry-specific certifications, and customer requirements. Support audits (internal, customer, and ...

Contact Person : 73.03.48.90.92 ( Riya Sharma) We hiring for this position only in male, 1 year experience is mandatory fwork job Interested candidates please drop your resume this mail id : Contacts number: 73.03.48.90.92 Dabur India limited Job Title: Quality Executive Location: All India Salary: 22k- 45k Per Month including variable Role & responsibilities Develop and maintain quality systems, policies, and procedures Conduct internal and external audits to ensure compliance with quality standards Analyze data and generate reports on quality performance Identify areas for improvement and implement corrective and preventive actions Provide training to employees on quality standards and bes...

Perform proximate and ultimate analysis of coal and coke Conduct calorific value determination Analyze coal rank, hardness, grindability index Maintain laboratory instruments Adhere to quality control protocols Data Entry Required Candidate profile Experience in determining the physical and chemical properties of coal and coke Looking for candidates who can join within 15 days Locations Gandhidham and Katni

Perform proximate and ultimate analysis of coal and coke Conduct calorific value determination Analyze coal rank, hardness, grindability index Maintain laboratory instruments Adhere to quality control protocols Data Entry Required Candidate profile Experience in determining the physical and chemical properties of coal and coke Looking for candidates who can join within 15 days Locations Gandhidham and Katni

- Responsible for audit call reports and identify errors. - Capable of identifying gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls. Required Candidate profile -Should have Excellent Writing Skills -Call Monitoring / Call Barging / Give Feedbacks to the Agents - Customer service or sales experience would be a plus

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement an...

Designation: Quality Analyst Preferred Experience: 4+ years We are looking for a detail-oriented and proactive QA Engineer with automation experience to join our team. The ideal candidate will have a strong background in manual and automated testing, with hands-on experience in designing, developing, and executing automated test scripts, especially for browser-based applications using Playwright and other testing tools. Key Responsibilities Analyze requirements, user stories, and acceptance criteria to create comprehensive test plans and test cases. Design, develop, and maintain automated test scripts using tools such as Playwright, Selenium, TestNG, JUnit, Cypress, or similar . Execute brow...

Location : Kolkata Department : Quality Assurance / Process Excellence Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata . The ideal candidate will lead the Quality Assurance function, drive process improvements, and ensure consistent delivery of high-quality customer service across voice and non-voice processes. You will be responsible for monitoring, auditing, and enhancing agent performance while ensuring adherence to client SLAs and compliance standards. Key Responsibilities : Lead the Quality Assurance (QA) team across telecom process...

Key Responsibilities: Develop, implement, and maintain quality assurance processes and procedures. Conduct detailed inspections and testing of products or services to identify defects or issues. Analyze quality data and metrics to identify trends and areas for improvement. Collaborate with cross-functional teams, including production, development, and customer service, to address quality concerns. Prepare detailed reports on quality findings and suggest corrective and preventive actions. Participate in audits and compliance reviews to ensure adherence to quality standards. Review documentation and processes to ensure regulatory and internal standards are met. Support root cause analysis and ...

Key Responsibilities: Supervise and coordinate quality control activities during production. Inspect raw materials, in-process production, and finished goods for compliance with quality standards. Ensure adherence to company quality policies, procedures, and safety regulations. Train and guide quality control staff on inspection techniques and quality standards. Identify defects and non-conformities; recommend corrective actions. Maintain and update quality records, inspection reports, and documentation. Collaborate with production, engineering, and supply chain teams to resolve quality issues. Conduct root cause analysis and support continuous improvement initiatives. Monitor quality metric...

Role & responsibilities: Prepare QA/QC Plans & Checklists Develop inspection and test plans (ITPs), checklists, and standard procedures. Material & Workmanship Inspection Verify materials and workmanship match specs and quality standards. On-site Supervision & Testing Conduct daily inspections, material tests (concrete strength, soil compaction), and record findings. Non-conformance Management Identify defects, issue NCRs, track corrective actions, and followup until resolved. Documentation & Reporting Maintain inspection logs, test results, ITPs, and prepare periodic quality reports. Audits & Final Inspection Conduct internal audits and final walkthroughs; assist in punchlist and certificat...

You will make sure our sports calendars are up to date: When does the next season of the Indian Super League start? When will the teams participating in the Ice Hockey World Cup announce their rosters? You are responsible for entering the correct league structures in our database. How do the play-offs work? Which teams will relegate from the league at the end of the season? You will ensure that club information is accurate at the start of the season. Have there been any changes to the name of the team or the venue they are playing in? Are all the logos still up-to-date? You will use our smart matching tools to process match schedules and team rosters. You will help coordinate daily checks on...

PROJECT COORDINATOR J20250903003 WE ARE SEEKING A PROJECT COORDINATOR THE ROLE INVOLVES COORDINATING WITH PARTNER NGOS, SUPPORTING THE ESTABLISHMENT OF A CLIMATE CHANGE CENTRE, SUPERVISING FIELD STAFF, FACILITATING TRAINING, EXPOSURE VISITS, AND KNOWLEDGE-SHARING ACTIVITIES, AND ENSURING EFFECTIVE IMPLEMENTATION OF CLIMATE-RESILIENT PRACTICES. THE PROJECT COORDINATOR WILL ALSO ANALYZE ON-GROUND PRACTICES, PROVIDE TECHNICAL ASSISTANCE CONTRIBUTE TO DEVELOPING KNOWLEDGE PRODUCTS, ACTION PLANS, AND REGION-SPECIFIC CLIMATE STRATEGIES. PROGRAM SUPPORT PANI HEAD OFFICE, AYODHYA, UTTAR PRADESH

About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process an...

About The Role CEC Officer - Inbound Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process...