Project Manager night shift

Company Description

Webneed is a website builder that provides reliable and intuitive design tools to individuals of all skill levels. With sophisticated technologies, anyone can create a distinctive and credible online presence. Whether you are a beginner or a seasoned pro, you will find the tools and solutions needed to design a professional website with complete creative freedom. Our extensive user base and unmatched design skills form a unique environment. Through Webneed, developers, web designers, and other online experts can reach millions of people with their apps and services.

Key Responsibilities

1. Project Management & Delivery

• Manage multiple website and integration projects simultaneously.
• Define timelines, track milestones, and coordinate with designers, developers, and support staff.
• Conduct progress reviews and ensure projects stay within scope and budget.
• Maintain clear project documentation and updates in Zoho / OneDrive.

2. Technical Coordination

• Understand WebNeed’s platform architecture and integration processes (hosting, domain setup, payment gateway, merchant API).
• Troubleshoot website functionality, DNS, SSL, or plugin issues.
• Collaborate with technical leads to ensure PCI compliance and system performance.
• Translate client needs into technical tasks and communicate them clearly to the team.

3. Client & Partner Communication

• Serve as the main point of contact for assigned customers.
• Explain technical concepts (hosting, domain connection, payment setup) in simple language.
• Work with partner organizations (banks, CDFIs, processors) on API integrations and data accuracy.
• Follow up with clients regularly until successful project completion.

4. Reporting & Quality Control

• Conduct audits of completed websites to ensure compliance, mobile responsiveness, and functionality.
• Report weekly progress and delivery metrics to leadership.
• Identify process improvements to optimize cost and turnaround time per project.

Technical Skills Required

• Basic understanding of web technologies:

  HTML, CSS, WordPress, or SaaS website platforms.

• Familiarity with domain setup, DNS, hosting, SSL, and email configurations.

• Understanding of payment gateways, merchant onboarding, and PCI compliance.

• Experience with tools such as Zoho Projects, Trello, or ClickUp.

• Ability to test websites for bugs, browser issues, and functionality.

• Proficient in Excel / Google Sheets for tracking hours and cost analysis.

Preferred Qualifications

• Bachelor’s in Computer Science, IT, Business, or related field.
• 3–5 years of experience managing web or software projects.
• Experience working with fintech, digital marketing, or SaaS platforms.
• Familiarity with

  API integrations

  and

  merchant processing workflows.