7 years
0 Lacs
Posted:3 days ago|
Platform:
On-site
Full Time
A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively.
Responsibilities:
1. Project Planning and Execution: Excellent Knowlege on Project Delivery Cycle i.e Planning, Execution, Governance, Reporting and Presentation.
2. Coordinate Internal resources and third parties/vendors for the flawless execution of projects.
3. Capabilities to Identify and manage project risks, issues, and dependencies.
4. Prepare and present project status reports to stakeholders, ensuring effective communication throughout the project lifecycle.
5. Implement continuous improvement initiatives to enhance service delivery and user experience.
6. Identify and allocate resources required for projects, ensuring optimal utilization.
7. Should have the good experience to maintain the SLA, OLA and UPC.
8. Should have good knowledge to identify the Gaps and arrive the improvement plan.
9. Service Life Cycle: Excellent knowledge and exposure on Service Life Cycle.
Qualifications:
1. Bachelor's degree in IT, Business, Management, or a related field.
2. Proven experience as a Project Manager or in a similar role.
3. Strong understanding of IT service management and project management methodologies.
4. Excellent organizational and multitasking abilities.
5. Strong leadership and team management skills.
6. Effective communication and interpersonal skills.
7. Certifications such as ITIL Compulsory and PMP or PRINCE2.
8. Should have at least 7 years in Corporate Delivery and at least 2 delivery projects where End User volume minimum 7000.
9. Excellent Communication Skill to present the reports to CTO
Inspirisys Solutions Limited (a CAC Holdings Group Company)
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
hyderabad
25.0 - 35.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
5.4 - 7.2 Lacs P.A.
4.2 - 5.4 Lacs P.A.
hyderābād
Experience: Not specified
3.9 - 6.3864 Lacs P.A.
4.8 - 8.4 Lacs P.A.
3.6 - 8.0 Lacs P.A.
4.8 - 5.4 Lacs P.A.
mohali
2.4 - 7.32 Lacs P.A.
3.32757 - 6.95264 Lacs P.A.
