Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
About LRN Do you want to use your React native developer expertise to help people around the world do the right thing? Join us at LRN to be a part of a small, global company—fewer than 500 employees—where you can have maximum impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. Position: React Native Developer Location:Mumbai About Role We are seeking a talented and experienced React Native Developer to join our dynamic team. As a key member of our mobile development group, you will be responsible for designing, developing, and deploying high-quality mobile applications for both Android and iOS platforms. You will leverage your expertise in React Native to create innovative and user-friendly mobile experiences. This role requires a strong understanding of mobile development best practices, excellent problem-solving skills, and the ability to work collaboratively in an agile environment. Your responsibilities will include Design, develop, and maintain mobile applications using React Native for both Android and iOS platforms. Write clean, maintainable, and efficient code following best practices and coding standards. Translate UI/UX designs into functional and visually appealing mobile applications. Integrate mobile applications with RESTful APIs and backend services. Troubleshoot and debug issues that arise during development and in production. Optimize application performance for speed and scalability. Participate in code reviews to ensure code quality and knowledge sharing Good to have skills Stay up-to-date with the latest trends and technologies in mobile development, particularly within the React Native ecosystem. Manage the build creation and distribution process for both Android (APK, AAB) and iOS (IPA) platforms. Handle application signing and resigning processes, including managing certificates and provisioning profiles. Contribute to improving development processes and tooling. Potentially mentor junior developers and share technical expertise. Knowledge of GQL Familiarity with Node.js for back-end development or API interaction. Experience working with different types of databases (e.g., SQL, NoSQL). Requirements Proven experience of 3 to 6 years in mobile application development with a strong focus on React Native. Solid understanding of JavaScript, ES6+, and React principles. Familiarity with mobile development best practices, design patterns, and architectural principles. Experience with state management libraries (e.g., Redux, Zustand, Context API). Experience with testing frameworks (e.g., Jest, React Native Testing Library). Familiarity with version control systems, particularly Git. Excellent problem-solving, debugging, and analytical skills. Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
Position: Full Stack Developer Location: Mumbai About LRN Do you want to use your developer expertise to help people around the world do the right thing? Join us at LRN to be a part of a small, global company—where you can have maximum impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. Your responsibilities will include Responsible for building web applications using Single Page Application (SPA) paradigm. Develop software solution using industry best practice, in the area of security & perform in a web & SOA architecture environment. Effectively develop in a clean, well structured & easily maintainable format. Participate in the full SDLC with requirements, solution design, development & QA. Provide accurate timelines on work. Follow coding standards, build appropriate unit tests, integration tests and deployment scripts Assists in defining software architectures - Collaborates with leads to explore existing systems, determines areas of complexity, potential risks to successful implementation, learns the applications capabilities Communicates continually with the project teams - Explains progress on the development effort Owns success - Takes responsibility for successful delivery of the solutions Contributes to continual improvement by suggesting improvements to user interface, software architecture or new technologies Requirements Should have worked in distributed Agile model and continuous integration Experience on Test Driven Development techniques Should have at least 6 years of experience in required technology (JavaScript, ANGULAR 2 & above/NODE) Should have good background about the web technologies available in the market Hands-on experience on building APIs AWS knowledge will be an added advantage Good experience of the Technology stack (e.g. HTML, JavaScript, NodeJS, Angular, MongoDB) Expert in OOP's Experience working with Angular version 2 and above and Node JS Good understanding of DB like MongoDB, PostgreSQL Exposure to GIT Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
About LRN Do you want to use your IT expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world's most recognized brands reduce organizational risk - enabling them to focus on what they do best. About the role: LRN is seeking an innovative and forward-thinking Technical Solutions Manager to lead the transformation of our business operations through the strategic implementation of artificial intelligence (AI). This role will involve managing and overseeing AI-driven projects aimed at reducing human dependencies in key workflows, with a particular focus on automating the client experience function. The ideal candidate will have a strong background in AI technologies, process automation, and project management, as well as the ability to collaborate with cross-functional teams to deliver impactful results. Key Responsibilities: 1) Program Leadership: Lead and manage AI initiatives across the organization, focusing on the automation of workflows and operational processes, with an emphasis on improving the client experience. Oversee the entire lifecycle of AI projects from inception to deployment, ensuring that all milestones and deadlines are met. Develop and maintain a strategic roadmap for AI adoption and process automation, ensuring alignment with business goals. 2) Client Experience Automation: Spearhead the automation of client-facing functions, streamlining communication, support, and interactions using AI-based solutions. Analyze existing workflows in the client experience domain to identify opportunities for AI-driven improvements, ensuring a seamless and efficient customer experience. 3) Cross-Functional Collaboration: Work closely with data scientists, engineers, business analysts, and other stakeholders to understand business needs and translate them into AI-powered solutions. Collaborate with product and IT teams to integrate AI tools and systems into existing platforms and technologies. 4) Project Management & Execution: Manage multiple AI projects simultaneously, ensuring they are delivered on time, within scope, and on budget. Conduct risk assessments and implement mitigation plans to address potential challenges in project execution. Establish and track key performance indicators (KPIs) to measure the success and impact of AI solutions on business operations. 5) Change Management: Lead change management efforts to ensure smooth adoption of AI technologies and processes across the organization. Provide training and support to internal teams and stakeholders to drive understanding and acceptance of AI solutions. 6) Continuous Improvement & Innovation: Stay up-to-date with the latest trends and advancements in AI and automation technologies, applying new insights to continually improve the client experience and business workflows. Encourage a culture of innovation, exploring new ways to leverage AI to solve business problems and improve productivity. 7) Reporting & Communication: Provide regular updates to senior leadership on AI project progress, challenges, and successes. Prepare reports and presentations to communicate the value and impact of AI initiatives to key stakeholders. Requirements Bachelor's degree in computer science, Engineering, Business Administration, or a related field. A Master's degree or relevant certifications in AI, Data Science, or Project Management is a plus. 3+ years of experience in program or project management, with a strong focus on AI/automation initiatives. Proven track record of managing AI-driven projects, particularly those aimed at enhancing customer experience and business operations. Strong understanding of AI technologies, including machine learning, natural language processing, and robotic process automation (RPA). Experience with workflow automation and process optimization across various business functions, with a focus on client experience. Excellent project management skills, with the ability to manage cross-functional teams and deliver results on time and within scope. Strong analytical and problem-solving abilities, with a keen focus on process improvement. Ability to communicate complex AI concepts to non-technical stakeholders and executives. Proficiency in project management tools (e.g., Jira, Asana, Trello) and AI platforms. Experience with change management and driving organizational adoption of new technologies. Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
About LRN Do you want to use your development expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 1,000 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.. About the role: The Software Developer Associate will work on a wide range of projects from mobile development to gamification to mobile apps. Participating in the design and creation of scalable software. Writing clean, functional code on the front-end. Testing and fixing bugs or other coding issues. Your responsibilities will include Develop user interfaces using Angular best practices. Write clean, maintainable code and perform code reviews. Optimize application for performance and scalability. Work closely with backend developers to integrate front-end components. Stay updated with the latest technologies and trends in Angular development. Requirements Overall, 3-6 years of experience in the industry Knowledge of programming language Hands on experience on Angular 2.x and above NodeJS experience would be added advantage Develop user interfaces for modern rich internet applications (responsive apps) for Desktop/Mobile/Tablets Excellent analytical and programming skills Good understanding and hands on in JavaScript Expertise in creating custom components Good to have accessibility knowledge Should be able to work independently Excellent debugging skills Should have knowledge of writing unit test cases using Jasmine Good understanding of CSS Bachelor's degree Ability to work independently, as well as a part of a team Excellent written and verbal communication skills; Strong attention to detail Technologically Savvy; willingness to learn new tools Deeper understanding of Java Script and OOPs concepts Familiarity with HTML and CSS Experience working with Angular version 2 and above and Node JS Excellent written and verbal communication Good problem solving and analytical skills Exposure to Agile methodology is a good to have Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
About LRN Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: The Program Manager is responsible for overseeing the successful delivery of all purchased deliverables for LRN clients. They act as a main point of contact for all client deliveries, working alongside a Client Success Manager (CSM) who is responsible for client account health and growth. Program Managers work in an oversight capacity with a cross-functional team of specialists to provide everything from implementation and bespoke project delivery to ongoing support and client services, including client support and escalation of delivery-related issues. Together with the CSM, the Program Manager ensures the client is happy with LRN and renews their contract at the end of each contract term. Your responsibilities will include: Drives client project plans by understanding client objectives and identifying opportunities for improvement. Understands client goals and works with the assists wider LRN and client team to ensure a successful execution of client strategy. Oversees and organises daily Delivery-related activities based on client requirements. Works with the CSM to prepare for Renewal. Devises and supports Growth initiatives. Alerts CSM to growth opportunities Works with other teams to develop budgets and project plans to ensure the client is using their contract to the full and getting best value for money. Evaluates (alongside the CSM) the client's use of the platform and tools; works with the team to suggest ongoing solutions and improvements. Develops detailed resourcing and project plans in Mavenlink to ensure projects are delivered on time and to budget. Monitors projects and oversees other team members Project during project delivery to ensure deliverables meet budget and timeline requirements. Reviews project plans in Mavenlink on a regular basis to ensure the project deliverables remain in line with the budget, schedule, and scope. Undertakes standard RAID (Risks, Assumptions, Issues and Dependencies) analysis and establishes project governance structure and processes. Maintains effective communication with clients and other project stakeholders. Maintains robust reporting of project status to all stakeholders (includes regular ‘statement of accounts') Manages client escalations during project delivery and post-implementation; includes day-to-day project issues as well as content, product, tech support and budget issues. Initiates corrective action where necessary to keep projects on track. Continually assesses potential risks and issues; maintains risk and issue logs, and contingency plans. Identifies inter-dependencies between stakeholder groups to ensure all are aligned and risks are identified, mitigated, and communicated. Manages multiple projects in parallel. Ensures all contract entitlements are in Mavenlink and proactively actions them with the client. Coordinates internally with the localization project team. Co-ordinates with the Resourcing Director to ensure we have the best resource available for each project and managing costs associate. Additional responsibilities: Depending on your background and business needs delivering Bespoke and/or Library projects. Requirements Overall Strong Program Management capabilities with 9+ years of Project Management experience. Strong stakeholder management and communication skills. Experience in Mavenlink project management tool Experience in eLearning projects or development of SAAS projects Excellent organization and communication skills. Strong interest in the eLearning domain. Excellent team motivator. Budget management, commercial and customer experience. Obsessed with delivering great client service. Organized and detail orientated. Able to zoom out - ability and agility to oversee entire portfolio. Highly professional Able to manage and co-ordinate multiple teams and projects. Able to multi-task, and work on your own initiative Understand what makes great training. Willing and able to travel. Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less
Mumbai Metropolitan Region
None Not disclosed
On-site
Contractual
Position: Translation Project Manager About LRN: Do you want to use your translation Project Manager service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world's most recognized brands reduce organizational risk - enabling them to focus on what they do best. About the role: LRN is seeking a Senior Translations Project Manager to join our global Translations Team, responsible for the management of all Ethics and Compliance library updates, educating the wider Project Management group regarding translation process and contributing to the overall strategy and approach to Localization. You will collaborate cross-functionally with internal teams in order to deliver translated courses on time, within budget and exceptional quality. We are seeking a professional who has 7 years' experience working in the Localization industry, specifically with a TMS background and a min. of 5 years' in a project management role. Coaching of more junior colleagues and experience as a Team Lead would be beneficial, as is a passion for managing people and projects. The successful applicant will have a keen interest in eLearning and is focused and commercially astute. The individual in this role will have the opportunity to: Project Management Own end-to-end project delivery for multiple complex localization projects. Collaborate with internal stakeholders to understand objectives, requirements, and opportunities for process improvements. Drive project plans, schedules, budgets, and scope while ensuring solid approach and maximum efficiency and timely delivery. Conduct Risk and Issue analysis and adhere to a robust governance structure to ensure appropriate project statusing and stakeholder management in the project and program management tool. Prepare and continuously update detailed project work plans with resourcing, localization timelines, and language deliverables. Monitor project progress and initiate corrective action plans when necessary. Quality & Risk Management Oversee QA workflows for translation and localization, ensuring quality standards are met in all target languages. Coordinate with internal teams and external vendors to ensure quality, consistency, and cultural relevance. Ensure compliance with translation memory (TM), CAT tool standards, and terminology management. Team & Vendor Leadership Set and lead on agenda items for quarterly business reviews with localization vendors. Lead internal translation teams in assigning tasks, reviewing deliverables, and optimizing workflows. Mentor junior project managers and contribute to training and onboarding of new team members. Cross-Functional Collaboration Engage with translation management system provider to overcome process or system challenges, optimizing the localization journey for quality, cost and time efficiencies. Engage with sales and account managers to align client expectations with delivery capabilities. Reporting & Communication Provide regular status reports to all internal stakeholders. Manage KPIs, dashboards, and performance reporting in tools like Mavenlink or similar PM platforms. Generate reporting from translation management system dashboards and present finding to LRN senior leadership Requirements Minimum 5+ years of experience in the localization industry with min. 5 years in a project management role. Proven experience managing multilingual content delivery and working with CAT tools and TMS platforms. Proven experience of working with machine and human translations. Strong stakeholder and team leadership capabilities. Demonstrated ability to manage budgets, drive process improvements, and exceed revenue targets. Familiarity with project management software (e.g., Mavenlink, Jira, or similar). Excellent English communication skills (spoken and written). Ability to manage multiple large-scale projects simultaneously with minimal supervision. Highly organized, self-motivated, and solution-oriented. Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN Do you want to use your support expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN's proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers' requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements Bachelor's Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken)- Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
Location: Mumbai, India About LRN Do you want to use your Senior Instructional Designer expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. As our Learning Manager, you will be designing training solutions for our clients, who are represented by some of the largest brands in the world. You will meet with the client, either virtually or in person, visiting them at their offices to find out their business needs. You will attend a Design Workshop where you will deliver exciting ideas that will have the greatest impact on the learners; a 20-minute e-learning course, an interactive workbook, a game, an animated sequence, an acted drama - or a combination of ALL these things. Then you will guide a team of Graphic Designers, Programmers, and Instructional Designers through the project to ensure that training solution is creative, captivating, modern and will create a measurable change in the organization. Role and Responsibilities: Leads Instructional Designers and subject matter experts across the content team to develop e-learning course content. Responsible for analyzing, designing, developing, implementing and evaluating online learning and support solutions based on the client requirements using different digital media appropriate to their needs; and working with Instructional Designers on instructional, graphic and assessment design across multiple learning project workflows simultaneously, within stipulated standards, resources, and deadlines. Responsible for coming with innovative creative ideas which will help in design and implementation. Leads the team of Instructional Designers to ensure greater team coordination. Responsible for a strong versatile creative writing skills and guides the team to write for e-learning, animations, drama, printed materials etc. Develop templates, organize, manage, and repurpose course content files (audio, video, SCORM), schedule periodic course reviews, and track documentation and version control in order to manage content creation and the effective organization of digital and digitized information. Responsible to run a creative meeting and keep it on-track. Responsible for multiple delivery methods (HTML5, Storyline, Articulate Rise, PDF, Word, PPT.) Requirements A minimum of 4 years' experience in Instructional Design BA or equivalent experience Experience of Creative Writing Has strong views about how best to communicate information to a diverse audience. Has an eye for good visual design Primary fluency/bilingual proficiency or full professional proficiency with English (per the Interagency Roundtable scale) Benefits Competitive hourly rates
Mumbai Metropolitan Region
None Not disclosed
On-site
Contractual
Position: Graphic Designer (Contract) Location: Mumbai, India About LRN Do you want to use your Creative Graphic Design expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: As a Graphic Designer for a leading e-Learning firm you will contribute to a wide range of projects where media is diverse and dependent on the specific client and deliverables. You will work with a variety of tools to provide quality design in concept layouts, visual storyboards, web, print and designing in Word, PowerPoint. The role will span across our Library and Bespoke teams with initial deployment to the pre-sales team assisting in generating high-quality and engaging visual content that supports our pre-sales activities. The ideal candidate should have strong design skills, proficiency creating concepts for various e-learning development tools, and excellent communication abilities to interact directly with clients and internal teams. Additionally, the ideal candidate will have some commercial awareness and consider things like efficiency and process improvement. Your responsibilities will include: Conceptualizing and creating concept statics (storyboards/sample layouts) using a range of tools from the Adobe product range through to traditional print software. Developing dynamic and engaging project materials that are creative, high quality and align with brand standards and client expectations. Taking written content and producing strong creative graphic ideas/solutions for a variety of media. Collaborating with Learning Directors, Learning Managers, Instructional Designers, Design Managers to produce visual content of a high client-facing standard. Managing time effectively to balance the demanding requirements of multiple concurrent products and schedules. Recognizing internal and client budget constraints to align designs and overall design approach. Cataloging new and existing concepts and assets for efficient future reuse. Establishing and maintaining a searchable repository of design samples. Requirements # Must have skills Minimum 4 yrs experience in relevant stream A talented designer with exceptionally strong conceptual visual design skills. High level of proficiency with Adobe Photoshop, Illustrator is critical Broad knowledge of designing to a variety of eLearning industry tools Strong problem-solving and idea-generation skills. Excellent communication skills in English, both spoken and written. Knowledge of the eLearning industry a plus. Set up and management of archive of existing and newly created material and visual concepts. Collate existing concepts, moodboards from Library and Bespoke design teams Generate a templated, efficient design system. Ability to quickly reference and repurpose quality visual design work. Building out future efficiencies. Scalability, efficiency. # Good to have skills Degree in design or relevant work experience eLearning experience is preferred Working knowledge of Midjourney and other AI image generation tools SharePoint Commercial knowledge Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mumbai Metropolitan Region
None Not disclosed
Remote
Full Time
Position: Technical Support Associate Location: Goregaon, Mumbai About LRN: LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands—we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance. Named one of Inc Magazine's 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. About the role: LRN's L1 support team is at the center of operations. We assist customers with any requests or questions they might have with respect to our product. We also work with customers' program administrators, stakeholders, and internal customers closely. Our responsibilities include program administrator assistance, meeting our operational SLAs, and providing responses to our customers in a timely and effective manner. Requirements What you'll do: Provide assistance to internal and external customers on all aspects of LRN's proprietary applications (functions include campaign set up, system generated e-mails, system reporting, user data management, and customization) Please note these all are billable activities. Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects and changes. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare/document and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers' requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Centre team member is working. Perform content using our inhouse tool. Providing assistance/training to customer point of contracts on LRN's proprietary tools as well as providing solutions for an enhanced in-depth experience. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. What we're looking for: Bachelor's degree 1-2 years of experience in a customer-facing role. We value ability and experience to independently manage operational relationships with enterprise Partners. Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Experience in a customer facing role in an application support environment. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Benefits Excellent medical benefits, including family plan Paid Time Off (PTO) plus India public holidays Competitive salary Combined Onsite and Remote Work LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mumbai Metropolitan Region
None Not disclosed
On-site
Contractual
Position: Graphic Designer Location: Mumbai, India About LRN: LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands—we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance. Named one of Inc Magazine's 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. About the role: LRN is recruiting Freelance Graphic / Elearning Designers with strong working knowledge of any of the following, Storyline, Rise, Lectora or other proprietary eLearning development tool experience to support our busy Delivery team. Work will be ad hoc as and when required. You will support our internal teams with a variety of projects to deliver high quality eLearning projects our Fortune 500 clients. This work requires designers who are extremely competent and able to produce high quality work in short deadlines. All applicants must be able to share commercial examples of past work within the eLearning or Classroom based training industry. As a Graphic Designer for a leading e-Learning firm you will contribute to a wide range of projects where media is diverse and dependent on the specific client and deliverables. You will work with a variety of tools to provide quality design in layout, visual storyboards, web, print and designing in word, PowerPoint and video, motion graphics (optional). Requirements What you'll do: Creating concept statics (storyboards/sample layouts) using a range of tools and software - from the adobe product range through to traditional print software, as well as a multitude of eLearning specific software - Lectora, Captivate, Storyline 360/Rise, and LRNS proprietary eLearning development tools. Develop dynamic and engaging project materials on time and to the highest creative quality. Taking written content and producing strong creative graphic ideas/solutions for a variety of media Liaise with Learning Managers, Project Managers, Instructional Designers - both in-house and external - regarding design related issues and produce content of a high caliber What we're looking for: A talented designer with exceptionally strong visual design skills. Able to support a wide range of media projects High level of proficiency with Adobe Photoshop, Illustrator is critical Storyline 360/Rise experience is preferable or examples of other eLearning industry tools Excellent communication skills with professional fluency in English. Diploma or degree in design or relevant work experience eLearning experience is preferred Benefits Competitive hourly rates LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
India
None Not disclosed
On-site
Full Time
Position: Learning Manager Location: Delhi, India About LRN: LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world's most respected and successful brands—we're proud to be the long-term partner trusted to reduce organizational risk and drive principled performance. Named one of Inc Magazine's 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. About the role: As a Learning Manager, you will be designing training solutions for our clients. You will be engaging with the clients to understand their business needs. You will attend Design Workshops where you will deliver exciting ideas that will have the greatest impact on the learners; e-learning course, an interactive workbook, a game, an animated sequence, - or a combination of ALL these things. You will guide a team of Instructional Designers through the project to ensure that training solutions are creative, captivating, modern and will create a measurable change in the organization. Supporting our Delivery team on an ad-hoc basis. Requirements What you'll do: Leading Instructional Designers and subject matter experts across the content team to develop e-learning course content Analysing, designing, developing, implementing and evaluating online learning and support solutions based on the client requirements using different digital media appropriate to their needs Working with Instructional Designers on instructional, graphic and assessment design across multiple learning project workflows simultaneously, within stipulated standards, resources, and deadlines Responsible for strong versatile creative writing skills and guides the team to write for e-learning, animations, drama, printed materials etc Developing templates, organize, manage, and repurpose course content files (audio, video, SCORM), schedule periodic course reviews, and track documentation and version control in order to manage content creation and the effective organization of digital and digitized information. Responsible to run a creative meeting and keep it on-track Responsible for multiple delivery methods (HTML5, Storyline, Articulate Rise, PDF, Word, PPT) What we're looking for: A minimum of 4 years' experience in Instructional Design BA or equivalent experience Experience of Creative Writing Has strong views about how best to communicate information to a diverse audience. Has an eye for good visual design Benefits Competitive hourly rates LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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