About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stabilityCommitment to Diversity and InclusionAt BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business Line/Function
Job Title:Project Manager
Date
8/21/2025
Department
GMIT APSLocation:Bengaluru
Business Line / Function
Global Markets
Reports To
(Direct)
Grade
(if applicable)(Functional)
Number Of Direct Reports
Directorship / Registration:NAPosition PurposeBNP Paribas is looking for dynamic and highly motivated individuals for the role of Project Manager. The person will be responsible to manage the Critical Application Support team providing level 1 and level 2 functional and technical support. The role will be challenging and will involve high level of commitment and pro-activeness to maintain the 24*7 availability of the applications while being leveraging on other sites in follow the sun model.
Responsibilities
Direct ResponsibilitiesAct as first line of contact for Team leads to register their issue details and communicate to stakeholders.
- Coordinate for ensuring the timely communications to end users.
- Pro-actively monitor, manage and improve availability and performance of the production environments from presentation and application layers to middleware and databases with the help of provided tools.
- Create and maintain documentation about issue resolutions and process guidelines for easy resolution of future issues.
- Ensure logging all issues raised by user or intercepted by monitoring tool in the Bank’s ticket management system Service Now.
- Coordinate with Infrastructure teams on events of patching & upgradation of servers to ensure the applications are stable & running after the infra work.
- Active participation in Disaster Recovery exercise to validate the resilience of production ecosystem for business.
- Explore opportunities of innovation and automation while in line with all policies
- Handle access management for end users.
- Provide feedback and propose solutions to management on performance improvement and capacity.
- Adopt CIB Standard tools, industrialize monitoring, industrialize Release management whilst seeking reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools
- Collaborate efficiently with APS, GSS management team
Contributing Responsibilities
- Increasing productivity of team and company as a whole by striving for excellence.
- Motivating self and the team to take on new tasks.
- Challenge existing process for continuous improvements.
Technical & Behavioral CompetenciesAbility to understand technical behavior of application.Ability to manage and motivate team with inclusion of new ideas.Ability to build strong rapport with various Global stakeholders/business.Ability to build and present various KPIs to Global stakeholders/business.
Skills Referential
Specific Qualifications (if required)Behavioral Skills: (Please select up to 4 skills)
- Ability to Collaborate /Teamwork in multi-location distributed environment.
- Strong skills on coordination, assignment, challenge the status quo and be proactive.
- Ability to Collaborate /Teamwork in multi-location distributed environment
- Transformational mindset with strong motivation for automations.
Transversal Skills: (Please select up to 5 skills)
- Ability to understand, explain and support change
- Analytical Ability
- Ability to develop others & improve their skills
- Ability to develop and leverage networks
Choose an item.
Education Level
Engineering Graduate/Post Graduate.Experience LevelMinimum 10 yrs
