About Company: We are one of the largest Services providers serving in India, majorly in Kerala and Middle East. Signing up our first client in the year 2004, with 20 years of hands-on experience in Hotel Management Solutions. We have built a strong platform for delivery of diverse digital management solution related services and established a reputation for high service standards enabled by the quality of our software, our approach to after sales service and support, and several other innovations and continuous improvement initiatives. With a client base of over 600+ hotels across Kerala, Rest of India and Middle East, we have the ability to offer our latest technological services across the world. Job Overview: We are seeking a Technical Support Associate to join our dynamic team. The ideal candidate will be responsible for addressing queries and technical issues faced by our clients. This role requires strong problem-solving abilities, excellent communication skills, and a deep understanding of technical concepts. The Technical Support Engineer will play a crucial role in ensuring customer satisfaction through effective resolution of technical challenges. Responsibilities: · Respond promptly and professionally to client inquiries related to technical issues related to Ortez PMS software and provide effective solutions. · Diagnose and find PMS related client issue through appropriate steps for issue resolution. · Offer technical guidance and support to clients, both remotely and on-site . · Collaborate with the development team to escalate and resolve complex technical issues. · Provide training and guidance to clients on using software. Qualifications: · Diploma in CS, Hardware and networking, Electronics · Strong analytical and problem-solving skills. · Ability to work independently and collaboratively in a team environment. Interested candidates are invited to submit their resume , Please email your application to hr@ortezinfotech.in with the subject line "Technical Support Engineer Application.Call to 9207767433 Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person
About Company: We are one of the largest Services providers serving in India, majorly in Kerala and Middle East. Signing up our first client in the year 2004, with 20 years of hands-on experience in Hotel Management Solutions. We have built a strong platform for delivery of diverse digital management solution related services and established a reputation for high service standards enabled by the quality of our software, our approach to after sales service and support, and several other innovations and continuous improvement initiatives. With a client base of over 600+ hotels across Kerala, Rest of India and Middle East, we have the ability to offer our latest technological services across the world. Job Overview: We are seeking a Technical Support Associate to join our dynamic team. The ideal candidate will be responsible for addressing queries and technical issues faced by our clients. This role requires strong problem-solving abilities, excellent communication skills, and a deep understanding of technical concepts. The Technical Support Engineer will play a crucial role in ensuring customer satisfaction through effective resolution of technical challenges. Responsibilities: · Respond promptly and professionally to client inquiries related to technical issues related to Ortez PMS software and provide effective solutions. · Diagnose and find PMS related client issue through appropriate steps for issue resolution. · Offer technical guidance and support to clients, both remotely and on-site . · Collaborate with the development team to escalate and resolve complex technical issues. · Provide training and guidance to clients on using software. Qualifications: · Diploma in CS, Hardware and networking, Electronics · Strong analytical and problem-solving skills. · Ability to work independently and collaboratively in a team environment. Interested candidates are invited to submit their resume , Please email your application to hr@ortezinfotech.in with the subject line "Technical Support Engineer Application.Call to 9207767433 Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person
Job description This role is responsible for all scheduling and planning activities as per contract requirements or Client Requirements. And translate the scope of work of the project into activities and prepare and update project progress reports. About the Role: · Develop comprehensive project plans capturing all project phases, interdependencies, and critical paths. · Translate high-level goals into detailed timelines, milestones, and sequencing. · Structure unstructured initiatives into trackable schedules aligned with business goals and construction realities. · Regularly update and revise the project schedule to reflect changes, delays, or advancements in project timelines. · Review contractor billing and invoices and send for approval to the Planning Manager with detailed remarks or comments. · Conduct scheduling, manning, and material studies as needed, with input from the Planning Manager. · Implement change management processes to assess variations to the project scope, schedule, and budget, and report key findings. · Develop detailed performance reports, highlighting successes and areas for improvement or critical items interfering with progress. · Prepare detailed reports and presentations for project teams on project status, progress, and issues. · Ensure all project documentation is accurate and up to date, including change logs, project schedules, and risk registers. · Act as a key coordination point between internal teams, contractors, and vendors to ensure alignment on timelines and deliverables. · Support the Planning Manager in organizing coordination meetings to discuss project updates, resolve conflicts, and ensure consistency across project deliverables. · Document and maintain comprehensive records of meetings and key decisions for future reference. Job Types: Full-time, Permanent Pay: ₹11,174.29 - ₹33,068.38 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Work Location: In person
Job description This role is responsible for all scheduling and planning activities as per contract requirements or Client Requirements. And translate the scope of work of the project into activities and prepare and update project progress reports. About the Role: · Develop comprehensive project plans capturing all project phases, interdependencies, and critical paths. · Translate high-level goals into detailed timelines, milestones, and sequencing. · Structure unstructured initiatives into trackable schedules aligned with business goals and construction realities. · Regularly update and revise the project schedule to reflect changes, delays, or advancements in project timelines. · Review contractor billing and invoices and send for approval to the Planning Manager with detailed remarks or comments. · Conduct scheduling, manning, and material studies as needed, with input from the Planning Manager. · Implement change management processes to assess variations to the project scope, schedule, and budget, and report key findings. · Develop detailed performance reports, highlighting successes and areas for improvement or critical items interfering with progress. · Prepare detailed reports and presentations for project teams on project status, progress, and issues. · Ensure all project documentation is accurate and up to date, including change logs, project schedules, and risk registers. · Act as a key coordination point between internal teams, contractors, and vendors to ensure alignment on timelines and deliverables. · Support the Planning Manager in organizing coordination meetings to discuss project updates, resolve conflicts, and ensure consistency across project deliverables. · Document and maintain comprehensive records of meetings and key decisions for future reference. Job Types: Full-time, Permanent Pay: ₹11,174.29 - ₹33,068.38 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Work Location: In person
Job description Motivated HR Executive to support and enhance the human resources operations within our organization. The ideal candidate will be responsible for recruitment, employee relations, policy implementation, performance management. Required Candidate profile 2 to 5 years Exp. The ideal candidate will have a strong understanding of HR best practices. You will play a pivotal role in managing various human resources functions within our organization. About the Role: Handle end-to-end recruitment processes: sourcing, screening, interviewing, and onboarding. Manage employee records and HR documentation. Coordinate training, development programs, and certification tracking. Execute employee engagement initiatives and performance management activities. Maintain HR systems (e.g., LMS, payroll, attendance) and prepare reports. Ensure compliance with labor laws and internal HR policies. Support exit formalities and conduct exit interviews. Assist with drafting policies and implementing HR best practices. Job Types: Full-time, Permanent Pay: ₹9,227.48 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Work Location: In person
We are looking for a dynamic professional who can take on a dual role as Project Manager cum .NET Team Lead . The ideal candidate will have strong project management expertise in ERP software implementation along with hands-on technical leadership in .NET development. This role requires balancing client-facing responsibilities, team coordination, and technical guidance to ensure timely and successful project delivery. Required Candidate profile Project Management · Plan, coordinate, and oversee ERP software implementation projects from initiation to closure. · Coordinate with cross-discipline team members to meet project requirements, deadlines, and quality standards. · Prepare and present project status reports, budgets, and schedules to management. · Establish and execute effective communication plans across internal teams and clients. · Manage change requests and assess their impact on project scope, timelines, and costs. · Ensure customer acceptance of deliverables and manage satisfaction during transition. · Conduct post-project evaluations and identify lessons learned. Team Leadership (.NET) · Lead and mentor a team of .NET developers, ensuring adherence to coding standards and best practices. · Architect, design, and review technical solutions for ERP modules and customizations. · Participate in coding, debugging, and performance tuning of applications when required. · Collaborate with QA, DB, and UI/UX teams for end-to-end project execution. · Drive code reviews, unit testing, and integration testing for high-quality deliverables. · Provide technical guidance on .NET, C#, ASP.NET MVC/Core, Web APIs, SQL Server, and related technologies, Support in the development of user manuals, training materials, and knowledge transfer to clients. Required Profile 7 Years of Experience. Any Bachelor degree. Job Types: Full-time, Permanent Pay: ₹22,077.84 - ₹80,434.67 per month Benefits: Health insurance Provident Fund Work from home Work Location: In person Speak with the employer +91 9207767433
We are looking for a dynamic professional who can take on a dual role as Operations Manager cum Project Manager . The ideal candidate will have strong project management expertise in ERP software development/implementation along with hands-on technical leadership in .NET development. This role requires balancing client-facing responsibilities, team coordination, and technical guidance to ensure timely and successful project delivery. Operations Manager · Plan, coordinate, and oversee ERP software development/implementation projects from design to delivery. Managing and coordinating software support. · Manage and mentor IT operations staff, including designers, developers, testers, system administrators, support team, and project coordinators. · Coordinate with cross-discipline team members to meet project requirements, deadlines, and quality standards. Allocate resources effectively across projects and operational needs. · Prepare and present project status reports, budgets, and schedules to management. · Establish and execute effective communication plans across internal teams and clients. Ensure customer acceptance of deliverables and manage satisfaction during transition · Manage change requests and assess their impact on project scope, timelines, and costs. Identify potential risks in IT operations and implement mitigation strategies. · Conduct post-project evaluations and identify lessons learned. · Guide the team in sprint goal definition, planning, estimation, and execution. · Ensure the Agile principles and Scrum practices are followed to deliver value consistently. · Track and report sprint metrics (velocity, burndown, and capacity planning) . Technical Skills · Lead and mentor a team of .NET developers and ReactJS, ensuring adherence to coding standards and best practices. · Architect, design, and review technical solutions for ERP modules and customizations. · Participate in coding, debugging, and performance tuning of applications when required. · Collaborate with QA, DB, and UI/UX teams for end-to-end project execution. · Drive code reviews, unit testing, and integration testing for high-quality deliverables. · Provide technical guidance on .NET, ReactJs C#, ASP.NET MVC/Core, Web APIs, SQL Server, POSTGRESQL, AWS and related technologies. · Support in the development of user manuals, training materials, and knowledge transfer to clients. Qualifications · Bachelor’s degree in Computer Science, IT, Business, or related field, MBA in project management will be an added advantage. · Proven experience (4 - 5 years) in IT operations management or a similar role. · Certified Scrum Master (CSM), PSM I/II, or equivalent Agile certification preferred. · Familiarity with ITIL, Agile, or other IT service management frameworks (e.g., Jira, Azure DevOps, Trello, Confluence). · Strong understanding of Agile frameworks, particularly Scrum and Kanban . · Proven experience managing sprints, releases, and backlog prioritization . · Excellent problem-solving, facilitation, and conflict-resolution skills. · Strong, leadership, problem-solving, and decision-making skills. · Ability to manage budgets, contracts, and vendor relationships. Preferred Skills · Experience in Scaled Agile Framework (SAFe), LeSS, or Nexus. · Technical background to better collaborate with development teams. · Knowledge of .net core and Reactjs. · Strong knowledge of IT infrastructure, cloud services, networking, stakeholder management and communication skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person