Job
Description
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.
Overview
Trial Master File (TMF) Quality Control (QC) Specialist plays a critical role in ensuring the accuracy, completeness, and compliance of the TMF, which is the central repository of essential documents for a clinical trial. TMF Quality Control Specialists will maintain project level perspective, focus, and communicate effectively as the quality control subject matter expert.
Key Tasks & Responsibilities
Perform meticulous QC review involving a thorough check of TMF documents to ensure they meet quality criteria, are complete, accurate, and align with the TMF plan, applicable regulations (e.g., ICH-GCP, FDA, EMA), and internal Standard Operating Procedures (SOPs).
Verify completeness of all required documents, as defined by the TMF Index and TMF Plan, are present. This includes checking all pages of multi-page documents
Check for accuracy of the information within documents is correct and consistent
Ensure proper filing and indexing by verifying that documents are filed in the correct locations within the TMF (especially in eTMF systems) and that metadata (e.g., document type, date) is accurate. A misfiled document is considered a missing document
Identify discrepancies and gaps by proactively finding any missing documentation, inconsistencies, or deviations from established standards
Communicate findings and discrepancies to relevant parties and liaise with stakeholders including study teams, clinical operations, data management, regulatory affairs, and Contract Research Organizations (CROs), to facilitate resolution
Maintain detailed records of QC findings and monitor the progress of corrective actions until issues are resolved and Track remediation status
Provide input for TMF health reports, including key performance indicators (KPIs) related to timeliness, completeness, and quality
Support audit and inspection readiness by actively participating in preparing the TMF for regulatory inspections and internal/external audits, addressing any findings or issues identified.
Collaborate in the development, maintenance, and update of study-specific TMF Plans and TMF Indexes
Provide feedback for the continuous improvement of TMF processes, tools, and systems
Liaise with study teams and other staff to fulfil job responsibilities and activities
Complete departmental projects as assigned in accordance with specified timelines, eCS SOPs/WIs and regulations
Train, mentor and monitor other quality control specialists to ensure delivery of quality projects
Ensure compliance with eClinical Solutions/industry quality standards, regulations, guidelines, and procedures
Other duties as assigned
CANDIDATE’S PROFILE
Education/Language
Four-year college degree or higher preferred, analytic discipline a plus (Computer Science or Health related field)
Excellent knowledge of English
Professional Skills & Experience
Minimum 2-3 years in Pharmaceutical/Biotechnology industry or equivalent
Strong knowledge of ICH-GCP guidelines, DIA TMF Reference Model, and other relevant regulatory requirements (e.g., FDA, EMA)
Knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical trial methodology, software development lifecycle activities and industry standards preferred
Experience with electronic Trial Master File (eTMF) systems (e.g., Veeva, Trial Interactive)
Experience performing quality control activities of clinical trial deliverables preferred
Ability to manage multiple priorities and work independently or as part of a team
Excellent verbal and written communication skills
Detail oriented, ability to multitask with strong prioritization, planning and organization skills
Excellent team player
Technical Skills & Experience
Proficiency in Microsoft Office Applications, specifically MS Word, MS Excel and PowerPoint
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