Project Manager – Retail / E-Commerce Domain

Project Manager – Retail / E-Commerce Domain

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Role Overview

Project Manager

Key Responsibilities

Project Delivery & Execution

• Retail/E-Commerce technology projects

• Define project scope, timelines, delivery milestones, and cross-team dependencies.
  

• Track project progress, identify risks, and implement mitigation strategies proactively.
  

• Ensure delivery timelines, quality standards, and escalation workflows are properly maintained.
  

Cross-Functional Collaboration

• Coordinate with engineering, QA, DevOps, architecture, product, design, and business teams.
  

• Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos.
  

• Ensure alignment across all teams for smooth execution.
  

Stakeholder Management

• Communicate project updates, dashboards, risks, and decisions clearly to leadership.
  

• Manage relationships with business stakeholders and global teams.
  

• Ensure project objectives remain aligned with business goals and KPIs.
  

Process & Governance

• Maintain project documentation, RAID logs, and compliance materials.
  

• Drive adherence to SDLC, Agile, and governance standards.
  

• Monitor resource utilization, productivity, and delivery metrics.
  

Technical Orientation

• Retail/E-Commerce systems

• Support discussions involving API workflows, system dependencies, and technology impacts.
  

Required Experience & Skills

Domain

• Mandatory:

Project Management

• 7–11 years of experience managing software/technology initiatives.
  

• Strong in planning, estimation, risk management, dependency mapping, and execution control.
  

• Experience managing multiple parallel workstreams.
  

• Proficient in JIRA, Confluence, MS Project, or similar PM tools.
  

Communication & Leadership

• Excellent communication—both written and verbal.
  

• Strong leadership skills with ability to influence without direct authority.
  

• Proven stakeholder management, conflict resolution, and team coordination capabilities.
  

Preferred Qualifications

• Certifications such as PMP, CSM, Agile or equivalent.
  

• Experience working with distributed or global teams.
  

• Knowledge of OMS, POS, e-commerce platforms, warehouses, supply chain flows, etc.
  

Soft Skills

• High ownership and responsibility mindset.
  

• Strong analytical skills and problem-solving capability.
  

• Ability to manage ambiguity and drive clarity across teams.