Project Manager

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Key Responsibilities:

• Project Management: Oversee the planning, execution, and delivery of multiple interrelated projects, ensuring alignment with organizational objectives and stakeholder expectations.
• Stakeholder Engagement: Collaborate with stakeholders at all levels to gather requirements, provide updates, and ensure alignment on project goals and timelines.
• Cross-Functional Collaboration: Work closely with product owners, developers, and other teams to facilitate communication, remove obstacles, and ensure a cohesive project approach.
• Continuous Improvement: Drive continuous improvement initiatives within teams, leveraging retrospectives and feedback to enhance processes and performance.
• Risk Management: Identify, assess, and mitigate risks throughout the project lifecycle, ensuring proactive solutions are in place to address potential issues.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure project success and team productivity, making data-driven adjustments as needed.
• Training and Development: Provide training and support to team members on Agile methodologies and tools, fostering a culture of learning and growth.
• Budget Management: Manage program budgets and resources effectively, ensuring projects are delivered on time and within budget constraints.

Qualifications:

• Bachelor’s degree in Business, Project Management, or a related field; Master’s degree preferred.
• 7 years of experience in project management, with at least 5 years in an Agile environment.
• Proven track record of successfully managing large-scale programs and leading Agile teams.
• Strong knowledge of Agile frameworks (Scrum, Kanban, etc.) and project management methodologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders effectively.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Agile certifications (e.g., Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP)) are a plus.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

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