Project Services Lead (Contract)

Position: Project Services Lead (Contract)

Location: Mumbai, India

About LRN

LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands—we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine's 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

The role of Project Manager will be joining our growing global Delivery Team. This role will be responsible for managing our clients, including some of the leading Fortune 500 companies. The incumbent will own the management of multiple projects for a variety of business segments, and industries. We are seeking a professional who will collaborate and has a passion for managing people, projects, and clients. This role involves coming up with creative ideas and with a keen interest in eLearning domain.

Requirements

What you'll do:

• Manage execution of high-priority deliverables and content edits
• Serve as the Subject Matter Expert on LRN's proprietary tools to recommend efficient delivery approaches
• Apply project management principles to coordinate and execute tasks
• Collaborate with clients and internal stakeholders (e.g., Program Managers) to fulfill client-specific requirements
• Keep clients informed and aligned on milestones and deliverables
• Facilitate coordination between Project Managers and task owners
• Contribute to process documentation and continuous improvement initiatives
• Drive internal process enhancements within the Professional Services team
• Recommend improvements to elevate client delivery and project outcomes
• Represent client priorities internally and advocate for their requirements
• Coordinate with cross-functional teams to resolve technical issues

What we're looking for:

• Strong Project Management capabilities with 3+ years of Project Management experience.
• Strong Stakeholder Management and Team Management skills.
• Experience in budget management, commercial and customer experience.
• Excellent communication skills with professional fluency in English - Speaking, Writing & Comprehension

Benefits

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.